Troubleshooting Keyboard And Mouse Problems - HP Compaq Presario,Presario 7481 Supplementary Manual

6-14 Troubleshooting Guide
Symptom
Internet takes too
long to download
Web sites.

Troubleshooting Keyboard and Mouse Problems

Symptom
Keyboard commands
and typing are not
recognized by
Internet PC.
Internet
Problem
Modem is not set up properly.
Keyboard and Mouse
Problem
Keyboard connector is not
properly connected.
Program in use has stopped
responding to commands.
Solution
Verify correct modem speed and COM port
are selected.
 1. Click the Start button and point to
Settings.
 2. Click Control Panel and double-click
Modems.
 3. Windows will detect the modem you
have installed. Click the Properties
button.
 4. Verify that the correct modem port is
set and the maximum speed of your
modem is selected. Reset these
settings if necessary, and click OK.
 5. Close the Control Panel window.
Solution
 1. Shut down your Internet PC using your
mouse.
 2. On the Taskbar, click the Start button.
 3. Click Shut Down...
 4. Select the Shut down option and click
OK.
 5. After the shutdown is complete,
reconnect the keyboard connector on
the rear of your Internet PC and restart
the computer.
Shut down your Internet PC using your
mouse. Refer to the problem "Keyboard
connector is not properly connected."