•
Detailed understanding of the software level in
each terminal ensures that the correct software
modules are downloaded during the upgrade
process, thus minimizing communications costs.
•
A stock control feature provides a highly
efficient means of managing terminal stock by
reducing the repair stock requirement and
increasing terminal availability.
•
Additionally, further cost reductions are
achieved by deploying refurbished and
swapped stock before accessing new stock.
•
The maintenance and diagnostics features of
an asset management system reduce the repair
diagnosis time and maximize the speed in
which terminals are re-deployed into the field.
Receipt, Signature and Image Management
Receipt, signature and image management systems
automate the collection of credit card receipts,
credit card signature images, check images and
other documents that may be of value to the retailer
or customer such as credit applications, service
agreements and warranty statements. There are
five components of receipt, signature and image
management. Those are:
•
Receipt, signature and image acquisition at
the store level
•
Receipt, signature and image transmittal to
the host platform
•
Receipt, signature and image storage at the
host level using open systems standards such
as ODBC and industry standard databases
4
For additional information about Issues and Elements of Credit Card Receipt and Signature Management, please visit
www.ingenico-us.com or www.ingenico-ca.com
•
Signature and receipt image retrieval via a
secure browser interface through the Internet
or Intranet
•
Automated Request for Copy by a financial
institution through Internet
Loyalty and Gift Cards
Smaller merchants want to provide value-added
services that drive incremental revenue and build
customer relationships just as nationally based
retailers. Merchants want the ability to work with
magnetic stripe cards, smart cards, or paper based
gift certificates. The system needs to be able to
issue cards or certificates, predetermine the value,
4
activate instantly, permit redemption and allow
balance inquiry.
9.