HP Compaq Presario,Presario 7481 Supplementary Manual page 71

Symptom
Fax starts to send
but quits before the
transmission is
complete.
Fax Modem
Problem
Line connection failure.
Call waiting enabled on line.
Third-party fax software does
not detect the fax modem
driver.
Third party fax software is
conflicting with another
program.
The receiver for another
telephone on the same line
was picked up.
Fax machine where call is
being placed has run out of
paper.
Internet PC needs repair.
Troubleshooting Guide
Solution
Redial the fax number to send fax again.
Refer to third-party software for
instructions on how to disable call waiting,
or contact your local telephone company.
Verify correct fax modem speed and COM
port are selected.
 1. Click the Start button and point to
Settings.
 2. Click Control Panel and double-click
Modems.
 3. Windows will detect the modem you
have installed. Click the Properties
button.
 4. Verify that the correct modem port is
set and the maximum speed of your
modem is selected. Reset these
settings if necessary, and click OK.
 5. Close the Control Panel window.
Close all programs, except the fax
software, and redial the fax number.
Verify all telephone handsets on the same
line are on the receiver.
Call location where the fax is being sent,
and ask if the fax machine has paper.
Call a Compaq Authorized Service
Provider. Refer to your Warranty Statement
for details.
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