Troubleshooting Memory Problems; Troubleshooting Power Problems - HP Compaq Presario,Presario 7481 Supplementary Manual

6-16 Troubleshooting Guide

Troubleshooting Memory Problems

Symptom
Memory parity error.

Troubleshooting Power Problems

Symptom
Internet PC will not
turn on.
Memory
Problem
Wrong memory modules were
used in upgrade.
Memory modules failed.
Power
Problem
Power button on the front of
your Internet PC has not been
pressed.
Power plug is not properly
connected to back of Internet
PC or wall outlet.
Line voltage selection switch
is not in the proper position for
your region (115V/230V).
Wall outlet is bad.
Solution
Review Upgrading Your Internet PC that
came with your Internet PC to verify the
correct type of memory modules to use.
Call a Compaq Authorized Service
Provider. Refer to your Warranty Statement
for details.
Solution
Press the Power button on the front of
your Internet PC.
Reconnect the power plug to rear of
Internet PC and wall outlet.
Refer to Checking Your Connections in the
User's Guide, or call a Compaq Authorized
Service Provider for assistance. Refer to
your Warranty Statement for details.
Test the outlet by connecting a different
electrical device to outlet.