Before Calling Support - HP ProCurve 1400-8G Installation And Getting Started Manual

Before Calling Support

Before calling your networking dealer or HP Support, to make the
support process most efficient, you first should have retrieved the
following information:
Information Item
• product identification
• copy of your network topology
map, including network addresses
assigned to the relevant devices
HP Customer Support Services
Information Location
the front of the switch
your network records
Troubleshooting
3-5