Troubleshooting
BCH Error and Warning Messages
BCH error and warning messages are displayed on the console as part of the boot process. They
can also be retrieved via the
Warnings and errors displayed are:
WARNING: Processors are not installed in the correct order.
WARNING: Setting DEFAULTS has failed.
WARNING: Not enough error-free contiguous memory (GoodMem).
WARNING: Memory page deallocation has been disabled because the Page Deallocation
ERROR:
WARNING: The Page Deallocation Table (PDT) is FULL.
WARNING: The system serial number is invalid.
ERROR:
WARNING: The BMC System Event Log (SEL) is full.
ERROR:
WARNING: No graphics or serial consoles were found on this system.
WARNING: No usable graphics console was found on this system.The console has
Displaying PIM Information
pim
The
command allows you to display the most recent PIM information for the specified fault
type. To display PIM information for a specific fault, execute the following from the Service
Menu:
pim <processor_number> <fault_type>
.
Clearing the FPL and SEL Logs
clearlogs
The BMC
NOTE: IF the SEL logs are full, a warning will be displayed when the system boots. Capture the
log contents be captured and archive them before clearing the logs if the system is experiencing
problems. HP support representatives may need the information from these files.
4–12
WArnings
BCH command.
Table (PDT) is full.
Current loading of DIMMs failed the loading order check.
The BMC BT interface has failed on this system, Halt Boot.
The BMC BT port has failed on this system and an alternate BMC port is
being used as a failover.
defaulted to a serial port.
Service
command in the
submenu empties the log files.
Technical Reference Guide