Compaq LTE 5100 Maintenance And Service Manual

Compaq LTE 5100 Maintenance And Service Manual

Hp lte 5100: user guide

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The information in this guide is subject to change without notice.
Compaq Computer Corporation shall not be liable for technical or editorial
errors or omissions contained herein; nor for incidental or consequential
damages resulting from the furnishing, performance, or use of this
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This guide contains information protected by copyright. No part of this
guide may be photocopied or reproduced in any form without prior written
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Copyright 1995, 1996 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq, Deskpro, LTE, Contura, Presario, ProLinea
Registered U. S. Patent and Trademark Office.
LTE 5000 is a trademark of Compaq Computer Corporation.
Contura Registered in the Philippines Patent Office.
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft
Corporation.
The software described in this guide is furnished under a license
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MAINTENANCE AND SERVICE GUIDE
COMPAQ LTE 5000 FAMILY OF PERSONAL COMPUTERS
First Edition (September 1995)
Second Edition (November 1996)
Documentation Part Number 213583-002
Spare Part Number 213622-002

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Summary of Contents for Compaq LTE 5100

  • Page 1 Notice The information in this guide is subject to change without notice. Compaq Computer Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.
  • Page 2: Computer Features And Models

    Chapter 1. Product Description 1.1 Computer Features and Models The Compaq LTE 5000 Family of Personal Computers introduces a new generation of performance notebook computers with advanced modularity, Pentium processors with 64-bit architecture, PCI local bus graphics, and extensive multimedia support. This full- function family of notebook computers allows desktop functionality and connectivity via an optional expansion base.
  • Page 3 LTE 5000 Model Pentium/75 510 CSTN --------------------------------------------------------------------------- LTE 5000 Model Pentium/75 810 CSTN --------------------------------------------------------------------------- LTE 5000 Model Pentium/75 810 CTFT --------------------------------------------------------------------------- LTE 5100 Model Pentium/90 810 CTFT --------------------------------------------------------------------------- LTE 5100 Model Pentium/90 Display Hard Drive 10.4-inch 510 MB CSTN/VGA 11.3-Inch...
  • Page 4 810 CD CTFT --------------------------------------------------------------------------- LTE 5150 Model Pentium/100 810 CSTN 800 x 600 --------------------------------------------------------------------------- LTE 5200 Model Pentium/120 1350 CTFT --------------------------------------------------------------------------- LTE 5250 Model Pentium/120 810 CTFT 800 x 600 --------------------------------------------------------------------------- LTE 5280 Model Pentium/120 810 CTFT 800 x 600 --------------------------------------------------------------------------- LTE 5280 Model Pentium/120...
  • Page 5 o Compaq PCMCIA 3.14 o Logitech Mouse Ware 6.46 o PUMA TranXit Version 1.03 o Microsoft Video for Windows 1.10e (Runtime version) o Machine Check Version 1.1 (MACHCHK.SYS) o SystemSoft Suspend-To-Disk Utility 2.20.00 (0VMAKFIL.EXE) o Compaq Supplementary Programs o Microsoft Supplementary Programs o SAFETY &...
  • Page 6 LAN management tools from Compaq and other leading vendors to make Compaq portable computers easier to inventory, troubleshoot, and protect. Asset Management AssetControl is asset management software designed to cut the time and cost of conducting a physical inventory of personal computers, key components, and monitors.
  • Page 7: Chapter 1.2 Computer Options

    1.1.5 Security Features The computer has the following security features: o Ability to secure drives in the dedicated hard drive bay and computer MultiBay o Ability to secure the computer and either MultiBay Expansion Base to an immovable object with an optional cable lock o Ability to establish power-on and setup passwords and to disable ports and devices from the Security menu in Computer Setup 1.1.6 Power Management...
  • Page 8 - Two CD-ROM drives: You can have one in the expansion base and one in the computer; either drive can be data or audio. If both drives are in the expansion base, they must be for data only. - One CD-ROM drive: It can be either data or audio and in either the computer or expansion base.
  • Page 9 o 3.5-inch 1.44 MB Diskette Drive o 510 MB IDE Hard Drive o 810 MB IDE Hard Drive o 1.35 GB IDE Hard Drive o 2.16 GB w/DFP IDE Hard Drive o 2.16 GB IDE Hard Drive Diskette Drive The computer uses a 3.5-inch diskette drive that is enclosed in a module that fits into the MultiBays of the computer or the MultiBay Expansion Base and the MultiBay ISA Expansion Base.
  • Page 10 1.2.5 MPEG and TV Video Adapter The MPEG and TV Video Adapter option is supported with the computer and both expansion bases. This option provides an MPEG decoder for high quality digital video playback with Windows scaling and interleaved stereo audio, S-Video I/O for laser disc quality playback video, and composite video supporting the NTSC/PAL formats.
  • Page 11: Chapter 1.3 Computer External Components

    o Fast charging of two batteries in 3 hours It requires the AC Adapter or Automobile Adapter for power. Chapter 1.3 Computer External Components The external components on the front and right sides of the computer are shown in Figure 1-2 and are described in Table 1-3. Table 1-3.
  • Page 12 =========================================================================== Item Component =========================================================================== Power switch --------------------------------------------------------------------------- Display switch --------------------------------------------------------------------------- Standby switch --------------------------------------------------------------------------- Status panel icons Function Turns the power on and off. Turns display off and initiates beep if display is closed with computer on. When used with the standby button, restarts the computer.
  • Page 14 --------------------------------------------------------------------------- Ventilation intake --------------------------------------------------------------------------- Stereo speakers --------------------------------------------------------------------------- Latch --------------------------------------------------------------------------- Brightness control Contrast control (not shown) --------------------------------------------------------------------------- Standby (suspend) light (green) --------------------------------------------------------------------------- Battery light (yellow) --------------------------------------------------------------------------- Microphone --------------------------------------------------------------------------- PC Card slots --------------------------------------------------------------------------- Battery release --------------------------------------------------------------------------- Keyboard --------------------------------------------------------------------------- Battery compartment --------------------------------------------------------------------------- Hard drive bay --------------------------------------------------------------------------- MultiBay ===========================================================================...
  • Page 15 Table 1-4. Computer Components - Rear and Left Sides =========================================================================== Item Component =========================================================================== Serial number --------------------------------------------------------------------------- Serial connector --------------------------------------------------------------------------- Parallel connector --------------------------------------------------------------------------- External options connector --------------------------------------------------------------------------- External monitor connector --------------------------------------------------------------------------- Power connector --------------------------------------------------------------------------- Stereo speaker/headphone jack --------------------------------------------------------------------------- Stereo line in jack --------------------------------------------------------------------------- Keyboard/mouse connector Function...
  • Page 16 --------------------------------------------------------------------------- Docking sensor --------------------------------------------------------------------------- Mono microphone jack --------------------------------------------------------------------------- Volume control --------------------------------------------------------------------------- MultiBay device release --------------------------------------------------------------------------- Ventilation exhaust --------------------------------------------------------------------------- Infrared port --------------------------------------------------------------------------- Security slot =========================================================================== Chapter 1.4 Design Overview - Computer This section presents a design overview of the computer. The discussion is limited to the field replaceable parts.
  • Page 17 o Super I/O (National 87334) o Audio controller (ESS688 or ESS1688) o Power controller (47P440AF) The boards on which these controllers reside are identified in the sections that follow. 1.4.1 Display Unit The display unit includes the following field replaceable components: o Display assembly o Display bezel with speakers o Release latches...
  • Page 18 The following LCD panels are supported: o 10.4-inch (26.4 cm) CSTN VGA Display (640 x 480) o 11.3-inch (28.7 cm) CSTN SVGA Display (800 x 600) o 10.4-inch (26.4 cm) CTFT VGA Display (640 x 480) o 10.4-inch (26.4 cm) CTFT VGA Display (800 x 600) o 11.3-inch (28.7 cm) CTFT SVGA Display (800 x 600) o 12.1-inch (30.7 cm) CTFT SVGA (800 x 600) o 12.1-inch (30.7 cm) CTFT 1024 x 768 Display...
  • Page 19 Release Latches The release latches serve to lock the display and system units together when the computer is in the closed position. Each latch assembly consists of three parts: o Latch actuator o Latch hook o Latch spring The release latch assembly is available as a field replaceable unit. The display bezel must be removed to replace the latch assemblies.
  • Page 20 The system unit contains the following field replaceable units: o CPU cover o Internal microphone o Status panel o Processor board o Power board o Cooling fan o System board o Memory expansion board (optional) o Keyboard assembly o Auxiliary battery o Miscellaneous plastic parts CPU Cover The CPU cover is located above the keyboard and is secured in place with...
  • Page 21 to the system board. It is an omnidirectional condenser microphone with a standard sensitivity of 40dB. The microphone is mounted in a rubber boot to provide acoustic isolation and is mounted at the right side of the keyboard, under the CPU cover. Status Panel The status panel is located immediately below the LCD panel on the system unit.
  • Page 22 LTE 5000 10.4 in VGA CSTN LTE 5000 10.4 in VGA CTFT LTE 5000 11.3 in SVGA CSTN LTE 5100 10.4 in SVGA CTFT LTE 5200 10.4 in SVGA CTFT LTE 5280 11.3 in SVGA CTFT LTE 5300 12.1 in SVGA CTFT LTE 5150 Rev.
  • Page 23 There are three system boards for the computer: one to support the 75 MHz, 90 MHz and 120 MHz processors (LTE 5000, LTE 5100, and LTE 5200); one to support the 120 MHz, 100MHz, and 133 MHz processors (LTE 5280, LTE 5300, LTE 5150, and LTE 5250);...
  • Page 24 o PCI BIOS o Keyboard Controller Firmware for the Intel 80C51SL o VGA BIOS The ROM-based setup has been translated into ten languages in addition to English. Messages that are displayed by the BIOS which require no user interaction are displayed in English. This includes POST warning messages, error messages, and runtime warnings and notifications.
  • Page 25 The PC87334 Super I/O contains two UARTs which are fully compatible with NS15450 and NS16550. Both ports support MIDI baud rates and one port also supports IrDA and HP SIR compliant signaling protocol. The two serial ports are configured as one RS- 232C serial port and one infrared (IrDA) port.
  • Page 26 support up to four IDE hard drives. When using two hard drives in the computer, one of the hard drives is installed in the dedicated hard drive bay and the other in the MultiBay. NOTE: The dedicated hard drive bay provides limited support for the Compaq LTE Elite hard drive.
  • Page 27 A connector on the rear of the computer interfaces with either expansion base to provide additional functionality. The expansion base replicates the following computer connectors: o Serial connector o Parallel connector o External monitor connector o PS/2-compatible mouse connector o Power connector o External keyboard connector o All audio connectors except mono microphone jack Additional MultiBay Expansion Base and MultiBay ISA details are presented...
  • Page 28 The battery release mechanism consists of the following parts: o Battery release actuator o Battery release spring o Battery release holder o Battery release hook o Battery release hook spring All of these components are included in the Latches Kit. The battery release spring maintains the mechanism in the latched state until the release actuator is pushed.
  • Page 29 to the keyboard. Once released, the flat cable can be disconnected from the ZIF connector on the underside of the controller. MultiBay The MultiBay accommodates the following devices: o Dual-speed, quad-speed, or 6x CD-ROM drive o Second hard drive o Second battery pack o 3.5-inch diskette drive NOTE: The hard drive must be mounted in the MultiBay hard drive carrier before it can be installed into the MultiBay.
  • Page 30 o Security features o Stereo speakers o ISA expansion slot (MultiBay ISA Expansion Base) o High performance stereo speakers and new audio bass ports on both sides of the expansion base for Compaq PremierSound audio system (MultiBay ISA Expansion Base) Chapter 1.6 MultiBay Expansion Base and MultiBay ISA Expansion Base Components The external components on the front and right sides of the expansion base are shown in Figure 1-4 and described in Table 1-7.
  • Page 31 MultiBay II device release button MultiBay II PC Card release buttons Ventilation exhausts (MultiBay ISA Expansion Base model) PC Card slots ISA slot access door (MultiBay ISA Expansion Base model) Stereo speaker (MultiBay ISA Expansion Base model) Security cable slot Docking lever Audio bass port (MultiBay ISA Expansion Base model) Battery lights...
  • Page 32 Table 1-8. Expansion Base Components - Front and Left Sides =========================================================================== Item Description =========================================================================== MultiBay I device release button MultiBay I Docking sensor probe Stereo speakers (MultiBay Expansion Base model) Alignment guide Power light Power button Infrared port MultiBay drive lights Audio bass port (MultiBay ISA Expansion Base model) Stereo speaker (MultiBay ISA Expansion Base model) Ventilation exhaust (MultiBay ISA Expansion Base model)
  • Page 33 AC power connector =========================================================================== The external components on the rear panel of the expansion base are shown in Figure 1-6 and described in Table 1-9. Table 1-9. Expansion Base Components - Rear Panel =========================================================================== Item Description =========================================================================== External mouse connector External keyboard connector Stereo speaker/headphone jack Stereo line in jack...
  • Page 34 Parallel connector Serial connector Auxiliary fan (MultiBay ISA Expansion Base model) MPEG and TV Video Adapter connector ISA slot cover (MultiBay ISA Expansion Base model) =========================================================================== Chapter 1.7 Design Overview - MultiBay Expansion Base and MultiBay ISA Expansion Base In addition to replicating the computer I/O panel and offering additional mass storage device bays, the expansion bases include the following: o Main board with integrated Ethernet o MultiBay connector board...
  • Page 35 The MultiBay connector board is mounted between the two MultiBays and serves to route the appropriate signals to the MultiBay connectors. 1.7.3 Power Supply The power supply is an AC-to-DC converter that serves the same function as the AC adapter and DC-to-DC converter in the computer. It provides regulated DC power for all of the subsystems.
  • Page 36 Table 1-10. Removable Drive Lights =========================================================================== Index Function =========================================================================== Computer diskette drive light Computer hard drive/CD-ROM drive light MultiBay hard drive/CD-ROM drive light MultiBay diskette drive light =========================================================================== Battery Lights The battery lights are installed on the front right of the expansion base and share a small PCB with the power button and power light.
  • Page 37 Table 1-11. Battery Lights =========================================================================== Index Function =========================================================================== Computer MultiBay battery light Computer battery light MultiBay II battery light MultiBay I battery light =========================================================================== 1.7.6 MultiBays with Ejectors Each expansion base has two MultiBays. Each MultiBay is removable as a unit with its ejector mechanism.
  • Page 38 to charge batteries. MultiBay I will accept Compaq LTE Elite hard drives. 1.7.7 PC Card Slots Each expansion base has two Type III PC Card slots that function similarly to the PC card slots on the computer. Each PC Card slot on the expansion base supports one Type I, one Type II, or one Type III PC Card.
  • Page 39 The Compaq MPEG and TV Video Adapter option provides enhanced MPEG capabilities for use with the Compaq LTE 5000 Family of Personal Computers. To achieve maximum MPEG functionality support, use the Compaq MPEG and TV Video Adapter option. o Due to the vast numbers of ISA expansion boards that are available, Compaq does not guarantee or support every ISA expansion board.
  • Page 40 Chapter 2. Troubleshooting Chapter 2.0 Introduction This chapter contains troubleshooting information for the computer. The basic steps in troubleshooting include: 1. Completing the preliminary steps listed in Section 2.1. 2. Running the Power-On Self-Test (POST) as described in Section 2.4. 3.
  • Page 41: Chapter 2.2 Clearing The Power-On And Setup Passwords

    display open. 4. Turn off the computer and all external devices. 5. Disconnect any external devices that you do not want to test. If you want to use the printer to log error messages, leave it connected to the computer. NOTE: If a problem only occurs when an external device is connected to the computer, the problem could be with the external device or its cable.
  • Page 42: Chapter 2.3 Running Computer Setup

    3. Move the jumper on JP1 (Figure 2-1) from pins 2 and 3 to pins 1 and 2. 4. Turn on the computer and run POST. 5. Turn off the computer and move the JP1 jumper to pins 2 and 3 for normal operation.
  • Page 43 o Power conservation (level) o PC Card slot power management o Hibernation on/off o Hibernation settings o Warning beep o Setup password o Diskette drive disable o Serial/IrDA ports disable o Parallel port disable o PC Card slots disable o Resume password on/off o Boot memory test o Keyboard numlock o Boot sequence...
  • Page 44 2.3.3 Power Menu Select the Power menu to enable or disable Power Management, PC Card slot power management (not available on LTE 5000, LTE 5100, and LTE 5200 models), low-battery warning beeps, and an external energy saving monitor. The factory default settings are:...
  • Page 45 Under PC Card slot power management, resume power to the PC Card slots and ring reserve feature may be enabled during Standby (Suspend). This feature is not available on the LTE 5000, LTE 5100, and LTE 5200 models. Under Power Management, you can select whether to enable Power Management while on AC or battery power, only while on battery power, or never (disabled).
  • Page 46 o Off - Turns off all power management. The power management icon on the status panel turns off. NOTE: You can also temporarily toggle power management off and on by pressing the Fn+F7 hotkeys. The next time you restart the computer, the Power Properties setting takes effect.
  • Page 47: Chapter 2.4 Post Error Messages

    If you forget your power-on password, you cannot use the computer until the computer memory is cleared of the password. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> CAUTION <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< Record your power-on password and put it in a safe place. If you forget your power-on password, you cannot use the computer until the computer memory is cleared of the password.
  • Page 48 This chapter contains typical error messages that you may encounter during the power-on self-test (POST). POST is a series of tests that run every time you turn on the computer. POST verifies that the system is configured and functioning properly. A successful POST is followed by one or two short beeps.
  • Page 49 Floppy disk track 0 failed --------------------------------------------------------------------------- Floppy information invalid, run SCU --------------------------------------------------------------------------- Hard disk controller error --------------------------------------------------------------------------- Hardware information does not match video card, run --------------------------------------------------------------------------- Keyboard controller failure --------------------------------------------------------------------------- Keyboard failure --------------------------------------------------------------------------- No interrupts from Timer 0 --------------------------------------------------------------------------- RAM parity error at location xxxx --------------------------------------------------------------------------- ROM at xxxx (LENGTH yyyy)
  • Page 50 Faulty refresh A continuous read/write test of port circuits 61h found that bit 4 (Refresh Detect) failed to toggle within an allotted amount of time. --------------------------------------------------------------------------- Interrupt controller A sequential read/write of various failed Interrupt Controller registers failed. --------------------------------------------------------------------------- ROM checksum incorrect A checksum of the ROM BIOS does not match the byte value at F000:FFFF.
  • Page 51: Chapter 2.5 Compaq Diagnostics

    Chapter 2.5 Compaq Diagnostics A Compaq Diagnostics diskette is supplied with the computer. Run the Diagnostics utilities when you want to view or test system information and installed or connected devices. The Diagnostics menu includes the following utilities: o Computer Checkup (TEST) o View System Information (INSPECT) If you have a problem you cannot solve, run the Diagnostics utilities before you call for support.
  • Page 52 9. Select one of the following from the Test Option menu: o Quick Check Diagnostics. Runs a quick, general test on each device with a minimal number of prompts. If errors occur, they display when the testing is complete. You cannot print or save the error messages.
  • Page 53: Chapter 2.6 Diagnostic Error Codes

    Graphics =========================================================================== 7. Follow the instructions on the screen to cycle through the screens, to return to the list and choose another item, or to print the information. Chapter 2.6 Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program.
  • Page 54 110 - xx Programmable timer load data test failed 113 - xx Protected mode test failed --------------------------------------------------------------------------- 114 - 01 Speaker test failed =========================================================================== Table 2-5. Memory Test Error Codes =========================================================================== Error Code Description =========================================================================== 200 - xx Memory machine ID test failed 202 - xx Memory system ROM...
  • Page 55 not connected 402 - xx Failed Port Test 403 - xx Printer pattern test failed =========================================================================== Table 2-8. Diskette Drive Test =========================================================================== Error Code Description =========================================================================== 600 - xx Diskette ID drive types test failed 601 - xx Diskette format failed 602 - xx Diskette read test...
  • Page 56 Table 2-10. Hard Drive Test Error Codes =========================================================================== Error Code Description =========================================================================== 1701 - xx Hard drive format test failed 1702 - xx Hard drive read test failed 1703 - xx Hard drive write/ read/compare test failed 1704 - xx Hard drive random seek test failed 1705 - xx...
  • Page 57 * ECC = Error Correction Code =========================================================================== Table 2-11. Video Test Error Codes =========================================================================== Error Code Description =========================================================================== 501 - xx Video controller test failed 502 - xx Video memory test failed 503 - xx Video attribute test failed 504 - xx Video character set test failed 505 - xx...
  • Page 58 failed 2404 - xx Video character set test failed 2405 - xx Video 80 x 25 mode 9 x 14 character cell test failed 2406 - xx Video 80 x 25 mode 8 x 8 character cell test failed 2408 - xx Video 320 x 200 mode color set 0 test failed...
  • Page 59 failed 2425 - xx ECG/VGC monochrome graphics mode test failed 2431 - xx 640 x 480 graphics test failure 2432 - xx 320 x 200 graphics (256 color mode) test failure 2448 - xx Advanced VGA Controller test failed 2451 - xx 132-column Advanced VGA test failed 2456 - xx...
  • Page 60: Chapter 2.7 Troubleshooting Without Diagnostics

    =========================================================================== Error Code Description =========================================================================== 3301 - xx CD-ROM drive read test failed 3305 - xx CD-ROM drive seek test failed 6600 - xx ID test failed 6605 - xx Read test failed 6608 - xx Controller test failed 6623 - xx Random read test failed ===========================================================================...
  • Page 61 2.7.1 Solving Minor Problems Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to a software application, check the documentation provided with the software. Solving Audio Problems Some common audio problems and solutions are listed in the following table.
  • Page 62 --------------------------------------------------------------------------- Computer is beeping Battery charge is low. and battery light is blinking. --------------------------------------------------------------------------- Computer battery Low battery beeps light blinks to were turned off. indicate low battery condition, but computer does not beep. Volume is turned off or turned down too low. --------------------------------------------------------------------------- Problem Probable Cause...
  • Page 63 is low, or the auxiliary battery is at end of its life. --------------------------------------------------------------------------- You have to set the Auxiliary battery charge date and time every is low, or the auxiliary time you turn on battery is at end of its the computer.
  • Page 64 =========================================================================== Solving CD-ROM Drive Problems Some common causes and solutions for CD-ROM drive problems are listed in the following table. Table 2-17. Solving CD-ROM Drive Problems =========================================================================== Problem Probable Cause =========================================================================== CD-ROM drive cannot Compact disc is upside read a compact disc. down or is improperly inserted in the CD-ROM drive.
  • Page 65 expansion base when running Windows 95. --------------------------------------------------------------------------- Diskette drive icon Diskette is damaged. stays on. Diskette is incorrectly inserted. Software program is damaged. --------------------------------------------------------------------------- Diskette drive Diskette is cannot write to a write-protected. diskette. Computer is writing to the wrong drive. Not enough space is left on the diskette.
  • Page 66 Setup. =========================================================================== Solving Hard Drive Problems Some common causes and solutions for hard drive problems are listed in the following table. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> CAUTION <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< To prevent loss of information, always maintain an up-to-date backup of your hard drive at all times, in case of errors or failures. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<...
  • Page 67 Hard drive release button on the bottom of the computer has not been pressed. =========================================================================== Solving Hardware Installation Problems Some common causes and solutions for hardware installation problems are listed in the following table. Table 2-20. Solving Hardware Installation Problems =========================================================================== Problem Probable Cause...
  • Page 68 light is close to the infrared connections. Interference from other wireless devices. Physical obstruction. Movement. Orientation. Distance. =========================================================================== Solving Keyboard/Numeric Keypad Problems Some common causes and solutions for keyboard/numeric keypad problems are listed in the following table. Table 2-22. Solving Keyboard/Numeric Keypad Problems =========================================================================== Problem Probable Cause...
  • Page 69 Table 2-23. Solving Memory Problems =========================================================================== Problem Probable Cause =========================================================================== Memory count during Optional memory Power-On Self-Test expansion card is (POST) is incorrect. installed incorrectly, is incompatible with the computer, or is defective. --------------------------------------------------------------------------- "Out of Memory" System ran out of memory message is displayed for the application.
  • Page 70 Table 2-25. Solving PC Card Problems =========================================================================== Problem Probable Cause =========================================================================== PC Card error The PC Card slot is messages appear when disabled. the computer is turned on. When turned on, the Card is not inserted computer does not properly. beep when a PC Card is inserted.
  • Page 71 Telephone cord is not plugged in all the way. Necessary drivers are not installed (turned on). --------------------------------------------------------------------------- PC Card modem or fax You are trying to access card does not work. the card using the wrong COM port. The card conflicts with a serial device.
  • Page 72 Table 2-26. Solving Pointing Device Problems =========================================================================== Problem Probable Cause =========================================================================== External pointing Incorrect device driver device does not or no device driver is work. installed. The device driver is not installed in Windows. --------------------------------------------------------------------------- Integrated pointing An external pointing device does not device is connected work.
  • Page 73 System initiated Hibernation after a preset timeout. --------------------------------------------------------------------------- Computer initiated The unit temperature was Standby exceeded. automatically or turned off NOTE: The fan turns on automatically when it was docked in expansion base. Fan may be blocked, causing temperature to exceed limits.
  • Page 74 Table 2-28. Power Board Signals =========================================================================== Connector Pins =========================================================================== 1, 2, 3, 4 6, 7, 8, 9, 10, 11 14, 15, 16 --------------------------------------------------------------------------- 1, 2, 3, 4 5, 6, 7, 8, 9, 10 11, 12, 13, 14 =========================================================================== Solving Printer Problems If you experience problems printing, run a printer self-test.
  • Page 75 long, unshielded, or defective. Paper tray is empty. --------------------------------------------------------------------------- Printer prints Correct printer drivers garbled are not installed. information. Cable is not connected properly. Cable is defective. =========================================================================== Solving Screen Problems This section lists some common causes and solutions for computer display and external monitor problems.
  • Page 76 direct light. --------------------------------------------------------------------------- Screen is blank. You initiated QuickLock/ QuickBlank. You may have another screen blanking utility installed. Screen save was initiated after the Power Management timeout period of inactivity If an STN screen is used, brightness/ contrast needs adjusting. Standby was initiated.
  • Page 77 When in MS-DOS mode, To maintain a the image on the high-quality image, the computer display 800 x 600 models do not does not fill the stretch the screen. lower-resolution image of MS-DOS mode to fill the screen. This is inherent to display panel technology under a DOS...
  • Page 78 Chapter 3. Illustrated Parts Catalog Chapter 3.0 Introduction This chapter provides an illustrated parts breakdown and a reference for spare part numbers for the Compaq LTE 5000 Family of Personal Computers, MultiBay Expansion Base, and MultiBay ISA Expansion Base. Chapter 3.1 Computer System Major Components...
  • Page 80 Display assembly, SVGA, CSTN, 11.3-inch (28.7 cm). Use with Model LTE 5000 SVGA (NOTE 1) --------------------------------------------------------------------------- Display assembly, SVGA, CTFT, 10.4-inch (26.4 cm). Use with Model LTE 5100 SVGA (NOTE 1) --------------------------------------------------------------------------- Display assembly, SVGA, CTFT, 10.4-inch (26.4 cm). Use with Models LTE 5200...
  • Page 81 Keyboard assembly, U.K. (NOTE 2) --------------------------------------------------------------------------- Keyboard assembly, U.S. (NOTE 2) --------------------------------------------------------------------------- LTE 5000 75 Mhz Processor Board --------------------------------------------------------------------------- LTE 5100 90 MHz Processor Board --------------------------------------------------------------------------- LTE 5150 100 MHz Processor Board --------------------------------------------------------------------------- LTE 5200 120 MHz Processor Board ---------------------------------------------------------------------------...
  • Page 82: Chapter 3.2 Display Assembly Components

    2: Includes keyboard w/integrated EasyPoint II pointing device, microphone, and eject mechanisms. 3: LTE 5100 and LTE 5200 units that shipped with the original display(serial number lower than J605xxxxxxxx) are supported by Spare Part Number 213548-001. LTE 5100 and LTE 5200 units that shipped with the enhanced display (serial number J605xxxxxxxx or higher) are supported by Spare Part Number 224149-001.
  • Page 84 Table 3-2. Spare Parts - Display Assembly Components =========================================================================== Item Description =========================================================================== Bezel with speakers, for 10.4-inch (26.4 cm) CSTN display --------------------------------------------------------------------------- Bezel with speakers, for 11.3-inch (28.7 cm) CSTN display --------------------------------------------------------------------------- Bezel with speakers, for 11.3-inch (28.7 cm ) CTFT display --------------------------------------------------------------------------- Bezel with speakers, for 12.1-inch (30.7 cm ) CTFT display...
  • Page 86 Table 3-3. Spare Parts - Computer Base Assembly Components =========================================================================== Item Description =========================================================================== Doors and Miscellaneous Plastic Kit (SPS number 213567-001) components: a. Connector cover b. Memory slot panel with handle c. PC Card door d. Foot (Quantity = 10) e.
  • Page 88 Table 3-4. Spare Parts - Keyboard Assembly Components =========================================================================== Item Description =========================================================================== Standoff (Quantity = 5). Included in Miscellaneous Screws Kit (SPS number 213545-001). --------------------------------------------------------------------------- Latches Kit (SPS number 213568-001) components: a. CD-ROM release bar b. MultiBay release holder assembly (includes release hook and leaf spring) c.
  • Page 90 Table 3-5. Spare Parts - Latches Kit =========================================================================== Description =========================================================================== Latches Kit. Contains the following: 1. Hard drive release spring 2. Battery release actuator 3. MultiBay device release actuator 4. Hard drive release button 5. Hard drive latch 6. CD-ROM release bar 7.
  • Page 92 Table 3-6. Spare Parts - Doors and Miscellaneous Plastics Kit =========================================================================== Description =========================================================================== Doors and Miscellaneous Plastics Kit. Contains the following: 1. Hard drive door 2. Connector cover 3. PC Card door 4. Memory slot panel with handle 5. Clutch cradle (left) 6.
  • Page 93 Table 3-7. Spare Parts - Computer Optional Components =========================================================================== Item Description =========================================================================== 510 MB hard drive 810 MB hard drive 1.35 GB hard drive 2.16 GB hard drive without DFP 2.16 GB hard drive with DFP Diskette drive, 3-mode, 3.5-inch 6x CD-ROM drive Quad speed CD-ROM Drive Dual speed CD-ROM Drive...
  • Page 94 Chapter 3.8 Computer Standard Accessories Table 3-8. Spare Parts - Computer Standard Accessories =========================================================================== Item Description =========================================================================== Hard drive carrying case MultiBay device carrying case EasyPoint II pointing device cap (Quantity = 12) Battery pack, NiMH (Models 5000, 5100, and 5200) Battery pack, NiMH (Models 5280, and 5300) Battery pack, NiMH (Models 5150, 5250,...
  • Page 95 AC power cord, Australia (not shown) AC power cord, Europe (not shown) AC power cord, Japan (not shown) AC power cord, UK (not shown) AC power cord, US (not shown) =========================================================================== Chapter 3.9 Computer Optional Accessories Table 3-9. Spare Parts - Computer Optional Accessories =========================================================================== Item Description...
  • Page 96 Memory expansion board, 64 MB Battery Fastcharger MPEG and TV Video Adapter Automobile Adapter MPEG AC Adapter (not shown) =========================================================================== Chapter 3.10 Computer Miscellaneous Spare Parts Table 3-10. Computer Miscellaneous Spare Parts =========================================================================== Item Description =========================================================================== Service Aids Kit (not shown). Includes: a.
  • Page 97 Rear of keyboard to CPU base assembly (Quantity = 2) Left clutch cradle (Quantity = 1) Processor board to CPU base assembly (Quantity = 1) Power board to CPU base assembly (Quantity = 1) System board to CPU base assembly (Quantity = 2) --------------------------------------------------------------------------- Package: Description:...
  • Page 98 Chapter 3.11 Documentation Table 3-12. Spare Parts - Documentation =========================================================================== Description =========================================================================== Compaq LTE 5000 Family of Personal Computers Maintenance & Service Guide Compaq LTE 5000 Family of Personal Computers Illustrated Parts Map (Quantity = 10) * Compaq LTE 5000 Family of Personal Computers Beyond Setup Guide (Brazilian/Portuguese) Compaq LTE 5000 Family of Personal Computers Beyond Setup Guide (Danish)
  • Page 99 Microsoft Windows and MS-DOS 6 User's Guide (Dutch) Microsoft Windows and MS-DOS 6 User's Guide (Swedish) Introducing Microsoft Windows 95 User's Guide (Brazilian Portuguese) Introducing Microsoft Windows 95 User's Guide (Danish) Introducing Microsoft Windows 95 User's Guide (Dutch) Introducing Microsoft Windows 95 User's Guide (English) Introducing Microsoft Windows 95 User's Guide (Finnish)
  • Page 100: Chapter 3.12 Software

    User's Guide (Latin American Spanish) ** Compaq LTE 5000 Family of Personal Computers Online User's Guide (Swedish) ** --------------------------------------------------------------------------- * Not available in Europe, Middle East, or Africa. ** The Compaq LTE 5000 Family of Personal Computers Online User's Guide is provided on 3.5-inch diskette.
  • Page 101 language code when ordering, e.g., 213638-001 for English LTE 5000 Video Drivers Support Kit. =========================================================================== * NOTE: QuickFind is updated monthly. To complete the QuickFind part number add the suffix from the table below for the desired month. If you do not specify the 3-digit suffix, the default is the current month in which the order is placed.
  • Page 103 Table 3-14. Spare Parts - MultiBay Expansion Base Cover Assemblies =========================================================================== Item Description =========================================================================== Monitor support cover with logo --------------------------------------------------------------------------- Top cover assembly. Includes EMI shield, release mechanism, doors, guides, monitor support cover slot caps with springs, labels, and logo. --------------------------------------------------------------------------- Bottom cover assembly.
  • Page 105 Table 3-14A. Spare Parts - MultiBay ISA Expansion Base Cover Assemblies =========================================================================== Item Description =========================================================================== Monitor support cover w/logo Top cover assembly. Includes EMI shield, release mechanism, doors, guides, monitor support cover slot caps with springs, labels, and logo. Base assembly. Includes feet and labels. =========================================================================== Chapter 3.14 MultiBay Expansion Base Major Components Spare Part Number...
  • Page 107 Table 3-15. Spare Parts - MultiBay Expansion Base Major Components =========================================================================== Item Description =========================================================================== MPEG connector with frame --------------------------------------------------------------------------- Main board kit. Includes: a. Main board b. Fan control board --------------------------------------------------------------------------- Power supply with fan --------------------------------------------------------------------------- MultiBay assembly with ejector --------------------------------------------------------------------------- MultiBay connector board ---------------------------------------------------------------------------...
  • Page 109 Table 3-15A. Spare Parts - MultiBay ISA Expansion Base Major Components =========================================================================== Item Description =========================================================================== MPEG connector w/frame Main I/O board Power supply w/fan MultiBay assembly w/ejector MultiBay connector board Speaker assembly Top cover assembly (See Section 3.15 for details) Power switch board w/cable IrDA board w/cable ISA Backplane board...
  • Page 111 Table 3-16. Spare Parts - MultiBay and MultiBay ISA Expansion Base Top Cover Assembly Components =========================================================================== Description =========================================================================== Top Cover Assembly Includes the following: 1. Docking mechanism spring (NOTE 1) 2. Docking mechanism bar (NOTE 1) 3. Docking mechanism slide block (NOTE 1) 4.
  • Page 113 Table 3-17. Spare Parts - MultiBay and MultiBay ISA Expansion Base Miscellaneous Plastics Kit =========================================================================== Description =========================================================================== Miscellaneous Plastics Kit. Contains the following: 1. PC Card doors assembly 2. MultiBay door (Quantity = 2) 3. MultiBay door spring (Quantity = 2) 4.
  • Page 115 Table 3-18. Spare Parts - MultiBay and MultiBay ISA Expansion Base Mechanical Kit =========================================================================== Description =========================================================================== Mechanical Kit. Contains the following: 1. Docking mechanism bar 2. Docking mechanism bar bushing 3. Docking mechanism spring 4. Docking mechanism puller assembly 5. Docking mechanism slide block 6.
  • Page 116 Power cord, MultiBay Expansion Base (U.S.) =========================================================================== Table 3-20. MultiBay and MultiBay ISA Expansion Base Miscellaneous Screws Kit Contents and Use =========================================================================== Description: 8TX25060M Screw Drive: T8/Slotted Quantity: Where Used: Bottom cover to top cover assembly (Quantity = 10) Main board to top cover assembly (Quantity = 5) Power supply to top cover assembly (Quantity = 4) MultiBay to top cover assembly (Quantity = 3) MultiBay connector board to top cover assembly...
  • Page 117 Table 3-21. Spare Parts: MultiBay Expansion Base Documentation =========================================================================== Description =========================================================================== LTE 5000 MultiBay Expansion Base Installation and Operations Guide (Dutch) LTE 5000 MultiBay Expansion Base Installation and Operations Guide (English) LTE 5000 MultiBay Expansion Base Installation and Operations Guide (French) LTE 5000 MultiBay Expansion Base Installation and Operations Guide (German) LTE 5000 MultiBay Expansion Base Installation...
  • Page 118 Chapter 4. Removal and Replacement Preliminaries Chapter 4.0 Introduction This chapter provides general service information for the computer. Adherence to the procedures and precautions described in this chapter is essential for proper service. Chapter 4.1 Electrostatic Discharge Information A sudden discharge of static electricity from your finger or other conductor can destroy static-sensitive devices or microcircuitry.
  • Page 119 Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following proper packaging and ground precautions are necessary to prevent damage. o To avoid hand contact, transport products in static-safe containers such as tubes, bags, or boxes. o Protect all electrostatic parts and assemblies with conductive or approved containers or packaging.
  • Page 120 Method =========================================================================== Antistatic plastic Carbon-loaded plastic Metallized laminate =========================================================================== 4.1.5 Grounding Workstations To prevent static damage at the workstation, use the following precautions: o Cover the workstation with approved static-dissipative material. Provide a wrist strap connected to the work surface and properly grounded tools and equipment.
  • Page 121: Chapter 4.2 Service Considerations

    conductive strips must be worn in contact with the skin. 4.1.7 Recommended Materials and Equipment Other materials and equipment that are recommended for use in preventing static electricity include: o Antistatic tape o Antistatic smocks, aprons, or sleeve protectors o Conductive bins and other assembly or soldering aids o Conductive foam o Conductive tabletop workstations with ground cord of one-megohm resistance...
  • Page 122 o 3/16-inch nut driver (for screwlocks and standoffs) o Connector removal tool o Display bezel removal tool o Diagnostics software 4.2.2 Screws The screws used in the computer are not interchangeable. If an incorrect screw is used during the reassembly process, it can damage the unit. Compaq strongly recommends that all screws removed during disassembly be kept with the part that was removed, then returned to their proper locations.
  • Page 123 The computer uses a zero insertion force (ZIF) connector for the keyboard cable to the system board. To remove a cable from a ZIF connector, lift both corners of the ZIF connector slide simultaneously with constant light force. Then remove the cable (Figure 4-1). >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>...
  • Page 124 Chapter 5. Computer Removal and Replacement Procedures Chapter 5.0 Introduction This chapter presents the removal and replacement procedures for the computer. Chapter 5.1 Serial Number The computer serial number should be reported to Compaq when requesting information or ordering spare parts. The serial number is displayed immediately above the serial connector on the rear of the computer (Figure 5-1).
  • Page 125: Chapter 5.3 Preparing The Computer For Disassembly

    Chapter 5.3 Preparing the Computer for Disassembly Before beginning removal and replacement procedures, complete the following procedures: 1. Undock the computer from the expansion base (Section 5.3.1). 2. Disconnect AC power and any external devices (Section 5.3.2).
  • Page 126 3. Remove the battery pack(s) (Section 5.3.3). 4. Remove the auxiliary battery (Section 5.3.4). 5. Remove the hard drive (Section 5.3.5). 6. Remove the battery or mass storage device from the MultiBay (Section 5.3.6). 7. Remove any PC cards (section 5.3.7). NOTE: It is important that these instructions be followed when replacement of any part requires removal of the display assembly: Slide the display assembly back in place and replace all screws.
  • Page 127 5.3.2 Disconnecting the Computer If the computer is docked in an expansion base, see Section 5.3.1 for undocking instructions. If the computer is not docked in an expansion base, see Figure 5-4 and complete the following steps to disconnect the computer: 1.
  • Page 128 4. Turn off and disconnect any external devices. 5.3.3 Battery Pack The battery pack should be removed before performing any internal maintenance on the computer. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> WARNING <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< Metal objects can damage the battery pack as well as the battery contacts in the battery compartment.
  • Page 129 Removing the Battery Pack To remove the battery pack, see Figure 5-5 and complete the following steps: 1. Slide the battery release actuator [1] toward the front of the computer. 2. Slide the battery pack [2] out of the battery bay. Installing the Battery Pack To install a battery pack, complete the following steps: 1.
  • Page 130 that does not require the display to be removed, you can use the battery pack as a counterweight to stabilize the computer. To use the battery pack as a counterweight, complete the following steps: 1. Slide the battery panel all the way to the right. 2.
  • Page 131 2. Lift the auxiliary battery out of its compartment [1] and disconnect the auxiliary battery cable [2] as shown in Figure 5-8.
  • Page 132 Installing the Auxiliary Battery The auxiliary battery is not cylindrical but protrudes along one side. When installing the auxiliary battery, this side of the battery must enter the battery compartment first. To install an auxiliary battery, complete the following steps: 1.
  • Page 133 4. Install the auxiliary battery compartment door (Figure 5-7). 5.3.5 Hard Drive The middle compartment on the front of the computer is a dedicated hard drive bay. No other device should be installed in this bay. Remove the hard drive prior to performing maintenance on the computer. IMPORTANT: Be sure to save current data and turn the computer off before removing the hard drive.
  • Page 134 2. Open the hard drive bay door [1], and while holding the hard drive release actuated [2], pull on the tab [3] to remove the hard drive (Figure 5-11).
  • Page 135 Installing the Hard Drive To install a hard drive, complete the following steps: 1. Open the hard drive bay door and insert the hard drive with the label facing up and the hard drive connector facing the inside of the bay. Make certain that the pull tab on the hard drive does not get trapped under the drive (Figure 5-11).
  • Page 136 1. Remove the MultiBay security screw (Figure 5-12). 2. Push the MultiBay device release [1] toward the front of the computer and pull the device [2] out of the MultiBay (Figure 5-13).
  • Page 137 Installing a Device in the MultiBay Installation of a device in the MultiBay is the reverse of the removal procedure. To install a device in the MultiBay, complete the following steps: 1. Insert the device, with the label facing up and the connector/contacts facing the inside of the bay (Figure 5-13).
  • Page 138: Chapter 5.4 External Computer Components

    To install a PC Card, open the PC Card door, insert the card into the slot, and press firmly until it is seated. Chapter 5.4 External Computer Components This section describes the removal and replacement procedures that do not require access to the internal components of the computer. This includes: o Computer logo o Computer feet o Connector cover...
  • Page 139 The computer logo identifies the model of the computer. A logo for each model is included with the display assembly spare parts kit. The logo has an adhesive backing for installation. Select the appropriate logo for your computer model, remove the protective covering from the adhesive back, and install the logo as shown in Figure 5-15.
  • Page 140 5.4.3 Connector Cover The connector cover snaps into place. To remove and replace a connector cover, complete the following steps: 1. Open the connector cover. 2. Flex the center of the cover away from the computer (Figure 5-17) until the pivots on each end of the cover disengage the pivot holes in the computer housing.
  • Page 141 Reverse this procedure to install a connector cover. 5.4.4 Auxiliary Battery Compartment Door See Section 5.3.4 for instructions on how to remove and replace the auxiliary battery compartment door. 5.4.5 Memory Expansion Board The memory expansion board is installed from the outside of the computer and is located behind the connector cover on the rear of the computer.
  • Page 142 3. Pull on the handle [2] to remove the memory expansion board from the computer (Figure 5-18). Reverse the above procedure to install a memory expansion board. IMPORTANT: Run Computer Setup after installing a memory expansion board. 5.4.6 EasyPoint II Pointing Device The EasyPoint II pointing device consists of a rubber cap [1].
  • Page 143 5.4.7 Hard Drive Bay Door The hard drive bay door snaps into place. To remove the hard drive bay door, complete the following steps: 1. Position the computer on a tabletop so the front edge of the computer is just off the edge of the table (Figure 5-20).
  • Page 144 2. Open the hard drive bay door until you feel resistance, then continue to open the door (Figure 5-20) until the door is released. To install the hard drive door, orient the door to 90 degrees from its closed position and snap it onto the pivot studs on the computer. 5.4.8 PC Card Door The PC Card door snaps into place.
  • Page 145 2. Flex the center of the door up until the pivots on each end of the door disengage the pivot holes in the computer housing (Figure 5-21). Reverse this procedure to install the PC Card door. Chapter 5.5 CPU Cover Assembly The CPU cover assembly must be removed to gain access to any of the interior components of the computer, and it is the first component that has to be removed to gain access to the interior components.
  • Page 146 5.5.1 CPU Cover Assembly To remove and replace the CPU cover assembly, complete the following steps: 1. Prepare the computer for disassembly as described in Section 5.3. 2. Remove the three screws from the back of the computer (Figure 5-22). 3.
  • Page 147 4. Tilt the CPU cover forward and out of the computer (Figure 5-23). Reverse the above procedure to install the CPU cover assembly. IMPORTANT: A set of warning labels is included with each CPU cover assembly spare parts kit. Select a label with the language that matches the keyboard language and install the label in the upper right corner of the cover.
  • Page 148 To install, simply snap the power switch actuator, with spring installed, into place. 5.5.3 Standby (Suspend) Button To remove the standby (suspend) button, complete the following steps: 1. Remove the CPU cover as described in Section 5.5.1. 2. From the bottom side of the CPU cover, squeeze the tabs and push the button out of the cover (Figure 5-25).
  • Page 149 To install, simply snap the standby (suspend) button into place. To avoid losing the spring, this task is better performed with the CPU cover inverted. 5.5.4 Display Switch Button The display switch button is installed with a snap action. To remove, simply pull it out of its mounting hole (Figure 5-26).
  • Page 150 To install a display switch button, snap it into place. Chapter 5.6 Microphone With the CPU cover removed, the microphone is readily accessible on the right-hand side of the computer above the keyboard. The microphone is seated in a boot that is then installed in the keyboard plastic. To remove and replace the microphone, complete the following steps: 1.
  • Page 151: Chapter 5.7 Status Panel

    3. Lift the microphone and its boot out of the computer (Figure 5-27). NOTE: The microphone extension cable cannot be properly accessed for service until the processor board is removed. See Section 5.11 for details on the extension cable. To install a microphone, reverse the above procedure. Chapter 5.7 Status Panel The CPU cover must be removed to gain access to the status panel.
  • Page 152: Chapter 5.8 Display Assembly

    4. Remove the two status panel screws [2] (Figure 5-28). 5. Lift the status panel [3] out of the computer. Reverse the above procedure to install the status panel, taking care to route the cable properly. Chapter 5.8 Display Assembly Maintenance of the display assembly includes replacement of the following: o Display assembly o Display bezel with speakers...
  • Page 153 o Clutch cradles All of these procedures require removal of the CPU cover and the display assembly. 5.8.1 Removing and Installing the Display Assembly To remove and install the display assembly, complete the following steps: 1. Prepare the computer for disassembly as described in Section 5.3. 2.
  • Page 154 Reverse the above procedure to install the display assembly. Install the appropriate logo to match the computer model (Section 5.4.1). NOTE: It is important that these instructions be followed when replacement of any part requires removal of the display assembly: Slide the display assembly back in place and replace all screws.
  • Page 155 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< To remove the display bezel, complete the following steps: 1. Remove the display assembly as described in Section 5.8.1. 2. Remove the screw covers and screws (Figure 5-31). NOTE: The upper and lower screw covers are not the same. 3.
  • Page 156 IMPORTANT: Note the routing of the display cables to ensure proper routing at reassembly. Reverse the above procedure to install the display bezel, taking care to properly align the brightness/contrast control(s) with their switches. 5.8.3 Removing and Installing the Latches To remove the latches, complete the following steps: 1.
  • Page 157 4. Lift out the latch [2] and its attached spring (Figure 5-33). Reverse the above procedure to install a latch assembly. 5.8.4 Removing and Installing the Clutch Assembly To remove a clutch assembly, complete the following steps: 1. Remove the display assembly as described in Section 5.8.1. 2.
  • Page 158 Reverse the above procedure to install a clutch assembly and bracket. 5.8.5 Brightness/Contrast Control Actuator To remove a brightness/contrast control actuator, complete the following steps: 1. Remove the display assembly as described in Section 5.8.1. 2. Remove the display bezel as described in Section 5.8.2. 3.
  • Page 159 To install a brightness/contrast control actuator, simply snap it into place. IMPORTANT: When replacing the display bezel onto the display panel, make sure the seat in the brightness/contrast control actuator is aligned with the tab on the brightness/contrast switch. An alternate installation procedure is to install the bezel and then install the actuators.
  • Page 160: Chapter 5.9 Keyboard Assembly

    3. Lift the right cradle out of the computer (Figure 5-36). Reverse the above procedure to install the clutch cradles. Chapter 5.9 Keyboard Assembly Maintenance of the keyboard assembly includes removal and replacement of the following: o Keyboard assembly o EasyPoint II controller o Battery eject mechanism o MultiBay device eject mechanism o Hard drive latch...
  • Page 161 1. Remove the CPU cover as described in Section 5.5.1. 2. Remove the keyboard screws (Figure 5-37). 3. Remove the screws [1] from the rear corners of the keyboard (Figure 5-38). Note that ground lugs are attached by these screws.
  • Page 162 4. Remove the microphone [2] (Figure 5-38). You can leave it attached to its extension cable. 5. Separate the keyboard from the base and shift it slightly to gain better access to the keyboard ZIF connector [1] (Figure 5-39), then disconnect the ZIF connector.
  • Page 163 6. Disconnect the EasyPoint II controller cable [2] from the system board (Figure 5-39). 7. Lift the keyboard out. Reverse this procedure to install the keyboard. NOTE: Be sure to connect the ground lugs at the rear of the keyboard. 5.9.2 Removing and Installing the EasyPoint II Controller To remove the EasyPoint II controller, complete the following steps: 1.
  • Page 164 3. Disconnect the cable from the ZIF connector on the EasyPoint II Controller (Figure 5-41). The ZIF connector is located on the back side of the controller board.
  • Page 165 NOTE: Observe the dressing of the EasyPoint II controller cables. It may be necessary to use adhesive tape to maintain the cables in their proper orientations. Reverse the above procedure to install the EasyPoint II controller. 5.9.3 Removing and Installing the Battery Release Assembly To remove the battery release assembly, complete the following steps: 1.
  • Page 166 3. The release holder, spring, and latch are installed as an assembly. Lift out the release holder [3] (Figure 5-42). The battery release [2] is attached to the release holder with its spring [4]. Reverse the above procedure to install the battery release assembly. Use the locating pins adjacent to each mounting hole to locate the release holder properly.
  • Page 167 5.9.4 Removing and Installing the MultiBay Release Assembly To remove the MultiBay release assembly, complete the following steps: 1. Remove the keyboard as described in Section 5.9.1. 2. Remove the standoff [1] from the CD-ROM eject bar [2] and lift out the eject bar (Figure 5-44).
  • Page 168 3. Remove the standoff and screw from the release holder (Figure 5-45).
  • Page 169 4. Lift out the release holder (Figure 5-45). The release is attached to the holder with its spring. The release holder, spring and latch are installed as an assembly. Reverse the above procedure to install the MultiBay release assembly. Use the locating pins adjacent to each mounting hole to locate the release holder properly.
  • Page 170 5.9.5 Removing and Installing the Hard Drive Latch The hard drive latch assembly consists of the hard drive release, latch, and spring. It is held in place with one screw. To remove and replace the hard drive latch, complete the following steps: 1.
  • Page 171 3. Remove the latch screw as shown in Figure 5-47. The release drops out but the spring holds the latch in place. Use forceps or needle-nose pliers to remove the latch and spring. Chapter 5.10 Fan The cooling fan is mounted at the air vent on the left side of the computer and is plugged into the system board.
  • Page 172: Chapter 5.11 Processor Board

    4. Lift the fan out of the computer. Reverse the above procedure to install a fan. Make certain the fan is properly oriented with the label on top and the airflow arrow pointing out of the computer. Chapter 5.11 Processor Board To remove the processor board, complete the following steps: 1.
  • Page 173 8. Disconnect the thermistor cable [1] as shown in Figure 5-50.
  • Page 174 9. Remove the screw [2] from the right rear corner of the processor board (Figure 5-50). 10. Remove the processor board as shown in Figure 5-51.
  • Page 175 Before installing the processor board, verify that the display jumpers are appropriately configured for the type of display installed in the computer. The jumper locations are shown in Figure 5-52, and jumper configurations are presented in Table 5-1.
  • Page 176 Display Type =========================================================================== LTE 5000 10.4 in VGA CSTN LTE 5000 10.4 in VGA CTFT LTE 5000 11.3 in SVGA CSTN LTE 5100 10.4 in SVGA CTFT LTE 5150 Rev. 4.X * 11.3 in SVGA CSTN LTE 5150 Rev. 2.X * 11.3 in SVGA CSTN LTE 5200 10.4 in SVGA CTFT...
  • Page 177: Chapter 5.12 Microphone Extension Cable

    CTFT LTE 5400 12.1 in 1024x768 CTFT --------------------------------------------------------------------------- * Verify the display panel revision number by checking the printed number on the large ferrite bead on the display cable. The display cable is located on the left side of the display assembly. =========================================================================== Reverse the above procedure to install a processor board, taking care with the placement of the EMI shield (Figure 5-53).
  • Page 178: Chapter 5.13 Power Board

    Chapter 5.13 Power Board To remove the power board, complete the following steps: 1. Remove the processor board as described in Section 5.11. 2. Remove the screw near the hard drive bay (Figure 5-55) and lift the power board out of the computer.
  • Page 179: Chapter 5.14 System Board

    Reverse the above procedure to install a power board. Chapter 5.14 System Board To remove the system board, complete the following steps: 1. Remove the CPU panel as described in Section 5.5.1. 2. Remove the display as described in Section 5.8.1. 3.
  • Page 180 6. Remove the standoff from the left rear corner of the system board (Figure 5-57).
  • Page 181 7. Remove the screw from the front left and the screw from the right rear of the system board (Figure 5-57). 8. Remove the two screwlocks from the option connector on the rear of the computer (Figure 5-58).
  • Page 182 9. The system board can now be lifted out of the computer as shown in Figure 5-59.
  • Page 183 NOTE: Begin lifting the system board at the edge near the hard drive shield. The sheet metal may have to be deflected slightly to provide clearance for removing the board. out toward the front of the computer. Reverse the above procedure to install the system board. IMPORTANT: When installing the system board, install the screws and standoff first but do not tighten them.
  • Page 184 Chapter 6. MultiBay Expansion Base: Removal and Replacement Procedures Chapter 6.0 Introduction This chapter presents the removal and replacement procedures for the MultiBay Expansion Base. For information on the MultiBay ISA Expansion Base, refer to Section 7. Chapter 6.1 Serial Number The expansion base serial number should be reported to Compaq when requesting information or ordering spare parts.
  • Page 185 Chapter 6.3 Preparing the MultiBay Expansion Base for Disassembly NOTE: It is important that these instructions be followed when installing a new expansion base top cover (Service Spare Part Number 213711-003). 1. Do not remove the plastic hole cover. 2. Discard the fan. Before beginning removal and replacement procedures, complete the following steps: 1.
  • Page 186 6.3.1 Undocking the Computer See Section 5.3.1 for instructions on how to undock the computer from the expansion base. 6.3.2 Disconnecting the Expansion Base 1. Turn off the expansion base and undock the computer if it is docked in the expansion base. See Section 5.3.1 for detailed instructions. 2.
  • Page 187 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> WARNING <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< Metal objects can damage the battery pack as well as the battery contacts in the battery compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for the Compaq LTE 5000 Personal Computer into the battery compartment.
  • Page 188 2. Move the sliding panel on the front of the battery to the left. Installing a Battery Pack To install a battery pack into a MultiBay, complete the following steps: 1. With the label facing up and the connectors facing in, align the left side of the battery pack with the left side of the MultiBay, and push the battery pack into the MultiBay until it is seated.
  • Page 189 2. If the mass storage device is a diskette drive or CD-ROM drive, remove the diskette or CD from the drive. 3. Push the MultiBay device release button [1] and remove the device [2] from the bay (Figure 6-5). Installing a Hard Drive Only hard drives that are configured for use as a secondary drive can be used in MultiBay II of the expansion base.
  • Page 190 1. Turn off the expansion base. 2. Make sure the latch inside the carrier is pushed to the right, and place the hard drive in the carrier with the label facing up and the contacts facing the rear of the carrier. 3.
  • Page 191 side of the MultiBay and push the drive into the bay until it is seated. 6.3.5 PC Card All PC cards should be removed from the expansion base before performing any internal maintenance on the computer. Removing a PC Card To remove a PC Card, complete the following steps: 1.
  • Page 192: Chapter 6.4 External Components

    2. Place the PC Card in the tracks with the card connector to the inside and label up. 3. Slide the card in until it seats. The door remains open while the card device is connected. Chapter 6.4 External Components This section describes the removal and replacement procedures that do not require access to the internal components of the expansion base.
  • Page 193: Chapter 6.5 Bottom Cover Assembly

    6.4.2 MPEG Connector Door The MPEG connector door [2] provides visual access to the MPEG connector for guiding the connector into place when installing the bottom cover assembly with the connector attached to the bottom cover (Figure 6-8). Procedures presented later in this manual prescribe separating the MPEG connector from the bottom cover at disassembly and not removing the MPEG connector door.
  • Page 194 3. Lift the bottom cover from the expansion base (Figure 6-10).
  • Page 195 To install the bottom cover assembly, reverse the procedure presented above. Chapter 6.6 MPEG Connector The MPEG connector plugs into the main board and is accessed by removing the bottom cover assembly. Remove the bottom cover assembly as described in Section 6.5 and disconnect the MPEG connector from the main board as shown in Figure 6-11.
  • Page 196: Chapter 6.7 Power Supply

    Reverse this procedure to install the MPEG connector. Chapter 6.7 Power Supply The power supply is mounted in the right rear corner of the expansion base when viewed with the base placed top side down on the work surface. It is replaced as an assembly with its fan.
  • Page 197 5. Note the routing of the ground wires attached to the rear power supply screws. Remove the four screws and lift the power supply out (Figure 6-13).
  • Page 198: Chapter 6.8 Main Board

    To install the power supply, reverse the procedure presented above. Be sure to reconnect the ground wire. Chapter 6.8 Main Board To remove the main board, complete the following steps: 1. Prepare the expansion base for disassembly as described in Section 6.3. 2.
  • Page 199 3. Remove the bottom cover as described in Section 6.5. 4. Note the routing of all cables and disconnect the power cable [1], speaker cables [2], IrDA cable [3], power supply cable [4], and cable [5] (Figure 6-15).
  • Page 200 5. Disconnect the fan [1] and fan power [2] at the Fan Control Board (Figure 6-16).
  • Page 201 6. Remove the remaining three screws from the main board and the two screws from the CPU connector bezel (Figure 6-17).
  • Page 202 7. Lift the main board out of the base. Begin lifting at the front edge of the board [1] . The CPU connector bezel [2] comes off with the board but is not attached to the board. Some manipulation is required around the PC Card door module (Figure 6-18).
  • Page 203 Reverse the removal procedure described above to install the main board. Position the CPU connector cover in place but do not secure it with screws until the main board is properly seated. Then proceed with the rest of the installation. Chapter 6.9 CPU Connector Bezel The main board must be removed to remove and replace the CPU connector bezel.
  • Page 204 2. Begin lifting at the end of the assembly toward the MultiBay Connector Board and lift the MultiBay assembly out (Figure 6-20).
  • Page 205 Reverse the above procedure to install a MultiBay assembly, inserting the end nearest the MultiBay door first (Figure 6-21). Take care not to damage the tabs on this end of the MultiBay.
  • Page 206 Chapter 6.11 MultiBay Door The main board and one of the MultiBays must be removed before removing the MultiBay door assembly. To remove a MultiBay door assembly, complete the following steps: 1. Prepare the expansion base for disassembly as described in Section 6.3. 2.
  • Page 207 Chapter 6.12 PC Card Door Assembly The main board must be removed before removing the PC Card door assembly. The PC Card doors are spared as an assembly, mounted in a common frame. To remove and replace the PC Card doors, complete the following steps: 1.
  • Page 208: Chapter 6.13 Power Switch Board

    Reverse the above procedure to install the PC Card door assembly. Chapter 6.13 Power Switch Board The bottom cover assembly must be removed before removing the power switch board. The power switch board is installed as a unit with its cable permanently attached.
  • Page 209 4. Remove the screw holding the power switch board in place and lift the board out (Figure 6-25).
  • Page 210 Reverse the above procedure to install a power switch board. Chapter 6.14 IrDA Board The bottom cover assembly must be removed before removing the IrDA board. The IrDA board is installed as a unit with its cable permanently attached. To remove the IrDA board, complete the following steps: 1.
  • Page 211 4. Remove the screw holding the IrDA board in place and lift the board out (Figure 6-27).
  • Page 212: Chapter 6.15 Speaker Assemblies

    Reverse the above procedure to install the IrDA board. Chapter 6.15 Speaker Assemblies The bottom cover assembly must be removed before removing the speaker assembly. The speaker assembly is installed as a unit with its cable permanently attached. To remove the speaker assembly, complete the following steps: 1.
  • Page 213: Chapter 6.16 Alignment Guides

    4. Remove the two screws from the speaker bracket [3] and lift the bracket and board out of the bottom cover assembly [4] (Figure 6-28). Reverse the above procedure to install a speaker assembly, paying particular attention to the cable routing. Chapter 6.16 Alignment Guides The bottom cover assembly must be removed before removing the alignment guides.
  • Page 214 3. Remove the guide screw (Figure 6-29). 4. Remove the CPU guide while guiding the spring out of its seat in the side panel of the expansion base (Figure 6-29). Reverse the above procedure to install the CPU guide. Install the spring in its seat first and make certain it is seated completely.
  • Page 215: Chapter 6.18 Docking Mechanism

    Reverse the above procedure to install the monitor support cover cap. Chapter 6.18 Docking Mechanism The bottom cover assembly must be removed before removing the docking mechanism. The docking mechanism consists of the: o Docking lever o Docking lever cover o Docking lever shield o Slide block o Docking bar...
  • Page 216 To remove the docking mechanism, complete the following steps: 1. Prepare the expansion base for disassembly as described in Section 6.3. 2. Remove the bottom cover assembly as described in Section 6.5. 3. Remove the main board as described in Section 6.8. 4.
  • Page 217 6. Remove the screw from the spring and lift the spring out (Figure 6-33).
  • Page 218 7. To remove the puller plate assembly [1], see Figure 6-34 and complete the following steps: a. Slide the puller plate all the way back [2].
  • Page 219 b. Lift the rear of the puller plate [4] and continue to slide back while pulling the catch [3] out of the opening in the base. To install the puller plate assembly, press the docking aid [3] through the opening and slide the puller plate [1] into place (Figure 6-34). Reverse the previous procedure to install the docking mechanism.
  • Page 220 4. The docking lever slider is now free to be removed [1] (Figure 6-36). Note that the little tab on one side of the docking lever slider [2] goes toward the outside of the expansion base at reassembly.
  • Page 221 5. Remove the screws [1] and lift out the docking lever cover [2] (Figure 6-37).
  • Page 222 6. Remove the docking lever cover insert [3] as shown in Figure 6-37. Reverse the above procedures to install the docking lever, docking lever slider, or docking lever cover. Chapter 6.20 Security Lock Bracket The security lock bracket simply slides into its mounting seat on the side of the expansion base.
  • Page 224 Chapter 7. MultiBay ISA Expansion Base: Removal and Replacement Procedures Chapter 7.0 Introduction This chapter presents the removal and replacement procedures for the MultiBay ISA Expansion Base. Chapter 7.1 Serial Number The expansion base serial number should be reported to Compaq when requesting information or ordering spare parts.
  • Page 225 Chapter 7.3 Preparing the MultiBay ISA Expansion Base For Disassembly NOTE: It is important that these instructions be followed when installing a new expansion base top cover (Service Spare Part Number 213711-003). 1. Remove the plastic hole cover from the left corner of the top cover. 2.
  • Page 226 5. Remove any PC Cards (section 7.3.4). 7.3.1 Undocking the Computer See Section 5.3.1 for instructions on how to undock the computer from the expansion base. 7.3.2 Disconnecting the Expansion Base 1. Turn off the expansion base and undock the computer if it is docked in the expansion base.
  • Page 227 All battery packs should be removed from the expansion base before performing any internal maintenance. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> WARNING <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< Metal objects can damage the battery pack as well as the battery contacts in the battery compartment. To prevent damage, do not allow metal objects to touch the battery contacts.
  • Page 228 2. Move the sliding panel on the front of the battery to the left. Installing a Battery Pack To install a battery pack into a MultiBay, complete the following steps: 1. With the label facing up and the connectors facing in, align the left side of the battery pack with the left side of the MultiBay, and push the battery pack into the MultiBay until it is seated.
  • Page 229 2. If the mass storage device is a diskette drive or CD-ROM drive, remove the diskette or CD from the drive. 3. Push the MultiBay device release button [1] and remove the device [2] from the bay (Figure 7-5). Installing a Hard Drive Only hard drives that are configured for use as a secondary drive can be used in MultiBay II of the expansion base.
  • Page 230 1. Turn off the expansion base. 2. Make sure the latch inside the carrier is pushed to the right, and place the hard drive in the carrier with the label facing up and the contacts facing the rear of the carrier. 3.
  • Page 231 side of the MultiBay and push the drive into the bay until it is seated. 7.3.5 PC Card All PC cards should be removed from the expansion base before performing any internal maintenance on the computer. Removing a PC Card To remove a PC Card, complete the following steps: 1.
  • Page 232 2. Place the PC Card in the tracks with the card connector to the inside and label up. 3. Slide the card in until it seats. The door remains open while the card device is connected. Chapter 7.4 Expansion Base Feet The feet for the expansion base are rectangular, adhesive-backed rubber pads.
  • Page 233 o Labels The feet are also spared separately. Feet installation is described in Section 7.4. The feet, labels, and ISA expansion cover are preinstalled. To remove the bottom cover assembly, complete the following steps: 1. Prepare the expansion base for disassembly as described in Section 7.3.
  • Page 234 4. Remove the one screw in the center of the shield on the bottom cover, remove the shield by sliding it forward and lifting it off the retaining clips, and then remove the remaining ten screws that secure the bottom cover to the expansion base (Figure 7-11).
  • Page 235 5. Lift the bottom cover off the expansion base (Figure 7-12).
  • Page 236 6. To remove the ISA connector board, remove the two screws, and remove the board (Figure 7-13).
  • Page 237 To install the bottom cover assembly, reverse the procedure presented above. Chapter 7.6 MPEG Connector The MPEG connector plugs into the main board and is accessed by removing the bottom cover assembly. Remove the bottom cover assembly as described in Section 7.5 and disconnect the MPEG connector from the main board as shown in Figure 7-14.
  • Page 238 Reverse this procedure to install the MPEG connector. Chapter 7.7 Power Supply The power supply is mounted in the right rear corner of the expansion base when viewed with the base placed top side down on the work surface. It is replaced as an assembly with its fan.
  • Page 239 5. Note the routing of the ground wires attached to the rear power supply screws. Remove the three screws and lift the power supply out (Figure 7-16).
  • Page 240 To install the power supply, reverse the procedure presented above. Be sure to reconnect the ground wire. Chapter 7.8 Main Board To remove the main board, complete the following steps: 1. Prepare the expansion base for disassembly as described in Section 7.3. 2.
  • Page 241 3. Remove the bottom cover as described in Section 7.5. 4. Note the routing of all cables and disconnect the power supply cable [1], the auxiliary fan cables [2], [3], the power supply fan cable [4], the IrDA cable [5] , the speaker cables [6], [8], and the power cable [7] (Figure 7-18).
  • Page 242 5. Remove the screws from the main board and the two screws from the CPU connector bezel (Figure 7-19).
  • Page 243 6. Lift the main board out of the base. Begin lifting at the front edge of the board [1]. The CPU connector bezel [2] comes off with the board but is not attached to the board. Some manipulation is required around the PC Card door module (Figure 7-20).
  • Page 244 7. To remove the auxiliary fan, release the fan mounting clips and remove the fan from the bottom cover. (Figure 7-21)
  • Page 245 Reverse the removal procedure described above to install the main board. Position the CPU connector cover in place but do not secure it with screws until the main board is properly seated. Then proceed with the rest of the installation. Chapter 7.9 CPU Connector Bezel The main board must be removed to remove and replace the CPU connector bezel.
  • Page 246 2. Begin lifting at the end of the assembly toward the MultiBay Connector Board and lift the MultiBay assembly out (Figure 7-23).
  • Page 247 Reverse the above procedure to install a MultiBay assembly, inserting the end nearest the MultiBay door first (Figure 7-24). Take care not to damage the tabs on this end of the MultiBay.
  • Page 248 Chapter 7.11 MultiBay Door The main board and one of the MultiBays must be removed before removing the MultiBay door assembly. To remove a MultiBay door assembly, complete the following steps: 1. Prepare the expansion base for disassembly as described in Section 7.3. 2.
  • Page 249 Chapter 7.12 PC Card Door Assembly The main board must be removed before removing the PC Card door assembly. The PC Card doors are spared as an assembly, mounted in a common frame. To remove and replace the PC Card doors, complete the following steps: 1.
  • Page 250 Reverse the above procedure to install the PC Card door assembly. Chapter 7.13 Power Switch Board The bottom cover assembly must be removed before removing the power switch board. The power switch board is installed as a unit with its cable permanently attached.
  • Page 251 4. Remove the screw holding the power switch board in place and lift the board out (Figure 7-28).
  • Page 252 Reverse the above procedure to install a power switch board. Chapter 7.14 IrDA Board The bottom cover assembly must be removed before removing the IrDA board. The IrDA board is installed as a unit with its cable permanently attached. To remove the IrDA board, complete the following steps: 1.
  • Page 253 4. Remove the screw holding the IrDA board in place and lift the board out (Figure 7-30).
  • Page 254 Reverse the above procedure to install the IrDA board. Chapter 7.15 Speaker Assemblies The bottom cover assembly must be removed before removing the speaker assemblies. The speaker assemblies are installed as a unit with their cables permanently attached. To remove the speaker assemblies, complete the following steps: 1.
  • Page 255 Reverse the above procedure to install a speaker assembly, paying particular attention to the cable routing. Chapter 7.16 Alignment Guides The bottom cover assembly must be removed before removing the alignment guides. The alignment guide assembly consists of the guide, spring, and bracket.
  • Page 256 4. Remove the CPU guide while guiding the spring out of its seat in the side panel of the expansion base (Figure 7-32). Reverse the above procedure to install the CPU guide. Install the spring in its seat first and make certain it is seated completely. Do not over tighten the screw;...
  • Page 257 Reverse the above procedure to install the monitor support cover cap. Chapter 7.18 Docking Mechanism The bottom cover assembly must be removed before removing the docking mechanism. The docking mechanism consists of the: o Docking lever o Docking lever cover o Docking lever shield o Slide block o Docking bar...
  • Page 258 1. Prepare the expansion base for disassembly as described in Section 7.3. 2. Remove the bottom cover assembly as described in Section 7.5. 3. Remove the main board as described in Section 7.8. 4. Remove the screw and washer [1] that connects the docking bar [2] to the puller plate assembly [3] (Figure 7-34) 5.
  • Page 259 6. Remove the screw from the spring and lift the spring out (Figure 7-36).
  • Page 260 7. To remove the puller plate assembly [1], see Figure 7-37 and complete the following steps: a. Slide the puller plate all the way back [2].
  • Page 261 b. Lift the rear of the puller plate [4] and continue to slide back while pulling the catch [3] out of the opening in the base. To install the puller plate assembly, press the docking aid [3] through the opening and slide the puller plate [1] into place (Figure 7-37). Reverse the previous procedure to install the docking mechanism.
  • Page 262 4. The docking lever slider is now free to be removed [1] (Figure 7-39). Note that the little tab on one side of the docking lever slider [2] goes toward the outside of the expansion base at reassembly.
  • Page 263 5. Remove the screws [1] and lift out the docking lever cover [2] (Figure 7-40).
  • Page 264 6. Remove the docking lever cover insert [3] as shown in Figure 7-40. Reverse the above procedures to install the docking lever, docking lever slider, or docking lever cover. Chapter 7.20 Security Lock Bracket The security lock bracket simply slides into its mounting seat on the side of the expansion base.
  • Page 266 Chapter 8. Specifications Chapter 8.0 Introduction This chapter provides physical and performance specifications for the: o Computer o Display o Hard drives o Diskette drive o CD-ROM drive o Battery packs o MultiBay Expansion Base o MultiBay ISA Expansion Base This chapter also includes: o System interrupts o System DMA...
  • Page 267: Chapter 8.2 Display Specifications

    Maximum Operating Power Peak Operating Power --------------------------------------------------------------------------- AC Adapter Power Requirements: Rated Voltage Operating Voltage Operating Current Operating Frequency Range Maximum Transient --------------------------------------------------------------------------- Automobile Adapter DC Input Requirements: Operating Voltage Operating Power --------------------------------------------------------------------------- Temperature: Operating Nonoperating --------------------------------------------------------------------------- Relative Humidity (noncondensing): Operating Nonoperating (tw = 38.7 C max) ---------------------------------------------------------------------------...
  • Page 268 Configuration --------------------------------------------------------------------------- Backlight --------------------------------------------------------------------------- Character Display --------------------------------------------------------------------------- Total Power Consumption =========================================================================== Table 8-3. 10.4 inch Color TFT VGA Display =========================================================================== =========================================================================== Dimensions: Height Width --------------------------------------------------------------------------- Number of Colors --------------------------------------------------------------------------- Contrast Ratio --------------------------------------------------------------------------- Brightness --------------------------------------------------------------------------- Pixel Resolution: Pitch Format Configuration --------------------------------------------------------------------------- Backlight --------------------------------------------------------------------------- Character Display...
  • Page 269 Table 8-5. 12.1 inch Color TFT SVGA Display =========================================================================== =========================================================================== Dimensions: Height Width --------------------------------------------------------------------------- Number of Colors --------------------------------------------------------------------------- Contrast Ratio --------------------------------------------------------------------------- Brightness --------------------------------------------------------------------------- Pixel Resolution: Pitch Format Configuration --------------------------------------------------------------------------- Backlight --------------------------------------------------------------------------- Character Display --------------------------------------------------------------------------- Total Power Consumption =========================================================================== Table 8-6. 12.1 inch Color TFT 1024x768 Display =========================================================================== =========================================================================== Dimensions (Active area):...
  • Page 270: Chapter 8.3 Hard Drive Specifications

    Width --------------------------------------------------------------------------- Number of Colors --------------------------------------------------------------------------- Contrast Ratio --------------------------------------------------------------------------- Brightness --------------------------------------------------------------------------- Pixel Resolution: Pitch Format Configuration --------------------------------------------------------------------------- Backlight --------------------------------------------------------------------------- Character Display --------------------------------------------------------------------------- Total Power Consumption =========================================================================== Table 8-8. 10.4 inch Color DSTN VGA Display =========================================================================== =========================================================================== Dimensions: Height Width --------------------------------------------------------------------------- Number of Colors --------------------------------------------------------------------------- Contrast Ratio...
  • Page 271: Chapter 8.4 Diskette Drive Specifications

    Sector Interleave --------------------------------------------------------------------------- Integrated Controller --------------------------------------------------------------------------- Physical Configuration: Cylinders Heads Bytes per sector --------------------------------------------------------------------------- Logical Configuration: Cylinders Heads Sectors per Track Bytes per Sector --------------------------------------------------------------------------- Buffers Size --------------------------------------------------------------------------- Seek Times (Typical, Including settling in ms): Single Track Average Full Stroke --------------------------------------------------------------------------- Transfer Rates: Host/Interface...
  • Page 272: Chapter 8.5 Cd-Rom Drive Specifications

    =========================================================================== Chapter 8.5 CD-ROM Drive Specifications Table 8-11. Dual-Speed CD-ROM Drive Specifications =========================================================================== Applicable Disc --------------------------------------------------------------------------- Center Hole Diameter --------------------------------------------------------------------------- Disc Diameter --------------------------------------------------------------------------- Rotational Speed --------------------------------------------------------------------------- Disc Thickness --------------------------------------------------------------------------- Track Pitch --------------------------------------------------------------------------- Laser: Beam Divergence Output Power Type Wave Length --------------------------------------------------------------------------- Access time: Random...
  • Page 273 Track Pitch --------------------------------------------------------------------------- Laser: Beam Divergence Output Power Type Wave Length --------------------------------------------------------------------------- Access time: Random Full Stroke --------------------------------------------------------------------------- Audio output level: Line Out Headphone --------------------------------------------------------------------------- Cache buffer --------------------------------------------------------------------------- Data transfer rate: Sustained Asynchronous Startup Time =========================================================================== Table 8-13. 6X CD-ROM Drive Specifications =========================================================================== Applicable Disc ---------------------------------------------------------------------------...
  • Page 274: Chapter 8.6 Battery Specifications

    Startup Time =========================================================================== Chapter 8.6 Battery Specifications Table 8-14. Nickel Metal Hydride Battery Pack =========================================================================== =========================================================================== Dimensions: Height Length Width --------------------------------------------------------------------------- Weight --------------------------------------------------------------------------- Energy: Voltage --------------------------------------------------------------------------- Environmental Requirements: Operating temperatures Storage temperatures No time limit No longer than 3 months No longer than 1 year =========================================================================== Chapter 8.7 MultiBay Expansion Base Physical and Environmental Specifications...
  • Page 275 Relative Humidity Operating Nonoperating --------------------------------------------------------------------------- Altitude Operating Nonoperating --------------------------------------------------------------------------- Shock Operating Nonoperating --------------------------------------------------------------------------- Vibration Operating Nonoperating --------------------------------------------------------------------------- Heat Dissipation --------------------------------------------------------------------------- Monitor Support (maximum) =========================================================================== The MultiBay Expansion Base is designed in accordance with ANSI specifications (number X3.131-1993, Revision 10h) and IEEE 802.3 specifications.
  • Page 276: Chapter 8.9 System Interrupts

    Relative Humidity: Operating Nonoperating --------------------------------------------------------------------------- Altitude: Operating Nonoperating --------------------------------------------------------------------------- Shock: Operating Nonoperating --------------------------------------------------------------------------- Vibration: Operating Nonoperating --------------------------------------------------------------------------- Heat Dissipation --------------------------------------------------------------------------- Monitor Support (maximum) =========================================================================== The MultiBay ISA Expansion Base is designed in accordance with ANSI specifications (number X3.131-1993, Revision 10h) and IEEE 802.3 specifications.
  • Page 277: Chapter 8.10 System Dma

    IRQ12 Internal Point Stick or External Mouse IRQ13 Coprocessor (Not available to any peripheral) IRQ14 IDE Interface (Hard Disk and CD-ROM Drive) IRQ15 Fixed Disk Drives on the MultiBay Expansion Base --------------------------------------------------------------------------- NOTES: PCMCIA cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15.
  • Page 278 022 - 024 Opti Chipset Configuration registers 025 - 03F Unused 02E - 02F 87334 "Super IO" configuration for CPU 040 - 043 Counter/Timer Registers 044 - 05F Unused Keyboard Controller Port B 062 - 063 Unused Keyboard Controller 065 - 06F Unused 070 - 071 NMI Enable/Real Time Clock...
  • Page 279 220 - 22F Entertainment Audio (Default alternate is 230, 240, 230 - 26D Unused 26E - 26FH National 87334 "Super IO" Controller in MEB 278 - 27F Unused 280 - 2AB Unused MEB PC Card DMA Selection, Hard Drive Reset, IDE Select, MultiBay Device Identification 2A1 - 2E7 Unused...
  • Page 280: Chapter 8.12 System Memory Map

    Primary Fixed Disk Controller "A" Diskette Controller 3F8 - 3FF Serial Port (COM1/Default) CF8 - CFB PCI Configuration Index Register (PCIDIV0-1) CFC - CFF PCI Configuration Data Register (PCIDIV0-1) =========================================================================== Chapter 8.12 System Memory Map Table 8-20. System Memory Map =========================================================================== Size Memory Address...
  • Page 281: Appendix A.1 Connector Pin Assignments

    Appendix A.1 Connector Pin Assignments This appendix contains the pin assignments for all external connectors. Table A-1. External Keyboard =========================================================================== Signal =========================================================================== Data Unused Ground +5 VDC Clock Unused ===========================================================================...
  • Page 282 Table A-2. PS/2-Compatible Mouse =========================================================================== Signal =========================================================================== Data Unused Ground +5 VDC Clock Unused ===========================================================================...
  • Page 283 Table A-3. MIDI/Game =========================================================================== Signal =========================================================================== Ground Joystick Button Joystick Direction Ground Ground Joystick Direction Joystick Button Ground Ground Joystick Button Joystick Direction MIDI Out...
  • Page 284 Joystick Direction Joystick Button MIDI In =========================================================================== Table A-4. Ethernet RJ-45 =========================================================================== Signal =========================================================================== (+) Transmit Data (-) Transmit Data (+) Receive Data Unused Unused (-) Receive Data Unused...
  • Page 285 Unused =========================================================================== Table A-5. BNC =========================================================================== Signal =========================================================================== 1 (Inside) Data 2 (Outside) Ground ===========================================================================...
  • Page 286 Table A-6. External Monitor =========================================================================== Signal =========================================================================== Red Analog Green Analog Blue Analog Monitor ID Bit 2 Ground Ground Ground Ground +5 Volt Supply Ground Monitor ID Bit 0 Monitor ID Bit 1 (SDA)
  • Page 287 Horizontal SyNC Vertical SyNC Monitor ID Bit 3 (SCL) =========================================================================== Table A-7. Parallel =========================================================================== Signal =========================================================================== Strobe Data Bit 0 Data Bit 1 Data Bit 2 Data Bit 3 Data Bit 4 Data Bit 5...
  • Page 288 Data Bit 6 Data Bit 7 Acknowledge Busy Paper End Auto Linefeed Select Error Initialize Printer Select In Ground Ground Ground Ground Ground Ground Ground Ground ===========================================================================...
  • Page 289 Table A-8. Serial =========================================================================== Signal =========================================================================== Carrier Detect Receive Data Transmit Data Data Terminal Ready Ground Data Set Ready Ready to Send Clear to Send Ring Indicator ===========================================================================...
  • Page 290 Table A-9. MPEG and TV Video Adapter Connector =========================================================================== Signal =========================================================================== Expansion - SMI (Reserved) CRT - Red Video Battery 2 Voltage CRT- Blue Video CRT- Green Video CRT- Vertical SyNC CRT- Horizontal SyNC CRT ID Bit 3 / Clock...
  • Page 291 Line In - Right Channel Ground VAFC - Overlay Window VAFC - SyNC Enable IDE Active * VAFC - Pixel Data 2 VAFC - Pixel Data 6 Ground VAFC - Pixel Data 10 VAFC - Pixel Data 14 TV - Composite SyNC Ground System Data Bit 0 System Data Bit 2...
  • Page 292 Ground Ground Interrupt Request 5 Interrupt Request 10 Interrupt Request 15 DMA Request 3 DMA Acknowledge 0 * DMA Acknowledge 5 * DMA Acknowledge 7 * Mouse Clock Keypad - Data/Power =========================================================================== Signal =========================================================================== Mouse Data DMA Acknowledge 1 * DMA Request 5 DMA Request 0 Interrupt Request 11...
  • Page 293 Byte High Enable * Ground System Address Bit 21 System Address Bit 17 System Data Bit 15 System Data Bit 13 Ground System Data Bit 11 System Data Bit 9 =========================================================================== Signal =========================================================================== System Data Bit 7 Ground System Data Bit 5 System Data Bit 3 System Data Bit 1 Ground...
  • Page 294 DC Voltage Expansion - Clock (Reserved) Battery 2 Voltage CRT ID Bit / Data Battery 1 Voltage =========================================================================== Signal =========================================================================== Battery 1 Voltage CRT ID Bit 0 Battery 2 Voltage Expansion - Data (Reserved) DC Voltage Input MIDI In MIDI Out Ground Line Out - Right Channel Ground...
  • Page 295 System Address Bit 6 =========================================================================== Signal =========================================================================== System Address Bit 8 System Address Bit 10 Ground System Address Bit 12 System Address Bit 14 System Address Bit 18 System Address Bit 22 Ground Memory Read Control * I/O Read Control * Refresh * Address Latch Enable Reset Drive...
  • Page 296 Expansion Device Ready DMA Acknowledge 6 * DMA Acknowledge 3 * DMA Request 7 DMA Request 2 Interrupt Request 14 Interrupt Request 9 Ground System Clock Ground DMA Cycle Indicator 16-Bit I/O Cycle * I/O Write Control * Memory Write Control * Ground System Address Bit 23 System Address Bit 19...
  • Page 297 MPEG Audio - Data MPEG Audio - R/L Channel Select VAFC - Pixel Data 13 Ground VAFC - Pixel Data 9 VAFC - Pixel Data 5 Ground VAFC - Pixel Data 1 VAFC - Enable Video * FDD Active * Line Out - Left Channel Ground Secondary PCMCIA SMI...
  • Page 298 Table A-10. External Options Connector =========================================================================== Signal =========================================================================== Expansion - SMI (Reserved) CRT - Red Video Battery 2 Voltage CRT - Blue Video CRT - Green Video CRT - Vertical SyNC CRT - Horizontal SyNC CRT ID Bit 3 / Clock...
  • Page 299 Line In - Right Channel Ground VAFC - Overlay Window VAFC - SyNC Enable IDE Active* VAFC - Pixel Data 2 VAFC - Pixel Data 6 Ground VAFC - Pixel Data 10 VAFC - Pixel Data 14 TV - Composite SyNC Ground System Data Bit 0 System Data Bit 2...
  • Page 300 Ground Ground Interrupt Request 5 Interrupt Request 10 Interrupt Request 15 DMA Request 3 DMA Acknowledge 0 * DMA Acknowledge 5 * DMA Acknowledge 7 * Mouse Clock Keypad - Data/Power =========================================================================== Signal =========================================================================== Mouse Data DMA Acknowledge 1 * DMA Request 5 DMA Request 0 Interrupt Request 11...
  • Page 301 Byte High Enable * Ground System Address Bit 21 System Address Bit 17 System Data Bit 15 System Data Bit 13 Ground System Data Bit 11 System Data Bit 9 =========================================================================== Signal =========================================================================== System Data Bit 7 Ground System Data Bit 5 System Data Bit 3 System Data Bit 1 Ground...
  • Page 302 DC Voltage Expansion - Clock (Reserved) Battery 2 Voltage CRT ID Bit / Data Battery 1 Voltage =========================================================================== Signal =========================================================================== Battery 1 Voltage CRT ID Bit 0 Battery 2 Voltage Expansion - Data (Reserved) DC Voltage Input MIDI In MIDI Out Ground Line Out - Right Channel Ground...
  • Page 303 System Address Bit 6 =========================================================================== Signal =========================================================================== System Address Bit 8 System Address Bit 10 Ground System Address Bit 12 System Address Bit 14 System Address Bit 18 System Address Bit 22 Ground Memory Read Control * I/O Read Control * Refresh * Address Latch Enable Reset Drive...
  • Page 304 Expansion Device Ready DMA Acknowledge 6 * DMA Acknowledge 3 * DMA Request 7 DMA Request 2 Interrupt Request 14 Interrupt Request 9 Ground System Clock Ground DMA Cycle Indicator 16-Bit I/O Cycle * I/O Write Control * Memory Write Control * Ground System Address Bit 23 System Address Bit 19...
  • Page 305 MPEG Audio - Data MPEG Audio - R/L Channel Select VAFC - Pixel Data 13 Ground VAFC - Pixel Data 9 VAFC - Pixel Data 5 Ground VAFC - Pixel Data 1 VAFC - Enable Video * FDD Active * Line Out - Left Channel Ground Secondary PCMCIA SMI...
  • Page 306: Appendix B. Power Cord Set Requirements

    Appendix B. Power Cord Set Requirements B.1 3-Conductor Power Cord Set The wide range input feature of your computer permits it to operate from any line voltage from 90 to 264 volts AC. The power cord set received with the computer meets the requirements for use in the country where you purchased the equipment.
  • Page 307 Germany Italy Japan Norway NEMKO Sweden SEMKO Switzerland United Kingdom United States --------------------------------------------------------------------------- NOTES 1: The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
  • Page 308 3. The power cord set must have a minimum current capacity of 2.5A and a nominal voltage rating of 125 or 250 volts AC, as required by each country's power system. 4. The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C7 connector, for mating with appliance inlet on the AC Adapter.
  • Page 309: Appendix C. Using Additional Hard Drives

    Appendix C. Using Additional Hard Drives The Compaq LTE 5000 Family of Personal Computers can support up to four hard drives: two in the computer and two in the MultiBay Expansion Base or MultiBay ISA Expansion Base. A variety of optional Compaq LTE 5000 hard drives is available.
  • Page 310 o When used in the computer, the LTE Elite hard drive can be inserted only in the dedicated bay. Using an LTE Elite Hard Drive That Has Secondary-Drive Capability If an LTE Elite hard drive has the secondary-drive capability symbol, you can insert it into one of the MultiBays, but you must still boot from the LTE 5000 hard drive.
  • Page 311 IMPORTANT: The computer does not automatically load Microsoft Windows 95 when this procedure is used. Follow this procedure only if you are experienced at using MS-DOS mode commands. Follow these steps to insert an LTE Elite hard drive that does not have secondary-drive capability into the dedicated hard drive bay: 1.
  • Page 312 ILLUSTRATION OF (to be supplied) --------------------------------------------------------------------------- Preloaded software and drivers --------------------------------------------------------------------------- Diagnostics and Setup =========================================================================== Table C-2. Compatibility Implications =========================================================================== Feature Description =========================================================================== Option drives Option Drives shipped after the introduction of the LTE 5000 are common to the LTE Elite and the LTE 5000 Personal Computers.
  • Page 313 However, drives with LTE 5000 preloaded software have the wrong drivers, and expect to find features not present in the LTE Elite hardware, resulting in errors. LTE 5000 drives have a utility to detect the hardware/software mismatch and issue a caution. Drives shipped in LTE 5000 units do not have Setup or Diagnostics in a hidden partition for the LTE Elite.
  • Page 314 This leaves you at the MS-DOS prompt; use the "Copy" command to transfer files. NOTE: Drives shipped with LTE 5000 preloaded Not recommended for day to day use; use for occasional file transfers only. proficiency is required. =========================================================================== computer and press F8 when you see the message "starting Windows 95."...

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