Indicator lamps
Phenomenon
There is an odour but the odour
sensor lamp remains blue
Sometimes the streamer lamp does
not light up
Air purifying function
Phenomenon
Air purifying capacity is reduced
The air outlet is emitting an odour
• Did an odour already exist around the time you inserted the power
supply plug?
¼ The basic sensitivity of the odour sensor will be determined by odour
levels in about the first minute after the power supply plug is inserted
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every time.
To adjust the basic sensitivity of the odour sensor, unplug the power
supply when the air is clean (odour-free), wait at least 5 seconds, then
re-insert the power supply plug and turn the unit on again.
• Is streamer output set to Low?
¼ If it is set to Low, the length of time the streamer operates will be shorter
than when streamer output is set to "Normal".
• Is the unit operating in ECONO MODE?
¼ The streamer lamp does not light up when the unit is in Monitoring
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mode.
• Is the unit surrounded by obstacles, or positioned in a place where
airflow cannot reach?
¼ Choose a position that is obstacle-free and from where airflow can
reach all areas of the room.
• Is the louvre closed?
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¼ Open the louvre.
• Is the pre-filter or dust collection filter dirty?
¼ Clean the pre-filter (replacement of the dust collection filter may also be
necessary).
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• Is the deodorising filter, humidifying filter or humidifying tray dirty?
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¼ Clean these parts.
• Discard any residual water in the humidifying tray each time you refill the
water tank.
• When using the Air purifying operation only, discard any water in the water
tank and humidifying tray.
• In some cases the air outlet may emit a slight odour as trace amounts of
ozone are generated. However, the amount is negligible and is not harmful
to your health.
• Is the room filled with odours due to cooking or several people
smoking together etc?
¼ The odour will gradually fade as the unit operates.
• Have you moved the unit from another room?
¼ The unit may emit the odour of the room in which it was used previously.
Let the unit run a while longer.
• Is there anything in the room that is emitting an odour continuously?
(Paint, new furniture, wallpaper, sprays, cosmetics, chemicals)
¼ As continuously emitted odour cannot be completely eliminated, you
should ventilate the room at the same time or run the unit in a well-
ventilated room for a short while.
Do not apply deodorising spray or other types of spray to the unit, or
use near the unit.
Troubleshooting
Check points
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Check points
38