Troubleshooting Audio Problems - HP Compaq Presario,Presario 7481 Supplementary Manual

6-2 Troubleshooting Guide

Troubleshooting Audio Problems

Symptom
No sound.
Sound is too low.
Sound is distorted.
Audio
Problem
Speaker cables are not
properly connected.
Volume has been muted.
Internet PC is in Sleep mode.
This is identified when the
power status light on the front
of your Internet PC turns
amber.
Windows does not detect
audio driver.
Volume is too low.
Volume is too high.
Speakers may be damaged.
Solution
Shut down your Internet PC using the
normal Windows shutdown procedure.
Reconnect the speakers. Refer to the
Compaq Hardware and Software Setup
poster for detailed instructions.
On the Taskbar, click the Volume
and clear the Mute check box.
Press the Power button to wake your
Internet PC.
 1. On the Taskbar, click the Start button
and point to Settings.
 2. Click Control Panel.
 3. Double-click the System
 4. Click the Device Manager tab.
 5. Click the
plus sign next to Sound,
video and game controllers, and select
the installed audio driver.
 6. Click the Remove button, and click OK.
 7. Restart your Internet PC and let
Windows redetect the audio driver.
Click the Volume icon on the Taskbar,
and click the Volume slider bar and then
drag it up, or press the Volume Up button
on your Compaq Internet Keyboard.
Click the Volume icon on the Taskbar,
and click the Volume slider bar and drag
it down, or press the Volume Down button
on your Compaq Internet keyboard.
Call a Compaq Authorized Service
Provider. See your Warranty Statement for
details.
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