Sharp AR-7024 Operation Manual
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Sharp AR-7024 Operation Manual

Digital multifunctional system
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MODEL: AR-7024
AR-7024D
DIGITAL MULTIFUNCTIONAL SYSTEM
OPERATION GUIDE

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Summary of Contents for Sharp AR-7024

  • Page 1 MODEL: AR-7024 AR-7024D DIGITAL MULTIFUNCTIONAL SYSTEM OPERATION GUIDE...

  • Page 3: Table Of Contents

    52 macOS ............27 IMAGE ROTATION IN DUPLEX COPYING .. 54 TWO-SIDED COPYING USING THE BYPASS TRAY(FOR AR-7024) ........55 BEFORE USING THE MACHINE DUAL PAGE COPYING........56 INTERRUPTING A COPY RUN (Interrupt PART NAMES AND FUNCTIONS ....31 Copying)............
  • Page 4 PRINTER FUNCTIONS USER SETTINGS BASIC PRINTING ..........66 ADJUSTING THE AUTOMATIC EXPOSURE LEVEL.............. 91 OPENING THE PRINTER DRIVER FROM THE "Start" BUTTON ..........68 TONER SAVE MODE AND HIGH IMAGE PRINTER DRIVER SETTING SCREEN... 69 QUALITY MODE..........92 SETTING ADVANCED PRINT FUNCTIONS..70 CUSTOMISING SETTINGS (System Settings) ..
  • Page 5 ROUTINE MAINTENANCE WEB FUNCTIONS IN THE MACHINE CHECKING THE TOTAL OUTPUT COUNT AND ABOUT THE WEB PAGES ......129 TONER LEVEL ..........122 HOW TO ACCESS THE WEB PAGE AND VIEW HELP ..........129 CHECKING THE TOTAL OUTPUT COUNT ..122 CHECKING THE TONER LEVEL ....123 CHECKING THE IP ADDRESS IN THE WEB PAGE .............

  • Page 6: Introduction

    To get full use of all machine features, be sure to familiarise yourself with this manual and the machine. For quick reference during machine use, SHARP recommends printing out this manual and keep it in a handy location.

  • Page 7: Differences Between Models

    DIFFERENCES BETWEEN MODELS This manual covers the following models. This manual also covers the model with additional suffix code (e.g. AR-xxxx A*; *= some alphabet) that is available in some areas. Model AR-7024 AR-7024D Appearance When RSPF is installed Copy speed...

  • Page 8: Setup

    Chapter 1 SETUP BEFORE SOFTWARE SETUP This chapter explains how to install and configure the software that is required for the printer and scanner functions of the machine. Note This manual refers to the CD-ROM that accompanied the machine simply as "CD-ROM". SOFTWARE The CD-ROM that accompanies the machine contains the following software: MFP driver...

  • Page 9: Hardware And Software Requirements

    Note On a USB connection, the scanner driver cannot be installed. HARDWARE AND SOFTWARE REQUIREMENTS Check the following hardware and software requirements before installing the software. AR-7024 /AR-7024D Computer type IBM PC/AT or compatible computer equipped with a USB 2.0 /1.1...

  • Page 10: Installing The Software

    INSTALLING THE SOFTWARE • When the network expansion kit and the printer expansion kit is installed : page 14 • The screen images in this manual are mainly for Windows 10. With other versions of Windows, some screen Note images may be different from those in this manual. •...
  • Page 11 (2) Connect the cable to the USB connector Follow the on-screen instructions. (B type) on the machine. When "The installation of the SHARP software is The USB interface on the machine complies complete." appears, click the "OK" button. with the USB 2.0 (Hi-Speed) standard.
  • Page 12 SETUP Follow the instructions in the Plug and Play window to install the driver. Follow the on-screen instructions. If a warning window regarding security is displayed, please click "Install this driver Caution software anyway" or "Install". This completes the installation of the software. System requirements for USB 2.0 (Hi-Speed mode) •...
  • Page 13 SETUP USING THE MACHINE AS A SHARED PRINTER If the machine will be used as a shared printer on a Windows network, follow these steps to install the printer driver in the client computer. To configure the appropriate settings in the print server, see the operation manual or help file of your operating Note system.

  • Page 14: When The Network Expansion Kit Is Installed

    SETUP WHEN THE NETWORK EXPANSION KIT IS INSTALLED This describes how to install the software for a machine which is equipped with a network expansion kit. • Installing the printer driver for a machine connected to the network: this page •...
  • Page 15 SETUP Click the "Printer Driver" button. Printers connected to the network are detected. Select the machine and click the "Next" button. XX-xxxx xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx • If the machine is not found, make sure that the machine is powered on and that the Note machine is connected to the network, and then click the "Re-search"...
  • Page 16 SETUP When the machine will be connected with a USB cable (When the network expansion kit or the printer expansion kit is installed) Perform steps 2 through 6 in "When Follow the on-screen instructions. the machine is connected to a network"...
  • Page 17 SETUP Connect the machine to your computer with a USB cable. (1) Make sure that the machine is powered (p.37) (2) Connect the cable to the USB connector (B type) on the machine. The USB interface on the machine complies with the USB 2.0 (Hi-Speed) standard.
  • Page 18 SETUP When installing the PS printer driver or PPD driver Installation is possible even after the USB cable has been connected. Make sure to install the driver again after you have performed the steps on page 16 to 17. Click the "Printer Driver" button. When the printer driver selection window appears, remove the "PCL6"...
  • Page 19 • In Windows Server 2016/Server 2019, click the "Start" To have the Printer Status Monitor start button ( ), then select "Help" in the "SHARP Printer automatically when your computer is started, Status Monitor" menu. select the "Add this program to your Startup folder"...
  • Page 20 Click the "start" button, select "All the machine is connected to a Programs", select "SHARP MFP network" (p.14). TWAIN AC" ("SHARP MFP TWAIN K" on a network connection), and then select "Select Device". Click the "Scanner Driver (TWAIN) " button.
  • Page 21 SETUP Select the IP address of the machine from the "Address" menu and click the "OK" button. • Be sure to ask your system administrator (network administrator) for the IP address of the machine. • The name (host name) or IP address of the machine can be directly entered in "Address".

  • Page 22: Installing The Ps Display Fonts

    SETUP INSTALLING THE PS DISPLAY FONTS Fonts that can be used by the PS printer driver are contained on the "PRINTER UTILITIES" CD-ROM that accompanies the PS3 expansion kit. Install these fonts as needed for the PS printer driver. To install on Mac OS, see ReadMe on the “PRINTER UTILITIES" CD-ROM that is included in the PS3 expansion Note kit.

  • Page 23: Configuring The Printer Driver

    CONFIGURING THE PRINTER DRIVER After installing the printer driver, you must configure the printer driver settings appropriately for the number of paper trays on the machine and the size of paper loaded in each. Click the "Start" button ( ), click Click the "Set Tray Status"...

  • Page 24: Setting Up Button Manager

    Manager to "ScanMenu SC2:" through "ScanMenu SC6:". Select "Scanmenu SC2:" from the "Select an event" pull-down menu. Select "Start this program", select "Sharp Button Manager AC" from the pull-down menu. Do the same for each scan menu through "Scanmenu SC6:". Click the "OK" button.

  • Page 25: Troubleshooting

    TROUBLESHOOTING If the software is not installed correctly, check the following items on your computer. Plug and Play window does not appear The driver cannot be correctly installed by Plug and Play If the Plug and Play window does not appear after you connect the machine to your computer with a USB If the driver cannot be correctly installed by Plug and cable and turn on the machine, follow the steps below...
  • Page 26 SETUP Removing the software If you need to remove the software, follow these steps. Click the "Start" button ( ), click "Windows System", and then click "Control Panel". • In Windows Server 2012, right-click in the startup window (or swipe upward from the bottom edge), then select "Taskbar"...

  • Page 27: Setup In A Mac Environment

    SETUP IN A MAC ENVIRONMENT This chapter explains how to install the PPD file to enable printing from a Mac and how to configure the printer driver settings. • The printer expansion kit and PS3 expansion kit are required to use the machine as a printer in a Mac environment. In addition, the machine must be connected to a network.
  • Page 28 SETUP The License Agreement window will When the installation completed appear. Make sure that you screen appears, click the "Close" understand the contents of the license button. agreement and then click the This completes the installation of the software. Next, configure the printer driver settings. "Continue"...
  • Page 29 SETUP Configure the printer driver. Click the "Option & Supplies" button and click the "Driver" (or "Options") If you wish to use the IPP function, see "Printing tab. using the IPP function" (p.30) to configure the printer driver settings. XX-xxxx XX-xxxx XX-xxxx (xxxxxxxx) Bonjour...
  • Page 30 SETUP Printing using the IPP function The machine can print using the IPP function. When the machine is in a remote location, this function can be used in place of the fax function to print a higher quality image than a fax. If you wish to use the IPP function, follow these steps to select the PPD file when configuring the printer driver (step 12 on page 29).

  • Page 31: Before Using The Machine

    Chapter 2 BEFORE USING THE MACHINE This chapter contains basic information that should be read before using the machine. PART NAMES AND FUNCTIONS When the network expansion kit is installed. Glass cleaner (when the RSPF is installed) Side cover Use to clean the original scanning glass. (p.124) Open to remove paper misfeeds and perform machine maintenance.
  • Page 32 BEFORE USING THE MACHINE Document feeder tray (when the RSPF is Fusing unit release levers installed) To remove a paper misfeed from the fusing unit, push Place the original(s) that you wish to scan face up down on these levers and remove the paper. (p.117) here.

  • Page 33: Operation Panel

    BEFORE USING THE MACHINE OPERATION PANEL SCAN MENU key ID CARD COPY key/indicators Press to scan using the keys on the machine. Press to use ID Card copy. (p.65) (p.79) Zoom key ( ORIGINAL TO COPY key ( Hold down when the machine is not in use to display the Press to select duplex copy.
  • Page 34 BEFORE USING THE MACHINE AUTO/TEXT/PHOTO key ( Light and Dark keys ( ) / indicators AUTO indicators The selected exposure level indicator lights up. Use to select the exposure mode: (p.47) "AUTO", "TEXT", or "PHOTO". (p.47) Audit clear key ( ACC.#-C ONLINE key ( ) / indicator...

  • Page 35: Display

    BEFORE USING THE MACHINE DISPLAY ] Maintenance indicator (p.113) Original size auto detection indicator ] Toner cartridge replacement required Lights up when the original size is detected indicator (p.113) automatically. ] Developer replacement required ] Misfeed indicator (p.113) indicator (p.113) Paper tray indicator The number of copies display Blinks when the tray has run out of paper.

  • Page 36: Notification Indicator

    BEFORE USING THE MACHINE NOTIFICATION INDICATOR The data notification indicator ( ) and the error indicator ( ) lights solidly or blinks to indicate the status of the machine. Data notification indicator ( ) (green) Tray Error indicator ( ) (red) Pattern1 Pattern2 Errors that do not stop...

  • Page 37: Power On And Off

    POWER ON AND OFF The power switch is located on the left side of the machine. POWER ON POWER OFF Make sure that the machine is not in Turn the power switch to the "ON" operation and then turn the power switch position.

  • Page 38: Loading Paper

    There are many varieties of special paper available on the market, and some cannot be used with this machine. Before using special paper, contact your authorised service representative. Before using other than SHARP recommended paper, make a test copy to see if the paper is suitable.

  • Page 39: Loading Paper

    BEFORE USING THE MACHINE LOADING PAPER Make sure that the machine is not copying or printing, and then follow these steps to load paper. Loading the paper tray Gently pull out the paper tray until it • Do not load paper higher than the line on Note stops.
  • Page 40 • When loading envelopes, make sure that they are straight and flat and do not have loosely glued construction flaps (not the closure flap). • Special papers except SHARP recommended transparency film, labels, and envelopes must be fed one sheet at a time through the bypass tray.

  • Page 41: Changing A Tray's Paper Size Setting

    BEFORE USING THE MACHINE Envelopes Do not use the following envelopes, as misfeeds will occur. • Envelopes with metal tabs, clasps, strings, holes, or windows. • Envelopes with rough fibres, carbon paper, or glossy surfaces. • Envelopes with two or more flaps. •...

  • Page 42: Changing The Paper Type In A Tray

    BEFORE USING THE MACHINE Metric (AB series) and inch series reference Press the [START] key ( ) and then Metric series Inch series (inch) the [PAPER] key. (AB series) (mm) To change the paper size 5-1/2" x 8-1/2" (Invoice) 140 x 216 setting of another tray, 8-1/2"...

  • Page 43: Operation In Copy, Printer, And Scanner Modes

    BEFORE USING THE MACHINE Perform steps 1 to 5 of "CHANGING A After pressing the [START] key ( TRAY'S PAPER SIZE SETTING" (p.41), press the [PAPER] key to exit the and select the tray whose paper type settings. you want to change. To change the paper size setting of another tray, repeat steps 2 to 5 after...

  • Page 44: Copy Functions

    Chapter 3 COPY FUNCTIONS This chapter explains how to use the copy functions. NORMAL COPYING This section explains how to make a regular copy. If "Auditing mode" has been enabled (p.99), enter your 3-digit account number. Copying from the document glass Open the document cover/RSPF, and Specify the size of the original with place the original.
  • Page 45 COPY FUNCTIONS Copying from the RSPF Make sure that an original has not Press the [START] key ( ) to begin been left on the document glass. copying. Close the RSPF. The copy is delivered to the paper output tray. The default output mode Adjust the original guides to the size for copying from the...
  • Page 46 COPY FUNCTIONS Auto paper select mode (when there are two or more paper trays) When the AUTO PAPER SELECT indicator lights up, "Auto paper select mode" is enabled. This function automatically selects the paper that is the same size as the original A5, B5, B5R, A4, A4R, B4, A3 (5-1/2" x 8-1/2", 8-1/2"...

  • Page 47: Making A Copy Darker Or Lighter

    COPY FUNCTIONS MAKING A COPY DARKER OR LIGHTER Automatic exposure adjustment is initially enabled. This function automatically adjusts the copy image according to the original being copied. If you wish to select the exposure level yourself, follow the steps below. (Select from two original types and five exposure levels for each original type.) The exposure level used in automatic exposure adjustment can also be changed.

  • Page 48: Setting The Number Of Copies

    COPY FUNCTIONS SETTING THE NUMBER OF COPIES Press the numeric keys to set the number of copies. Important note when making a large number of copies When the maximum number of pages (about 250 pages) that can be held in the paper output tray are output, copying will temporarily stop.

  • Page 49: Manual Ratio Selection

    COPY FUNCTIONS Press the [ZOOM] key ( Set the number of copies and other copy settings, and then press the [START] key ( The AUTO IMAGE indicator ( ) lights up The copy will be delivered to the paper output and the appropriate ratio tray.

  • Page 50: Selecting The Vertical And Horizontal Copy Ratios Separately (Xy Zoom Copying)

    COPY FUNCTIONS SELECTING THE VERTICAL AND HORIZONTAL COPY RATIOS SEPARATELY (XY ZOOM Copying) The XY ZOOM feature allows the horizontal and vertical copy ratios to be changed independently. Example: Reduction only in the horizontal direction. Original Copy • This feature cannot be used with ID card copy (p.65) and the 2 IN 1 or 4 IN 1 feature (p.61).
  • Page 51 COPY FUNCTIONS Use the [Copy ratio] keys ( ) to change the copy ratio in the horizontal direction. Press the [Copy ratio] keys ( ) to adjust the ratio in increments of 1%. The ratio appears in the display. Press the [START] key ( The selected ratio for the horizontal direction will be entered and the number of copies can be set in the display.

  • Page 52: Automatic Two-Sided Copying (Model That Has The Duplex Copy Print Function As Standard Feature Only.)

    Note • To use paper in the bypass tray, make a two-sided copy as explained in "TWO-SIDED COPYING USING THE BYPASS TRAY(FOR AR-7024)" (p.55). • When performing automatic two-sided copying of a one-sided original, or one-sided copying of a two-sided original, the image on the back can be rotated 180 degrees to reverse the top and bottom (Image rotation in duplex copying).
  • Page 53 COPY FUNCTIONS Using the document glass Using the RSPF Place the original that you wish to Place originals in the RSPF. (p.45) copy onto the front side of the paper on the document glass and close the If you place an odd number of originals for one-sided to two-sided copying, the last page will document cover.

  • Page 54: Image Rotation In Duplex Copying

    COPY FUNCTIONS IMAGE ROTATION IN DUPLEX COPYING This function is used to invert the top and bottom of the image on the front side of the paper during two-sided copying. Hold down the [ORIGINAL TO COPY] key ( ) until the ( ) indicator blinks.

  • Page 55: Two-Sided Copying Using The Bypass Tray(For Ar-7024)

    TWO-SIDED COPYING USING THE BYPASS TRAY (FOR AR-7024) To perform manual two-sided copying, follow these steps. Example: Copying originals A and B onto each side of one sheet of paper Copy Original A Original B Copy original A. Turn the copy of original A over, and...

  • Page 56: Dual Page Copying

    DUAL PAGE COPYING A dual page original can be automatically separated into two pages during copying. This feature is convenient for making copies of books and other dual page originals on individual sheets of paper. Original Copy • A4 (8-1/2" x 11") paper is used for dual page copying. Note •...

  • Page 57: Interrupting A Copy Run (Interrupt Copying)

    INTERRUPTING A COPY RUN (Interrupt Copying) A copy run can be temporarily interrupted to allow another copy job to be performed. When the other job is finished, the copy run will resume using the original copy settings. Sort/group/rotate sort copying, 2 IN 1 / 4 IN 1 copying, two-sided copying, or ID card copying cannot be performed Note as an interrupt copy job.

  • Page 58: Convenient Copy Functions

    CONVENIENT COPY FUNCTIONS This section explains major convenient copy functions. ROTATING THE IMAGE 90 DEGREES (Rotation Copy) When "Auto paper select mode" or "automatic ratio selection" are in operation and the original is placed in a different orientation (vertical or horizontal) than the paper, the original image will be automatically rotated 90 degrees to enable correct copying onto the paper.

  • Page 59: Sort Copy/Group Copy/Rotate Sort

    COPY FUNCTIONS SORT COPY/GROUP COPY/ROTATE SORT When copying a multi-page original, you can select the output method. • The machine can scan standard originals (A4 (8-1/2" x 11")) with approximately 160 pages, however, the Note number will vary for photos and other types of originals. Less pages can be scanned for interrupt copying. •...
  • Page 60 COPY FUNCTIONS Using the document glass Using the RSPF Place the first original. (p.44) Place the originals. (p.45) Sort mode is normally the default output mode, Select the original size. (p.44) and thus the RSPF and SORT indicators light up. •...

  • Page 61: Copying Multiple Originals Onto Asingle Sheet Of Paper

    COPY FUNCTIONS COPYING MULTIPLE ORIGINALS ONTO A SINGLE SHEET OF PAPER (2 IN 1 / 4 IN 1 Copy) Multiple originals can be copied onto a single sheet of paper in a selected layout pattern. This function is convenient for compiling multi-page reference materials into a compact format, or for providing an overview of all pages of a document on a single page.
  • Page 62 COPY FUNCTIONS Using the RSPF Place the originals. (p.45) • To cancel 2 IN 1 / 4 IN 1 copying, press the Note [CLEAR] key • To cancel 2 IN 1 / 4 IN 1 copy mode, press Press the [2 IN 1 / 4 IN 1] key ( ) to the [2 IN 1 / 4 IN 1] key ( ) repeatedly...

  • Page 63: Creating Margins When Copying (Margin Shift)

    • If the ORIGINAL SIZE indicator blinks when margin shift is selected, rotate the original so that it is in the same orientation as the blinking ORIGINAL SIZE indicator. • Top Edge can not be used in AR-7024. Place the original(s).

  • Page 64: Erasing Shadows Around The Edges

    COPY FUNCTIONS ERASING SHADOWS AROUND THE EDGES OF A COPY (Erase Copy) This feature is used to erase shadows that appear around the edges of copies of books and other thick originals. (EDGE ERASE) The feature can also erase the shadow that appears down the centre of books and other originals that open up. (CENTRE ERASE) The factory default setting for the width of the erasure is approximately 10 mm (1/2").

  • Page 65: Id Card Copy

    COPY FUNCTIONS ID CARD COPY You can copy the front and back sides of ID card onto a page through this function. The specified patterns of ID card copy are shown as follows. Pattern 1 Pattern 2 Front Centre Line Back •...

  • Page 66: Printer Functions

    Chapter 4 PRINTER FUNCTIONS This chapter explains how to use the printer functions. The procedure for loading paper is the same as for loading copy paper. See "LOADING PAPER" (p.38). • Print jobs received while the machine is copying or scanning will be stored in memory. When the copy job is Note finished, the print jobs will begin printing.
  • Page 67 PRINTER FUNCTIONS If the tray runs out of paper during printing Add paper to the tray or press the [TRAY] key to select a different tray, and then press the [ONLINE] key ( ) to resume printing. Note that if the "Auto tray switching" setting in the system settings is enabled on a model that has two or more paper trays and there is the same size of paper in another tray, the machine will automatically switch to the other tray and continue printing.

  • Page 68: Opening The Printer Driver From The "Start" Button

    PRINTER FUNCTIONS OPENING THE PRINTER DRIVER FROM THE "Start" BUTTON You can open the printer driver and change the printer driver settings from the Windows "Start" button. Settings adjusted in this way will be the initial settings when you print from an application. (If you change the settings from the printer driver setup screen at the time of printing, the settings will revert to the initial settings when you quit the application.) Click the "Start"...

  • Page 69: Printer Driver Setting Screen

    PRINTER DRIVER SETTING SCREEN Some restrictions exist on the combinations of settings that can be selected in the printer driver setup screen. When a restriction is in effect, an information icon ( ) will appear next to the setting. Click the icon to view an explanation of the restriction.

  • Page 70: Setting Advanced Print Functions

    SETTING ADVANCED PRINT FUNCTIONS This section explains major advanced print functions. The explanations assume that the paper size and other basic settings have already been selected. For the basic procedure for printing and the steps for opening the printer driver, see "BASIC PRINTING"...

  • Page 71: Fitting The Printed Image To The Paper (Fit To Paper Size)

    PRINTER FUNCTIONS FITTING THE PRINTED IMAGE TO THE PAPER (Fit To Paper Size) The printer driver can adjust the size of the printed image to match the size of the paper loaded in the machine. Follow the steps shown below to use this function. The explanation below assumes that you intend to print an A3 or Ledger size document on A4 or Letter size paper.

  • Page 72: Enlarging/Reducing The Print Image (Zoom)

    PRINTER FUNCTIONS ENLARGING/REDUCING THE PRINT IMAGE (Zoom) This function is used to enlarge or reduce the image to a selected percentage. This allows you to enlarge a small image or add margins to the paper by slightly reducing an image. Note The "Zoom"...

  • Page 73: Adjusting The Brightness And Contrast Of The Image (Image Adjustment)

    PRINTER FUNCTIONS ADJUSTING THE BRIGHTNESS AND CONTRAST OF THE IMAGE (Image Adjustment) The brightness and contrast can be adjusted in the print settings when printing a photo or other image. These settings can be used for simple corrections when you do not have image editing software installed on your computer.

  • Page 74: Two-Sided Printing (Model That Has Duplex Copy / Print Function As Standard Feature Only)

    PRINTER FUNCTIONS TWO-SIDED PRINTING (Model that has duplex copy / print function as standard feature only) The machine can print on both sides of the paper. This function is useful for many purposes, and is particularly convenient when you want to create a simple pamphlet. Two-sided printing also helps conserve paper. •...

  • Page 75: Saving Frequently Used Print Settings

    SAVING FREQUENTLY USED PRINT SETTINGS Settings configured on each of the tabs at the time of printing can be saved as user settings. Saving frequently used settings under an assigned name makes it easy to select those settings the next time you need to use them. SAVING SETTINGS AT THE TIME OF PRINTING (User Settings) Settings can be saved from any tab of the printer driver properties window.

  • Page 76: Outline Of The Print Status Window

    OUTLINE OF THE PRINT STATUS WINDOW When printing begins, the Print Status Window automatically opens. The Print Status Window is a utility that monitors the machine and shows the name of the document being printed and any error messages that occur. Status window Provides information on the current status of the Click a tab to bring it to the front.

  • Page 77: Basic Printing (Mac)

    BASIC PRINTING (MAC) The printer expansion kit, the network expansion kit and the PS3 expansion kit must be installed and the machine must be connected to a network. Before printing, make sure that the correct size of paper for your document has been loaded in the machine. Start the application and open the Select print settings.

  • Page 78: Scanner Functions

    Chapter 5 SCANNER FUNCTIONS This chapter explains how to use the scanner functions. • Scanning is not possible when the front or side cover is opened for machine maintenance, or when a misfeed Note occurs or the machine runs out of paper or toner, or when the drum cartridge reaches its replacement time. •...

  • Page 79: Scanning Using The Keys On The Machine

    SCANNING USING THE KEYS ON THE MACHINE USING BUTTON MANAGER When scanning is performed by this method, the application that has been set in BUTTON MANAGER will automatically start and the scanned image will be pasted into the application. For the steps to allocate applications using the BUTTON MANAGER or other settings, see "BUTTON MANAGER SETTINGS"...

  • Page 80: Outline Of Button Manager

    SCANNER FUNCTIONS OUTLINE OF BUTTON MANAGER BUTTON MANAGER is a software utility that allows you to use the scanner function at the machine. BUTTON MANAGER allows you to configure six sets of scanning settings as a scan menu on the machine. To view Help for a setting, click the button in the upper right-hand corner of the window and then click the setting.

  • Page 81: Button Manager Settings

    This completes the settings. If the BUTTON MANAGER icon does not Note appear on the task bar, click the "Start" button, select "All Programs", select "Sharp Button Manager AC", and then click "BUTTON MANAGER" to start BUTTON MANAGER. Click the tab of the scan menu that you want to set up.

  • Page 82: Sending Over A Network, To A Usb Memory Device, Or To A Mobile Device

    SCANNER FUNCTIONS SENDING OVER A NETWORK, TO A USB MEMORY DEVICE, OR TO A MOBILE DEVICE If the network expansion kit is installed on the machine or the machine is equipped standard with the network function, you can send scanned data over the network (Scan to E-mail, Scan to FTP, Scan to Desktop), save scanned data in a USB memory device (Scan to USB memory) or save scanned data in a mobile device using Sharpdesk Mobile (Scan to Sharpdesk Mobile).
  • Page 83 SCANNER FUNCTIONS Using Scan to Sharpdesk Mobile or Scan to Desktop In order to use Scan to Sharpdesk Mobile, the machine must be connected to a network that has a wireless LAN access point, and you must install the “Sharpdesk Mobile” application on your mobile device and register the machine.
  • Page 84 SCANNER FUNCTIONS Scan mode settings This section explains how to store scan settings in a SCAN MENU key. The resolution, colour mode, and image format can be set in the machine's Web page. Access the machine's Web page with administrator rights, and configure the settings. Click one of [SC1] to [Sharpdesk6], Enter the IP address of the machine in and set the resolution, colour mode,...
  • Page 85 SCANNER FUNCTIONS Destination settings Configure settings for the destination. The settings configured depend on the "Destination Type" setting. When "E-mail" is selected Selections Item (factory default setting Description appears in bold) E-mail Address Enter a maximum of 64 characters for the destination e-mail (Required) address.

  • Page 86: Scanning From Your Computer

    WIA and "Scanner and Camera Wizard" cannot be used on models with the network expansion kit installed. SCANNING FROM A TWAIN-COMPLIANT APPLICATION The SHARP scanner driver is compatible with the TWAIN standard, allowing it to be used with a variety of TWAIN-compliant applications. Depending on your system, "SHARP MFP...
  • Page 87 SCANNER FUNCTIONS Click the "Preview" button. The preview image will appear. • If the angle of the image is not correct, reset Note the original, and click the "Preview" button again. • If the preview image is not oriented correctly, click the "Rotate" button in the preview screen.
  • Page 88 SCANNER FUNCTIONS Scanner driver settings The scanner driver setup screen consists of the "Set-up screen", which lets you select scan settings, and the "Preview screen", which shows the scanned image. For details on the scan settings, click the "Help" button in the preview screen to display Help.
  • Page 89 SCANNER FUNCTIONS Preview screen XX-xxxx Preview screen "Auto Scan Area Judgement" button Click the "Preview" button in the Set-up screen to Click when the preview screen is displayed to display the scanned image. You can specify the automatically set the scanning area to the entire scanning area by dragging the mouse inside the preview image.

  • Page 90: Scanning From A Wia-Compliant Application (Windows 8.1/10)

    SCANNER FUNCTIONS SCANNING FROM A WIA-COMPLIANT APPLICATION (Windows 8.1/10) If you are using Windows 8.1/10, you can use the WIA driver to scan from Paint and other WIA-compliant applications. The procedure for scanning using Paint is explained in the following. Note WIA cannot be used on models with the network expansion kit installed.

  • Page 91: User Settings

    Chapter 6 USER SETTINGS This chapter explains how to set the automatic exposure level, toner save mode/high image quality mode, network settings through your web browser, and the system settings, which are custom settings that control fine points of the machine's operation.

  • Page 92: Toner Save Mode And High Image Quality Mode

    TONER SAVE MODE AND HIGH IMAGE QUALITY MODE Toner save mode can be enabled to reduce toner consumption by about 10%. (The amount of the saved toner varies depending on the type of original.) The high image quality mode improves copy image quality in the automatic and manual exposure modes by increasing copy density with a slight increase of toner consumption.

  • Page 93: Customising Settings (System Settings)

    CUSTOMISING SETTINGS (System Settings) The system settings allow you to customise the machine to match your needs. SYSTEM SETTINGS Setting codes Program Program name (factory default setting Explanation number appears in bold) 1: OFF • "Auto clear time" automatically returns the copy 2: 10 sec.
  • Page 94 USER SETTINGS Setting codes Program Program name (factory default setting Explanation number appears in bold) • If the paper runs out during printing and there is paper of the same size and orientation in another tray, Auto tray 0: OFF this function automatically switches to that tray switching 1: ON...
  • Page 95 USER SETTINGS Setting codes Program Program name (factory default setting Explanation number appears in bold) • When this function is enabled, printing in printer Use close 0: OFF mode will automatically continue using a different size paper size 1: ON of paper if the specified size of paper runs out in all trays.

  • Page 96: Selecting A Setting For A System Setting

    USER SETTINGS SELECTING A SETTING FOR A SYSTEM SETTING Hold down the [Light] key ( ) until Enter the desired setting code by the alarm indicators ( , pressing a numeric key. blink. • For the setting codes, "SYSTEM The number of copies SETTINGS".

  • Page 97: Setting The Ip Address Of The Machine By System Settings

    SETTING THE IP ADDRESS OF THE MACHINE BY SYSTEM SETTINGS To set the IP address of the machine, perform the program number (37) in the system settings (p.93). ENABLING/DISABLING DHCP Use this setting to have the IP address obtained automatically using DHCP (Dynamic Host Configuration Protocol). When this setting is enabled, it is not necessary to manually enter an IP address.

  • Page 98: Setting The Ip Address

    USER SETTINGS SETTING THE IP ADDRESS This section explains how to set the IP address on the machine. Refer to the system settings Press the [START] key ( procedure on page 95 to enter setting code "37", and press the [START] key The leftmost 3 digits of the subnet mask are finalized.

  • Page 99: Settings For Auditing Mode

    SETTINGS FOR AUDITING MODE AUDITING MODE When "Auditing mode" is enabled, a count is kept of the number of copies made by each account (up to 20 accounts can be established), and the counts can be displayed and totalled as necessary. In "Auditing mode", the number of copies display shows "- - -", and this indicates that a 3-digit account number must be entered in order to use the machine for copying.

  • Page 100: Selecting Auditing Mode Settings

    USER SETTINGS SELECTING AUDITING MODE SETTINGS Hold down the [Light] key ( ) until Press the [Light] key ( ) to complete the alarm indicators ( , the settings. blink. The alarm indicators ( , ) go off and the display returns to the number of copies The number of copies display.
  • Page 101 USER SETTINGS Auditing mode Account number deletion (program No.10) (program No.13) Press the [1] key to enable "Auditing Use this procedure to delete account numbers. mode" or the [0] key to disable it, and then A single account number can be deleted, or all account press the [START] key ( numbers at once.
  • Page 102 USER SETTINGS Resetting account Copying when "Auditing mode" is enabled (program No.15) The copy count of a single account or all accounts can When "Auditing mode" is enabled, "- - -" appears in the be reset to 0. If no account numbers have been number of copies display.

  • Page 103: Troubleshooting

    Chapter 7 TROUBLESHOOTING If you experience difficulty using the machine, check the following troubleshooting guide before calling for service. Many problems can be easily resolved by the user. If you are unable to solve the problem using the troubleshooting guide, turn off the power switch and unplug the machine, and contact your authorised service representative. TROUBLESHOOTING MACHINE/COPYING PROBLEMS The machine does not operate.

  • Page 104: Troubleshooting

    TROUBLESHOOTING MACHINE/COPYING PROBLEMS The following problems are related to the general operation of the machine and copying. Problem Cause and solution Page The machine is not plugged into a power outlet. –  Plug the machine into a grounded outlet. Power switch OFF.

  • Page 105: Paper Misfeed

    TROUBLESHOOTING Problem Cause and solution Page Misfeed occurs.  To remove the misfeed, see "MISFEED REMOVAL". The paper is outside of the specified size and weight range.  Use copy paper within the specified range. Paper curled or damp.  Do not use curled or crimped paper. Replace with dry copy paper. –...

  • Page 106: A Copy Job Stops Before It Is Finished

    TROUBLESHOOTING Problem Cause and solution Page The paper output tray is full.  Long copy runs are automatically paused every 250 copies. Remove the copies in the paper output tray and press the [START] key ( ) to resume copying. "FUL"...

  • Page 107: Printing And Scanning Problems

    TROUBLESHOOTING PRINTING AND SCANNING PROBLEMS In addition to this section, troubleshooting information can also be found in the README files for each of the software programs. To view a README file, see "INSTALLING THE SOFTWARE" (p.10). Problem Cause and solution Page The machine is set to off-line mode.

  • Page 108: A Notice Page (Np-001) Has Been Printed, But The Print Data Has Not Been Printed Completely

    TROUBLESHOOTING Problem Cause and solution Page A print job containing more data than can be held in the print memory is sent to the machine. A Notice Page (NP-001) has been  Disable the ROPM function on the "Configuration" tab of the printed, but the print data has not printer driver setup screen.

  • Page 109: Poor Scanning Quality

    TROUBLESHOOTING Problem Cause and solution Page The document glass or the underside of the document cover/RSPF is dirty.  Clean regularly. Original smudged or blotchy. –  Use a clean original. You have not specified a suitable resolution.  Make sure that the resolution setting in the scanner driver is –...

  • Page 110: Unable To Scan The Image

    TROUBLESHOOTING Problem Cause and solution Page If scanning is not possible, shut down your computer, turn off the machine’s power switch, and unplug the machine’s power cord. Next, start your computer, restore – power to the machine, and try scanning again. If scanning is still not possible, check the following items.

  • Page 111: Networking Problems

    TROUBLESHOOTING NETWORKING PROBLEMS Points to check for connections Are you using a port that was created with Standard TCP/IP Port? If you are using a port created using Standard TCP/IP Port in Windows environment, printing may not take place correctly if "SNMP Status Enabled" is selected in the port settings of the printer driver. Open the printer driver properties and click the "Configure Port"...

  • Page 112: The Start Indicator Is Not Lit In The Usb Memory Scan Mode

    TROUBLESHOOTING Problem Cause and solution Page The START indicator is The USB memory is not recognized or not inserted, or any device not lit in the USB – other than USB memory is inserted in the USB port.  Check the USB port of the Network expansion kit. Memory Scan mode.

  • Page 113: Indicators And Display Messages

    Developer replacement Misfeed indicator required indicator The number of copies display Indication Cause and solution Page Service by an authorised SHARP service technician is Maintenance indicator Steadily lit – required. Developer Developer is required. Contact your authorised service replacement required Steadily lit –...

  • Page 114: Misfeed Removal

    MISFEED REMOVAL When a misfeed occurs, the misfeed indicator ( ) and a misfeed location indicator ( ) will blink and the machine will automatically stop. Check the blinking misfeed location indicator to identify the location of the misfeed and remove it. The paper may tear when you remove a misfeed.

  • Page 115: Misfeed In The Bypass Tray

    TROUBLESHOOTING Open and close the RSPF to make the Section C Remove the misfed original from the exit area. misfeed location indicator stop blinking. You can also make the misfeed indicator stop blinking by opening and closing the feeding roller cover.

  • Page 116: Misfeed In The Machine

    TROUBLESHOOTING MISFEED IN THE MACHINE Open the bypass tray and the side Check the misfeed location. Remove cover. the misfed paper following the instructions for each location in the illustration below. If paper is misfed here, go to "B. Misfeed in the fusing area".
  • Page 117 TROUBLESHOOTING B. Misfeed in the fusing area Push gently on both ends of the front Lower the fusing unit release levers, cover and open it. to return them to their operating positions. Turn the roller rotating knob in the direction of the arrow. Close the front cover and side cover.
  • Page 118 TROUBLESHOOTING C. Misfeed in the transport area Open the fusing paper guide by pressing down the green-labeled projection on the guide and remove the misfed paper. Be careful not to tear the misfed paper during removal. The fusing unit is hot. Do not touch Warning the fusing unit when removing misfed paper.

  • Page 119: Misfeed In The Upper Paper Tray

    TROUBLESHOOTING MISFEED IN THE UPPER PAPER TRAY Note Make sure that there is no misfeed paper in the tray before pulling it out. (p.116) Lift and pull out the upper paper tray and remove the misfeed paper. Be careful not to tear the misfeed paper during removal.

  • Page 120: Misfeed In The Lower Paper Tray

    TROUBLESHOOTING MISFEED IN THE LOWER PAPER TRAY • When 500-sheet paper feed unit is installed. Note • Make sure that there is no misfeed paper in the tray before pulling it out. (p.116) Open the lower side cover. Close the lower paper tray. Grasp the handle to open the lower side cover.

  • Page 121: Replacing The Toner Cartridge

    REPLACING THE TONER CARTRIDGE When the toner cartridge replacement required indicator ( ) lights up, the toner cartridge will need replacement soon. Obtain a new cartridge. When the toner cartridge replacement required indicator ( ) blinks, the toner cartridge must be replaced before copying can be resumed. Replace the toner cartridge by following the procedure below.

  • Page 122: Routine Maintenance

    Chapter 8 ROUTINE MAINTENANCE This chapter explains how to keep the machine operating smoothly, including viewing copy count/scan count/the toner level indicator, cleaning the machine and resetting the network settings of the machine. CHECKING THE TOTAL OUTPUT COUNT AND TONER LEVEL CHECKING THE TOTAL OUTPUT COUNT When "Auditing mode"...

  • Page 123: Checking The Toner Level

    ROUTINE MAINTENANCE CHECKING THE TONER LEVEL The toner level is indicated by a 6-level display. Use it as a guideline for replacing the toner cartridge. Hold down the [Light] key ( ) until Hold down the [ZOOM] key ( ) for the alarm indicators ( , more than 5 seconds.

  • Page 124: Routine Maintenance

    ROUTINE MAINTENANCE CLEANING THE DOCUMENT GLASS AND RSPF/DOCUMENT COVER If the document glass, underside of the document cover/RSPF, or the scanner for originals coming from the RSPF (the long narrow glass surface on the left side of the document glass) become dirty, the dirt may appear on copies. Always keep these parts clean.

  • Page 125: Cleaning The Bypass Tray Paper Feed Roller

    ROUTINE MAINTENANCE CLEANING THE BYPASS TRAY PAPER FEED ROLLER If misfeeds such as those of postcards, envelopes, or heavy paper fed from the bypass tray occur frequently, wipe the surface of the bypass tray feeding roller with a soft clean cloth moistened with alcohol or water. Paper feed roller CLEANING THE ORIGINAL FEED ROLLER If lines or other dirt appear on the scanned original when the automatic document feeder is used, wipe the surface of...

  • Page 126: Appendix

    PERIPHERAL DEVICES As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification Note changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units.

  • Page 127: 500-Sheet Paper Feed Unit

    APPENDIX 500-SHEET PAPER FEED UNIT These paper feed units provide the convenience of increased paper capacity for the copier and a greater choice of paper sizes readily available for copying. Part names 500 paper feed unit (MX-CS12 N / MX-CS13 N) Side cover Tray Setting the plate...

  • Page 128: Storage Of Supplies

    STORAGE OF SUPPLIES Standard supplies for this product that are to be replaced by the user are paper and toner cartridge. For best copying results, be sure to use only SHARP products. Only genuine SHARP consumables carry the Genuine Supplies label.

  • Page 129: Web Functions In The Machine

    Chapter 10 WEB FUNCTIONS IN THE MACHINE ABOUT THE WEB PAGES This model that has the network function as standard feature or the Network expansion kit includes a built-in Web server. The Web server is accessed using a Web browser on your computer. The Web pages include both pages for users and pages for the administrator.

  • Page 130: Checking The Ip Address In The Web Page

    CHECKING THE IP ADDRESS IN THE WEB PAGE The settings of the IP address, Subnet Mask, and Default Gateway can be checked in the Web page. • To acquire the IP address automatically, set "DHCP" to "Enable". Note • When "DHCP" settings are changed, the change will take effect after the machine is restarted. Click [Network Status] in the menu Check "IP Address", "Subnet Mask", frame of the Web page.

  • Page 131: About The Web Pages (For Users)

    ABOUT THE WEB PAGES (FOR USERS) When you access the user Web pages in the machine, the following page will appear in your browser. A menu frame appears on the left side of the page. When you click an item in the menu, a screen appears in the right frame that allows you to configure settings for that item.

  • Page 132: Configuring The Printer Condition Settings

    CONFIGURING THE PRINTER CONDITION SETTINGS The printer condition settings allow basic printer settings to be configured. The following items can be set: "Default Settings" (p.133): Basic settings that are mainly used when the printer driver is not used. "PCL Settings" (p.134): PCL symbol set, font, line feed code, and other settings.

  • Page 133: Printer Condition Setting Menu

    WEB FUNCTIONS IN THE MACHINE PRINTER CONDITION SETTING MENU Click on a setting to view an explanation of the setting. Condition Settings Condition Settings Default Settings Factory default settings PCL Settings Factory default settings Copies Symbol Set PC-8 Orientation Portrait Font 0: Courier (internal font) Default Paper Size...
  • Page 134 WEB FUNCTIONS IN THE MACHINE PCL Settings Item Selections Description Symbol Set Select one of 35 This specifies which country's characters (PCL symbol set) are sets. assigned to certain of the symbols in the character code list. The factory default setting is [PC-8]. Font Select one internal This specifies which PCL font to use for printing.

  • Page 135: About The Web Pages (For The Administrator)

    ABOUT THE WEB PAGES (FOR THE ADMINISTRATOR) In addition to the menus that appear for users, other menus that can only be used by the administrator appear in the administrator Web pages. A menu frame appears on the left side of the page. When you click an item in the menu, a screen appears in the right frame that allows you to configure settings for that item.

  • Page 136: Protecting Information Programmed In The Web Page ([Passwords])

    When establishing a password for the first time, • Be sure to enter the same password in enter "Sharp" in "Admin Password". "Confirm Password" as you did in "New Password". Be sure to enter "S" in upper case and Note "harp"...

  • Page 137: Administrator Settings

    ADMINISTRATOR SETTINGS The administrator settings are used to prohibit changes to the [Condition Settings] and to configure interface settings. "Default settings" (p.137) Select the setting for which you wish to prohibit changes. "Interface settings" (p.137) Enable monitoring of data sent to the network port and set restrictions. CONFIGURING A SETTING IN THE ADMINISTRATOR SETTINGS Click [Administrator Settings] in the...

  • Page 138: Network Scanning

    NETWORK SCANNING Set the usage method for sending data scanned using the network scanner function. Click [Network Scanning] in the menu Configure settings for network frame. scanning. The "Network Scanning" screen will appear. For detailed information, click the [Help] button in the upper right-hand corner of the window.

  • Page 139: Ssl Settings

    SSL SETTINGS SSL is a protocol that enables the encryption of information transmitted over a network. Encrypting data makes it possible to transmit and receive sensitive information safely. Click [SSL Settings] in the menu Configure settings for SSL Settings. frame. For detailed information, click the [Help] button in The "SSL Settings"...

  • Page 140: Status Message Setup

    WEB FUNCTIONS IN THE MACHINE STATUS MESSAGE SETUP Use the status message function to send the current counter information, including the copy count, print count, and total output count, based on the specified schedule. The destinations can be set for administrators and dealers respectively.
  • Page 141 OPERATION GUIDE AR-7024D-EX1...

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