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6
6
TROUBLESHOOTING
Opening Formula Color™ may damage internal components and
causes warranty loss.
CAUTION
Before sending Formula Color™ to technical support, the Customer has the
responsibility of saving the configuration and all data that have been stored on the
terminal. Datalogic's only responsibility is the recovery of the exact hardware
configuration of Formula Color™.
Problem
The
terminal
respond to any type of input
(keyboard
entry,
scanning).
When pressing the "SCAN"
key, the terminal does not
turn on.
The
terminal
displaying the boot screen
(Datalogic logo is displayed)
and the terminal LED blinks
red or green.
30
does
not
Wait some minutes, since the timeout of TCP/IP
may be waiting for a transaction occurred in an area
barcode
with no radio coverage (during such timeouts
Formula Color™ Wi-Fi is suspended). Timeout
normally takes 2 minutes.
If problem persists, switch Formula Color™ Wi-Fi off
then switch it on again.
Check whether one of the following conditions has
occurred:
the battery pack has not been correctly inserted
-
into the terminal (refer to par. 5.2 for details);
the battery pack may be discharged. In this
-
case, substitute it with a new charged battery or
insert the terminal in the F-Color single cradle
(powered through the FPS18 power supply) to
charge it;
If problem persists, contact the nearest Datalogic
distributor for technical assistance.
keeps
on
The terminal may be in "boot loading" status. Reset
the terminal being careful not to press the "SCAN"
key during the boot sequence.
If problem persists, contact the nearest Datalogic
distributor for technical assistance.
FORMULA COLOR™
Possible Solution
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