Troubleshooting Disk And Disk Drive Problems - HP Compaq Presario,Presario 7481 Supplementary Manual

Troubleshooting Disk and Disk Drive Problems

Symptom
Not reading drive:
"Abort, Retry, Fail?"
message appears.
"Non-system disk or
disk error" message
is displayed.
Diskette Drive or Zip Drive
Problem
A non-formatted diskette has
been inserted.
Diskette is damaged.
A diskette that does not
contain system files needed to
start your Internet PC has
been inserted in drive.
System files have been
damaged.
Hard drive has failed.
Troubleshooting Guide
Solution
Format the diskette by following these
steps:
 1. Double-click the My Computer
icon on the desktop.
 2. Select the 3 1/2 Floppy (A:) drive.
 3. Click File, and point to Format.
 4. Select desired options, and click Start
to begin formatting the diskette.
Replace the diskette with a new one.
When drive activity stops, remove the
diskette and press the spacebar. System
should start up.
 1. Insert a startup disk in the diskette
drive.
 2. Restart your Internet PC.
 3. At the A:\ prompt, type SYS C: and
press the Enter key. The following
message is displayed: 'SYSTEM
TRANSFERRED'. This task will restore
the system files to your hard drive.
 4. Restart your Internet PC.
Call a Compaq Authorized Service
Provider. Refer to your Warranty Statement
for details.
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