Troubleshooting Keyboard And Scroll Mouse Problems - HP Compaq Presario,Presario EZ2700 Reference Manual
Hp compaq presario,presario ez2700: reference guide
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Also See for Compaq Presario,Presario EZ2700:
- Maintenance and service manual (278 pages) ,
- User manual (239 pages) ,
- Hardware and software manual (223 pages)
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Troubleshooting Keyboard and Scroll Mouse Problems
Symptom
Keyboard commands
and typing are not
recognized by Internet
PC.
Mouse does not
respond to movement
or is too slow.
Mouse will only move
vertically or
horizontally.
Troubleshooting
Keyboard and Scroll Mouse
Problem
Keyboard connector is not properly
connected.
Program in use has stopped responding to
commands.
Keyboard needs repair.
Mouse connector is not properly
connected.
Mouse roller ball is dirty.
Program in use has stopped responding to
commands.
Mouse roller ball is dirty.
Mouse needs repair.
Solution
1. Shut down your Internet PC using your mouse.
2. On the Taskbar, click Start.
3. Click Shut Down...
4. Select the Shut down option and click OK.
5. After the shutdown is complete, reconnect the
keyboard connector on the rear of your Internet
PC and restart the computer.
Shut down your Internet PC using your mouse. Refer
to the problem "Keyboard connector is not properly
connected."
Call a Compaq Authorized Service Provider. Refer to
your Certificate of Warranty for details.
Shut down your Internet PC using your keyboard.
1. Press the Ctrl and Esc keys simultaneously.
2. From the Windows Start menu, use the arrow
keys to select Shut Down..., and press Enter.
3. Select the Shut down option (you may need to
use the arrow keys to select it).
4. Click OK.
After the shutdown is complete, reconnect the
mouse connector on the rear of your Internet PC and
restart the computer.
Remove roller ball cover from bottom of mouse and
clean with mouse cleaning kit available in most
computer stores.
Shut down your Internet PC using your keyboard.
Refer to the problem "Mouse connector is not
properly connected" for details on how to shut down
using your keyboard.
Remove roller ball cover from bottom of mouse and
clean with mouse cleaning kit available in most
computer stores.
Replace mouse. Call a Compaq Authorized Service
Provider. See your Certificate of Warranty for details.
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Troubleshooting
