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Konica Minolta MAGICOLOR 2300W User Manual

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Download this manual See also: Service Manual, Installation Manual
magicolor 2300W
®
User's Guide
1800727-001A
EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500

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Summary of Contents for Konica Minolta MAGICOLOR 2300W

  • Page 1 2300W ® User’s Guide 1800727-001A EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 2: Thank You

    Thank you for purchasing a KONICA MINOLTA printer. Trademarks The KONICA MINOLTA and KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. magicolor is a trademarks or registered trademarks of KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC.

  • Page 3: Registering The Printer

    Registering the Printer Mail (Americas only)—Fill out and send in the registration card enclosed in your shipment. Internet—Go to http://printer.konicaminolta.net/register and follow the instructions. CD-ROM—Follow the instructions on the CD-ROM. EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...
  • Page 4 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 5: Table Of Contents

    Contents 1 Software Installation ................1 Utilities and Documentation CD-ROM ..............2 Drivers and Utilities ..................2 Installing the Printer Drivers and Software ............3 System Requirements ................... 3 For a Local Connection ................. 3 For a Shared Network Printer ................ 5 Selecting Driver Options/Defaults ...............
  • Page 6 Transparencies ....................17 What Is the Guaranteed Imageable (Printable) Area? .........18 Page Margins ....................19 Loading Media ....................20 Tray 1 (Multipurpose Tray) ................20 Duplexing ......................23 Output Tray .......................24 Media Storage ....................24 Additional Assistance ..................24 3 Working with the Printer ..............25 About the Control Panel ..................26 Control Panel Key ..................26 Indicator Lights ....................27...
  • Page 7 Replacing Consumables ................... 48 Refilled Toner Cartridges ................49 Replacing a Toner Cartridge ............... 49 Replacing the Waste Toner Bottle ............... 55 Replacing the OPC Drum Cartridge ............56 Ordering Consumables ..................59 7 Maintaining the Printer ..............61 Maintaining the Printer ..................62 Cleaning the Printer ..................
  • Page 8 Repacking the Printer ..................111 A. Turn off the Printer, Unplug the Power Cord, and Remove the Interface Cables ............112 B. Remove the Media and the Tray 1 Media Support ........ 113 C. Remove the Options (if Attached) ............113 D. Remove the Waste Toner Bottle, Plug the Openings, and Dispose of It According to Your Local Regulations ......114 E.

  • Page 9: Software Installation

    Software Installation EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 10: Utilities And Documentation Cd-Rom

    Utilities and Documentation CD-ROM Drivers and Utilities Drivers Drivers/Operating System Use/Benefit Printer Driver for Windows Me/98 These drivers give you access to all of the printer features, including finishing Printer Driver for Windows XP/2000 and advanced layout. See also “Working with the Printer Driver” on page 29.

  • Page 11: Installing The Printer Drivers And Software

    Installing the Printer Drivers and Software System Requirements PC with a clock speed of 300 MHz or more Intel Pentium/Celeron series, AMD K6/Athlon/Duron family, or compatible processor Microsoft Windows 98 SE, Windows Me, Windows 2000 Professional, Windows XP Home Edition/Professional Free hard disk space –...
  • Page 12 If the computer onto which you are installing the driver is a print server, check the Server Install checkbox, and then type in a name for Share Name. Click OK. From the Select Port list, select the port to which the printer is connected. If the printer is to be used as the default printer, select the Set as default printer? check box.

  • Page 13: For A Shared Network Printer

    For a Shared Network Printer Insert the magicolor2300W Utilities and Documentation CD-ROM in your PC’s CD-ROM drive. The CD-ROM installer program starts automatically (if not, browse with the Windows Explorer to the CD-ROM location and double-click on setup.exe). Select the language, and click OK. Click Click Printer Setup.

  • Page 14: Selecting Driver Options/Defaults

    Selecting Driver Options/Defaults Before you start working with your printer, you are advised to verify and, if necessary, change the default driver settings. Also, if you have any options installed on the printer, you should configure the driver for these options. Choose the driver’s properties as follows: –...
  • Page 15 Click Apply. Depending on the version of the operating system, Apply may not appear. If this is the case, continue with the next step. Click OK to save your changes and exit from the Printing Preferences dialog box. Selecting Driver Options/Defaults EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 16: Uninstalling The Printer Driver

    Uninstalling the Printer Driver This section describes how to uninstall the magicolor2300W printer driver if necessary. From the Start menu choose Programs, magicolor2300W Utilities, and then magicolor2300W Uninstall. In the Uninstall window, select the magicolor2300W. Then click Uninstall. The magicolor2300W driver is uninstalled from your computer.

  • Page 17: Using Media

    Using Media EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 18: Introduction

    How do I duplex? page 23 How do I store media? page 24 Where can I order KONICA MINOLTA-approved media or get page 24 more information? All media is fed short edge first, face up. There is a 0.157" (4 mm) non-print border for all edges on all media types.

  • Page 19: Media Specifications

    Media Specifications What types and sizes of media can I load? Media Media Size Duplex Driver Weight media Inches Millimeters Type 8.2 × 11.7 210.0 × 297.0 Plain 16–24 lb Paper bond 5.9 × 8.3 148.0 × 210.0 (60–90 B5 (JIS) 7.2 ×...

  • Page 20: Media Types

    Media Types Before purchasing a large quantity of special media, do a trial printing with the same media and check print quality. Check our web site www.konicaminolta.net/printer/ for a list of currently approved media. Keep media on a flat, level surface in its original wrapper until it is time to load it.

  • Page 21: Thick Stock

    Dusty Wet (or damp) Keep media between 35% to 85% relative humidity. Toner does not adhere well to moist or wet paper . Layered Adhesive Folded, creased, curled, embossed, warped, or wrinkled Perforated, three-hole punched, or torn Too slick, too coarse, too textured Different in texture (roughness) on the front and back Too thin or too thick Stuck together with static electricity...

  • Page 22: Envelopes

    Do not use thick stock that is Mixed with any other media in the media trays (as this will cause media jams) Envelopes Print on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these layered regions may be lost or faded.

  • Page 23: Labels

    Labels A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhesive should come through on the surface. You can print continuously with label paper.

  • Page 24: Letterhead And Memo Media

    Are precut or perforated OK to use Do not use Full-page labels Shiny backed paper (uncut) Letterhead and Memo Media Format letterhead or memo data within your application. Try printing your data on a plain sheet of paper first to check placement. Capacity Tray 1 Up to 200 sheets, depending on their size and...

  • Page 25: Transparencies

    Transparencies Attention Use only the KONICA MINOLTA-approved media. Using unsupported transparencies will result in damaging your printer and in voiding your warranty. Check www.konicaminolta.net/printer/ for currently approved media. To order approved transparency media, go to www.q-shop.com.

  • Page 26: What Is The Guaranteed Imageable (Printable) Area

    Media Type Duplexing Not supported Use transparencies that are Approved by KONICA MINOLTA Do not use transparencies that Have static electricity that will cause them to stick together What Is the Guaranteed Imageable (Printable) Area? The printable area on all media sizes is up to 0.157"...

  • Page 27: Page Margins

    Color printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.4" (341.6 mm). Monochrome printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.7" (347.6 mm). a = nonprintable area (0.157"/4 mm) b = color guaranteed...

  • Page 28: Loading Media

    Loading Media How do I load media? Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 200 sheets at a time, fan the stack to prevent static buildup for the paper before inserting it in a tray. Do not fan transparencies.
  • Page 29 Adjust the media guides to fit the appropriate media sizes. Load the media face up, short edge (or letterhead) first. Often, an arrow on the paper package label indicates the face-up (printing) side of the paper. A fill limit mark is provided on the inside of the media guides on Tray 1 (the multipurpose tray).

  • Page 30: Other Media

    Other Media When loading media other than plain paper, set the media mode (Envelope, Label, Thick Stock, Postcard, Letterhead, or Transparency) in the driver. For optimum printing results it’s important to specify the type of media loaded into Tray 1. Envelopes Flex the envelope stack (including the edges) to remove any stiffness.

  • Page 31: Duplexing

    Duplexing How do I print back-to-back (duplex)? Select paper with high opacity for duplex (2-sided) printing. Opacity refers to how effectively paper blocks out what is written on the opposite side of the page. If the paper has low opacity (high translucency), then the printed data from one side of the page will show through to the other side.

  • Page 32: Output Tray

    Avoid leaning against other objects or placed in an upright position Before using stored media, do a trial printing and check print quality. Additional Assistance Where can I order KONICA MINOLTA-approved media or get more information? Check http://printer.konicaminolta.net/support (click on "Answer Base") for currently approved media.

  • Page 33: Working With The Printer

    Working with the Printer EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 34: About The Control Panel

    About the Control Panel The control panel, located on the top of the printer, allows you to direct the printer’s operation. In addition, it displays the current status of the printer, including any condition that needs your attention. One key allows you to control the printer configuration through access to frequently used printer functions.

  • Page 35: Indicator Lights

    Indicator Lights Printer Status**** Green LED Orange LED Power off Blinking slowly* Energy Saver mode Printer idle Blinking Processing data normally** Printing Blinking normally** Communication error Blinking Warming up rapidly*** Calibrating Cover open Binking slowly* No paper in Tray 1 Blinking Media jam normally**...
  • Page 36 Black Toner Condition Orange LED Blinking normally** Black toner low Black toner empty Blinking rapidly*** Ready to change black toner cartridge Refer to “Replacing a Toner Cartridge” on page 49. *Blinking slowly 1 blink every 2.4 seconds ***Blinking rapidly 2 blinks every 1.2 seconds Color Toner Condition Orange LED...

  • Page 37: Working With The Printer Driver

    Working with the Printer Driver EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 38: Introduction

    Introduction The printer driver functions are summarized in this chapter. For information on connecting the printer to the computer, refer to “Connect the Interface Cable” in the Installation Guide. For information on installing the printer driver, refer to chapter 1, “Software Installation”, in this manual. Displaying Printer Driver Settings In addition to the printer driver tabs described in this section, the Windows operating system also uses tabs.

  • Page 39: Common Settings On All Tabs

    Common Settings on All Tabs Save [Easy Set] To save the current settings, click Save..Multiple settings can be saved. Select your preferred settings, and type a title in the dropdown list box. The saved settings can later be selected from the dropdown list. Select Default from the dropdown list to reset the functions of the tab to their original values.

  • Page 40: Common Buttons

    Printer Figure Click this radio button to display an image of the printer in the figure area. Common Buttons Click this button to exit the Properties dialog box, saving any changes made. Cancel Click this button to exit the Properties dialog box without saving any changes made.

  • Page 41: Setup Tab

    Setup Tab This tab allows you to: Print several pages of a document on the same print page (N-up) Provide printouts with a watermark Design and edit custom watermarks Specify duplex and booklet printing Specify paper source Define the type of media Refer to the printer driver’s online help for complete information on all of these features.

  • Page 42: Paper Tab

    Paper Tab This tab allows you to: Select an original document size Set up custom paper sizes Select the output paper size Scale (enlarge/reduce) documents upon printout Specify the orientation of the paper Specify the number of copies Select uncollated/collated Print using a form overlay Add and edit form overlays Refer to the printer driver’s online help for complete information on all of...

  • Page 43: Quality Tab

    Quality Tab This tab allows you to: Switch between color and monochrome printing Specify color matching (Images, Graphics and Text) Specify the resolution for the printout Control the tones of an image (Contrast) Control the darkness of an image (Brightness) Control the color purity of an image (Saturation) Control the clarity of an image (Sharpness) Refer to the printer driver’s online help for complete information on all of...

  • Page 44: Color Matching

    Color Matching You can specify whether or not to use the Color Matching function, which adjusts the printer’s color tones to accurately reproduce the color tones of the monitor. Choices Does not use color matching. With certain applications, such as desktop publishing applications, data is color-matched to be the most suitable for the printer.
  • Page 45 Notes The ICM color profile, which is automatically defined when the driver is installed, is used and a color conversion is made in the driver so that sRGB colors can be output. sRGB is a general Windows color space with the color space international standard (IEC61966-2-1) defined by the IEC (International Electrotechnical Commission).

  • Page 46: Device Options Setting Tab

    Device Options Setting Tab This tab allows you to: Activate the duplex option View information about the printer driver Refer to the printer driver’s online help for information on all of these functions. Device Options Setting Tab EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 47: Working With The Status Display

    Working with the Status Display EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 48: Working With The Status Display

    Double-click the Status Display icon in the taskbar. (If the Status Dis- play icon does not appear in the taskbar, point to Programs in the Start menu, and then point to KONICA MINOLTA magicolor2300W Utilities and click KONICA MINOLTA magicolor2300W Status.) From the Display menu, choose Supplies Status to view remaining consumables life.

  • Page 49: Using The Status Display

    Using the Status Display When the background of the right-hand printer graphic is green, the printer is in standby mode or a job is printing normally. When the background of the right-hand printer graphic is red, there is an error and the job has been interrupted. The status of the printer and the error message are shown in the dialog boxes on the left.

  • Page 50: Working With The Print Menu

    Printer Information—Displays the total print count, the list of installed options and the memory size. Supplies status—Displays consumables usage (percentage remaining) for the toner cartridges and OPC drum cartridge. Refer to the Status Display’s online help for information on all of its functions. Working with the Print Menu Power On Test—Performs an AIDC (Auto Image Density Control) calibration cycle.
  • Page 51 Toner Replace... Replacing Toner Allows you to replace a toner cartridge. 1. From the list, select the color of the toner cartridge to be replaced. 2. Click OK. 3. Open the front door, and then replace the toner cartridge. Refer to “Replacing a Toner Cartridge” on page 49 for complete details. Changing Capacity Allows you to replace a toner cartridge capacity setting.

  • Page 52: Closing The Status Display

    Closing the Status Display To close the Status Display from the File menu, choose Exit. If you click the X button in the upper-right corner of the Status Display window to close the window, the Status Display remains available at the right end of the taskbar.

  • Page 53: Replacing Consumables

    Replacing Consumables EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 54: Consumable Life Expectancies

    Consumable Life Expectancies Plain Paper The stated life expectancy of each consumable is based on printing under specific operating conditions such as media type, number of color planes, page size, and page coverage (at normal 5% coverage of letter-/A4-size media). The actual life expectancy will vary depending on these and other printing variables, including continuous or intermittent printing, ambient temperature, and humidity.

  • Page 55: Special Media

    Special Media The stated life expectancy of each consumable on page 46 is based on letter-/A4-size plain paper. If you are using special media such thick stock or transparencies, the life expectancy will vary depending on those printing variables and the print speed automatically determined by the thick stock or transparency selection on the driver’s Setup Tab.

  • Page 56: Toner Cartridge Life

    The printer also pauses to do a 90-second AIDC cycle after 200 1-sided pages of a continuous print run, and a 150-second AIDC cycle when waking up from ENERGY SAVER with more than 1,000 pages since the last AIDC cycle or when there has been an environmental change such as in temperature or humidity.

  • Page 57: Refilled Toner Cartridges

    Refilled Toner Cartridges Attention Do not use refilled toner cartridges. Any damage to the printer or quality problems caused by a refilled toner cartridge will void your warranty. Replacing a Toner Cartridge Characters and images are created in your laser printer through a photosensitive process that applies toner to the Optical Photo Conductor (OPC) drum cartridge (which functions like photographic film).
  • Page 58 Level during storage. Do not stand or store cartridges on their ends or turn them upside down; the toner inside the cartridges may become caked or unequally distributed. Away from salty air and corrosive gases such as ammonia. Procedure You can use this procedure to replace either an empty toner cartridge or one that is not empty.
  • Page 59 Check the color, size (volume) and logo written on the box of the toner cartridge to be installed. C/Cyan, M/Magenta, Y/Yellow, K/Black H/High-Capacity (4500), S/Standard-Capacity (1500) KONICA MINOLTA, MINOLTA-QMS. Replacing Consumables EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...
  • Page 60 Check the color and size (volume) written on the toner cartridge to be installed. Color: C/Cyan, M/Magenta, Y/Yellow, K/Black Standard-Capacity Toner car- tridge: Standard-capacity toner car- tridge (1500) High-Capacity Toner Cartridge: High-capacity toner cartridge (4500) Holding both ends of the toner car- tridge, shake it side-to-side a few times to distribute the toner evenly.
  • Page 61 If the logo written on the box of the toner cartridge to be installed is KONICA MINOLTA, proceed to step 24. If the logo is MINOLTA-QMS, continue to step 19 to set the capacity of the toner cartridge.
  • Page 62 Select the Change Capacity Only check box. In the Color list box, select the color of the toner cartridge to be replaced (CYAN, MAGENTA, YELLOW, or BLACK). Click the Capacity option (1500 or 4500). Click OK. From the Display menu, choose Supplies Status to display the Supplies Status dialog box.

  • Page 63: Replacing The Waste Toner Bottle

    Replacing the Waste Toner Bottle When the waste toner bottle becomes full, the message Waste Toner Box Full appears in the Status Display. The printer stops and will not start again until the waste toner bottle is replaced. Removing the Used Waste Toner Bottle Turn off the printer, then open the printer’s front door.

  • Page 64: Replacing The Opc Drum Cartridge

    Installing a New Waste Toner Bottle Remove the new waste toner bottle from its carton. Insert the bottom of the waste toner bottle into its installation position in the printer. Push the top of the waste toner bottle into position until it is firmly seated.

  • Page 65: Removing The Used Opc Drum Cartridge

    Removing the Used OPC Drum Cartridge With the front door open and the used waste toner bottle removed (see page 55), rotate the transfer belt unit release lever clockwise to the top (11 o’clock) position. This releases the pressure on the transfer belt unit.
  • Page 66 Installing a New OPC Drum Cartridge Attention The OPC drum is extremely sensitive to bright light and direct sunlight. Always leave it in its protective bag until you’re ready to install it. Any exposure to light should be avoided, or permanent damage could result.

  • Page 67: Ordering Consumables

    Choosing the right consumables for your printer not only increases its reliability and performance, but also minimizes the risk of damage. For example, only KONICA MINOLTA toner cartridges are designed to meet the exact specifications of your KONICA MINOLTA printer, giving maximum performance, efficiency, and long life.
  • Page 68 Ordering Consumables EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 69: Maintaining The Printer

    Maintaining the Printer EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 70: Maintaining The Printer

    Maintaining the Printer Attention Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printer’s doors and the interior of the printer body. Handle the printer with care to preserve its life. Abuse may cause damage and void your warranty.
  • Page 71 Do not open the printer during printing. Do not tap paper stacks on the printer. Do not tilt, lubricate, or disassemble the printer. Do not touch the electrical contacts, gears, or laser beam devices. Doing so may damage the printer and cause the print quality to deteriorate. Keep media in the output tray at minimum level.

  • Page 72: Cleaning The Printer

    Cleaning the Printer Always test any cleaning solution (such as a mild detergent) on a small area of your printer to check the solution’s performance. Exterior This item needs After... Avoid cleaning... Control panel Every 30,000 A soft, dry cloth Sharp or rough single-sided implements (such as Exhaust duct...

  • Page 73: Interior

    Interior Attention Be sure to turn off the printer and unplug the power cord before cleaning inside. This item needs After... Avoid cleaning... Duplex option Media misfeeds occur A damp Abrasives or detergents feed rollers frequently or the printout is cloth that dirty.

  • Page 74: Media Rollers

    Media Rollers The accumulation of paper dust and other debris on the paper transport roller can cause media-feeding problems. Tray 1 (Multipurpose Tray) Interior Feed Rollers Remove all media from Tray 1. Pull the right-side door release , and then open the right-side door While pressing down the media Media guide...

  • Page 75: Printer Interior And Laser Lens Cover

    Duplex Option Feed Rollers Open the duplex option door. Clean the feed rollers by wiping them with a soft, damp cloth that has been wrung out well. Close the duplex option door. Printer Interior and Laser Lens Cover Open the front door. Remove the waste toner bottle.
  • Page 76 Pull out the laser lens cover. The laser lens cover cannot be removed from the printer. Do not pull it with too much force. Wipe the surface of the laser lens cover with a soft, dry cloth. Reinsert the laser lens cover. Wipe the inside of the printer with a soft, dry cloth.
  • Page 77 Hold the waste toner bottle vertically, and then move the two caps from the openings onto the cap holders. Turn the caps clockwise to secure them. Set the bottom of the waste toner bottle into its compartment, and then push the top of the bottle into place. Wipe the inside of the front door with a soft, dry cloth.
  • Page 78 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 79: Troubleshooting

    Troubleshooting EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 80: Introduction

    Introduction This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Preventing media jams page 73 Understanding the media path page 74 Clearing media jams page 75 Solving problems with media jams page 81...

  • Page 81: Preventing Media Jams

    Preventing Media Jams Make sure that... Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You remove transparencies from the output tray immediately to avoid static buildup.

  • Page 82: Understanding The Media Path

    Understanding the Media Path Understanding the printer’s media path will help you locate media jams. 1 Media exit 2 Output tray 3 Transfer belt 4 OPC drum cartridge 5 Tray 1 (multipurpose tray) 6 Fuser unit 7 Duplex option 8 Transfer roller 9 Registration rollers 10 Pickup rollers Tray 1 (Multipurpose Tray)

  • Page 83: Clearing Media Jams

    Clearing Media Jams To avoid damage, always remove jammed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the media path and cause further jams. Do not reload media that has jammed.

  • Page 84: Tray 1 (Multipurpose Tray)

    Tray 1 (Multipurpose Tray) Remove the media from Tray 1. Carefully remove the jammed media. Fan the removed media to prevent static buildup and even up the front edges. Do not fan transparencies before loading them. Result- ing static electricity may cause printing errors.

  • Page 85: Inside The Printer

    Inside the Printer Media Path Jam Pull the right door release lever, and then carefully open the right door. Attention Do not pull jammed media from the top of the printer through the fuser unit because unfused toner may contaminate the fuser rollers. If it is difficult to remove the jammed media, turn the misfeed-clearing dial counterclockwise to feed the media...

  • Page 86: Fuser Jams

    Fuser Jams Lift up the two fuser unit levers. When removing the jammed media, be careful not to touch the transfer belt. Touching the transfer belt may result in poor print quality. Open the misfeed-clearing guide for the fuser unit, and then, while checking the misfeed, pull the jammed media down to remove it.

  • Page 87: Duplex Option

    Close the right-side door securely. The media jam message is no longer displayed in the Status Display message window. Duplex Option Pull off the top of the duplex option to open the duplex option cover. Remove the jammed media in the directions shown in the illustration. Clearing Media Jams EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 88: Output Tray

    Open the right-side door, then close it. The media jam message is no longer displayed in the Status Display. Output Tray Remove jammed media from the output tray by gently pulling it to the left away from the media exit area. Clearing Media Jams EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 89: Solving Problems With Media Jams

    Solving Problems with Media Jams Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Repeated jams may also happen if you’re using unsupported print media. Symptom Cause Solution Several The front edges of Remove the media and even up the sheets go the media are not front edges, then reload it.
  • Page 90 Symptom Cause Solution Media is The media is not Remove the jammed media and jamming. correctly positioned in reposition the media properly in the the tray. tray. The number of sheets Remove the excess media and reload in the tray exceeds the correct number of sheets in the the maximum tray.

  • Page 91: Solving Other Problems

    Solving Other Problems Symptom Cause Solution Printer The power cord is not Turn the power switch off (O position), power is not correctly plugged into then remove the power cord from the the outlet. outlet and plug it back in. Something is wrong Plug another electrical appliance into with the outlet...
  • Page 92 Symptom Cause Solution Printing The printer is set to a It takes more time to print with special takes too slow printing mode media. When using regular paper, much time. (for example, thick make sure that the media type is set stock or properly in the driver.
  • Page 93 Symptom Cause Solution Printer The power cord is not Turn off the unit, confirm that the power resets or properly connected to cord is properly connected to the AC turns off the AC outlet. outlet, and turn the unit back on. frequently.
  • Page 94 Symptom Cause Solution Booklet Left Both the driver and For Booklet Left Binding and Booklet and Right the application have Right Binding, choose Collate only in Binding been set for collation. the driver’s Paper Tab. Do not set output is collation in the application.
  • Page 95 Symptom Cause Solution The printer The printer pauses Wait while your printer automatically pauses for the color pauses to do an AIDC calibration cycle approxi- calibration procedure after rebooting your printer when there mately 150 (also known as the has been an environmental change seconds.
  • Page 96 Go to http:// printer.konicaminolta.net/support or see the Service & Support Guide for support telephone numbers. Unsupported media Use KONICA MINOLTA-approved is being used. media. Refer to “Media Types” on page 12. Check http:// printer.konicaminolta.net/support (click on “Answer Base”) for currently approved media.

  • Page 97: Solving Problems With Printing Quality

    Solving Problems with Printing Quality Symptom Cause Solution Nothing is One or more of the Remove the toner cartridge and check printed, or toner cartridges are for damage. If it is damaged, replace it there are damaged. (Status Display’s Print/Toner blank spots Replace...
  • Page 98 Symptom Cause Solution Entire sheet One or more of the Remove the toner cartridge and check is printed in toner cartridges are for damage. If it is damaged, replace it black or defective. (Status Display’s Print/Toner color. Replace... menu). The OPC drum Remove the OPC drum cartridge and cartridge is damaged.
  • Page 99 Symptom Cause Solution Image is One or more of the Remove the toner cartridge and check blurred; toner cartridges are for damage. If it is damaged, replace it background is defective. (Status Display’s Print/Toner lightly stained; Replace... menu). there is The OPC drum may Reinstall the OPC drum cartridge.
  • Page 100 Symptom Cause Solution There is The media is moist Remove the moist media and replace it insufficient from humidity. with new, dry media. fusing or the Media with Use media that is covered by the image comes specifications not printer warranty. off when covered by the printer rubbed.
  • Page 101 Symptom Cause Solution There are The paper transport Clean the paper transport, pressure, toner rollers may be dirty. and fuser oil rollers. smudges on If you think the transport roller should the back side be replaced, contact Technical of the page Support with the error information.
  • Page 102 Symptom Cause Solution Image The laser lens cover Clean the laser lens cover with a soft, defects. is dirty. dry cloth. The toner cartridge is Remove the toner cartridge and check leaking. for damage. If it is damaged, replace it (Status Display’s Print/Toner Replace...
  • Page 103 Symptom Cause Solution Colors are The front door may Make sure that the printer’s front door not be properly is closed. registering closed. properly; The OPC drum Remove the OPC drum cartridge and colors are cartridge is not reinstall it. mixed or correctly seated.

  • Page 104: Status, Error, And Service Messages

    Status, Error, and Service Messages Status, error, and service messages are displayed in the Status Display. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the Status Display message window. Standard Status Messages This message...
  • Page 105 This message... means... do this... The amount of data to Turn the printer off, and Video Under-run be printed exceeds then, after a few the printer's internal seconds, turn it on data transmission again. Decrease the speed. amount of data to be printed (for example, by decreasing the resolution), and then try...
  • Page 106 This message... means... do this... The specified toner is Replace the specified COLOR Toner Low low and should be color toner. replaced within 200 pages at 5% coverage of letter/A4 pages. The OPC drum Replace the OPC drum Drum Near End cartridge is nearing cartridge.
  • Page 107 This message... means... do this... Waste Toner Box Full The waste toner in Replace the waste toner the waste toner bottle bottle. is full. The waste toner Install the waste toner Put Waste Toner Box bottle is not installed. bottle. Status, Error, and Service Messages EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 108: Service Messages

    Service Messages A service message sometimes occurs as a result of an unusual combination of events, not because of an actual problem. When the printer stops and a service message displays in the Status Display message window, turn the printer off and then back on. This often clears the service message indicator, and printer operation resumes.

  • Page 109: Additional Assistance

    This service means... do this... message... ROM error. Contact Technical ROM Error Support with the error information. An error has been Reboot the printer. This Service Call:XX detected with the item often clears the service indicated “XX ” in the message indicator, and service message.
  • Page 110 Additional Assistance EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 111: Installing Accessories

    Installing Accessories EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 112: Introduction

    Introduction Attention Use of accessories not manufactured/supported by KONICA MINOLTA is not supported by your printer and will void your warranty. This chapter provides information about the following accessories. Contact your local vendor or www.konicaminolta.net/printer/ for compatibility and purchase information.

  • Page 113: Installing The Duplex Option

    Installing the Duplex Option Turn off the printer, and unplug the power cord and interface cable. Remove the cover from the right side of the printer. Use a Phillips screwdriver to remove the two screws securing the right cover. Keep the removed cover and screws in a safe place for future use.
  • Page 114 Attach the duplex option to the printer. a Hook the two tabs at the bottom of the duplex option onto the notches on the right side of the printer. b Push the duplex option toward the printer until it clicks on the top. c While still supporting the duplex unit, carefully open the right-side door, and then check that the tabs...
  • Page 115 Attach the support wire for the duplex option to the printer. a Pull the right-side door release lever, and open the right-side door. b Pull the tab for the support wire on the right side of the duplex option, and then hook the wire onto the hook of the printer.
  • Page 116 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 117: Repacking The Printer

    Repacking the Printer EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 118: Storing The Printer

    Attention The instructions and replacement partnumbers given in this chapter are for the Americas. For locations outside the Americas, refer to www.konicaminolta.net/printer/ or contact your local KONICA MINOLTA representative. Attention Failure to follow these instructions could result in voiding your warranty.

  • Page 119: Repacking The Printer

    (251) 633-4300 extension 2530 and request the kit(s) above. For locations outside the Americas, refer to www.konicaminolta.net/printer/. If you have been instructed to return the printer to KONICA MINOLTA by a customer support representative in the Americas, be sure to write the...

  • Page 120: Turn Off The Printer, Unplug The Power Cord, And Remove The Interface Cables

    Original packaging or replacement packaging (KONICA page 111 MINOLTA 2300W Replacement Packaging Kit 2600723-300) Repacking kit (KONICA MINOLTA 2300 Series Repacking Kit 2600733-100) Prepare the Printer for Shipment: A. Turn off the printer, unplug the power cord, and remove the page 112 interface cables.

  • Page 121: Remove The Media And The Tray 1 Media Support

    B. Remove the Media and the Tray 1 Media Support Remove the media. Place it in its original packaging and store in a cool, dark place on a level surface. Avoid moisture, excess humidity, direct sunlight, excess heat (above 95°F/35°C), and dust. Lift the media support from the three holes in Tray 1 and remove the media support.

  • Page 122: Remove The Waste Toner Bottle, Plug The Openings, And Dispose Of It According To Your Local Regulations

    Open the duplex option’s cover and loosen the two thumbscrews until the duplex option moves freely away from the right side of the printer. Lift duplex option up and away from the printer. Install the original right-side cover that came with the printer with two screws.

  • Page 123: Remove The Opc Drum Cartridge

    Dispose of the used waste toner bottle. WARNING! Dispose of the used waste toner bottle properly according to your local regulations (do not dispose of it by burning). E. Remove the OPC Drum Cartridge Rotate the transfer belt release lever clockwise to the top (11 o’clock) position.

  • Page 124: Remove The Transfer Belt

    Place the OPC drum cartridge in the protective bag supplied in the repacking kit (KONICA MINOLTA 2300 Series Repacking Kit 2600733-100). F. Remove the Transfer Belt With the front door open and transfer belt release lever at its top (11 o’clock) position, unscrew the two thumbscrews.

  • Page 125: Repack The Printer For Shipment

    Replace the packaging and tape, then close the front door. G. Repack the Printer for Shipment Use your own original packaging or order KONICA MINOLTA 2300W Replacement Packaging Kit 2600723-300. Replace the tape and packaging. Repacking the Printer EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 126: Repack The Opc Drum And Transfer Belt Unit For Shipment

    H. Repack the OPC Drum and Transfer Belt Unit for Shipment Order the KONICA MINOLTA 2300 Series Repacking Kit 2600733-100. Repacking the Printer EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 127: Reinstalling The Printer

    Place the OPC drum cartridge and transfer belt unit in the appropriate position in the box supplied in the repacking kit. Also pack the supplied roll of tape in this box. If you return the printer for service in the Americas, be sure to also write the RMA (Return Merchandise Authorization) number you received from your customer support...

  • Page 128: Reinstalling A Transfer Belt Unit

    Reinstalling a Transfer Belt Unit With the front door open, remove the transfer belt unit from its packaging and reinsert it. Replace the two thumbscrews. Rotate the transfer belt release lever counterclockwise to its correct (7:00 o’clock) position. Close the front door. Reinstalling the Printer EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 129: A Technical Specifications

    Technical Specifications EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 130: Requirements

    Requirements Space Requirements The illustration below shows the amount of space required for operating the printer, replacing supplies, and removing media jams. Allow enough space around the printer to allow adequate ventilation and easy servicing. For best output quality and longest consumables life, install the printer on a hard, flat, level (within ±1°slant) surface.
  • Page 131 Side View 13.4" (340 mm) 27.8" (705 mm) Printer with Accessories Side View 27.8" (705 mm) Requirements EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

  • Page 132: Location Requirements

    Location Requirements On a surface capable of supporting the printer, accessories, consumables, and media. Component Weight Printer 56.2 lbs (25.5 kg) Consumables (such as toner 6.6 lbs (3.0 kg) (total) cartridge, OPC drum cartridge) Media 5.2 lbs (1.9 kg) per ream of 20 lb bond (75 g/m ) paper Duplex option...

  • Page 133: Interface Panel

    WARNING! Obstructing the ventilation grilles could present a fire hazard. Do not tilt the printer more than 1° when moving it. If the printer is located in a cold room that is rapidly heated, or if the printer is moved from a cold place to a warm, humid place, condensation may occur within the printer, degrading print quality.

  • Page 134: Power Requirements

    Power Requirements WARNING! Connect the power plug to an outlet with the same rated voltage as the printer. No other devices should be connected to this outlet, as overheating could cause fire or electric shock. The printer draws 13 A at 100 V, 11 A at 120 V, or 7 A at 220–240 V.

  • Page 135: Energy Star Compliance

    ENERGY STAR Compliance The magicolor2300W basic configuration is compliant with US Environmental Protection Agency (EPA) ENERGY STAR regulations. After a user- configurable period of inactivity, the printer changes to a low-power state (the engine remains on, but the fuser turns off). When a print job is received, the printer returns to normal power.

  • Page 136: Engine And Controller Specifications

    Engine and Controller Specifications Engine Duty cycle Simplex letter/A4 1,000 average prints and up pages per month to 35,000 maximum prints per month* Notes The duty cycle is affected by the media type and percent coverage. *Continued usage at this rate will reduce the life of the printer.

  • Page 137: General

    General Printer type Desktop, non-impact, color printer Print method Scanner: Semiconductor laser with rotating mirror Recorder: Black writing electrophotographic Process: Cyan, magenta, yellow, and black toner image transfer to print media Fuser: Heated rollers Native 600 × 600 dpi resolution Available 1200 ×...

  • Page 138: Electrical

    Electrical Voltage and Power Voltage and Japan: 100 volts 10% at 50/60 Hz 3 Hz frequency US: 120 volts 10% at 50/60 Hz 3 Hz International: 220–240 volts +10% at 50 Hz 3 Hz Phase Single Power Mode Average Maximum consumption Black monochrome 600 W or less...
  • Page 139 Environmental Acoustic noise Printing: Less than 54 dB (A) data Standby: Less than 39 dB (A) Noise Maschinenlärminformationsverordnung 3. FSGV, Declaration for 18.01.1991: Der höchste Schalldruckpegel beträgt Germany 70 dB (A) oder weniger gemäß EN 27779. Relative Operating: 15–85% RH (noncondensing) humidity Transportation/Storage: 30–85% RH (noncondensing) Humidity Gradient: 20% per hour or less...

  • Page 140: Hazardous Chemical Substance Reporting

    Hazardous Chemical Substance Reporting Material Safety Data Sheets (MSDS) Title 29 CFR Ch. XVII, Part 1920.1200 EINECS/ELINCS (EU) Physical Main Body Main Body with Duplex Option Dimensions W: 14.02 in. W: 15.98 in. (356 mm) (406 mm) H: 15.43 in. H: 15.43 in.

  • Page 141: Consumable Life Expectancies

    Use of consumables not manufactured by KONICA MINOLTA or use of nonsupported print media may cause damage to your printer and will void your warranty. If KONICA MINOLTA printer failure or damage is found to be directly attributable to the use of non-KONICA MINOLTA consumables and/or accessories, KONICA MINOLTA will not repair the printer free of charge.

  • Page 142: Special Media

    Special Media Consumables This item needs replacing by user after... OPC Drum Up to 15,000 continuous monochrome or 7,500 Cartridge continuous color pages, or 5,000 intermittent (one-page jobs) monochrome or 4,100 intermittent color pages. Toner Cartridge Standard capacity (black): Approximately 1,500 (pages per continuous single-sided pages or 1,000 intermittent cartridge at 5%...

  • Page 143: Regulatory Compliance

    Regulatory Compliance CE Marking (Declaration of Conformity) For European Users This product complies with the following EU directives: 89/336/EEC, 73/23/EEC, and 93/68 EEC directives. This declaration is valid for the areas of the European Union. This device must be used with shielded interface cables. The use of non-shielded cable is likely to result in interference with radio communications, and is prohibited under EU directives.

  • Page 144: Fcc Compliance Statement For American Users

    Product Safety UL (USA) UL 60950 cUL (Canada) CAN/CSA C22.2 60950 International (EU) EU Directive 73/23/EEC, EN 60950 and IEC 60950 China GB 4943 Laser Safety CDRH (USA) International (EU) Title 21 CFR Ch. I, Subchapter J EN 60825-1 and IEC 60825-1 FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 145: Safety Information

    Safety Information Toner Do not throw the toner cartridge or toner into an open flame. The hot toner may scatter and cause burns or other damage. CAUTION: Keep out of reach of children. Laser Safety This printer is a page printer which operates by means of a laser. There is no possibility of danger from the laser, provided the printer is operated according to the instructions in this manual.

  • Page 146: For Norway Users

    Laser Safety Label—CDRH Requirement CAUTION: Use of controls, adjustments, or performance other than those specified in this manual may result in hazardous radiation exposure This is a semiconductor laser. The maximum power of the laser diode is 5 mW, and the wavelength is 770–795 nm.
  • Page 147 For Finland, Sweden Users LOUKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. Tämä on puolijohdelaser. Laserdiodin suurin teho on 5 mW ja aallonpituus on 770–795 nm. VARNING! Om apparaten används på...

  • Page 148: Warning And Precaution Symbols

    Warning and Precaution Symbols Ignoring this warning could cause serious injury or even death. WARNING!! Ignoring this caution could cause injury or damage to property. Attention Meaning of Symbols A triangle indicates a danger against which you should take precaution. This symbol warns against burns.
  • Page 149 • Do not modify this product, as a fire, electrical shock, or breakdown could result. If the product employs a laser, the laser beam source could cause blindness. • Do not attempt to remove the covers and panels which have been fixed to the product.
  • Page 150 • Do not use flammable sprays, liquids, or gases near this product, as a fire could result. • Do not leave a toner cartridge or OPC drum cartridge in a place within easy reach of children. Licking or ingesting any of these things could injure your health. •...

  • Page 151: Working Safely With Your Laser Printer

    Working Safely with Your Laser Printer WARNING! Working improperly with the printer can result in health hazards, electric shocks, and even fires. Before you unpack the laser printer, you should make yourself familiar with this information on your safety and operating safety.
  • Page 152 Printer Body Do This... Perform only the procedures that are described in this manual. Using the machine improperly can result in a fire or an electric shock. Notes on your safety and operating safety Working improperly with the printer can result in health hazards, electric shocks and even fires.

  • Page 153: Index

    Index AIDC 47, 86, 90, 95 Duplex Auto-Image Density Control 47 Autoduplex 23 Booklet Binding 86 ENERGY Star 127 Bottle, also known as box 46 Envelopes 14 Box, also known as the waste toner Environmental requirements 131 bottle 46 Error messages 96 Connecting Imageable area Parallel cable 125...
  • Page 154 Path, media 74 Physical specifications 132 Jams 82 Plain paper 12 Media path 74 Postcards 16 Preventing 73 Power requirements 126 Removing 75 ENERGY Star, compliance 127 Preventing paper jams 73 Print quality All black sheet 90 Labels Too light 90 Continuous printing 15 Printer Lables 15...
  • Page 155 Status Display Closing 44 Environment 40 Using 41 Temperature requirements 131 Test for levelness 124 Thick paper also known as cardstock Toner 129 Toner cartridges 133 Transparencies 17 Continuous printing 17 Troubleshooting 72 Duplexing 85 Media jams 82 Nothing is printed 89 Printer resets 85 Status, service, and error messages Ventilation grilles 125...
  • Page 156 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500...

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