Entré Is Unable To Complete A Software Update; How Do I Solve Home Network Problems; Entré Displayed A Message About A "Dns Failure - Kenwood Sovereign Entre User Manual

Troubleshooting
1. Go to setup > internet configuration > primary TCP/IP settings.
2. Enter two of the following four DNS addresses:
• 198.6.1.1
• 198.6.1.2
• 198.6.1.3
• 198.6.1.4
3. Save and exit setup.
Entré is unable to complete a software update
Most likely, this is caused by heavy Internet traffic through your ISP . Try the
update at a different time. If the problem persists, contact Kenwood
Customter Support.

How do I Solve Home Network Problems?

Entré displayed a message about a "DNS Failure"
This message means that Entré's IP address is not being recognized by the
Internet. To fix the problem, try setting up Entré to use a static IP address (or a
different IP address if you are already using static IP addresses).
1. Go to a computer connected to the same network as Entré. If your net-
work has several switches and hubs, go to a PC on the same router,
switch, or hub.
2. Check the computer's IP address:
• On Windows 95/98/98SE/ME computers:
a Click Start and select Run.
b Type winipcfg and click OK or press
c Write down the following information:
•
•
•
•
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Home networks can be complex, with problems and
solutions coming from any one of the many devices in the
network. This section is not intended to solve all your
networking problems. It is intended to provide information
about what can be tried on Entré to fix the problem. If the
problem persists after trying the steps presented here,
contact your ISP or network administrator.
IP address
Gateway
DNS servers
Subnet mask
Complete Guide to Your Entré Entertainment Hub, ver. 2.0
.
ENTER