Troubleshooting - Ispring UVF11A Installation Instructions & User Manual

Ultraviolet water filter
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Problem
After turning on the water supply, the
ballast does not turn on automatically.
The ballast alarms, the lamp does not
light up.
The ballast alarms, the lamp lights up.
The timer number does not change.
Leaking from the reactor chamber.
Leaking from the quartz tube.
Leaking at the water inlet/outlet of the
reactor chamber.
Lamp does not turn on after replacing.
Lamp turns on, but indicator lights and
alarm are abnormal.
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Troubleshooting

1. Ensure that the water flow switch is correctly
connected. Verify that the direction of the water
flow on the water flow switch is correct.
2. Verify that the unit has been correctly
connected to the power supply.
3. Verify that the power supply voltage is within
the rated voltage range.
4. Verify that the water flow rate ≥ 0.08 GPM.
1. Verify that the lamp tube is firmly connected.
2. Check whether the lamp tube has the end of
its life. If yes, replace it with a new UV lamp.
3. If 1 and 2 do not work out, the ballast is likely
damaged. Replace it with a new ballast.
The ballast alarm system is damaged, replace the
ballast.
Please reset the timing mode. If there is a
decimal point behind, it means the timing is in
minutes, and it will count one after one minute.
The O-ring inside the quartz tube might be
damaged. Replace it with a new one.
Replace the quartz tube.
Wrap plumber's tape on the threads and
reconnect the tubing.
Check the lamp connection.
Indicator lights are broken. Replace the ballast.
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support@123filter.com
Solution
Page 13

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