Kenwood Sovereign Entre User Manual page 11

How Do I Contact Kenwood? .........................................142
How Do I Solve Problems with Video? ............................142
I don't see anything on my TV screen........................................ 142
I can see the Entré Guide on my TV screen, but I don't see a picture
from the DVD player or VCR .............................................. 143
How Do I Solve Sound Problems?...................................143
I can't hear anything when I play MP3s or Internet radio ........... 143
I recorded an MP3 file on Entré's high-capacity music storage system
and although it shows up on the Guide screen, when I play it
there's no sound................................................................. 143
How Do I Solve Internet Connection Problems?..............144
While completing Quick Start setup, I learned that my ISP was
unsupported....................................................................... 144
While completing Quick Start setup, I got a warning that there was no
Ethernet adapter detected .................................................. 144
I can't connect to the Internet ................................................... 144
I received one of the following error messages........................... 145
I cannot download software updates, or CD or DVD titles......... 145
Entré is unable to complete a software update .......................... 146
How do I Solve Home Network Problems? .....................146
Entré displayed a message about a "DNS Failure"...................... 146
Entré displayed a message about a "DHCP Failure" ................... 148
I am using a Ethernet to USB Adapter, and I Received an
Error Message. .................................................................... 148
How Do I Solve a Problem with Entré?............................149
Entré displayed a message saying my high-capacity music
storage system was full........................................................ 149
Entré doesn't see my connected DVD or CD changer................ 149
I can't seem to get to the screen I want ..................................... 149
Entré takes a long time to start up or
The standby light on Entré's front panel flashes when I
turn it on ............................................................................ 150
The blue Radio and Music indicators on Entré's front panel are flashing,
even when Entré is in Standby ............................................ 150
Entré fails to respond to front panel or remote commands or is
responding erroneously ...................................................... 150
Entré locks up frequently, requiring me to reset the processor ... 150
Entré did not find a DVD or CD title during quick lookup when I
inserted the disc. ................................................................ 151
Complete Guide to Your Entré Entertainment Hub, ver. 2.0 xi