Sending Fax Problems - HP MFP Analog Fax Accessory 300 Fax Manual

Sending fax problems

Use the table in this section to solve problems that might occur when
sending faxes.
Problem
Faxes quit during
sending.
The fax accessory is
receiving faxes but is
not sending them.
Outgoing fax calls keep
dialing.
ENWW
Cause
The fax machine to which you
are sending might be
malfunctioning.
Your phone line might not be
working.
If the fax accessory is on a
PBX system, the PBX system
might be generating a dial
tone the fax accessory cannot
detect.
There might be a poor phone
connection.
The fax machine to which you
are sending might be
malfunctioning.
Your phone line might not be
working.
The fax accessory
automatically redials a fax
number if the Redial on Busy
option is set to on or if the
Redial On No Answer is
set on.
Solution
Try sending to another fax
machine.
Disconnect the fax accessory from
the phone jack, and connect a
phone. Try to make a phone call to
ensure the phone line is working.
Disable the detect dial tone setting.
See "Setting dial tone detection" on
page 52.
Try again later.
Try sending to another fax
machine.
Disconnect the fax accessory from
the phone jack, and connect a
phone. Try to make a phone call to
ensure the phone line is working.
This is normal operation. If you do
not want the fax to retry, set Redial
on Busy to 0, see "To set
redial-on-busy" on page 51, and
set Redial On No Answer to 0, see
"To set redial-on-no-answer" on
page 51.
Sending fax problems 77