Network Services; Terminal Asset Management - Ingenico Elite 510 Supplementary Manual

Network Services

As broadband and DSL networks emerge,
processors and financial institutions will need the
ability to convert proprietary message protocols
such as X.25, NAC, sync, and async to open
system-based protocols such as IP and Ethernet.
This will be true not only of dial and lease-line
communications but also of wireless. Wireless
protocols such as CDPD and Mobitex are giving
way to CDMA and GPRS while GSM has become
the standard in Europe.
Processors and financial institutions will
need the ability to perform file transfers of
messaging and applications to retailers, using
open communication standards. Retailers, in turn,
will need the means to access secure and
formatted web portals for value-added customer
services.
Processors and financial institutions will also
need the ability to perform secure file transfers
such as key injection, unique merchant informa-
tion, firewalls, and asset management so
reprogramming is more difficult.
Gateway Services will also become important
as our telecommunications environment matures.
Front-end EMV management, thin client services,
and one-to-one marketing are possible through an
open bankcard processing environment.
8. INGENICO
Processors and financial institutions will need
the option of implementing network services as
we have discussed as a service or hosted within
their own data center.

Terminal Asset Management

Part of an open bankcard processing environment
is the ability for a processor or financial institution
to manage their installed base of EFT terminals
throughout the terminal's life. The asset manage-
ment application should provide the following in a
multiple vendor and terminal model mode:
• Configurations
• Installations
• Software downloads
• Remote key injections
• Inventory control
• Maintenance
• Remote diagnostics
There are significant benefits to automating
terminal asset management:
• Self installation removes the need to have a
sales person install a terminal or train the
retailer, presenting an immediate cost savings
from day one of the installation.
• Configuration downloads facilitate an easy
and low cost means of controlling and updating
a terminal's configuration and application
content.
• Software downloading provides an alternative
to the cost of swapping out terminals to
upgrade them with new or revised software
applications.