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6
Problem
Formula Color™ Wi-Fi is
connected to a Wireless
network but it works slowly.
The barcode reader emits no
light source.
The barcode reader does not
read
some
symbologies.
The barcode reader emits a
laser beam but it hardly
reads the barcode.
The serial Datalogic Transfer
Protocol Server (DTPS) has
been run through the related
"ds.bat"
command
cannot
communicate
other
Datalogic
application programs running
on PC side (WinDTP or DL
Mobile Configurator™).
The terminal is on but the
keys do not work.
32
Ensure that the radio coverage of the working zone
is correct and that the signal strength is enough to
guarantee transactions.
Get closer to an access point. If the terminal still
works slowly, check the radio configuration and
CPU speed since they may have been configured to
save energy (optimisation of the battery pack
duration). Increase the CPU speed and radio
reactivity.
If problem still persists, check the status of the
Wireless LAN.
Check whether one of the following conditions has
occurred:
-
ensure that the correct driver has been loaded;
-
ensure that the driver has been correctly
configured;
If problem still persists, contact the nearest
Datalogic distributor for technical assistance.
Ensure that the laser driver has been correctly
code
configured (refer to the DS for Formula DOS
development system manual for further details).
Ensure that the reading window of the barcode
reader is clean. If not, clean it with a slightly
dampened cloth. Do not use alcohol, corrosive
products or solvent, and avoid any abrasive
substances.
Check whether one of the following conditions has
occurred:
-
the RS232 parameter settings of the DTPS
but
it
program do not correspond to the settings of
with
the program running on the PC. By default the
client
DTPS transmission speed is 115.200 bps (for
further details refer to the DTPS, WinDTP or DL
Mobile Configurator™ manuals);
-
the terminal has been connected to the PC
through a wrong cable (refer to chapter 2 for
details).
Press "SHIFT" + "SCAN" to unlock the keyboard.
FORMULA COLOR™
Possible Solution
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