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User Guide
®
SoundPoint
IP 501 SIP 2.2
July, 2007

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Summary of Contents for Polycom SoundPoint IP 501 SIP 2.2

  • Page 1 User Guide ® SoundPoint IP 501 SIP 2.2 July, 2007...
  • Page 2: Table Of Contents

    Contents Introduction ..........1 Parts List ........... 1 Installing SoundPoint IP 501 SIP ....2 ® Connecting Network and Power Source ........2 Connecting the Handset and Optional Headset ....3 Attaching the Base ..............3 Features ............ 4 Key Descriptions ......... 5 Using SoundPoint ®...
  • Page 3 Modiications ................22 Installation Instructions ............22 Plug Acts as Disconnect Device ..........22 Industry Canada (IC) ............22 CE and VCCI Mark ..............22 Polycom Limited Warranty and Limitation Liability ......22 Exclusions ..........23 Warranty Exclusive ........23 Service Agreements ........23 Limitations of Liability ....... 24 Disclaimer ..........
  • Page 4: Introduction

    ® SoundPoint IP 501 SIP package. Check missing any items, please contact your this list before installation to ensure that system administrator. ® Power Adapter Polycom SoundPoint IP 501 SIP (specification varies according to country) Directories Applications Menu Call Lists...
  • Page 5: Installing Soundpoint Ip 501 Sip

    LAN cable as shown. Power over Ethernet (PoE) Option Using an Inline Power Cable (optional acces- sory from Polycom), the phone can be alter- nately powered from a Power over Ethernet (PoE) compliant switch or hub. Inline Power Cables exist for both IEEE 802.3af and Cisco pre-standard PoE options.
  • Page 6: Connecting The Handset And Optional Headset

    2. Connect the headset (optional accessory) to the headset jack on the back of the phone. For information on headsets, please visit www.polycom.com and choose the Support link. HEADSET HANDSET Attaching the Base 1. Place all cords in the recessed area 2.
  • Page 7: Features

    Features Line/Speed Dial Keys Use these keys to activate up to three lines or speed dials that can be assigned to your phone. Display Control Keys Speakerphone Use the arrow keys to scroll through the Microphone Mute displayed information. Use the Sel key to select Headset a field of displayed data and the Del key to...
  • Page 8: Key Descriptions

    Key Descriptions Feature Key Description Allows for hands-free communication during calls. Mutes audio transmission locally during calls. Allows users to place and receive calls through an optionally con- nected headset. Line or Speed Dial keys. Directories Access to local directories and call lists. Applications Access to applications.
  • Page 9: Using Soundpoint Ip 501 Sip

    Using SoundPoint ® IP 501 SIP Placing a Call During a call, you can alternate Using the Handset: between handset, headset, or hands-free modes by pressing the 1. To obtain dial tone, pick up the handset. keys, or picking up 2.
  • Page 10: Answering A Call

    Answering a Call Using the Handset: Pick up the handset. Using Hands-Free Speakerphone Mode: Press or with the handset on hook press the line key ( ) opposite the incoming call, or the Answer soft key . Incoming calls may be ignored by pressing the Reject soft key or Using the Headset: during ringing.
  • Page 11: Microphone Mute

    Microphone Mute During a call, press . The LED on the You can still hear all other parties while phone lights up and a lashing microphone Mute is enabled. on the display indicates that the other party To turn off Microphone Mute, press (parties) cannot hear you.
  • Page 12: Transferring A Call

    Transferring a Call the transfer. This can be done as 1. During a call, press or the Transfer soon as the ringback sound is heard Trnsfer soft key (the active call is or you can wait until the third party placed on hold).
  • Page 13: Call Forwarding

    Call Forwarding You can conigure your phone so that all incoming calls are forwarded to another Call forwarding is not available on shared party (known as static forwarding). You lines. can also forward calls while the phone is This feature is local to the phone, and may ringing (known as dynamic forwarding).
  • Page 14: Do Not Disturb

    Do Not Disturb Press to prevent the phone from (Optional) If multiple lines are in use, Do Not Disturb ringing on incoming calls. A lashing icon Do Not Disturb can be set on a line- and text on the display indicates that Do Not by-line basis.
  • Page 15: Ring Type

    Ring Type or the Exit soft key 5. Press Menu to return to the idle display. Many ring types are available. You See also Distinctive Ringing / can select different rings to distinguish between lines or to have a different ring Call Treatment.
  • Page 16: Speed Dial

    2. Press Add to enter another contact 4. Enter the Contact number. This into the phone’s database or high- is a required ield and it must be unique (not already in the direc- light an existing entry then press Edit. tory).
  • Page 17: Multiple Lines

    Multiple Lines ® Your SoundPoint IP 501 SIP can support up to three lines, each associated with its own line key. Lines can be conigured for private or shared lines. Typically, the top-most line key is reserved Directories for the principal Directory Number (DN) of the phone.
  • Page 18: Multiple Call Appearances

    Multiple Call Appearances Each line on the phone can be conigured to have one or more call appearances. This is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 9301 is in an outbound call with 9304.
  • Page 19: Voicemail

    Voice Mail Received messages will be indicated by a A stutter dial tone in place of normal dial lashing Message Waiting Indicator LED tone is used to indicate that one or more on the front of the phone and a visual voice messages are waiting at the message notiication on the display.
  • Page 20: Multilingual Support (Localization)

    Multilingual Support (Localization) Many languages are supported by the phone. To change language: 3. The display will change to the 1. Press and select Settings, Menu language of your choice. Basic, Preferences, Language. 4. Exit to the idle display by pressing 2.
  • Page 21: Optional Features

    Optional Features Text Messaging You can send and receive Text messages front of the phone and optionally a visual on their phone. SIP Instant (Text) Messag- notiication on the display. ing is supported in real-time. YReceived messages will be indicated by a lashing Message Waiting Indicator LED on the To read text messages: 3.
  • Page 22 5. Press the Save soft key or Cancel to abandon the change then press to return to the idle display. Conference Directories The igures show a typical Buddy Status screen dis- play of monitored phones and a My Status display. Conference Directories Directories...
  • Page 23: Troubleshooting

    Troubleshooting No Dial-Tone Verify power is correctly applied to the Verify if dial tone is present on any other ® SoundPoint IP 501 SIP phone: audio paths: • Check that the display is illumi- • Switch between handset, headset nated. (if present) or hands-free to see if •...
  • Page 24: Safety And Compliance

    No Response from Feature Key Presses Verify phone is in active state: • Make a call to the phone to check • Press followed by Status Menu for inbound call display and ring- and Lines to conirm line is actively ing as normal.
  • Page 25: Modiications

    Polycom the date of purchase from Polycom or its may, on its sole discretion, refund to authorized reseller. Customer the purchase price paid for the defective product.
  • Page 26: Exclusions

    TIONS, EXPRESS OR IMPLIED, EI- INSTALLATION, MAINTENANCE OR THER IN FACT OR BY OPERATION OF USE OF ITS PRODUCTS. LAW, STATUTORY OR OTHERWISE, Service Agreements Please contact your Polycom Authorized Reseller for information about service agree- ments applicable to your product.
  • Page 27: Limitations Of Liability

    Limited Warranty and Limitation of Polycom, the Polycom logo design, and Liability. SoundPoint are trademarks of Polycom, All rights reserved under International and Inc.
  • Page 28 Permission is hereby granted, free of IS”, WITHOUT WARRANTY OF ANY charge, to any person obtaining a copy of KIND, EXPRESS OR IMPLIED, IN- this software and associated documenta- CLUDING BUT NOT LIMITED TO THE tion iles (the “Software”), to deal in the WARRANTIES OF MERCHANTABIL- Software without restriction, including ITY, FITNESS FOR A PARTICULAR...
  • Page 29 Pleasanton, CA 94588-2708 USA ©2007 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. 1725-11529-001 Rev. C...

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