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5
Troubleshooting
5.1 Troubleshooting (Basic)
Problem
The removable battery is not charging.
Nothing appears on the screen.
The screen suddenly turns blank and the power
indicator goes off.
Wireless LAN signal quality is poor.
I cannot connect to another wireless LAN device.
I cannot connect to another device with Bluetooth.
The GPS application cannot find my location.
Solution
Make sure the AC adapter is properly connected, and
that the removable battery is properly inserted.
The tablet computer may be in sleep mode. Press the
power button to wake up the display.
The brightness level may be too low. Increase
brightness.
Make sure that LED indicator is not turned off in HotTab.
Make sure the AC adapter is properly connected.
If running on battery power, the battery may be depleted,
charge the battery.
The tablet computer may be out of range. Move the
tablet computer closer to the access point or another
wireless LAN device associated with it.
Check if your surroundings have interferences, such
as microwave ovens, cordless phones. Move the tablet
computer away from objects causing interference.
Make sure that wireless LAN feature is turned on.
Make sure that the SSID setting is the same for every
wireless LAN device in the network.
Restart the tablet computer
Make sure the IP address or subnet mask setting is
correct.
Make sure that both devices have Bluetooth turned
on (For the Tablet Computer, check HotTab to see if
Bluetooth is turned on).
Make sure that the distance between the two devices
is within 10 meters and there are no walls or large
obstructions between the devices.
Make sure the both devices are turned on and
configured to be discoverable.
Make sure that both devices are compatible.
Make sure that GPS is turned on in HotTab.
Make sure that GPS receiver and the location sensor
are enabled in Control Panel.
The tablet computer may be out of coverage area. Move
your tablet computer outdoors or closer to a window.
Check if your surroundings have interferences, such
as microwave ovens, cordless phones. Move the tablet
computer away from objects causing interference.
5-1
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