Table of Contents
Advertisement
TROUBLESHOOTING
5 TROUBLESHOOTING
The only internal components that personnel not belonging to Datalogic or
ARC technical support can add or replace by removing Rhino-NET™'s
cover are PCMCIA cards as described in chapter 1.6.
Opening Rhino-NET™ may damage internal components and causes
CAUTION
warranty loss.
Before sending Rhino-NET™ to technical support, the Customer has the responsibility of
saving all data and configuration settings (backup). Datalogic's only responsibility is the
recovery of the exact hardware configuration of Rhino-NET™.
Problem
Rhino-NET™ does not respond to
any type of input (keyboard entry,
barcode scanning).
Rhino-NET™ does not switch on:
the red LED on the keyboard is off.
Rhino-NET™ does not switch on:
the red LED on the keyboard is on.
The boot seems to be correct, but
Rhino-NET™ does not connect to
the wireless LAN or cannot reach
the host.
Possible Solution
-
Wait some minutes, since the timeout of TCP/IP
may be waiting for a transaction occurred in an
area with no radio coverage (during such timeouts
Rhino-NET™ is suspended). Timeout normally
takes 2 minutes.
-
If problem persists, perform a software reset
-
If problem still persists, perform a hardware reset
Ensure that Rhino-NET™ is correctly powered.
Check fuse's integrity.
Contact the nearest Datalogic distributor for technical
assistance.
Check configuration correctness, since one of the
following conditions may have occurred:
-
Rhino-NET™ is out of access point coverage area;
-
radio configuration files (SSID, Wep Encription,
safety parameters, etc.) may have been set
incorrectly (refer to the radio card manual);
-
TCP/IP configuration files may have been set
incorrectly (Rhino-NET™ IP address, Subnet Mask,
Default Router, etc.)
-
The configuration files of the running application
may have been set incorrectly (DL-TCL for CE,
Web Client)
-
The radio may be broken or the antenna connector
is disconnected.
5
31
Advertisement
Table of Contents
