Other Repairs - Kasco EJ Series Operation & Maintenance Manual

OTHER REPAIRS

Most failed equipment can be repaired at substantially lower costs than that of replacing it with new
equipment. Please ship according to the instructions in the previous section.
Kasco does estimates on repairs at the request of the customer. The request for an estimate should be
included in the letter that accompanies the returned unit and must include a daytime phone number and/or
email address. Estimate options are as follows:
• We will contact the customer with a total estimated cost for repairs after we have evaluated the unit
but before we perform the work.
• We will repair the unit only if repair costs are under a dollar amount stated by the customer. Example:
"Please repair if total is under $150.00 before shipping charges."
All estimates that are rejected for repair will be destroyed unless otherwise directed by the customer. If
the customer would like the unit returned, we will restore the unit as closely as possible to the condition in
which we found it and ship at the customer's expense (including shipping and handling charges).
Billing: Kasco accepts Visa, MasterCard, and American Express credit card payments. Kasco will call for
credit card information upon completion of the estimate at the customer's request. All other warranty and
repair inquiries should be directed to Kasco at 1.715.262.4488 or sales@kascomarine.com
CONTACT US
Kasco Marine
800 Deere Road
Prescott, WI 54021
1�715�262�4488
kascomarine�com | sales@kascomarine�com
Back to Contents
SMALL EJ SERIES FOUNTAIN MANUAL 12