Entré Displayed A Message About A "Dhcp Failure; I Am Using A Ethernet To Usb Adapter, And I Received An Error Message - Kenwood Sovereign Entre User Manual

Troubleshooting
Entré displayed a message about a "DHCP Failure"
This message means that Entré is not connecting to the router. To fix this
problem:
1. Verify that all network equipment (USB adapters, HPnA bridges, routers,
switches, hubs, etc.) indicate that they are "linking." If they are linking,
you will see a steady or blinking light above or next to the port where
Entré (USB) or the adapter (CAT5) is plugged in.
2. If the light is not steady or blinking, check the following (in order):
a. Whether other devices connected to the network are accessing each
other and the Internet.
• If not, the problem is with the device that is not showing a light.
Try turning it off, counting to 20, and turning it back on again. If
that does not work, contact the customer support hotline for the
manufacturer of that device.
• If so, the problem may be a bad cable. See the next step.
b. All cabling between Entré and the network device that is not showing
a light. You may need to replace a cable. Cables problems are rarely
visible; you may need to swap out the cable on the port with no light
with a cable from a port with a light to test it. If that does not fix the
problem, you may need to adjust Entré's network settings. See the
next step.
c. Entré's network settings, namely the IP address. You may need to
change to static IP addressing or assign a different address. For infor-
mation on changing Entré's IP address, see "Entré displayed a mes-
sage about a "DNS Failure"" on page 146.
I am using a Ethernet to USB Adapter, and I Received an Error
Message.
You may have a problem with the communication between your USB adapter
and Entré. Check the following (in order):
1. Whether the USB adapter is supported. See "How Do I Hook Up Entré
to a Broadband Internet Connection via Ethernet?" on page 20 for a list
of supported adapters. If your adapter is not supported, change to a sup-
ported adapter. If your adapter is supported, you may need to reset
Entré's network connections. See the next step.
2. Entré's network connection. Be sure the primary network connection is
set to ethernet. If it is already, do the following:
a. Disconnect the USB cable from Entré.
b. Go to setup > internet connection > network connections and set
the primary network connection setting to dialup.
148 Complete Guide to Your Entré Entertainment Hub, ver. 2.0