Polycom VVX 411 Quick Reference Manual page 2

Making a Call – Choose One:
• Dial number and
• Lift hand piece
• Press
• Press
Receiving a Call – Choose One:
• Lift hand piece
• Press
Press
•
Press Reject soft key to ignore call
•
• Press Silence soft key ignore call
Using the Directory
• Press
• Choose Directories
• Choose Corporate Directory
• Use dial pad to enter first three
letters of surname and press Submit
soft key
• Choose contact
• Lift hand piece to dial
Three-Party Calling
• Press More soft key
• Press Confrnc soft key
• Dial third party
• Press More soft key
• Press Confrnc soft key to add third
party to conference
• Press End Call soft key to end the
conference OR hang up
Transferring a Call
Blind / Cold Transfer
• Press
• Press Blind soft key
• Dial recipient or press Directory soft
key to search
• Press Send soft key
• Hang up
Transferring a Call
Warm /Consultative Transfer
• Press
• Dial recipient or press Directory soft
key to search
• Press to complete transfer
• OR press Cancel soft key to return to
caller if no answer or transfer
rejected
Checking Voicemail
Press
•
Enter password then press #
•
• Press 1 to access mailbox
• Press 1 to listen to messages
Press # to save
•
Press 3 to delete
•
Using Do Not Disturb (DND)
• Press DND soft key to activate
• Line keys show do not enter sign to
indicate DND is active
• Calls will forward to voicemail if
configured or busy tone if not
• Press DND soft key to deactivate
Forwarding Calls
• Press Forward soft key
• Choose forward type
• Use dial pad to enter destination
number
• Press Enable soft key
• To deactivate, follow steps 1 and 2
above, then press Disable soft key
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