Konica Minolta Magicolor 2300W User Manual
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Konica Minolta Magicolor 2300W User Manual

Konica minolta magicolor 2300w: users guide
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magicolor 2300W
®
User's Guide
1800727-001A

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  • Page 1 2300W ® User’s Guide 1800727-001A...

  • Page 2: Thank You

    Thank you for purchasing a KONICA MINOLTA printer. Trademarks The KONICA MINOLTA and KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. magicolor is a trademarks or registered trademarks of KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC.

  • Page 3: Registering The Printer

    Registering the Printer Mail (Americas only)—Fill out and send in the registration card enclosed in your shipment. Internet—Go to http://printer.konicaminolta.net/register and follow the instructions. CD-ROM—Follow the instructions on the CD-ROM.

  • Page 5: Table Of Contents

    1 Software Installation ... 1 Utilities and Documentation CD-ROM ... 2 Drivers and Utilities ... 2 Installing the Printer Drivers and Software ... 3 System Requirements ... 3 For a Local Connection ... 3 For a Shared Network Printer ... 5 Selecting Driver Options/Defaults ...
  • Page 6 3 Working with the Printer ... 25 About the Control Panel ...26 Control Panel Key ... 26 Indicator Lights ...27 4 Working with the Printer Driver ... 29 Introduction ...30 Displaying Printer Driver Settings ...30 Displaying Settings in Windows 2000/XP ...30 Displaying Settings in Windows Me/98 ...
  • Page 7 Cleaning the Printer ... 64 Exterior ... 64 Interior ... 65 Media Rollers ... 66 Printer Interior and Laser Lens Cover ... 67 8 Troubleshooting ... 71 Introduction ... 72 Preventing Media Jams ... 73 Understanding the Media Path ... 74 Tray 1 (Multipurpose Tray) ...
  • Page 8 Repacking the Printer ... 111 A. Turn off the Printer, Unplug the Power Cord, and Remove the Interface Cables ...112 B. Remove the Media and the Tray 1 Media Support ... 113 C. Remove the Options (if Attached) ...113 D. Remove the Waste Toner Bottle, Plug the Openings, and Dispose of It According to Your Local Regulations ...114...

  • Page 9: Software Installation

    Software Installation...

  • Page 10: Utilities And Documentation Cd-Rom

    Use/Benefit These drivers give you access to all of the printer features, including finishing and advanced layout. See also “Working with the Printer Driver” on page 29. Use/Benefit This utility allows you to monitor the printer’s status and perform various printer functions.

  • Page 11: Installing The Printer Drivers And Software

    Microsoft Windows 98 SE, Windows Me, Windows 2000 Professional, Windows XP Home Edition/Professional Free hard disk space – Approximately 128 MB of free hard disk space for printer driver and Status Display – Approximately 128 MB of free hard disk space for image processing Memory capacity –...
  • Page 12 Name. Click OK. From the Select Port list, select the port to which the printer is connected. If the printer is to be used as the default printer, select the Set as default printer? check box. Click OK. Check and, if desired, change the description that appears in the Printer Name box, and then click OK.

  • Page 13: For A Shared Network Printer

    In Windows 2000 and XP, you can click Browse, and then select the shared printer. Click OK. If the printer is to be used as the default printer, select Yes. Otherwise, select No. Click OK. After the message “Congratulations, installation complete.” appears, click The printer icon is added to the Printers folder.

  • Page 14: Selecting Driver Options/Defaults

    Selecting Driver Options/Defaults Before you start working with your printer, you are advised to verify and, if necessary, change the default driver settings. Also, if you have any options installed on the printer, you should configure the driver for these options.
  • Page 15 Click Apply. Depending on the version of the operating system, Apply may not appear. If this is the case, continue with the next step. Click OK to save your changes and exit from the Printing Preferences dialog box. Selecting Driver Options/Defaults...

  • Page 16: Uninstalling The Printer Driver

    Uninstalling the Printer Driver This section describes how to uninstall the magicolor2300W printer driver if necessary. From the Start menu choose Programs, magicolor2300W Utilities, and then magicolor2300W Uninstall. In the Uninstall window, select the magicolor2300W. Then click Uninstall. The magicolor2300W driver is uninstalled from your computer.

  • Page 17: Using Media

    Using Media...

  • Page 18: Introduction

    How do I load media? How do I duplex? How do I store media? Where can I order KONICA MINOLTA-approved media or get more information? All media is fed short edge first, face up. There is a 0.157" (4 mm) non-print border for all edges on all media types.

  • Page 19: Media Specifications

    Media Specifications What types and sizes of media can I load? Media B5 (JIS) Custom, Minimum Custom, Maximum Executive Folio Foolscap Government Legal Kai 16 Legal Letter Letter Plus Statement UK Quarto A4 Transparency Letter Transparency Japanese Postcard Envelope B5 (ISO) Envelope C5 Envelope C6 Envelope Commercial...

  • Page 20: Media Types

    Pressure sensitive Designed specifically for inkjet printers (superfine paper, glossy paper, glossy film, postcards, etc.) Already been printed on by another printer, copier, or fax machine 200 sheets of 22 lb bond (80 g/m capacity for other weights varies accordingly.

  • Page 21: Thick Stock

    Capacity Tray 1 Orientation Face up Type Check http://printer.konicaminolta.net/support (click on "Answer Base") for currently approved media. Driver Thick stock Media Type Weight 25–43 lb bond (91–163 g/m²)

  • Page 22: Envelopes

    Anything printed in these layered regions may be lost or faded. Capacity Tray 1 Orientation Face up Type Check http://printer.konicaminolta.net/support (click on "Answer Base") for currently approved media. Driver Envelope Media Type Weight 25–43 lb bond (91–163 g/m²)

  • Page 23: Labels

    Check your application documentation for other information on printing labels. Capacity Tray 1 Orientation Face up Type Check http://printer.konicaminolta.net/support (click on "Answer Base") for currently approved media. Driver Labels Media Type Weight 16–90 lb (60–163 g/m²)

  • Page 24: Letterhead And Memo Media

    Format letterhead or memo data within your application. Try printing your data on a plain sheet of paper first to check placement. Capacity Tray 1 Orientation Face up Type Check http://printer.konicaminolta.net/support (click on "Answer Base") for currently approved media. Driver Plain paper Media Type Weight 16–24 lb bond (60–90 g/m²)

  • Page 25: Transparencies

    Transparencies Attention Use only the KONICA MINOLTA-approved media. Using unsupported transparencies will result in damaging your printer and in voiding your warranty. Check www.konicaminolta.net/printer/ for currently approved media. To order approved transparency media, go to www.q-shop.com.

  • Page 26: What Is The Guaranteed Imageable (Printable) Area

    Media Type Duplexing Not supported Use transparencies that are Approved by KONICA MINOLTA Do not use transparencies that Have static electricity that will cause them to stick together What Is the Guaranteed Imageable (Printable) Area? The printable area on all media sizes is up to 0.157"...

  • Page 27: Page Margins

    Color printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.4" (341.6 mm). Monochrome printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.7" (347.6 mm). a = nonprintable area (0.157"/4 mm) b = color guaranteed...

  • Page 28: Loading Media

    Do not fan transparencies. Attention Although this printer was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (envelopes, labels, thick stock, postcard, letterhead, or transparencies) may adversely affect print quality or reduce engine life.
  • Page 29 Always adjust the media guides after inserting the media. Media guides that are not properly adjusted can result in poor print quality, media jams, or printer damage. In the printer driver, select the appropriate media mode. Then print the job. Loading Media...

  • Page 30: Other Media

    Place the envelope stack into Tray 1 with the flap-side underneath. If the flap is on the short end of the envelope, insert it into the printer first. Print a single envelope to check the orientation before printing multiple copies.

  • Page 31: Duplexing

    Duplexing custom-sized media, envelopes, labels, postcards, thick stock, or transparencies is not supported. How do I autoduplex? Verify that the duplex option is installed on the printer, and check your application to determine how to set your margins for duplex printing.

  • Page 32: Output Tray

    Output Tray All media is output to the output tray on top of the printer. The face-down output tray has a capacity of 150 sheets (legal-size) or 200 sheets (letter/A4) of 22 lb (80 g/m ) bond paper. If the media is stacked too high, your printer may experience media jams, excessive media curl, or static buildup.

  • Page 33: Working With The Printer

    Working with the Printer...

  • Page 34: About The Control Panel

    About the Control Panel The control panel, located on the top of the printer, allows you to direct the printer’s operation. In addition, it displays the current status of the printer, including any condition that needs your attention. One key allows you to control the printer configuration through access to frequently used printer functions.

  • Page 35: Indicator Lights

    ****For details, check the Status Display utility. Refer to “Working with the Status Display” on page 40. About the Control Panel Orange LED Power off Energy Saver mode Printer idle Processing data Printing Communication error Warming up Calibrating Cover open...
  • Page 36 Black Toner Orange LED Blinking normally** Black toner low Blinking rapidly*** *Blinking slowly ***Blinking rapidly Color Toner Orange LED Blinking normally** Color toner low Blinking rapidly*** *Blinking slowly ***Blinking rapidly Condition Black toner empty Ready to change black toner cartridge Refer to “Replacing a Toner Cartridge”...

  • Page 37: Working With The Printer Driver

    Working with the Printer Driver...

  • Page 38: Introduction

    Windows operating system also uses tabs. The General and Details tabs are automatically determined by the operating system and are therefore not described in this manual. Refer to the printer driver’s online help for complete information on all driver features. Displaying Settings in Windows 2000/XP From the Start menu, choose Settings and then Printers to display the Printers dialog box.

  • Page 39: Common Settings On All Tabs

    Click this radio button to display a sample of the page layout in the figure area. This figure shows the following: Imaging area Paper size Orientation N-up Watermark Duplex/Booklet Refer to the printer driver’s online help for complete information on all of these features. Displaying Printer Driver Settings...

  • Page 40: Common Buttons

    Printer Figure Click this radio button to display an image of the printer in the figure area. Common Buttons Click this button to exit the Properties dialog box, saving any changes made. Cancel Click this button to exit the Properties dialog box without saving any changes made.

  • Page 41: Setup Tab

    Provide printouts with a watermark Design and edit custom watermarks Specify duplex and booklet printing Specify paper source Define the type of media Refer to the printer driver’s online help for complete information on all of these features. Setup Tab...

  • Page 42: Paper Tab

    Specify the orientation of the paper Specify the number of copies Select uncollated/collated Print using a form overlay Add and edit form overlays Refer to the printer driver’s online help for complete information on all of these features. Paper Tab...

  • Page 43: Quality Tab

    Control the tones of an image (Contrast) Control the darkness of an image (Brightness) Control the color purity of an image (Saturation) Control the clarity of an image (Sharpness) Refer to the printer driver’s online help for complete information on all of these features. Quality Tab...

  • Page 44: Color Matching

    Color Matching You can specify whether or not to use the Color Matching function, which adjusts the printer’s color tones to accurately reproduce the color tones of the monitor. Choices Does not use color matching. With certain applications, such as desktop publishing applications, data is color-matched to be the most suitable for the printer.
  • Page 45 * Colors that can normally be displayed on the monitor include many vivid or bright colors that cannot be repro- duced by with the printer. In this case, the colors are com- pressed with the perceptual, saturation, or colorimetric method to convert them to colors that can be reproducedby the printer.

  • Page 46: Device Options Setting Tab

    Device Options Setting Tab This tab allows you to: Activate the duplex option View information about the printer driver Refer to the printer driver’s online help for information on all of these functions. Device Options Setting Tab...

  • Page 47: Working With The Status Display

    Working with the Status Display...

  • Page 48: Working With The Status Display

    Double-click the Status Display icon in the taskbar. (If the Status Dis- play icon does not appear in the taskbar, point to Programs in the Start menu, and then point to KONICA MINOLTA magicolor2300W Utilities and click KONICA MINOLTA magicolor2300W Status.) From the Display menu, choose Supplies Status to view remaining consumables life.

  • Page 49: Using The Status Display

    When the background of the right-hand printer graphic is red, there is an error and the job has been interrupted. The status of the printer and the error message are shown in the dialog boxes on the left.

  • Page 50: Working With The Print Menu

    Black Toner or Color Toner LED is lit. While a toner LED is lit, print jobs cannot be received. (Any print jobs sent to the printer will be cancelled.)
  • Page 51 *2 High-Capacity Toner Cartridge. Print Status Sheet Prints an LED status Sheet, which lists all LED combinations and their related printer status and error conditions. Print Config Page Prints the detailed information of the configuration page. Using the Status Display...

  • Page 52: Closing The Status Display

    Closing the Status Display To close the Status Display from the File menu, choose Exit. If you click the X button in the upper-right corner of the Status Display window to close the window, the Status Display remains available at the right end of the taskbar.

  • Page 53: Replacing Consumables

    Replacing Consumables...

  • Page 54: Consumable Life Expectancies

    The actual life expectancy will vary depending on these and other printing variables, including continuous or intermittent printing, ambient temperature, and humidity. For current information about consumable life expectancies, refer to http://printer.konicaminolta.net/support, then click on “Answer Base.” The following messages in the Status Display’s message window indicate that a consumable needs to be replaced.

  • Page 55: Special Media

    OPC drum cartridge. If you open the door before the Ready indicator on the control panel lights up and the Error indicator goes off, the printer stops and repeats the calibration cycle. Consumable Life Expectancies This item needs replacing by user after...

  • Page 56: Toner Cartridge Life

    The printer also pauses to do a 90-second AIDC cycle after 200 1-sided pages of a continuous print run, and a 150-second AIDC cycle when waking up from ENERGY SAVER with more than 1,000 pages since the last AIDC cycle or when there has been an environmental change such as in temperature or humidity.

  • Page 57: Refilled Toner Cartridges

    Refilled Toner Cartridges Attention Do not use refilled toner cartridges. Any damage to the printer or quality problems caused by a refilled toner cartridge will void your warranty. Replacing a Toner Cartridge Characters and images are created in your laser printer through a photosensitive process that applies toner to the Optical Photo Conductor (OPC) drum cartridge (which functions like photographic film).
  • Page 58 You may want to replace a toner cartridge that is not empty if the consumable monitor in your printer driver or the Status Display indicates that a particular color cartridge is running low and you need to print a lengthy job when no one will be available to change the cartridge.
  • Page 59 Remove the new toner cartridge from its shipping carton. Check the color, size (volume) and logo written on the box of the toner cartridge to be installed. C/Cyan, M/Magenta, Y/Yellow, K/Black H/High-Capacity (4500), S/Standard-Capacity (1500) KONICA MINOLTA, MINOLTA-QMS. Replacing Consumables...
  • Page 60 Check the color and size (volume) written on the toner cartridge to be installed. Color: C/Cyan, M/Magenta, Y/Yellow, K/Black Standard-Capacity Toner car- tridge: Standard-capacity toner car- tridge (1500) High-Capacity Toner Cartridge: High-capacity toner cartridge (4500) Holding both ends of the toner car- tridge, shake it side-to-side a few times to distribute the toner evenly.
  • Page 61 If the logo written on the box of the toner cartridge to be installed is KONICA MINOLTA, proceed to step 24. If the logo is MINOLTA-QMS, continue to step 19 to set the capacity of the toner cartridge.
  • Page 62 Select the Change Capacity Only check box. In the Color list box, select the color of the toner cartridge to be replaced (CYAN, MAGENTA, YELLOW, or BLACK). Click the Capacity option (1500 or 4500). Click OK. From the Display menu, choose Supplies Status to display the Supplies Status dialog box.

  • Page 63: Replacing The Waste Toner Bottle

    Replacing the Waste Toner Bottle When the waste toner bottle becomes full, the message Waste Toner Box Full appears in the Status Display. The printer stops and will not start again until the waste toner bottle is replaced. Removing the Used Waste Toner Bottle Turn off the printer, then open the printer’s front door.

  • Page 64: Replacing The Opc Drum Cartridge

    If you open the door before the Ready indicator on the control panel lights up and the Error indica- tor goes off, the printer stops and repeats the calibration cycle. Replacing the OPC Drum Cartridge When the OPC drum cartridge is worn out, the message Drum Cartridge End of Life appears in the Status Display.

  • Page 65: Removing The Used Opc Drum Cartridge

    Removing the Used OPC Drum Cartridge With the front door open and the used waste toner bottle removed (see page 55), rotate the transfer belt unit release lever clockwise to the top (11 o’clock) position. This releases the pressure on the transfer belt unit.
  • Page 66 If the lever is pressed during installation, the lock is released, and the cartridge is not installed correctly. Attention The cartridge should slide easily into the printer. Don’t force it. Replacing Consumables...

  • Page 67: Ordering Consumables

    Choosing the right consumables for your printer not only increases its reliability and performance, but also minimizes the risk of damage. For example, only KONICA MINOLTA toner cartridges are designed to meet the exact specifications of your KONICA MINOLTA printer, giving maximum performance, efficiency, and long life.
  • Page 68 Ordering Consumables...

  • Page 69: Maintaining The Printer

    Maintaining the Printer...

  • Page 70: Maintaining The Printer

    Always close the printer doors gently. Never expose the printer to vibrations. Do not cover the printer immediately after using it. Turn it off and wait until it cools down. Do not leave the printer’s covers and doors open for any length of time, especially in well-lit places;...
  • Page 71 Do not tilt, lubricate, or disassemble the printer. Do not touch the electrical contacts, gears, or laser beam devices. Doing so may damage the printer and cause the print quality to deteriorate. Keep media in the output tray at minimum level. If the media stacks too high, your printer may experience media jams and excessive media curl.

  • Page 72: Cleaning The Printer

    Cleaning the Printer Always test any cleaning solution (such as a mild detergent) on a small area of your printer to check the solution’s performance. Exterior This item needs cleaning... Control panel Exhaust duct Printer exterior Control Panel After... Every 30,000...

  • Page 73: Interior

    Interior Attention Be sure to turn off the printer and unplug the power cord before cleaning inside. This item needs cleaning... Duplex option feed rollers Tray 1 interior feed rollers Laser lens cover Printer interior (such as the inside of the door, around...

  • Page 74: Media Rollers

    Close the media guide. Close the right door. Load the media into the tray again. Media feed roller Media guide Cleaning the Printer...

  • Page 75: Printer Interior And Laser Lens Cover

    Hold the waste toner bottle verti- cally, and then plug the two open- ings with the caps. Place the removed waste toner bottle, with the openings facing up, on a stable surface (not the printer). Cleaning the Printer...
  • Page 76 Do not pull it with too much force. Wipe the surface of the laser lens cover with a soft, dry cloth. Reinsert the laser lens cover. Wipe the inside of the printer with a soft, dry cloth. Cleaning the Printer...
  • Page 77 Wipe the inside of the front door with a soft, dry cloth. Wipe the outside of the waste toner bottle with a soft, dry cloth. Close the front door. Cleaning the Printer...

  • Page 79: Troubleshooting

    Troubleshooting...

  • Page 80: Introduction

    Introduction This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Preventing media jams Understanding the media path Clearing media jams Solving problems with media jams...

  • Page 81: Preventing Media Jams

    Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You remove transparencies from the output tray immediately to avoid static buildup.

  • Page 82: Understanding The Media Path

    10 Pickup rollers Tray 1 (Multipurpose Tray) Tray 1 is located at the left of the printer. The media is picked from Tray 1, passed between the transfer belt and the transfer roller, passed through the fuser, and delivered via the paper exit unit to the output tray on top of the printer.

  • Page 83: Clearing Media Jams

    Clearing Media Jams To avoid damage, always remove jammed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the media path and cause further jams. Do not reload media that has jammed.

  • Page 84: Tray 1 (Multipurpose Tray)

    Tray 1 (Multipurpose Tray) Remove the media from Tray 1. Carefully remove the jammed media. Fan the removed media to prevent static buildup and even up the front edges. Do not fan transparencies before loading them. Result- ing static electricity may cause printing errors.

  • Page 85: Inside The Printer

    Pull the right door release lever, and then carefully open the right door. Attention Do not pull jammed media from the top of the printer through the fuser unit because unfused toner may contaminate the fuser rollers. If it is difficult to remove the jammed...

  • Page 86: Fuser Jams

    Fuser Jams Lift up the two fuser unit levers. When removing the jammed media, be careful not to touch the transfer belt. Touching the transfer belt may result in poor print quality. Open the misfeed-clearing guide for the fuser unit, and then, while checking the misfeed, pull the jammed media down to remove it.

  • Page 87: Duplex Option

    Close the right-side door securely. The media jam message is no longer displayed in the Status Display message window. Duplex Option Pull off the top of the duplex option to open the duplex option cover. Remove the jammed media in the directions shown in the illustration. Clearing Media Jams...

  • Page 88: Output Tray

    Open the right-side door, then close it. The media jam message is no longer displayed in the Status Display. Output Tray Remove jammed media from the output tray by gently pulling it to the left away from the media exit area. Clearing Media Jams...

  • Page 89: Solving Problems With Media Jams

    Status Some media remains Display. jammed in the printer. Duplex The wrong media is option jams. being used. Media may still be jammed. Solving Problems with Media Jams...
  • Page 90 If the flaps are on the short edge, set the envelopes in Tray 1 so that the flaps are on the printer side. Remove the OHP media and load it in the tray one sheet at a time. Do not fan transparencies before loading them.

  • Page 91: Solving Other Problems

    Something is wrong with the outlet connected to the printer. The power switch is not correctly turned on (I position). The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications. Data was...
  • Page 92 Symptom Cause Printing The printer is set to a takes too slow printing mode much time. (for example, thick stock or transparency). The printer is set to power saving mode. The job is very complex. Blank pages One or more of the...
  • Page 93 Make sure that you have not mixed media types in Tray 1. Make sure that your document has more than one page. Use the printer driver to make sure that the duplex unit is in the “Installed Options” list on the Device Options Setting.
  • Page 94 For Booklet Left Binding and Booklet Right Binding, choose Collate only in the driver’s Paper Tab. Do not set collation in the application. Wait while your printer automatically pauses to do an AIDC calibration cycle after 200 1-sided pages of a continuous print run.
  • Page 95 AIDC calibration cycle after the installation of a new toner cartridge or OPC drum cartridge. Put the printer on a flat, hard, level surface not to exceed ±1° slant in any direction. Remove the media tray that you are printing from and reinsert it completely into the printer.
  • Page 96 Technical Support with the error information. Go to http:// printer.konicaminolta.net/support or see the Service & Support Guide for support telephone numbers. Use KONICA MINOLTA-approved media. Refer to “Media Types” on page 12. Check http:// printer.konicaminolta.net/support (click on “Answer Base”) for currently approved media.

  • Page 97: Solving Problems With Printing Quality

    Remove the toner cartridge and check for damage. If it is damaged, replace it (Status Display’s Print/Toner Replace... menu). Select the proper setting in the printer driver to switch from transparency (OHP) film to plain paper. Remove the OPC drum cartridge and check for damage.
  • Page 98 (Status Display’s Print/Toner Replace... menu). When printing envelopes, labels, postcards, thick stock, or transparencies specify the appropriate media type in the printer driver. Remove the toner cartridge and check for damage. If it is damaged, replace it (Status Display’s Print/Toner Replace... menu).
  • Page 99 The OPC drum cartridge may have been misinstalled or is defective. The printer is not on a level enough surface. Irregular The media is moist print or from humidity. mottled Humidity may be too image high.
  • Page 100 When printing envelopes, labels, postcards, thick stock, or transparencies the appropriate media type must be specified in the printer driver. If the toner smudges are on only the front of the page: Remove the toner cartridge and check for damage.
  • Page 101 The most current worldwide information can be found at www.konicaminolta.net/ printer. Print several blank sheets and the excess toner should disappear. Remove the toner cartridge and check for damage. If it is damaged, replace it (Status Display’s Print/Toner...
  • Page 102 The toner cartridge is leaking. The toner cartridge is damaged. The OPC drum cartridge is damaged. Lateral lines The printer is not on a or bands level enough surface. appear on The media path is image. dirty with toner. One or more of the toner cartridges are defective.
  • Page 103 If the problem is not resolved, even after all of the above have been performed, contact Technical Support with the error information. Go to http://printer.konicaminolta.net/support or see the Service & Support Guide for support telephone numbers. Solving Problems with Printing Quality Solution Make sure that the printer’s front door...

  • Page 104: Status, Error, And Service Messages

    Status, Error, and Service Messages Status, error, and service messages are displayed in the Status Display. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the Status Display message window.
  • Page 105 Roller Paper Jam at Tray 1 Status, Error, and Service Messages means... do this... The amount of data to Turn the printer off, and be printed exceeds then, after a few the printer's internal seconds, turn it on data transmission again.
  • Page 106 Printer’s front door is Close the front door. open and must be closed. The media size set Install the correct media with the printer driver size.
  • Page 107 This message... Waste Toner Box Full The waste toner in Put Waste Toner Box Status, Error, and Service Messages means... do this... Replace the waste toner the waste toner bottle bottle. is full. The waste toner Install the waste toner bottle is not installed.

  • Page 108: Service Messages

    Service Messages A service message sometimes occurs as a result of an unusual combination of events, not because of an actual problem. When the printer stops and a service message displays in the Status Display message window, turn the printer off and then back on. This often clears the service message indicator, and printer operation resumes.

  • Page 109: Additional Assistance

    Additional Assistance If you’ve followed all of the instructions in this guide and still have problems you can’t solve, check our Answer Base at http://printer.konicaminolta.net/ support for a solution. See the Service & Support Guide for a list of sources of service and support in many areas of the world.
  • Page 110 Additional Assistance...

  • Page 111: Installing Accessories

    Installing Accessories...

  • Page 112: Introduction

    Introduction Attention Use of accessories not manufactured/supported by KONICA MINOLTA is not supported by your printer and will void your warranty. This chapter provides information about the following accessories. Contact your local vendor or www.konicaminolta.net/printer/ for compatibility and purchase information.

  • Page 113: Installing The Duplex Option

    Remove the duplex option from the shipping carton. Remove any tape from the duplex unit. We strongly suggest that you save the packing materials in case you ever need to move or ship the printer. Duplex Option...
  • Page 114 Push the duplex option toward the printer until it clicks on the top. c While still supporting the duplex unit, carefully open the right-side door, and then check that the tabs on the duplex unit are correctly hooked onto the printer.
  • Page 115 Attach the support wire for the duplex option to the printer. a Pull the right-side door release lever, and open the right-side door. b Pull the tab for the support wire on the right side of the duplex option, and then hook the wire onto the hook of the printer.

  • Page 117: Repacking The Printer

    Repacking the Printer...

  • Page 118: Storing The Printer

    Relocating Your Printer Occasionally, you may have to move your printer to a different location, either nearby or to a distant location. To avoid damage to your printer, we advise you to follow the next instructions very carefully. Turn off your printer.

  • Page 119: Repacking The Printer

    (251) 633-4300 extension 2530 and request the kit(s) above. For locations outside the Americas, refer to www.konicaminolta.net/printer/. If you have been instructed to return the printer to KONICA MINOLTA by a customer support representative in the Americas, be sure to write the...

  • Page 120: Turn Off The Printer, Unplug The Power Cord, And Remove The Interface Cables

    Obtain Proper Packaging: Original packaging or replacement packaging (KONICA MINOLTA 2300W Replacement Packaging Kit 2600723-300) Repacking kit (KONICA MINOLTA 2300 Series Repacking Kit 2600733-100) Prepare the Printer for Shipment: A. Turn off the printer, unplug the power cord, and remove the interface cables.

  • Page 121: Remove The Media And The Tray 1 Media Support

    C. Remove the Options (if Attached) Duplex Option If you don’t have a duplex option installed, skip to the next section. Pull the right-side door release lever, and open the right-side door. Unhook the support wire. Close the right-side door. Repacking the Printer...

  • Page 122: Remove The Waste Toner Bottle, Plug The Openings, And Dispose Of It According To Your Local Regulations

    D. Remove the Waste Toner Bottle, Plug the Openings, and Dispose of It According to Your Local Regulations Open the printer’s front door, grasp the waste toner bottle’s handle, and pull the waste toner bottle outward and upward. Carefully remove the waste toner bottle.

  • Page 123: Remove The Opc Drum Cartridge

    OPC drum cartridge. Handle the cartridge carefully by its sides so you don’t touch the surface (the green part) of the drum. The drum is also extremely sensitive to hand oils and scratches, both of which reduce print quality. Repacking the Printer...

  • Page 124: Remove The Transfer Belt

    Place the OPC drum cartridge in the protective bag supplied in the repacking kit (KONICA MINOLTA 2300 Series Repacking Kit 2600733-100). F. Remove the Transfer Belt With the front door open and transfer belt release lever at its top (11 o’clock) position, unscrew the two thumbscrews.

  • Page 125: Repack The Printer For Shipment

    Replace the packaging and tape, then close the front door. G. Repack the Printer for Shipment Use your own original packaging or order KONICA MINOLTA 2300W Replacement Packaging Kit 2600723-300. Replace the tape and packaging. Repacking the Printer...

  • Page 126: Repack The Opc Drum And Transfer Belt Unit For Shipment

    Authorization) number you received from your customer support representative on the outside of the carton before shipping the printer. H. Repack the OPC Drum and Transfer Belt Unit for Shipment Order the KONICA MINOLTA 2300 Series Repacking Kit 2600733-100. Repacking the Printer...

  • Page 127: Reinstalling The Printer

    Securely tape the top flaps of the box closed. Reinstalling the Printer If you have shipped the printer to another location, follow steps A–I below to reinstall the printer once received. A. Unpack the printer carton. B. Rotate the transfer belt release lever and reinstall the transfer belt unit.

  • Page 128: Reinstalling A Transfer Belt Unit

    With the front door open, remove the transfer belt unit from its packaging and reinsert it. Replace the two thumbscrews. Rotate the transfer belt release lever counterclockwise to its correct (7:00 o’clock) position. Close the front door. Reinstalling the Printer...

  • Page 129: A Technical Specifications

    Technical Specifications...

  • Page 130: Requirements

    Allow enough space around the printer to allow adequate ventilation and easy servicing. For best output quality and longest consumables life, install the printer on a hard, flat, level (within ±1°slant) surface. Top View 5.9" (150 mm) 19.7"...
  • Page 131 Side View 13.4" (340 mm) 27.8" (705 mm) Printer with Accessories Side View 27.8" (705 mm) Requirements...

  • Page 132: Location Requirements

    A surface can be tested for levelness with a standard round pencil. If the pencil rolls, the surface is not level. Clear the area of any obstruction or items such as cables that might prevent the printer from sitting directly on the flat, level surface.

  • Page 133: Interface Panel

    Do not tilt the printer more than 1° when moving it. If the printer is located in a cold room that is rapidly heated, or if the printer is moved from a cold place to a warm, humid place, condensation may occur within the printer, degrading print quality.

  • Page 134: Power Requirements

    The printer draws 13 A at 100 V, 11 A at 120 V, or 7 A at 220–240 V. Your printer requires a properly grounded AC outlet. The grounding terminal on the power cable should be connected to a good earth ground to prevent electric shock and fire.

  • Page 135: Energy Star Compliance

    Environmental Protection Agency (EPA) ENERGY STAR regulations. After a user- configurable period of inactivity, the printer changes to a low-power state (the engine remains on, but the fuser turns off). When a print job is received, the printer returns to normal power.

  • Page 136: Engine And Controller Specifications

    35,000 maximum prints per month* The duty cycle is affected by the media type and percent coverage. *Continued usage at this rate will reduce the life of the printer. Monochrome ppm Monochrome ppm 3.24 Engine and Controller Specifications 4-color ppm 2.02...

  • Page 137: General

    Packaging: User-replaceable toner cartridges Maximum: 100 V/120 V/220 to 240 V: 180 seconds or less Standard: 200-sheet multipurpose tray 200-sheet (Letter/A4) output tray on top of printer See “Using Media” on page 9. Cut-sheet The maximum media weight supported for duplex printing...

  • Page 138: Electrical

    Electrical Voltage and Power Voltage and frequency Phase Power consumption Certification Current Mode Operation (100 V) Operation (120 V) Operation (220–240 V) Japan: 100 volts 10% at 50/60 Hz 3 Hz US: 120 volts 10% at 50/60 Hz 3 Hz International: 220–240 volts +10% at 50 Hz 3 Hz Single Mode...
  • Page 139 Environmental Acoustic noise data Noise Declaration for Germany Relative humidity Temperature range Altitude Inclination Engine and Controller Specifications Printing: Less than 54 dB (A) Standby: Less than 39 dB (A) Maschinenlärminformationsverordnung 3. FSGV, 18.01.1991: Der höchste Schalldruckpegel beträgt 70 dB (A) oder weniger gemäß EN 27779. Operating: 15–85% RH (noncondensing) Transportation/Storage: 30–85% RH (noncondensing) Humidity Gradient: 20% per hour or less...

  • Page 140: Hazardous Chemical Substance Reporting

    Hazardous Chemical Substance Reporting Material Safety Data Sheets (MSDS) EINECS/ELINCS (EU) Physical Dimensions Weight Title 29 CFR Ch. XVII, Part 1920.1200 Main Body W: 14.02 in. (356 mm) H: 15.43 in. (392 mm) D: 19.69 in. (500 mm) Main Body (including consumables, excluding media)

  • Page 141: Consumable Life Expectancies

    Use of consumables not manufactured by KONICA MINOLTA or use of nonsupported print media may cause damage to your printer and will void your warranty. If KONICA MINOLTA printer failure or damage is found to be directly attributable to the use of non-KONICA MINOLTA consumables and/or accessories, KONICA MINOLTA will not repair the printer free of charge.

  • Page 142: Special Media

    Waste Toner Contact your local vendor or www.konicaminolta.net/printer/ for purchase information, parts numbers, and pricing. To order approved media, go to www.q-shop.com. If you have any questions, refer to http:// printer.konicaminolta.net/support, then click on “Answer Base.”...

  • Page 143: Regulatory Compliance

    Regulatory Compliance CE Marking (Declaration of Conformity) For European Users This product complies with the following EU directives: 89/336/EEC, 73/23/EEC, and 93/68 EEC directives. This declaration is valid for the areas of the European Union. This device must be used with shielded interface cables. The use of non-shielded cable is likely to result in interference with radio communications, and is prohibited under EU directives.

  • Page 144: Fcc Compliance Statement For American Users

    Product Safety UL (USA) cUL (Canada) International (EU) China Laser Safety CDRH (USA) International (EU) FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 145: Safety Information

    CAUTION: Keep out of reach of children. Laser Safety This printer is a page printer which operates by means of a laser. There is no possibility of danger from the laser, provided the printer is operated according to the instructions in this manual.

  • Page 146: For Norway Users

    This is a semiconductor laser. The maximum power of the laser diode is 5 mW, and the wavelength is 770–795 nm. International Notices—Power Cord The following power cord requirements are in effect for your 220 V printer. Minimum: 0.75 mm Minimum: H05 VV - F The male plug is certified in the country in which the equipment is to be installed, and the female plug is an IEC 60320 connector.

  • Page 147: Ozone Release

    Osynlig laserstrålning när denna del är öppnad och spärren är urkopplad. Betrakta ej strålen. Ozone Release During printer operation, a small quantity of ozone is released. This amount is not large enough to harm anyone adversely. However, be sure the room where the printer is being used has adequate ventilation, especially if you are printing a high volume of materials, or if the machine is being used continuously over a long period.

  • Page 148: Warning And Precaution Symbols

    Warning and Precaution Symbols WARNING!! Attention Meaning of Symbols A triangle indicates a danger against which you should take precaution. A diagonal line indicates a prohibited course of action. A black circle indicates an imperative course of action. Ignoring this warning could cause serious injury or even death.
  • Page 149 • Do not modify this product, as a fire, electrical shock, or breakdown could result. If the product employs a laser, the laser beam source could cause blindness. • Do not attempt to remove the covers and panels which have been fixed to the product.
  • Page 150 • Do not use flammable sprays, liquids, or gases near this product, as a fire could result. • Do not leave a toner cartridge or OPC drum cartridge in a place within easy reach of children. Licking or ingesting any of these things could injure your health. •...

  • Page 151: Working Safely With Your Laser Printer

    Correctly plugged into the socket and that the socket is visible at all times and is readily accessible. Not underneath the printer or another machine as this can result in dam- age to that cord. The result could be a fire or improper functioning of the unit in question.
  • Page 152 Notes on your safety and operating safety Working improperly with the printer can result in health hazards, electric shocks and even fires. Before you unpack the laser printer, you should make yourself familiar with this information on your safety and operating safety.

  • Page 153: Index

    Index AIDC 47, 86, 90, 95 Auto-Image Density Control 47 Booklet Binding 86 Bottle, also known as box 46 Box, also known as the waste toner bottle 46 Connecting Parallel cable 125 Controller Specifications 129 CPU 129 Index Duplex Autoduplex 23 ENERGY Star 127 Envelopes 14 Environmental requirements 131...
  • Page 154 Preventing paper jams 73 Print quality All black sheet 90 Too light 90 Printer Relocating 110 Repacking 111 See also Specifications Storing 110 Printer pauses 47, 86 Printing Method 129 Resolution 129 Service Messages 96 Service messages 96 Specifications Consumables 133...
  • Page 155 Toner 129 Toner cartridges 133 Transparencies 17 Continuous printing 17 Troubleshooting 72 Duplexing 85 Media jams 82 Nothing is printed 89 Printer resets 85 Status, service, and error messages Ventilation grilles 125 Warm-up time 129 Waste toner bottle 46 Index...

Table of Contents