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Maintenance and Service Guide

Tablet PC TC1000
Document Part Number: 268627-001
April 2003
This guide is a troubleshooting reference used for maintaining
and servicing the tablet PC. It provides comprehensive
information on identifying tablet PC features, components, and
spare parts, troubleshooting tablet PC problems, and performing
tablet PC disassembly procedures.

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Summary of Contents for Compaq Compaq tc1000

  • Page 1: Maintenance And Service Guide

    Maintenance and Service Guide Tablet PC TC1000 Document Part Number: 268627-001 April 2003 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides comprehensive information on identifying tablet PC features, components, and spare parts, troubleshooting tablet PC problems, and performing tablet PC disassembly procedures.
  • Page 2 All other product names mentioned herein may be trademarks of their respective companies. HP shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3: Table Of Contents

    1 Product Description 1.1 Models ........1–3 1.2 Features .
  • Page 4 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . . 3–1 3.2 Tablet PC System Major Components... . 3–2 3.3 Miscellaneous Cable Kit Components .
  • Page 5: Specifications

    6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set ..... . B–1 General Requirements ......B–1 Country-Specific Requirements .
  • Page 6: Product Description

    Product Description The Compaq Tablet PC TC1000 offers a Transmeta 1.0-GHz processor with 512-KB cache, a 10.4-inch color TFT XGA display, 256 MB (133 MHz) SDRAM, and nVidia GeForce2Go graphics with 16 MB of video SDRAM. The primary pointing device on the tablet PC is the tablet PC pen. Handwriting recognition software is available in Microsoft Windows XP Tablet PC Edition, the operating system installed on the tablet PC.
  • Page 7 Product Description The optional docking station provides access to a MultiBay and a variety of connectors. Figure 1-2. Compaq Tablet PC TC1000 with Optional Keyboard and Optional Docking Station 1–2 Maintenance and Service Guide...
  • Page 8: Models

    1.1 Models Tablet PC models are shown in Tables 1-1 and 1-2 CTC1000 Description Brand/Series designator Processor type Processor speed Display type/ size/resolution Hard drive size Optical drive designator Integrated communication Operating system Maintenance and Service Guide Table 1-1 Compaq Tablet PC TC1000 Naming Conventions Options C=Compaq...
  • Page 9 Product Description Compaq Tablet PC TC1000 Models The following Compaq Tablet PC TC1000 models use config. code LBSZ and feature: ■ Pen and PointStick keyboard ■ 6-cell, 4.0 Ah lithium ion (Li ion) battery pack ■ 16 MB of discrete video memory ■...
  • Page 10 Compaq Tablet PC TC1000 Models (Continued) The following Compaq Tablet PC TC1000 models use config. code LBRZ and feature: ■ Pen and PointStick keyboard ■ 6-cell, 4.0 Ah Li ion battery pack ■ 16 MB of discrete video memory ■ 2-year warranty on parts and labor CTC1000 Belgium...
  • Page 11 Product Description Compaq Tablet PC TC1000 Models (Continued) The following models represent configure-to-order Compaq Tablet PC TC1000 models and use config. code LBQZ. These tablet PC models feature: ■ Pen and PointStick keyboard ■ 6-cell, 4.0 Ah Li ion battery pack ■...
  • Page 12 Compaq Tablet PC TC1000 Models (Continued) CTC1000 United States CTC1000 United States CTC1000 United States CTC1000 United States CTC1000 United States CTC1000 United States Maintenance and Service Guide Table 1-2 470046-342 470046-341 470046-340 470046-348 470046-347 470046-346 Product Description 1–7...
  • Page 13: Features

    Product Description 1.2 Features ■ 1.0-GHz Transmeta Crusoe 5800 processor with 512-KB integrated cache ■ nVidia GeForce2Go graphics controller with 16 MB SDRAM ■ 256 MB high-performance Synchronous DRAM (SDRAM), expandable to 768 MB ■ Microsoft Windows XP Tablet Edition ■...
  • Page 14 ❏ 8X Max DVD-ROM drive ❏ 8X Max DVD-CDRW combination drive ❏ 40- or 30-GB hard drive ■ Support for the following connectors on the tablet PC: ❏ PC Card slot ❏ CompactFlash card slot ❏ RJ-45 network ❏ RJ-11 modem ❏...
  • Page 15: Clearing A Password

    Product Description 1.3 Clearing a Password If the tablet PC you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Remove the battery pack and mini PCI communications/ memory expansion slot cover. Refer to Section 5.3, “Preparing the Tablet PC for Disassembly,”...
  • Page 16: Power Management

    1.4 Power Management The tablet PC comes with power management features that extend battery operating time and conserve power. The tablet PC supports the following power management features: ■ Suspend ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting level of performance ■...
  • Page 17: Tablet Pc External Components

    Product Description 1.5 Tablet PC External Components The external components on the front panel of the tablet are shown in Figure 1-3 and described in Table 1-3. Figure 1-3. Front Panel Components Item Component Wireless LAN activity light Battery light 1–12 Table 1-3 Front Panel Components...
  • Page 18 Front Panel Components (Continued) Item Component AC adapter light Journal launch button Tablet PC Input Panel launch button Rotate button Microphone Maintenance and Service Guide Table 1-3 Function On: AC power is being supplied through the AC adapter. When the tablet PC is in Windows, opens and closes the Microsoft Journal application, which supports handwriting.
  • Page 19 Product Description The tablet top side components are shown in Figure 1-4 and described in Table 1-4. Figure 1-4. Top Side Components Item Component USB connector PC Card eject button PC Card slot Pen holder (shown with pen 5 inserted) Tablet PC tether eyelet 1–14 Table 1-4...
  • Page 20 Top Side Components (Continued) Item Component CompactFlash card eject button CompactFlash card slot External MultiBay connector RJ-11 telephone jack RJ-45 network jack LAN connection lights (2) External monitor connector AC power connector Maintenance and Service Guide Table 1-4 Function Ejects an optional CompactFlash card from the CompactFlash card slot.
  • Page 21 Product Description The tablet left side components are shown in Figure 1-5 and described in Table 1-5. Figure 1-5. Left Side Components Item Component Security cable slot Screen protector slots (2) 1–16 Table 1-5 Left Side Components Function Attaches an optional security cable to the tablet PC.
  • Page 22 Left Side Components (Continued) Item Component Air vent Ä CAUTION: To prevent damage, the tablet PC shuts down if an overheating condition occurs. Do not block the cooling vent. Avoid placing the tablet PC on a blanket, rug, or other flexible surface that may cover the vent area.
  • Page 23 Product Description The tablet right side components are shown in Figure 1-6 and described in Table 1-6. Figure 1-6. Right Side Components Item Component Jog dial Esc button 1–18 Table 1-6 Right Side Components Function Functions like the down arrow keys on a standard keyboard. ■...
  • Page 24 Right Side Components (Continued) Item Component Windows security button Tab button Q menu button Email launch button Power switch Power/Standby light Maintenance and Service Guide Table 1-6 Function When pressed with the pen tip or a small object such as the end of a paper clip while: ■...
  • Page 25 Product Description The tablet bottom side components are shown in Figure 1-7 and described in Table 1-7. Figure 1-7. Bottom Side Components Item Component Docking alignment slots (2) Speakers (2) Audio line-out jack Headset jack Microphone jack 1–20 Table 1-7 Bottom Side Components Function Secure the tablet PC to an optional...
  • Page 26 The components on the bottom of the tablet are shown in Figure 1-8 and described in Table 1-8. Figure 1-8. Bottom Components Item Component Tilt feet (2) Docking restraint latch recess Maintenance and Service Guide Table 1-8 Bottom Components Function While the tablet PC is being used in portrait orientation as a free-standing tablet, can elevate...
  • Page 27 Product Description Bottom Components (Continued) Item Component Product identification label Docking connector Air vent Ä CAUTION: To prevent damage, the tablet PC shuts down if an overheating condition occurs. Do not block the cooling vent. Avoid placing the tablet PC on a blanket, rug, or other flexible surface that may cover the vent area.
  • Page 28 Bottom Components (Continued) Item Component Battery quick check lights (3) Battery quick check button Battery pack release latch Memory expansion and mini PCI compartment cover retention screws (2) Memory expansion and mini PCI compartment Maintenance and Service Guide Table 1-8 Function On: Each light represents a percent of a full charge.
  • Page 29: Keyboard Components

    Product Description 1.6 Keyboard Components The front panel components on the optional keyboard are shown in Figure 1-9 and described in Table 1-9. Figure 1-9. Keyboard Front Panel Components Keyboard Front Panel Components Item Component Alignment key Keyboard hooks (2) 1–24 Table 1-9 Function...
  • Page 30 Keyboard Front Panel Components (Continued) Item Component Keyboard connector Tilt adjustment Rotation disk Docking alignment notches (4) Docking connector pass-through Pointing stick Pointing stick buttons (2) Keyboard latch Caps lock light Num lock light Maintenance and Service Guide Table 1-9 Function Connects the keyboard to the keyboard connector on the tablet PC.
  • Page 31 Product Description The external components on the front panel of the keyboard are shown in Figure 1-10 and described in Table 1-10. Figure 1-10. Keyboard Front Panel Components 1–26 Maintenance and Service Guide...
  • Page 32 Keyboard Front Panel Components Item Component Function keys Fn key Keypad keys Microsoft logo key Applications key Maintenance and Service Guide Table 1-10 Function Perform system and application tasks. For example, in the Microsoft Windows operating system and many applications, pressing opens a Help file.
  • Page 33 Product Description The components on the rear panel and bottom of the optional keyboard are shown in Figure 1-11 and described in Table 1-11. Figure 1-11. Keyboard Rear Panel and Bottom Components 1–28 Maintenance and Service Guide...
  • Page 34 Keyboard Rear Panel and Bottom Components Item Component Screen protector slots Attachment release switch Universal alignment slots Alignment key slot Maintenance and Service Guide Table 1-11 Function Attach the screen protector to the keyboard. Releases an attachment, such as the portfolio or optional screen protector, from the keyboard.
  • Page 35: Docking Station Components

    Product Description 1.7 Docking Station Components The front and left side components on the optional docking station are shown in Figure 1-12 and described in Table 1-12. Figure 1-12. Docking Station Front and Left Side Components 1–30 Maintenance and Service Guide...
  • Page 36 Docking Station Front and Left Side Components Item Component Docking stand Docking eject pin Release handle Docking connector Docking restraint latch Docking alignment brackets (2) Security cable slot MultiBay release lever External MultiBay connector Maintenance and Service Guide Table 1-12 Function Holds the tablet PC when it is docked.
  • Page 37 Product Description The rear panel and right side components on the optional docking station are shown in Figure 1-13 and described in Table 1-13. Figure 1-13. Docking Station Rear Panel and Right Side Components 1–32 Maintenance and Service Guide...
  • Page 38 Docking Station Rear Panel and Right Side Components Item Component Pivot arm MultiBay RJ-45 network jack External monitor connector Audio line-in jack Audio line-out jack USB connectors (3) AC power connector Maintenance and Service Guide Table 1-13 Function Tilts the docking stand forward and backward to enable different viewing angles and different docking modes.
  • Page 39: Design Overview

    Product Description 1.8 Design Overview This section presents a design overview of key parts and features of the tablet PC. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
  • Page 40: Troubleshooting

    Å WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.
  • Page 41: Using Computer Setup

    Troubleshooting ■ Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows operating system. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows 2000, Windows XP Professional, or Windows XP Home.
  • Page 42: Selecting From The File Menu

    Selecting from the File Menu Select System Information Save to Floppy Restore from Floppy Restore Defaults Ignore Changes and Exit Save Changes and Exit Maintenance and Service Guide Table 2-1 File Menu To Do This ■ View identification information about the tablet PC, a docking base, and any battery packs in the system.
  • Page 43: Selecting From The Security Menu

    Troubleshooting Selecting from the Security Menu Select Setup Password Power-on Password DriveLock Passwords Password Options Password options can be selected only when a power-on password has been set. Device Security System IDs *Not applicable to SuperDisk LS-120 drives. 2–4 Table 2-2 Security Menu To Do This Enter, change, or delete a setup password.
  • Page 44: Selecting From The Advanced Menu

    Selecting from the Advanced Menu Select Language (or press Boot Options Device Options Maintenance and Service Guide Table 2-3 Advanced Menu To Do This Change the Computer Setup language. Enable/disable: ■ QuickBoot, which starts the tablet PC more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.)
  • Page 45 Troubleshooting Select Device Options (continued) HDD Self-Test Options *Video modes vary even within regions. However, NTSC is common in North America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and PAL-M, in Brazil. Other South and Central American regions may use NTSC, PAL, or PAL-M.
  • Page 46: Using Compaq Diagnostics

    2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens. You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar. Compaq Diagnostics is designed to test Compaq components.
  • Page 47: Obtaining, Saving, Or Printing Diagnostic

    Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test.
  • Page 48 5. Select a test mode: ❏ Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed and may be prompted to insert or remove devices. ❏ Unattended Mode—Does not display prompts. If errors are found, they are displayed when testing is complete.
  • Page 49: Troubleshooting Flowcharts

    Troubleshooting 2.3 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Flowchart Description Initial troubleshooting No power, part 1 No power, part 2 No power, part 3 No power, part 4 No video, part 1 No video, part 2 Nonfunctioning docking station No operating system (OS) loading 2.10 No OS loading from hard drive, part 1 2.11...
  • Page 50 Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to Section 2.2, No Power. Check LED board, speaker connections. Go to Section 2.6, No Video.
  • Page 51 Troubleshooting Flowchart 2.2—No Power, Part 1 No Power (power LED is off). Remove from docking station (if applicable). Power up on battery power? Power up on AC power? Power up in docking station? 1. Reseat the power cables in the docking station and at the AC outlet.
  • Page 52 Flowchart 2.3—No Power, Part 2 Continued from Section 2.2, No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging, moving it to another tablet PC, or replacing it. Power on? Done Maintenance and Service Guide Done...
  • Page 53 Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from Section 2.3, No Power, Part 2. Plug directly into AC outlet. Power LED Reseat AC adapter in tablet PC and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–14 Done Done...
  • Page 54 Flowchart 2.5—No Power, Part 4 Continued from Section 2.4, No Power, Part 3. Open tablet PC. Loose or damaged parts? Close tablet PC and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items.
  • Page 55 Troubleshooting Flowchart 2.6—No Video, Part 1 No Video. Docking Station Stand-alone or Docking Station? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. 1. Cable between notebook and tablet PC display (if applicable) Check for bent 2.
  • Page 56 Flowchart 2.7—No Video, Part 2 Continued from Section 2.6, No Video, Part 1. Remove tablet PC from docking station, if connected. Adjust display brightness. Video OK? Check that tablet PC is properly seated in docking station, for bent pins on cable, and for monitor connection.
  • Page 57 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Station (if applicable) Nonfunctioning Docking Station. Reseat power cord in docking station and power outlet. Check voltage setting on docking station. Reset monitor cable connector at docking station. Docking station operating? Remove tablet PC, reseat all internal parts, and replace any damaged items in docking station.
  • Page 58 Flowchart 2.9—No Operating System (OS) Loading No OS Loading.* Reseat power cord in docking station and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to Section 2.10.
  • Page 59 Troubleshooting Flowchart 2.10—No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the setup utility for correct booting order. Boot from hard drive? Done 2–20 Go to Section 2.11,...
  • Page 60 Flowchart 2.11—No OS Loading from Hard Drive, Part 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. CD or diskette in drive? Remove diskette and reboot. Boot from hard drive? Boot from diskette drive? Hard drive accessible? Go to Section 2.12,...
  • Page 61 Troubleshooting Flowchart 2.12—No OS Loading from Hard Drive, Part 3 Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. System files on hard drive? Virus on hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad...
  • Page 62 Flowchart 2.13—No OS Loading from Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the setup utility? Diskette drive boot order? Change boot priority using the setup utility. Maintenance and Service Guide Reseat diskette drive.
  • Page 63 Troubleshooting Flowchart 2.14—No OS Loading from CD- or DVD-ROM Drive No OS Loading from CD- or DVD-ROM Drive. Boots from CD or DVD? Reseat drive. 2–24 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting Section 2.17, from another...
  • Page 64 Flowchart 2.15—No Audio, Part 1 No Audio. Tablet PC in docking station (if applicable)? Go to Section 2.16, No Audio, Part 2. Maintenance and Service Guide Turn up audio internally or externally. Undock Replace the following docking station components one at a time as applicable. Check after each change.
  • Page 65 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from Section 2.15, No Audio, Part 1. Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–26 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
  • Page 66 Flowchart 2.17—Nonfunctioning Device Unplug the nonfunctioning device from the tablet PC, and inspect cables and plugs for bent or Clear CMOS. Reattach device. Close tablet PC, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning Device.
  • Page 67 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect tablet PC to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Done 2–28 Replace system board. Replace internal keyboard or cable. Replace system board. Done Maintenance and Service Guide...
  • Page 68 Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect tablet PC to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable. Replace system board.
  • Page 69 Troubleshooting Flowchart 2.20—No Network or Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the tablet PC and open. Reseat NIC/modem (if applicable). 2–30 Replace jack or have jack activated.
  • Page 70: Illustrated Parts Catalog

    This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the tablet PC serial number and model number located on the bottom of the tablet PC (Figure 3-1).
  • Page 71: Tablet Pc System Major Components

    Illustrated Parts Catalog 3.2 Tablet PC System Major Components Figure 3-2. Tablet PC Major Components 3–2 Maintenance and Service Guide...
  • Page 72 Spare Parts: Tablet PC System Major Components Item Description Display components Display panel assembly Display bezel with inverter Bridge battery Digitizer Miscellaneous Cable Kit, includes: Switch board cable Digitizer cable Speaker cable Display panel cable Modem cable not illustrated: display inverter cable Miscellaneous Plastic/Hardware Kit, includes: PC Card slot space saver CompactFlash card slot space saver...
  • Page 73 Illustrated Parts Catalog Figure 3-2. Tablet PC Major Components 3–4 Maintenance and Service Guide...
  • Page 74 Spare Parts: Tablet PC System Major Components (Continued) Item Description System board (includes fan, heat sink, and 256 MB memory) Fan and heat sink (not illustrated separately) Switch board Speaker assembly (includes audio board) Base enclosure (includes battery shield, hard drive bracket, LED board assembly, connector cover, and shields) Wireless local area network (LAN) board...
  • Page 75: Miscellaneous Cable Kit Components

    Illustrated Parts Catalog 3.3 Miscellaneous Cable Kit Components Figure 3-3. Miscellaneous Cable Kit Components Miscellaneous Cable Kit Components Item Description Modem cable Display panel cable Speaker cable Digitizer cable Display inverter cable Switch board cable 3–6 Table 3-2 Spare Part Number 310673-001 Maintenance and Service Guide...
  • Page 76: Miscellaneous Plastics/Hardware Kit

    3.4 Miscellaneous Plastics/Hardware Kit Components Figure 3-4. Miscellaneous Plastic/Hardware Kit Contents Miscellaneous Plastic/Hardware Kit Components Item Description CompactFlash card slot space saver PC Card slot space saver Pen holder push block assembly Pen holder Tablet PC feet (2) Hard drive cover Keyboard release assembly Memory expansion/mini PCI communications compartment cover Maintenance and Service Guide...
  • Page 77: Keyboard

    Illustrated Parts Catalog 3.5 Keyboard Figure 3-5. Tablet PC TC1000 Keyboard Description Tablet PC TC1000 Keyboards Australia Denmark European France French Canada German International Italy Japan 3–8 Table 3-4 Tablet PC TC1000 Keyboard 310681-011 Korea 310681-081 Norway 310681-021 People’s Republic 310681-051 310681-121 Sweden/Finland...
  • Page 78: Docking Station

    3.6 Docking Station Figure 3-6. Compaq Tablet PC TC1000 Docking Station Description Tablet PC TC1000 Docking Station Maintenance and Service Guide Table 3-5 Optional Docking Station Illustrated Parts Catalog Spare Part Number 311063-001 3–9...
  • Page 79: Docking Station Components

    Illustrated Parts Catalog 3.7 Docking Station Components Figure 3-7. Compaq Tablet PC TC1000 Docking Station Components 3–10 Maintenance and Service Guide...
  • Page 80 Item Description Docking stand and pivot arm Top case Board assembly Bottom case Maintenance and Service Guide Table 3-6 Docking Station Components Illustrated Parts Catalog Spare Part Number 311189-001 311190-001 311192-001 311191-001 3–11...
  • Page 81: Miscellaneous

    Illustrated Parts Catalog 3.8 Miscellaneous Spare Parts: Miscellaneous (not illustrated) Description AC power cord, 3 wire Australia Europe International Italy Japan Korea People’s Republic of China AC adapter, 65 W Pen (uses a 1.5 VDC, AAAA battery) Tablet PC Miscellaneous Screw Kit (includes the following screws;...
  • Page 82: Removal And Replacement Preliminaries

    Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Torx T8 screwdriver ■ Phillips P0 screwdriver ■...
  • Page 83: Service Considerations

    Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the tablet PC, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
  • Page 84: Preventing Damage To Removable Drives

    4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the tablet PC, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the tablet PC.
  • Page 85: Preventing Electrostatic Damage

    Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.
  • Page 86: Workstation Precautions

    ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
  • Page 87: Grounding Equipment And Methods

    Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
  • Page 88 ■ Nonconductive plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage levels and protective materials Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube...
  • Page 89: Removal And Replacement Procedures

    Removal and Replacement Procedures This chapter provides removal and replacement procedures. Torx T8 and Phillips P0 screws are removed during the disassembly of the tablet PC and the docking station. There are 36 screws, in 4 different sizes, that must be removed, replaced, and loosened when servicing the tablet PC.
  • Page 90: Serial Number

    Removal and Replacement Procedures 5.1 Serial Number Report the tablet PC serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the tablet PC (Figure 5-1). Figure 5-1. Serial Number Location 5–2 Maintenance and Service Guide...
  • Page 91: Disassembly Sequence Chart

    5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing tablet PC components. Section Description Preparing the tablet PC for disassembly Battery pack Mini PCI communications board Memory expansion board Hard drive Real time clock (RTC) battery Display panel assembly Speaker assembly...
  • Page 92: Preparing The Tablet Pc For Disassembly

    Removal and Replacement Procedures 5.3 Preparing the Tablet PC for Disassembly Perform the following steps before disassembling the tablet PC: 1. Turn off the tablet PC. 2. Disconnect the AC adapter and all external devices. 3. Remove the battery pack by following these steps: Battery pack, Li ion a.
  • Page 93 b. Remove the PM2.0 × 4.0 screw pack to the tablet PC (Figure 5-2). c. Slide the battery release latch tablet to release the battery pack. d. Use the notch in the battery pack to lift the left side of the battery pack up and swing it to the right e.
  • Page 94 Removal and Replacement Procedures 4. Remove the mini PCI communications board by following these steps: a. Turn the tablet panel side down with the power switch and jog dial facing you. b. Remove the two PM2.0 × 4.0 screws mini PCI communications/memory expansion slot cover to the tablet PC (Figure 5-3).
  • Page 95: Mini Pci Communications Board

    e. Disconnect the modem cable cables (Figure 5-4). Spread the retaining tabs communications board to the system board. g. The mini PCI communications board will rise up at a 45-degree angle. h. Pull the mini PCI communications board away from the connector at a 45-degree angle Figure 5-4.
  • Page 96: Memory Expansion Board

    Removal and Replacement Procedures 5. Remove the memory expansion board by following these steps: a. Remove the mini PCI communications/memory expansion slot cover. b. Spread the retaining tabs expansion board to the system board (Figure 5-5). c. The memory expansion board will rise up at a 45-degree angle.
  • Page 97 6. Remove the hard drive by following these steps: a. Turn the tablet PC panel side down with the power switch and jog dial facing you. b. Remove the two PM2.0 × 4.0 screws hard drive cover to the tablet PC (Figure 5-6). c.
  • Page 98: Hard Drive

    Removal and Replacement Procedures e. Use the tab the drive to the right board (Figure 5-7). Remove the hard drive from the tablet Figure 5-7. Removing the Hard Drive Reverse the preceding procedures to install the hard drive. 40 GB 30 GB 5–10 on the right side of the hard drive to slide...
  • Page 99: Real Time Clock (Rtc) Battery

    5.4 Real Time Clock (RTC) Battery Disk cell RTC battery Perform the following steps to remove the RTC battery: 1. Prepare the tablet PC for disassembly (Section 5.3). 2. Remove the mini PCI communications/memory expansion slot cover. 3. Turn the tablet PC panel side down with the power switch and jog dial facing you.
  • Page 100: Display Panel Assembly

    Removal and Replacement Procedures 5.5 Display Panel Assembly Display Panel Assembly Components Display panel assembly Display bezel with inverter Bridge battery Digitizer Perform the following steps to remove and disassemble the display panel assembly: 1. Prepare the tablet PC for disassembly (Section 5.3). 2.
  • Page 101 3. Remove the seven TM2.5 × 7.0 screws display panel assembly to the tablet PC (Figure 5-9). 4. Open the bottom tilt foot screw tablet PC. Figure 5-9. Removing the Display Panel Assembly Screws Maintenance and Service Guide Removal and Replacement Procedures and remove the TM2.5 ×...
  • Page 102 Removal and Replacement Procedures 5. Slide and hold the keyboard release latch (Figure 5-10). 6. Remove the TM2.5 × 7.0 screw panel assembly to the tablet PC. 7. Disconnect the digitizer cable Figure 5-10. Removing the Display Panel Assembly Screw and Disconnecting the Digitizer Cable 5–14 to the right...
  • Page 103: Display Panel Assembly

    8. Turn the tablet PC panel side up with the power switch and jog dial facing you. 9. Lift and hold the front edge of the base enclosure rests at a 45-degree angle (Figure 5-11). 10. Release the ZIF connector attached and disconnect the cable 11.
  • Page 104 Removal and Replacement Procedures 12. Position the display panel assembly so the display panel is facing down and the inverter and bridge battery are facing you. 13. Remove the two PM2.0 × 5.0 screws display panel bracket to the display panel assembly (Figure 5-12).
  • Page 105 15. Disconnect the inverter board cable (Figure 5-13). 16. Release the ZIF connector cable is attached and disconnect the cable 17. Remove the tape back of the display panel. Figure 5-13. Disconnecting the Display Panel Cables Maintenance and Service Guide Removal and Replacement Procedures to which the inverter board that secures the inverter board cable to the...
  • Page 106 Removal and Replacement Procedures 18. Remove the four PM2.0 × 4.0 screws display panel to the display bezel (Figure 5-14). 19. Swing the two flex cables to the left 20. Lift the front edge of the display panel forward Figure 5-14. Removing the Display Panel 5–18 to remove it from the display bezel.
  • Page 107 21. Remove the PM2.0 × 5.0 screw the display panel assembly (Figure 5-15). 22. Lift the front edge of the digitizer display panel. Figure 5-15. Removing the Digitizer Maintenance and Service Guide Removal and Replacement Procedures that secures the digitizer to and slide it out of the 5–19...
  • Page 108 Removal and Replacement Procedures 23. Disconnect the bridge battery cable board (Figure 5-16). 24. Remove the bridge battery Figure 5-16. Removing the Bridge Battery Reverse the preceding procedures to reassemble and install the display panel assembly. 5–20 from the panel inverter from the panel bezel.
  • Page 109: Speaker Assembly

    5.6 Speaker Assembly Speaker assembly and audio board Perform the following steps to remove the speaker assembly: 1. Prepare the tablet PC for disassembly (Section 5.3). 2. Remove the display panel assembly (Section 5.5). 3. Turn the tablet PC base enclosure top side up with the power switch and jog dial facing you.
  • Page 110 Removal and Replacement Procedures 6. Release the system board ZIF connector speaker cable is attached and disconnect the cable system board (Figure 5-18). 7. Remove the tape Card assembly. 8. Remove the speaker cable ✎ The speaker cable is included in the Miscellaneous Cable Kit, spare part number 310673-001.
  • Page 111: Digitizer Cable

    5.7 Digitizer Cable ✎ The digitizer cable is included in the Miscellaneous Cable Kit, spare part number 310673-001. Perform the following steps to remove the digitizer cable: 1. Prepare the tablet PC for disassembly (Section 5.3). 2. Remove the display panel assembly (Section 5.5). 3.
  • Page 112: System Board

    Removal and Replacement Procedures 5.8 System Board System board with fan and heat sink (includes 256 MB memory) Perform the following steps to remove the system board: 1. Prepare the tablet PC for disassembly (Section 5.3). 2. Remove the display panel assembly (Section 5.5). 5–24 System Board Spare Part Number Information...
  • Page 113 3. Position the tablet PC base enclosure so the heat sink grille faces you. 4. Remove the four TM2.5 × 7.0 screws keyboard release assembly to the base enclosure (Figure 5-20). 5. Lift the keyboard release assembly straight up it from the base enclosure. ✎...
  • Page 114 Removal and Replacement Procedures ✎ When installing the keyboard release assembly, make sure the actuator tab After this tab is positioned properly, install the keyboard release assembly Figure 5-21. Installing the Keyboard Release Assembly 5–26 in the base enclosure is in the leftmost position. and screws (Figure 5-21).
  • Page 115 6. Position the base enclosure so the PC Card slot is facing you. 7. Press the PC Card release button enclosure. Press the button a second time to eject the contents of the PC Card slot (Figure 5-22). 8. Remove the PC Card slot device 9.
  • Page 116 Removal and Replacement Procedures 11. Release the ZIF connector is attached and disconnect the cable (Figure 5-23). 12. Release the ZIF connector is attached and disconnect the cable ✎ The switch board cable is included in the Miscellaneous Cable Kit, spare part number 310673-001. Figure 5-23.
  • Page 117 13. Release the ZIF connector attached and disconnect the LED board cable system board (Figure 5-24). 14. Remove the four PM2.0 × 5.0 screws that secure the system board to the base enclosure. The screws are located in the following locations: ❏...
  • Page 118 Removal and Replacement Procedures 15. Position the base enclosure so the heat sink grille faces you. 16. Use the heat sink grille board 17. Slide the system board away from the base enclosure at an angle Figure 5-25. Removing the System Board Reverse the preceding procedures to install the system board.
  • Page 119: Fan And Heat Sink

    5.9 Fan and Heat Sink Fan and Heat Sink ✎ The fan and heat sink are included with the system board. A fan and heat sink can also be ordered using spare part number 310665-001. Perform the following steps to remove the fan and heat sink: 1.
  • Page 120 Removal and Replacement Procedures 4. Remove the three PM2.0 × 3.5 screws shield to the base enclosure (Figure 5-26). 5. Remove the shield 6. Disconnect the fan cable Figure 5-26. Removing the EMI Shield 5–32 from the system board. Maintenance and Service Guide that secure the EMI...
  • Page 121 7. Turn the system board bottom side up with the heat sink grille facing you. 8. Remove the mylar system board shield 9. Remove the three PM2.0 × 5.0 screws and heat sink to the system board. 10. Lift the system board straight up will remain resting on the work surface.
  • Page 122: Modem Cable

    Removal and Replacement Procedures 5.10 Modem Cable ✎ The modem cable is included in the Miscellaneous Cable Kit, spare part number 310673-001. Perform the following steps to remove the modem cable: 1. Prepare the tablet PC for disassembly (Section 5.3). 2.
  • Page 123: Switch Board

    5.11 Switch Board Switch board Perform the following steps to remove the switch board: 1. Prepare the tablet PC for disassembly (Section 5.3). 2. Remove the display panel assembly (Section 5.5). 3. Remove the system board (Section 5.8). 4. Position the tablet PC base enclosure so the PC Card slot faces you.
  • Page 124 Removal and Replacement Procedures 5. Route the wireless LAN antenna cable the pen holder (Figure 5-29). 6. Remove the PM2.0 × 3.5 screw board to the base enclosure. 7. Remove the switch board Figure 5-29. Removing the Switch Board Reverse the preceding procedures to install the switch board. 5–36 out of the clips in that secures the switch...
  • Page 125: Docking Station

    5.12 Docking Station Docking station Docking stand and pivot arm Top case Board assembly Bottom case Perform the following steps to disassemble the docking station: 1. Position the docking station bottom side up, resting on the docking stand, with the bottom case facing you. 2.
  • Page 126 Removal and Replacement Procedures 3. Position the docking station top side up with the rear panel facing you and the docking stand swung all the way back. 4. Lift the left rear edge of the top case the case 5. Remove the top case Figure 5-31.
  • Page 127 Removal and Replacement Procedures 6. Disconnect the docking stand cable from the board assembly (Figure 5-32). Figure 5-32. Disconnecting the Docking Stand Cable Maintenance and Service Guide 5–39...
  • Page 128 Removal and Replacement Procedures ✎ Make sure the docking stand and pivot arm are supported before removing the following screws. The docking stand and pivot arm can fall if not supported. 7. Remove the following screws: ❏ Two PM2.5 × 5.0 screws to the bottom case (Figure 5-33) ❏...
  • Page 129 Removal and Replacement Procedures 9. Disconnect the switch cable from the board assembly (Figure 5-34). 10. Remove the seven PM2.5 × 5.0 screws that secure the board assembly to the bottom case. Figure 5-34. Removing the Board Assembly Screws Maintenance and Service Guide 5–41...
  • Page 130 Removal and Replacement Procedures 11. Lift the front edge of the board assembly angle (Figure 5-35). 12. Slide the board assembly forward connectors clear the bottom case. 13. Lift the board assembly straight up bottom case. Figure 5-35. Removing the Board Assembly Reverse the preceding procedures to assemble the docking station.
  • Page 131 This chapter provides physical and performance specifications. Dimensions Height Width Depth Weight (varies by configuration) Tablet PC only Tablet PC with keyboard Stand-alone power requirements Nominal operating voltage Maximum operating power Peak operating power Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maintenance and Service Guide...
  • Page 132 Specifications Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating Vibration Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The tablet PC operates well within this range of temperatures. 6–2 Table 6-1 Tablet PC (Continued)
  • Page 133 Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Maintenance and Service Guide Table 6-2 10.4-inch XGA, TFT Display 23.6 cm 17.3 cm 26.4 cm up to 16.8 million 150:1 140 nit typical 0.264 ×...
  • Page 134 Specifications User capacity per drive Drive height Drive width Interface type Seek times (typical read, including setting) Single track Average Full stroke Logical blocks Logical configuration Cylinders Heads Sectors per track 1 GB=1,073,741,824 bytes. System capability may differ. Actual drive specifications may differ slightly. Certain restrictions and exclusions apply.
  • Page 135 Physical configuration Cylinders Heads Sectors per track Bytes per sector Buffer size Disk rotational speed Transfer rate Interface max (MB/s) Media (MB/s) 1 GB=1,073,741,824 bytes. System capability may differ. Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details.
  • Page 136 Specifications (For Use Only in the Docking Station or External MultiBay) Diskette size Light Height Bytes per sector Sectors per track High density Low density Tracks per side High density Low density Read/write heads Average seek times Track-to-track (high/low) Average (high/low) Settling time Latency average 6–6...
  • Page 137 (For Use Only in the Docking Station or External MultiBay) Applicable disk Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full stroke Cache buffer Data transfer rate Sustained, 16X Variable Normal PIO Mode 4 (single burst) Startup time Stop time Maintenance and Service Guide...
  • Page 138 Specifications (For Use Only in the Docking Station or External MultiBay) Applicable disk Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate Max 24X CD Max 8X DVD Normal IO Mode 4 (single burst) Startup time Stop time...
  • Page 139 (For Use Only in the Docking Station or External MultiBay) Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate Sustained, 16X Sustained, 4X CD-RW Normal PIO Mode 4 (single burst) Startup time Stop time Maintenance and Service Guide...
  • Page 140 Specifications Weight Power supply (input) Operating voltage Operating current Operating frequency range Maximum transient Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating: charging Operating: discharging Nonoperating Battery recharge time System off or in Standby System on (varies depending on system power consumption) 6–10 Table 6-8...
  • Page 141 Hardware DMA DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 ✎ PC Card controller can use DMA 1, 2, or 5. Maintenance and Service Guide Table 6-10 System DMA System Function Available for audio Entertainment audio (default; alternate=DMA0, DMA3, none) Diskette drive ECP parallel port LPT1 (default;...
  • Page 142 Specifications Hardware IRQ System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse IRQ13 Coprocessor (not available to any peripheral)
  • Page 143 I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091 093 - 09F 0A0 - 0A1...
  • Page 144 Specifications System I/O Addresses (Continued) I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - 16F 170 - 177 178 - 1EF 1F0 - 1F7 1F8 - 200 202 - 21F 220 - 22F 230 - 26D 26E - 26...
  • Page 145 System I/O Addresses (Continued) I/O Address (hex) 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B 38C - 3AF 3B0 - 3BB 3BC - 3BF 3C0 - 3DF 3E0 - 3E1 3E2 - 3E3...
  • Page 146 Specifications Size Memory Address 640 KB 00000000-0009FFFF 128 KB 000A0000-000BFFFF 48 KB 000C0000-000CBFFF 160 KB 000C8000-000E7FFF 64 KB 000E8000-000FFFFF 15 MB 00100000-00FFFFFF 58 MB 01000000-047FFFFF 58 MB 04800000-07FFFFFF 2 MB 08000000-080FFFFF 4 GB 08200000-FFFEFFFF 64 KB FFFF0000-FFFFFFFF 6–16 Table 6-13 System Memory Map System Function Base memory...
  • Page 147 Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused Maintenance and Service Guide Table A-1 RJ-45 Network Interface Signal Unused Receive – Unused Unused A–1...
  • Page 148 Connector Pin Assignments Signal Unused Ring Signal +5 VDC Data – A–2 Table A-2 RJ-11 Modem Signal Unused Unused Unused Table A-3 Universal Serial Bus Signal Data + Ground Maintenance and Service Guide...
  • Page 149 Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog Maintenance and Service Guide Table A-4 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Connector Pin Assignments A–3...
  • Page 150 Connector Pin Assignments Signal Audio out Signal Audio in A–4 Table A-5 Stereo Speaker/Headphone Table A-6 Microphone Signal Ground Signal Ground Maintenance and Service Guide...
  • Page 151: B Power Cord Set Requirements

    Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the tablet PC permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set received with the tablet PC meets the requirements for use in the country where the equipment is purchased.
  • Page 152: Country-Specific Requirements

    Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway Sweden Switzerland United Kingdom United States B–2 Accredited Agency EANSW CEBC DEMKO FIMKO METI KEMA NEMKO SEMKO Applicable Note Number...
  • Page 153: Notes

    Notes 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor.
  • Page 154: C Screw Listing

    Screw Listing This appendix provides specification and reference information for the screws used in the tablet PC and the docking station. All screws listed in this appendix are available for the tablet PC in the Miscellaneous Screw Kit, spare part number 310674-001, and for the docking station in the Miscellaneous Docking Station Screw Kit, spare part number 311241-001.
  • Page 155 Screw Listing Where used: 1 One screw that secures the battery pack to the tablet PC (documented in Section 5.3) 2 Two screws that secure the mini PCI communications/memory expansion slot cover to the tablet PC (documented in Section 5.3) 3 Two screws that secure the hard drive bracket to the tablet PC (documented in Section 5.3) 4 One screw that secures the connector cover to the tablet PC.
  • Page 156 Phillips M2.0 × 4.0 Screw (Continued) Where used: Four screws that secure the display panel to the display bezel (documented in Section 5.5) Figure C-2. Phillips M2.0 × 4.0 Screw Locations Maintenance and Service Guide Table C-1 Color Qty. Length Silver 4.0 mm Screw Listing...
  • Page 157 Screw Listing Where used: 1 One screw that secures the connector cover and display panel assembly to the tablet PC (documented in Section 5.5) 2 Eight screws that secure the display panel assembly to the tablet PC (documented in Section 5.5) Figure C-3.
  • Page 158 Torx M2.5 × 7.0 Screw (Continued) Where used: Four screws that secure the keyboard release assembly to the base enclosure (documented in Section 5.8) Figure C-4. Torx M2.5 × 7.0 Screw Locations Maintenance and Service Guide Table C-2 Color Qty. Length Silver 7.0 mm...
  • Page 159 Screw Listing Torx M2.5 × 7.0 Screw (Continued) Where used: Four screws that secure the docking station top case to the bottom case (documented in Section 5.12) Figure C-5. Torx M2.5 × 7.0 Screw Locations C–6 Table C-2 Color Qty. Length Silver 7.0 mm...
  • Page 160 Where used: Two screws that secure the display panel bracket to the display panel assembly (documented in Section 5.5) One screw that secures the digitizer to the display panel assembly (documented in Section 5.5) Figure C-6. Phillips M2.0 × 5.0 Screw Locations Maintenance and Service Guide Table C-3 Phillips M2.0 ×...
  • Page 161 Screw Listing Phillips M2.0 × 5.0 Screw (Continued) Where used: Four screws that secure the system board to the base enclosure (documented in Section 5.8) Figure C-7. Phillips M2.0 × 5.0 Screw Locations C–8 Table C-3 Color Qty. Length Silver 5.0 mm Maintenance and Service Guide Head...
  • Page 162 Phillips M2.0 × 5.0 Screw (Continued) Where used: Three screws that secure the fan and heat sink to the system board (documented in Section 5.9) Figure C-8. Phillips M2.0 × 5.0 Screw Locations Maintenance and Service Guide Table C-3 Color Qty.
  • Page 163 Screw Listing Where used: Three screws that secure the EMI shield to the base enclosure (documented in Section 5.9) Figure C-9. Phillips M2.0 × 3.5 Screw Locations C–10 Table C-4 Phillips M2.0 × 3.5 Screw Color Qty. Silver Length Thread 3.5 mm 2.0 mm Maintenance and Service Guide...
  • Page 164 Phillips M2.0 × 3.5 Screw (Continued) Where used: One screw that secures the switch board to the base enclosure (documented in Section 5.11) Figure C-10. Phillips M2.0 × 3.5 Screw Locations Maintenance and Service Guide Table C-4 Color Qty. Length Silver 3.5 mm Screw Listing...
  • Page 165 Screw Listing Where used: Two screws that secure the docking station pivot arm and cable bracket to the bottom case (documented in Section 5.12) Seven screws that secure the docking station board assembly to the bottom case (documented in Section 5.12) Figure C-11.
  • Page 166 Where used: One screw that secures the docking station pivot arm hinge to the bottom case (documented in Section 5.12) Figure C-12. Phillips M2.5 × 12.0 Screw Location Maintenance and Service Guide Table C-6 Phillips M2.5 × 12.0 Screw Color Qty.
  • Page 167 Screw Listing Where used: Three screws that secure the docking station pivot arm hinge to the bottom case (documented in Section 5.12) Figure C-13. Phillips M2.5 × 6.0 Screw Locations C–14 Table C-7 Phillips M2.5 × 6.0 Screw Color Qty. Silver Length Thread...
  • Page 168 AC adapter spare part number 3–12 specifications 6–10 AC adapter light 1–13 AC power connector docking station 1–33 tablet PC 1–15 air vent 1–17 alignment key 1–24 alignment key slot keyboard 1–29 tablet PC 1–17 Applications key 1–27 attachment release latch (tablet PC) 1–22 attachment release switch (keyboard) 1–29...
  • Page 169 Index CompactFlash card, device removal 5–27 Compaq Diagnostics 2–1 components docking station front panel 1–30 left side 1–30 rear panel 1–32 right side 1–32 keyboard front panel 1–26 rear panel 1–28 top 1–24 tablet PC bottom 1–21 bottom side 1–20 front panel 1–12 left side 1–16 right side 1–18...
  • Page 170 display, specifications 6–3 DMA specifications 6–11 docking alignment brackets (docking stand) 1–31 docking alignment notches (keyboard) 1–25 docking alignment slots (tablet PC) 1–20 docking connector docking station 1–31 tablet PC 1–22 docking connector pass-through 1–25 docking eject pin 1–31 docking restraint latch (docking station) 1–31 docking restraint latch recess (tablet PC) 1–21...
  • Page 171 Index electrostatic discharge 4–4 4–7 Email launch button 1–19 EMI shield 5–32 Esc button 1–18 external monitor connector docking station 1–33 pin assignments A–3 tablet PC 1–15 external MultiBay connector docking station 1–31 tablet PC 1–15 fan and heat sink removal 5–31 spare part number 3–5...
  • Page 172 keyboard release assembly illustrated 3–2 installation 5–26 removal 5–25 keypad keys 1–27 LAN connection lights 1–15 memory expansion board illustrated 3–4 removal 5–8 spare part number 3–5 memory expansion/mini PCI communications compartment 1–23 memory expansion/mini PCI communications compartment cover illustrated 3–2 Maintenance and Service Guide 3–7 memory expansion/mini PCI...
  • Page 173 Index Miscellaneous Plastics/Hardware Kit components 3–2 spare part number 3–3 Miscellaneous Screw Kit contents 3–12 spare part number 3–12 models 1–3 modem cable disconnection 5–7 illustrated 3–2 removal 5–34 modem jack pin assignments A–2 modem, troubleshooting 2–30 monitor connector pin assignments A–3 MultiBay 1–33 MultiBay release lever 1–31...
  • Page 174 real time clock battery illustrated 3–4 removal 5–11 spare part number 3–5 release handle 1–31 removal and replacement preliminaries 4–1 procedures 5–1 RJ-11 jack location 1–15 pin assignments A–2 RJ-45 jack docking station 1–33 pin assignments A–1 tablet PC 1–15 rotate button 1–13 rotation disk 1–25 RTC battery...
  • Page 175 Index system board illustrated 3–4 removal 5–24 spare part number 3–5 system memory map 6–16 Tab button 1–19 tablet PC components bottom 1–21 bottom side 1–20 front panel 1–12 left side 1–16 right side 1–18 top side 1–14 tablet PC input panel launch button 1–13 tablet PC specifications 6–1 tablet PC tether eyelet 1–14...

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