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Technical Reference Guide
HP workstation c8000
Document Part Number: 5969-3188
Second Edition
July 2004
This manual contains an overview of system specifications, instructions
for removing and replacing system components, information on
configuring your system using the included tools and interfaces, and
detailed troubleshooting information.

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Troubleshooting

   Related Manuals for HP c8000

   Summary of Contents for HP c8000

  • Page 1

    Technical Reference Guide HP workstation c8000 Document Part Number: 5969-3188 Second Edition July 2004 This manual contains an overview of system specifications, instructions for removing and replacing system components, information on configuring your system using the included tools and interfaces, and...

  • Page 2

    The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Important Safety Warnings

    Return used batteries either to the shop from which you bought them, to the dealer from whom you purchased your system, or to HP so that they can either be recycled or disposed of in the correct way. Returned batteries will be accepted free of charge.

  • Page 4

    HP can also take back your old system for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to an HP recycling facilities in Europe or the U.S.A.

  • Page 5: Table Of Contents

    Important Safety Warnings ............i–iii Product Information System Features .

  • Page 6

    Running HP Diagnostics ........

  • Page 7

    Contents Index Technical Reference Guide...

  • Page 8

    Contents Technical Reference Guide...

  • Page 9: Product Information

    Front Panel, page 1-7 Rear Panel, page 1-9 System Features The HP workstation c8000 is available in several different configurations. To obtain more information for your system, see one of the following: Boot Console Handler (BCH) Information menu (page 2-6).

  • Page 10

    Product Information Feature Optical drive(s) SCSI controller IDE controller Graphics controller Accessory card slots I/O connectors 1–2 Description Model with IDE hard drives may include up to two optical drives. Model with SCSI hard drives may include up to three optical drives. The following optical drives are supported: •...

  • Page 11

    Input devices Audio (option) Technical Reference Guide Description USB keyboard and mouse: • HP 104/105 key keyboard, available in 13 localized layouts • HP three-button mouse, standard or scroll-wheel May include: • PCI Audio card • Front-access mic and headphone connectors •...

  • Page 12: Physical Characteristics

    Rack system Footprint, tower system Space requirement, rack system 1. Excludes keyboard, mouse and display. 1–4 HP workstation c8000 Minimum: 22.5 kg (49.5 lb) Maximum: 26.6 kg (58.6 lb) Minimum: 20.5 kg (45.2 lb) Maximum: 24.7 kg (54.4 lb) Height: 490.2 mm (19.3 in.) Depth: 571.4 mm (22.5 in.)

  • Page 13: Power Specifications

    Power Specifications Parameter Input voltage (wide-range) Max input current Input frequency Max output power Max current at +12V -- combined Max current at +12V -- CPU0 Max current +12V -- CPU1 I/0 12V AGP 12V Max current at +3.3V Max current at +5V Max current at –12V Max current at +5V -- Standby 1.

  • Page 14: Power Consumption And Cooling

    Product Information Power Consumption and Cooling This information is based on primary power consumptions. Components Workstation: typical configuration maximum configuration Processor IDE hard disk drive with I/O access IDE hard disk without I/O access (idle) PCI card AGP card 1. A typical configuration includes: 1 CPU, 4 GB RAM (4 x 1 GB), 700W power supply, 2 hard drives, 1 medium power AGP, and 1 optical drive.

  • Page 15: Front Panel

    Front Panel The HP workstation c8000 front panel has the features identified in the following figures. A pull-out information card containing the product and serial numbers is on the side of the system. For more information about the system LEDs, see “LAN LEDs (Front and Rear Panel)” on page 4-3.

  • Page 16

    Product Information Front panel, rack-mount configuration System speaker Three optical drive bays System status LED Power button Hard Disk activity LED 1–8 LAN activity LED Two USB connectors Headphone (option) Microphone (option) IEEE-1394 FireWire (not supported) Technical Reference Guide...

  • Page 17: Rear Panel

    Rear Panel The HP workstation c8000 rear panel has the following connectors and features: Rear panel, tower configuration Power cord connector Built-In Self Test LED (power supply LED behind ventilation holes) On-board diagnostic LEDs PCI/AGP retention release External SCSI connector (option)

  • Page 18

    Product Information Rear panel, rack-mount configuration Power cord connector Built-In Self Test LED (power supply LED behind ventilation holes) On-board diagnostic LEDs PCI/AGP retention release External SCSI connector (option) Security cable slot Monitor connector (on graphics card) 1–10 LAN connector and LEDs Three USB connectors Serial connector B Serial connector A...

  • Page 19: System Configuration

    “Firmware Upgrades” on page 2-9 Boot Console Handler (BCH) You can configure the HP workstation c8000 system with The Boot Console Handler (BCH), the user interface to the system firmware. The BCH: Lets the bootstrap code know which path (that is, which device) to boot from.

  • Page 20: Paths

    5. Turn on the workstation. The system display is redirected to the serial console device. Paths All devices in the HP workstation c8000 are represented by paths in the BCH. To identify the correct slot or disk drive, use the following tables.

  • Page 21

    SCSI Drives Drive SCSI hard drive on channel A SCSI hard drive on channel B Network Device Built-in LAN Technical Reference Guide Path 0/2/1/0.<scsi_ID> 0/2/1/1.<scsi_ID> Path 0/3/3/0 System Configuration 2–3...

  • Page 22: Bch Commands

    System Configuration BCH Commands The interactive portion of BCH includes the following five main commands, which are available on the Main Menu and all submenus. Command BOot [PRI <path>] DIsplay HElp [<menu> <command> RESET MAin Main Menu The following commands are available in the main menu. --- Main Menu --------------------------------------------------------------- Command -------...

  • Page 23: Configuration Menu

    Configuration Menu The following commands are available in the configuration menu. ---------------------------------------------------------------------------------- Main Menu: Enter command or menu > co --- Configuration Menu ------------------------------------------------------ Command ------- AUto [BOot|SEArch|STart] [ON|OFF] BootID [<proc> [<bootid>]] BootINfo BootTimer [0 - 200] CPUconfig [<proc> [ON|OFF]] DEfault FastBoot [ON|OFF] LanConfig [<config type>]...

  • Page 24: Information Menu

    System Configuration Information Menu The following commands are available from the information menu: ---------------------------------------------------------------------------------- Main Menu: Enter command or menu > in ---- Information Menu -------------------------------------------------------- Command ------- BootINfo CAche ChipRevisions COprocessor FwrVersion * IO LanAddress MEmory PRocessor ** WArnings BOot [PRI|ALT|<path>] DIsplay HElp [<command>]...

  • Page 25

    Info PR command displays processor information on the console. For example: ---------------------------------------------------------------------------------- Main Menu: Enter command or menu > in pr Model: hp workstation c8000 (model string 9000/785/c8000) PROCESSOR INFORMATION HVERSION SVERSION Processor Processor Speed --------- -------- 1000 MHz 1000 MHz...

  • Page 26: Baseboard Management Controller

    The serial port command automatically resets the system. When the serial ports are enabled, the ports can be used with HP-UX. NOTE: If the HP-UX version was released prior to June 2004, the system might not boot if the serial ports are enabled.

  • Page 27: Firmware Upgrades

    Click the release notes for instructions on how to download, unpack, and install the firmware upgrade. 2. Download, unpack, and install the firmware upgrade. in FwrVersion 3. Execute the Technical Reference Guide http://www.hp.com/bizsupport HP workstation c8000 BCH command to confirm that the upgrade was successful. System Configuration 2–9...

  • Page 28

    System Configuration 2–10 Technical Reference Guide...

  • Page 29: Installing Or Replacing Parts

    This chapter contains the following sections: Locating System Components, page 3-1 Tools and Safety, page 3-5 Removing and Replacing Access Panels, page 3-6 Removing and Replacing Internal Components, page 3-8 Locating System Components This section contains diagrams to help you locate system components. The diagrams in this section include only the most frequently accessed components and connectors.

  • Page 30: Location Of Internal Components

    Installing or Replacing Parts Location of Internal Components This diagram identifies main system components. For a comprehensive component diagram, see the label on the inside of the main access panel. Location of internal components 1 PCI and AGP slots 2 Power supply 3 Air flow guide and memory fan 4 CPU sockets...

  • Page 31: Exploded View Of Main System Components

    Exploded View of Main System Components This diagram identifies main system components. For a comprehensive component diagram, see the label on the inside of the main access panel. Exploded view of system components Power supply CPU0 and CPU1 with power modules Chassis fan Airflow guide and memory fan Top panel...

  • Page 32: System Board Components And Connectors

    Installing or Replacing Parts System Board Components and Connectors This diagram identifies main system board components and connectors. For a comprehensive system board diagram, see the label on the inside of the main access panel. System board connectors and slots Slot 7 PCI-X connector (133 MHz 64 Bit) Slot 6 PCI-X connector...

  • Page 33: Tools And Safety

    Tools and Safety Most hardware replacement tasks do not require any tools. However, to prevent possible damage from static electricity, you will need: Static-free mat Static strap These tasks require tools: If you are adding or replacing a processor, you will need the special processor tool that is provided with the new processor.

  • Page 34: Removing And Replacing Access Panels

    Installing or Replacing Parts Removing and Replacing Access Panels To upgrade, remove or replace system components, you need to remove one or both access panels from the system chassis. Å WARNING: Never remove the system access panel(s) without first turning the system off and unplugging the power cord from the back of the system.

  • Page 35: Removing The Front Access Panel

    Removing the Front Access Panel To install or replace the DVD)” on page 3-17, you need to remove the front access panel. 1. If you have already connected and turned on the system, turn off the system and disconnect all cables. 2.

  • Page 36: Removing And Replacing Internal Components

    Installing or Replacing Parts Removing and Replacing Internal Components This section includes instructions for removing and replacing the following components: Airflow Guide and Memory Fan, page 3-9 Memory Modules, page 3-10 PCI and AGP Cards, page 3-12 Optical Drives (CD or DVD), page 3-17 Hard Drives, page 3-19 External SCSI Devices, page 3-23 Power Supply, page 3-25...

  • Page 37: Airflow Guide And Memory Fan

    Airflow Guide and Memory Fan The system airflow guide and memory fan must be removed to access several other components. To remove the airflow guide and fan: 1. Turn off the system, disconnect the power cable, and remove the system access panel. 2.

  • Page 38: Memory Modules

    Installing or Replacing Parts Memory Modules The HP workstation c8000 has eight memory slots for Dual Inline Memory Modules (DIMMs). These modules can be: 256 MB 512 MB 1 GB 2 GB 4 GB DIMMs must be installed in matched pairs of equal size. You can install a minimum of 512 MB and a maximum of 32 GB of memory.

  • Page 39: Installing Memory Modules

    4. Check the memory configuration using the BCH DIMM Installation Guidelines The HP workstation c8000 has eight memory DIMM slots organized as four a/b pairs: 0a and 0b, 1a and 1b, 2a and 2b, 3a and 3b. The DIMM in each DIMMs match if they have the same HP part number.

  • Page 40: Pci And Agp Cards

    Installing or Replacing Parts PCI and AGP Cards This section explains how to: access the AGP and PCI slots, and remove and replace AGP graphics and PCI accessory cards. Removing PCI or AGP Card 1. Turn off the system, disconnect all cables, and remove the main access panel. 2.

  • Page 41

    3. Open the PCI/AGP retainer clip: Push in on the two blue levers at the ends of the PCI/AGP retainer clip 1 then rotate the clip into the open position 2. Opening the PCI/AGP retainer clip 4. Remove the card: a.

  • Page 42

    Installing or Replacing Parts c. Grasp the card at the edges 1 and lift it out of the slot 2. Removing an AGP or PCI card 5. If you are not installing a new card in the same slot, insert a filler blank. If you are installing a new card in the same slot, see page 3-15.

  • Page 43

    Installing or Replacing a PCI or AGP Card NOTE: For specifications on your graphics card, visit the manufacturer’s web site or refer to the graphics documentation included in the acccessory kit. To install an accessory or graphics card: 1. Remove the existing card or bulkhead blank that is in the slot you want to use. a.

  • Page 44

    Installing or Replacing Parts 2. Install the card: a. Grasp the edges of the new card and insert it into the slot. b. If the card has a power connector, plug it in. Plugging in a PCI or AGP card power connector c.

  • Page 45: Optical Drives (cd Or Dvd)

    Optical Drives (CD or DVD) Removing an Optical Drive 1. Turn off the system, disconnect all cables, and remove the system access panel and front panel. 2. Disconnect the audio 1, IDE 2, and power 3 cables from the optical drive. 3.

  • Page 46: Installing An Optical Drive

    Installing or Replacing Parts Installing an Optical Drive 1. Turn off the system, disconnect all cables, and remove the system access panels. 2. Pull the release handle on the optical drive bay, and slide the optical drive into the bay until it stops and snaps into place.

  • Page 47: Hard Drives

    5. Replace the access panels and reconnect all cables. 6. Turn the system on, then check the configuration using the BCH (page 2-6). Hard Drives Removing a Hard Drive 1. Turn off the system, disconnect all cables, and remove the system access panel. 2.

  • Page 48: Replacing A Hard Drive

    Installing or Replacing Parts Replacing a Hard Drive 1. Review “Hard Drive Installation Guidelines” on page 3-21 for instructions on configuring drives and installing drives in the correct bays. 2. Select a drive bay in which to install the drive. Squeeze inward on the blue release clips located on the sides of the tray with attached drive rails.

  • Page 49: Hard Drive Installation Guidelines

    The system supports either IDE or SCSI hard drives, but not both in the same system. IDE Drives The HP workstation c8000 supports up to two IDE hard drives, attached to the primary IDE cable. NOTE: For additional information on configuring IDE drives, see Appendix A, “Ultra ATA / IDE Guidelines.”...

  • Page 50

    Installing or Replacing Parts SCSI Drives The HP workstation c8000 supports up to four SCSI hard drives attached to the SCSI A connector. 1. Set the SCSI ID on your drive(s): Drive 1 ID=3 Drive 2 ID=4 Drive 3 ID=5...

  • Page 51: External Scsi Devices

    NOTE: The Disk Activity LED automatically communicates with IDE and SCSI drives connected to the built-in controllers. To get this functionality with an SCSI or IDE controller card, connect the card with an LED activity cable to the hard drive activity LED connector on the system board. Refer to “System Board Components and Connectors”...

  • Page 52

    Installing or Replacing Parts 2. Plug the cable into the connector 1 and route as shown. Installing external connector 3. Peel the release liner off of the pad on the cable and press the pad against the chassis wall 2 to secure.

  • Page 53: Power Supply

    Power Supply Before replacing the power supply, you can use the Built-In Self-Test (BIST) feature to find out if the power supply still works. Refer to Chapter 4, “Troubleshooting”, for more information. Removing the Power Supply 1. Turn off the system, disconnect all cables, and remove the system access panel and airflow guide.

  • Page 54: Replacing The Power Supply

    Installing or Replacing Parts Replacing the Power Supply 1. Before inserting the power supply, reconnect the processor power module cable(s) from the power supply to the power modules on the system board. NOTE: The power cables connecting to the power modules are interchangeable. The cables are different colors but all are designed for the same purpose.

  • Page 55: Hard Drive And Chassis Fans

    Hard Drive and Chassis Fans In addition to the fan attached to the airflow guide (page 3-9), two cooling fans are mounted at the front and rear of the system. Removing the Hard Drive and Chassis Fans 1. Turn off the system, disconnect the power cable, and remove the system access panel and airflow guide.

  • Page 56

    Installing or Replacing Parts 3. To remove the chassis fan: a. Unplug the fan power cable 1. b. Remove the push rivets holding the fan in place 2 then slide the fan towards the front of the chassis and lift the fan out of the system 3. Removing the chassis fan Replacing the Hard Drive and Chassis Fans 1.

  • Page 57: Front Control Module

    Front Control Module The front control module contains these connectors and components: Front-access USB connector Microphone and headphone connectors (optional) IEEE-1394 FireWire connector (not supported) Power button System status LED Temperature sensor Chassis intrusion switch Disk activity LED LAN activity LED Removing the Front Control Module 1.

  • Page 58

    Installing or Replacing Parts 3. Remove the chassis intrusion switch and temperature sensor: a. Slide the switch out of the slot by pushing it in the direction shown 1. b. Pull the switch out of the opening 2. c. Pull up on the head of the plastic push rivet and remove it, then remove the sensor from the system 5.

  • Page 59

    b. Remove the module, carefully extracting the attached cables through the opening on the chassis. Disconnecting the front control module Replacing the Front Control Module 1. Insert the cables connected to the module through the opening in the system chassis and route them to the appropriate connectors.

  • Page 60: Replacing The Processor Or Installing An Additional Processor

    Installing or Replacing Parts Replacing the Processor or Installing an Additional Processor To replace an existing processor or install a new one in the HP workstation c8000, follow these steps. Read Cautions and Warnings For your safety, you must read the “Important Safety Warnings” at the beginning of this guide and the “Tools and Safety”...

  • Page 61

    Remove the Processor (for Replacement) Ä CAUTION: You must follow these steps exactly and in the correct sequence to avoid serious damage to the system. 1. Remove the processor power module (CPU0 is shown): a. Use the special processor tool (included with your processor kit) to remove the two screws 1 from the processor power module.

  • Page 62

    Installing or Replacing Parts 2. Remove the processor: a. Using the Torx driver end of the special processor tool, loosen the four screws on the processor assembly until they pop up into the released position 1. b. Insert the other end of the special processor tool into the slot on the side of the heatsink and rotate the processor locking mechanism 180 degrees counter-clockwise to unlock it 2.

  • Page 63: Install The Processor

    Install the Processor 1. Prepare the CPU socket: a. If you are adding a second CPU, remove the plastic film covering the socket. b. Verify that the CPU locking mechanism is in the unlocked position. Verifying unlocked position The special processor tool rotates this lock Unlocked 3 Locked Technical Reference Guide...

  • Page 64

    Installing or Replacing Parts 2. Install the processor power module and the CPU: a. Insert the processor into the socket. b. Insert the allen wrench end of the special processor tool into the hole that runs down the side of the heatsink. Engage the socket 1, and rotate it clockwise 180 degrees to lock the processor in place.

  • Page 65

    d. Insert the shims provided with the kit 1. e. Insert the processor power module into the system it stops. Tighten the two screws from the processor power module firmly using the special processor tool provided with the new processor 3. Installing the processor power module g.

  • Page 66

    Installing or Replacing Parts Replace the Power Supply Using the figure on page 3-34 as a guide: 1. Before inserting the power supply, be sure to re-connect the two processor power module cables (from the power supply) to the power modules (on the system board). 2.

  • Page 67: System Board

    System Board Removing the System Board 1. Turn off the system, disconnect all external cables, and remove the system access panel. Disconnect all devices attached to the system. Place the system on its side. 2. Disconnect the system board connectors (page 3-4) and remove all components except the CPU(s).

  • Page 68: Replacing The System Board

    Installing or Replacing Parts Replacing the System Board 1. Complete all of the steps in the section “Removing the System Board” on page 3-39. 2. Grasp the new system board by its edges and carefully place it in the system. Remember that the system board keyholes must be aligned with their corresponding standoffs on the system’s chassis 1.

  • Page 69: System Battery

    System Battery Removing the System Board Battery 1. Turn off the system, disconnect all cables, and remove the system access panel. 2. Carefully pull the retainer clip away from the battery. Then rotate and lift 1 the battery out of its holder.

  • Page 70

    Installing or Replacing Parts 3–42 Technical Reference Guide...

  • Page 71: Troubleshooting

    This chapter describes how to identify and solve common problems you may encounter when using your HP workstation c8000: E-Support, page 4-2 Troubleshooting Overview, page 4-2 Identifying and Diagnosing Hardware Problems, page 4-2 BCH Error and Warning Messages, page 4-12...

  • Page 72: E-support

    System logs and error messages Identifying and Diagnosing Hardware Problems For basic troubleshooting tips, see the HP workstation c8000 Getting Started Guide. If you need further help with a hardware failure, the system LEDs and logs will help you identify the problem: LEDs.

  • Page 73: Leds

    LEDs Several LEDs are on the front and rear panels of the workstation (see figures on page 1-7 and page 1-9). See the following sections for a detailed description of these functions. LAN LEDs (Front and Rear Panel) The LAN Activity LED on the front panel of the system blinks green when LAN activity is present.

  • Page 74

    Troubleshooting System and Diagnostic LEDs The System Status LED on the front panel of the system and the four Diagnostic LEDs on the rear panel of the system are used for diagnosing the health of the system (see figures on page 1-7 and page 1-9).

  • Page 75

    Fault and Warning Categories The faults and warnings fall into the following general categories, each specific error is described in detail on the following pages. LED1 LED2 Technical Reference Guide LED3 LED4 Category Memory Firmware System Board Processor System Temperature Power Unknown Troubleshooting...

  • Page 76

    Mismatched memory pairs. Memory load order error. Can’t detect memory type. Battery voltage low. Solution Contact your HP Support Engineer. Use the memory sequence diagram in “Installing Memory Modules” on page 3-11. Use the memory sequence diagram in “Installing Memory Modules” on page 3-11.

  • Page 77

    LED1 LED2 LED3 Fan Warnings Processor Warning Temperature Warning Video Warning Technical Reference Guide LED4 Warning Chassis fan not functioning properly. CPU0 cooling fan not functioning properly. CPU1 cooling fan not functioning properly. Memory fan not functioning properly. PCI/disk fan not functioning properly.

  • Page 78

    No memory installed. Bad memory. One or more DIMMs are bad or not seated properly. System firmware hang. Solution Contact your HP Support Engineer. Use the memory sequence diagram in “Installing Memory Modules” on page 3-11. Replace memory. Install memory in matched pairs (see “Installing...

  • Page 79

    Contact your HP Support Engineer. The system resets due to a problem. If you cannot determine the reason for the reset, contact your HP Support Engineer. Replace the fan that is not functioning. If the processor fan has failed, you must replace the CPU.

  • Page 80

    Troubleshooting LED1 LED2 LED3 Processor Faults BMC Faults Temperature Faults 4–10 LED4 Fault CPU0 temperature exceeds limit. CPU1 temperature exceeds limit. No processor detected. BMC firmware is damaged. System board FRU inventory device inaccessible. External air temperature too high. Solution If the processor fan has failed, you must replace the CPU.

  • Page 81: System Board Leds

    • all appropriate power supply cables are properly connected to the system board Technical Reference Guide LED4 Fault CPU 0 Power Module fault. CPU 1 Power Module fault. Power Supply fault. Troubleshooting Solution Contact your HP Support Engineer. Replace the power supply. 4–11...

  • Page 82: Bch Error And Warning Messages

    NOTE: IF the SEL logs are full, a warning will be displayed when the system boots. Capture the log contents be captured and archive them before clearing the logs if the system is experiencing problems. HP support representatives may need the information from these files. 4–12 WArnings BCH command.

  • Page 83: Troubleshooting The Vga Monitor

    Direct the system output to a console device for troubleshooting: 1. With the workstation turned off, connect a 9-pin to 9-pin serial cable (HP F1044-80002) to Serial Port A on the rear panel of the workstation, and to a laptop or other device with terminal emulation software.

  • Page 84: Troubleshooting The Power Supply

    Troubleshooting Troubleshooting the Power Supply Before replacing the power supply, you can use the Built-In Self-Test (BIST) feature to find out if the power supply still works. To test the power supply: 1. Disconnect all internal power supply cables. 2. Plug the power supply plug into a working electrical wall outlet. 3.

  • Page 85: Running Hp Diagnostics

    IPF systems. Any discrepancies have been noted and explained in the SupportPlus User's Guide, and elsewhere, as appropriate. Before you run the HP diagnostic software, note any LED error messages. They give you an indication of the Field Replaceable Unit (FRU) to replace.

  • Page 86

    SupportPlus: Diagnostic User's Guide, Chapter 3. “Using the SupportPlus Media to Run Offline Diagnostics” is a useful chapter for more information on what ODE is, and how to run it. 4–16 http://docs.hp.com/hpux/diag under the section titled Technical Reference Guide...

  • Page 87: Resetting The Bmc Password

    Resetting the BMC Password To reset the BMC password: 1. Shut down the operating system and then turn off the workstation and any external devices. Disconnect the power cord of the workstation and any external devices from the power outlets. 2.

  • Page 88

    Troubleshooting 4–18 Technical Reference Guide...

  • Page 89: Ultra Ata / Ide Guidelines

    Ultra ATA Jumpers Ultra ATA drives are configured by means of jumper settings. Factory-installed drives ship with the jumpers preset to the cable-select mode; therefore, no jumper setting changes are required on factory pre-installed, replacement, or option drives. With cable-select, the drive is configured as either Master (Drive/Device 0) or Slave (Drive/Device 1) by its physical attachment to the cable.

  • Page 90: Drive Installation Guidelines

    “Device 1.” Drive Installation Guidelines The c8000 has two ATA (IDE) channels with a dedicated connector for each controller. One controller is designated as the primary and the other as the secondary controller. Each of the two controllers can have up to two devices attached to it. Each workstation system may therefore have a maximum of four ATA/ATAPI drives.

  • Page 91: Device Classes

    Device Classes In order to determine the best drive attach sequence, ATA/ATAPI drives are segregated into four different classes based upon the bandwidth demands they place on an ATA controller. The most demanding devices are in Class 1 and the least demanding are in Class 4. class 1 class 2 hard...

  • Page 92: Attach Sequence Worksheet

    Ultra ATA / IDE Guidelines The attach sequence rule may also be stated in table format: General Attach Sequence Rule* Sequence Description The lowest class drive – bootable hard drive recommended. If only two drives, the last drive goes here; otherwise the lowest class of the remaining drives.

  • Page 93

    Example 1: Three Device Installation Sample A system has three devices: Ultra ATA-133 hard drive, CD-ROM drive, and a DVD drive. Using the Device Class Table in Section 4.3.1, the devices may be identified as: Ultra ATA-133 hard drive = Class 1 DVD drive = Class 2 CD-ROM drive = Class 3 Attach Sequence Worksheet –...

  • Page 94: Additional Drive Application Notes

    Ultra ATA / IDE Guidelines Example 2: Four Device Installation Sample A system has four devices: Ultra ATA-133 hard drive, Ultra ATA-133 hard drive, DVD-CDR/W drive, and a ZIP-250 drive. Using the Device Class Table in Section 4.3.1, the devices may be reidentified as: Ultra ATA-133 hard drive = Class 1 Ultra ATA-133 hard drive = Class 1...

  • Page 95: Smart

    SMART The Self Monitoring Analysis and Recording Technology (SMART) ATA drives for HP workstations have built-in drive failure prediction that warns the user or network administrator of an impending failure or crash of the hard drive. The SMART drive tracks fault prediction and failure indication parameters such as reallocated sector count, spin retry count, and calibration retry count.

  • Page 96

    Ultra ATA / IDE Guidelines A–8 Technical Reference Guide...

  • Page 97: Scsi Guidelines

    SCSI connector at the rear bulkhead of the system with an optional cable assembly. The Ultra 320 SCSI bus in these systems is a Low Voltage Differential (LVD) bus. HP does not recommend mixing Single Ended SCSI devices with LVD SCSI devices on the same SCSI bus.

  • Page 98: Self Monitoring Analysis And Reporting Technology (smart

    The Self Monitoring Analysis and Reporting Technology (SMART) IDE and SCSI hard drives for HP workstations have built-in drive failure prediction that warns the user or the network administrator of an impending failure or crash of the hard drive. SMART drives track fault prediction and failure indication parameters such as re-allocated sector count, spin retry count, and calibration retry count.

  • Page 99: Cable Pin-outs

    This appendix contains the pin assignments for many workstation connectors. Some of these connectors may not be used on the product being serviced. Enhanced Keyboard The keyboard uses the USB port. Refer to “USB” on page 2 for more information. Mouse The mouse uses the USB port.

  • Page 100: Usb

    Cable Pin-Outs connector Microphone connector and icon (1/8”) Headphone connector and icon (1/8”) Line-in Audio connector and icon (1/8”) Line-out Audio connector and icon (1/8”) C–2 signal +5 VDC - Data + Data Ground signal 1 (Tip) Audio 2 (Ring) Power 3(Shield) Ground...

  • Page 101: Ultra Scsi

    Ultra SCSI connector signal +DB12 +DB13 +DB14 +DB15 +DPB1 +DB0 +DB1 +DB2 +DB3 +DB4 +DB5 +DB6 +DB7 +DPB DIFFSENSE TERMPWR TERMPWR +ATN +BSY +ACK Technical Reference Guide signal -DB12 -DB13 -DB14 -DB15 -DPB1 -DB0 -DB1 -DB2 -DB3 -DB4 -DB5 -DB6 -DB7 -DPB TERMPWR...

  • Page 102: Monitor (vga

    Cable Pin-Outs +RST +MSG +SEL +C/D +REQ +I/O +DB8 +DB9 +DB10 +DB11 Monitor (VGA) connector signal Red Analog Green Analog Blue Analog Monitor ID Ground C–4 -RST -MSG -SEL -C/D -REQ -I/O -DB8 -DB9 -DB10 -DB11 signal Ground Ground Ground +5V DC Ground signal...

  • Page 103: Monitor (dvi

    Monitor (DVI) connector signal T.M.D.S DATA 2- T.M.D.S DATA 2+ T.M.D.S DATA 2/4 SHIELD T.M.D.S DATA 4- T.M.D.S DATA 4+ 2 DDC CLOCK DDC DATA ANALOG VERT. SYNC T.M.D.S DATA 1- T.M.D.S DATA 1+ T.M.D.S DATA 1/3 SHIELD T.M.D.S DATA 3- T.M.D.S DATA 3+ +5V POWER Technical Reference Guide...

  • Page 104: Ata/atapi (ide) Standard Drive Cable

    Cable Pin-Outs ATA/ATAPI (IDE) Standard Drive Cable connector signal Reset Ground DD10 DD11 DD12 DD13 C–6 signal DD14 DD15 Ground (Key) DMARQ Ground DIOW Ground DIOR Ground IORDY CSEL signal DMAK Ground INTRQ IOCS16 PDIAG (cable detect) CS1FX CS3FX DASP Ground Technical Reference Guide...

  • Page 105: Accelerated Graphics Port (agp Pro

    Accelerated Graphics Port (AGP Pro) connector signal A +12 V TYPEDET# Reserved USB- Ground INTA# RST# GNT# VCC1.5 Reserved PIPE# Ground WBF# SBA1 VCC 1.5 SBA3 SB_STB# Ground SBA5 SBA7 Reserved Ground Reserved VCC 1.5 AD30 AD28 VCC 1.5 AD26 AD24 Ground AD_STB1#...

  • Page 106

    Cable Pin-Outs extended connector pinout C–8 Pins C1-C10, D1-D10, E1-E14 and F1-F14 signal C signal D VCC1.5 VCC1.5 Ground VCC1.5 VCC1.5 VCC1.5 Ground VCC1.5 Ground VCC1.5 Ground VCC1.5 Ground VCC1.5 Ground VCC1.5 Reserved PRSNT2# Reserved PRSNT1# signal E signal F Reserved Reserved Reserved...

  • Page 107: 24-pin Power (main

    24-pin Power (Main) No illustration available. connector position MAIN--24 PIN LENGTH=520 Technical Reference Guide output V3P3 V3P3 GROUND GROUND GROUND PWR_OK 5VSB V12-IO V12-IO V3P3 V3P3 V12N GROUND PS_ON_L GROUND GROUND GROUND V3P3-RSENSE V5-RSENSE GROUND Cable Pin-Outs wire color ORANGE ORANGE BLACK BLACK...

  • Page 108: 6-pin Power (auxiliary

    Cable Pin-Outs 6-pin Power (Auxiliary) No illustration is available. connector position SSi--6-PIN LENGTH=520 Hard Drive Activity Connector No illustration available. signal PCIACT_L PCIACT_L C–10 output V3P3 V3P3 V12-IO GROUND GROUND V12-IO wire color ORANGE ORANGE YELLOW BLACK BLACK YELLOW Technical Reference Guide...

  • Page 109: Pci 3.3v Connector

    PCI 3.3V Connector connector Side B -12V Ground INTB# INTD# PRSNT1# Reserved PRSNT2# CONNECTOR CONNECTOR Reserved Ground Ground REQ# PME# AD[31] AD[29] Ground Technical Reference Guide 3.3 volt Key Side A TRST# +12V INTA# INTC# Reserved +3.3V Reserved 3.3Vaux RST# +3.3V GNT# Ground...

  • Page 110

    Cable Pin-Outs AD[27] AD[25] +3.3V C/BE[3]# AD[23] Ground AD[21] AD[19] +3.3V AD[17] C/BE[2]# Ground IRDY# +3.3V DEVSEL# Ground LOCK# PERR# +3.3V SERR# +3.3V C/BE[1]# AD[14] Ground AD[12] AD[10] M66EN Ground Ground C–12 AD[26] Ground AD[24] IDSEL +3.3V AD[22] AD[20] Ground AD[18] AD[16] +3.3V...

  • Page 111

    AD[08] AD[07] +3.3V AD[05] AD[03] Ground AD[01] ACK64# CONNECT CONNECT Reserved Ground C/BE[6]# C/BE[4]# Ground AD[63] AD[61] AD[60] AD[59] AD[57] Ground AD[55] AD[53] Ground AD[51] Technical Reference Guide C/BE[0]# +3.3V AD[06] AD[04] Ground AD[02] AD[00] (I/O) REQ64# 32-bit connector end 64-bit spacer 64-bit...

  • Page 112

    Cable Pin-Outs AD[49] +3.3V AD[47] AD[45] Ground AD[43] AD[41] Ground AD[39] AD[37] +3.3V AD[35] AD[33] Ground Reserved Reserved Ground C–14 Ground AD[48] AD[46] Ground AD[44] AD[42] +3.3V AD[40] AD[38] Ground AD[36] AD[34] Ground AD[32] Reserved Ground Reserved 64-bit Technical Reference Guide...

  • Page 113

    24-pin power connector pin assignments C–9 6-pin power connector pin assignments C–10 activity LED 4–3 AGP 1–2 connector pin assignments C–7 altitude 1–6 Baseboard Management Controller (BMC) 2–8 faults 4–10 faults and warnings 4–5 battery 3–41 error and warning messages 4–12 BIST 1–9 1–10 3–25...

  • Page 114

    Index LEDs 4–3 main access panel 3–6 4–1 memory 3–10 description 1–1 faults 4–8 faults and warnings 4–5 monitor connector pin assignments C–4 mouse connector pin assignments C–1 description 1–3 ODE 4–15 Offline Diagnostics Environment (ODE) 4–15 operating system 1–1 optical drive description 1–2 part numbers 1–1...

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