Compaq Armada E700 Series Reference Manual
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Compaq Armada E700 Series Reference Manual

Compaq Armada E700 Series Reference Manual

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Compaq Armada E700
Series of Personal Computers
Reference Guide

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Summary of Contents for Compaq Armada E700 Series

  • Page 1 Compaq Armada E700 Series of Personal Computers Reference Guide...
  • Page 2 Notice The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

  • Page 3: Table Of Contents

    ONTENTS preface chapter 1 Finding Assistance ...1-1 Identifying Packing Box Contents ...1-1 chapter 2 Display Component...2-1 Top Components ...2-2 Left Side Components...2-4 Right Side Components...2-5 Front Panel Components ...2-6 Rear Panel Components ...2-7 Bottom Components...2-8 chapter 3 Using the Pointing Device ...3-1 Identifying Keyboard Components (Pointing-Stick Models) ...3-1 Identifying Keyboard Components (Touchpad Models) ...3-2 Navigating with the Pointing Device...3-2...
  • Page 4 Using the Embedded Numeric Keypad ... 3-7 Toggling the Keypad On and Off... 3-7 Operating the Keypad Keys as Standard Keys ... 3-7 Enabling the Keypad at Startup... 3-8 chapter 4 Selecting a Battery Pack Location... 4-1 Inserting Multiple Battery Packs ... 4-2 Storing a Battery Pack ...
  • Page 5 chapter 6 Caring for Drives...6-1 Removing and Inserting the Primary Hard Drive ...6-1 Removing the Primary Hard Drive...6-2 Inserting the Primary Hard Drive ...6-3 Using a Drive in a MultiBay ...6-4 Selecting a MultiBay Location ...6-4 Selecting a MultiBay Drive Adapter ...6-4 Preparing to Insert or Remove a MultiBay Drive ...6-5 Inserting a Hard Drive into a MultiBay Adapter...6-6 Removing a Hard Drive from a MultiBay Adapter...6-7...
  • Page 6 Adjusting Volume... 8-6 Adjusting System Volume... 8-6 Setting Device Volume ... 8-6 chapter 9 Connecting the Modem Cable ... 9-1 Selecting Communication Software ... 9-2 Configuring the Modem ... 9-2 Modem Model ... 9-2 Other Recommended Settings ... 9-2 Using Modem Commands and Dial Modifiers ... 9-3 Setting Modem Preferences...
  • Page 7 chapter 13 Managing Random Access Memory (RAM) ...13-1 Inserting or Removing a Memory Expansion Board ...13-2 chapter 14 Finding Intelligent Manageability Help...14-1 Using Fault Management Alerts ...14-2 Identifying a Fault Management Alert ...14-2 Setting Fault Management Alert Preferences...14-2 chapter 15 Selecting Computer Setup or Compaq Diagnostics...15-1 Using Computer Setup ...15-2 Selecting from the File Menu ...15-2...
  • Page 8 Solving Drive Problems... 17-7 Solving Hard Drive Problems ... 17-7 Solving CD-ROM and DVD-ROM Drive Problems ... 17-8 Solving Diskette and SuperDisk LS-120 Drive Problems... 17-9 Solving Infrared Problems... 17-11 Solving Keyboard and Pointing Device Problems ... 17-13 Solving LAN Connection Problems ... 17-14 Solving Memory Problems ...
  • Page 9 preface SING Some or all of the following format conventions are used in this guide to distinguish elements of text: Names of keys are shown in bold type as they appear on the keyboard, for example, Keys that you should press at the same time are represented by the key names and the plus (+) symbol, for example, Ctrl+Alt+Delete.

  • Page 10: Finding Assistance

    chapter ETTING Finding Assistance For setup instructions, refer to the setup poster included with the computer. To access the online quick reference guide for the computer Select the Armada Quick Reference icon on the desktop Select StartÅCompaq Information CenterÅArmada Quick Reference. To access additional information about the computer Select StartÅCompaq Information Center.
  • Page 11 Battery pack (inserted in computer battery bay) 1-2 Getting Started Function Compaq Armada E700 Personal Computer. Primary hard drive when used in hard drive bay. Can also be used, with an adapter, in the Dual MultiBay.
  • Page 12 Identifying Hardware Components Component Weight savers (2) Power cord AC Adapter (external AC Adapter models only) Modem cable (internal modem models only) Country-specific modem adapter (provided with internal modem models by region as required) Network cable (network models only) Video-out adapter Bag containing two spare pointing stick caps (EasyPoint IV pointing-stick...
  • Page 13 WARNING: fire, or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the equipment into a grounded (earthed) electrical outlet that is easily accessible at all times. Disconnect power from the equipment by unplugging the power cord from the electrical outlet.

  • Page 14: Display Component

    chapter AKING A OMPUTER Display Component Component Display release latch OOK AT THE Display Component Function Opens the computer. Taking a Look at the Computer 2-1...

  • Page 15: Top Components

    Top Components Component Num lock light Scroll lock light Caps lock light Display switch Vents Pointing stick Windows application key Stereo speakers (2) Produce stereo sound. 2-2 Taking a Look at the Computer Top Components Function On: Num lock is on and the embedded numeric keypad is enabled.
  • Page 16 Top Components Continued Component Left and right pointing-stick buttons (pointing- stick models only) Scroll pointing-stick button (pointing- stick models only) MultiBay light Hard drive light Power/suspend light Battery light Microsoft logo key Suspend button** Volume buttons (2) Power switch Touchpad (touchpad models only) Left and right...

  • Page 17: Left Side Components

    Left Side Components Component Video-out jack Hard drive bay Left acoustic port Security cable slot Microphone 2-4 Taking a Look at the Computer Left Side Components Function Provides airflow to cool internal components. Connects a television, VCR, camcorder, overhead projector, or video capture card.

  • Page 18: Right Side Components

    Right Side Components Component Right acoustic port RJ-45 jack (network models only) RJ-11 jack (internal modem models only) PC Card slots (2) PC Card eject buttons (2) Right Side Components Function Enhances bass sound. Connects the network cable. NOTE: A network cable is included with network models.

  • Page 19: Front Panel Components

    Front Panel Components Component Microphone jack Stereo line-in jack Stereo speaker/headphone jack Battery bay Top MultiBay* Bottom MultiBay* *The Dual MultiBay, which comprises both the top and bottom MultiBays, supports devices, such as a 17-mm Armada hard drive or a Dual-MultiBay battery pack, which fill both the top and bottom MultiBays.

  • Page 20: Rear Panel Components

    Rear Panel Components Component Infrared port USB connector Serial connector Vents Parallel connector Docking connector Keyboard/mouse connector External monitor connector DC power jack AC power connector Rear Panel Components Function Links another IrDA-compliant device for wireless communication. Connects USB devices. Connects a serial device.

  • Page 21: Bottom Components

    Bottom Components Component Tilt feet latches (2) Tilt feet (2) Memory expansion compartment cover Hard drive release latch Battery release latch Docking restraint latch recess Front MultiBay release latch Rear MultiBay release latch Serial number 2-8 Taking a Look at the Computer Bottom Components Function Release tilt feet.

  • Page 22: Using The Pointing Device

    chapter SING THE Using the Pointing Device The pointing stick (pointing-stick models) and the touchpad (touchpad models) function with any software that supports a Microsoft-compatible mouse. For software that does not support a Microsoft-compatible NOTE: mouse, open Computer Setup, select AdvancedÅDevice Options, then select the Disable Multiple Pointing Devices checkbox.

  • Page 23: Identifying Keyboard Components (Touchpad Models)

    Identifying Keyboard Components (Touchpad Models) Touchpad Left touchpad button Navigating with the Pointing Device Task Move the pointer. Increase or decrease pointer speed as you move the pointer. To set a pointer speed preference, refer to “Setting Pointing Stick Preferences.” Right-, left-, or scroll-click, or double-click.

  • Page 24: Setting Pointing Device Preferences

    Pointing Device Procedures Task Highlight an item.* Select text or an object.* Activate a selection.* Select, then drag and drop an item.* *To perform this task exactly as you would with an external mouse, use the left pointing device button like an external mouse left button. Setting Pointing Device Preferences Pointing-stick models—...

  • Page 25: Using Hotkeys

    Using Hotkeys Hotkeys are preset combinations of the that access or execute frequently used system functions. The icons on the function keys To use hotkeys on an external keyboard, which does not have an key, press the key only of the hotkeys combination. For example, to use the hotkeys, press Fn+F10 NOTE:...

  • Page 26: Switching The Display And Image

    Switching the Display and Image In Windows 95 or Windows NT 4.0 toggle image among the computer display, an external display, and simultaneous display. The external display can be connected through the external monitor connector or the video-out jack. In Windows 98 toggle computer display and an external display that is connected through the external monitor connector.

  • Page 27: Setting A Power Conservation Level

    Setting a Power Conservation Level In Windows 98 press In Windows 95 or Windows NT 4.0 press Battery Conservation Settings window. To select a preset battery conservation level, choose among High—Maximizes running time from a single charge. Medium—Balances system performance with running time. None (Drain)—Runs the computer at full power.

  • Page 28: Using The Embedded Numeric Keypad

    Using the Embedded Numeric Keypad Toggling the Keypad On and Off To convert the embedded numeric keypad section keyboard to a keypad, press numeric keypad is enabled, the characters upper-right on the keypad keys are active and the num lock light To disable the embedded numeric keypad The embedded numeric keypad cannot be enabled while an optional external keyboard or numeric keypad is connected...

  • Page 29: Enabling The Keypad At Startup

    Enabling the Keypad at Startup To set the computer to start up with the embedded numeric keypad enabled— 1. Turn on or restart the computer, then press blinking cursor appears upper-right on the screen. To change the language, press For navigation instructions, press 2.

  • Page 30: Selecting A Battery Pack Location

    chapter NSERTING TORING A Selecting a Battery Pack Location WARNING: battery pack, do not crush, puncture, or incinerate the battery pack or short the metal contacts. Do not attempt to open or service the battery pack. The following battery packs can be used in the computer only in the indicated locations.

  • Page 31: Inserting Multiple Battery Packs

    Inserting Multiple Battery Packs The computer supports up to two battery packs, one in the battery bay and one in a MultiBay. A drive can be inserted in the top MultiBay while a MultiBay battery pack is in the bottom MultiBay. Multiple battery packs in the system charge and discharge by location in a preset sequence.

  • Page 32: Replacing The Primary Battery Pack

    Replacing the Primary Battery Pack CAUTION: that is the only power source available to the system: Initiate Suspend (Standby) before removing the discharged battery pack. Insert the replacement battery pack within 5 minutes after removing the discharged battery pack. 1. If the computer is on, a MultiBay does not contain a charged battery pack, and the system is not connected to external power, initiate Suspend (Standby) by pressing the suspend button.

  • Page 33: Inserting Or Removing A Multibay Battery Pack

    Inserting or Removing a MultiBay Battery Pack CAUTION: that is the only power source available to the system: Initiate Suspend (Standby) before removing the discharged battery pack. Insert the replacement battery pack within 5 minutes after removing the discharged battery pack. 1.

  • Page 34: Inserting Or Removing A Dual-Multibay Battery Pack

    Inserting or Removing a Dual-MultiBay Battery Pack Inserting a Dual-MultiBay Battery Pack into the Dual MultiBay CAUTION: that is the only power source available to the system: Initiate Suspend (Standby) before removing the discharged battery pack. Insert the replacement battery pack within 5 minutes after removing the discharged battery pack.
  • Page 35 Removing a Dual-MultiBay Battery Pack from the Dual MultiBay CAUTION: that is the only power source available to the system: Initiate Suspend (Standby) before removing the discharged battery pack. Insert the replacement battery pack within 5 minutes after removing the discharged battery pack. 1.

  • Page 36: Selecting A Power Source

    chapter ANAGING Selecting a Power Source Task Work within installed applications. Charge or calibrate a battery pack in the computer. Install, reinstall, update, or perform other major modifications to system software. OWER Selecting a Power Source Power Source Charged battery pack in the computer External power supplied through one of the following: Power cord or optional DC cable...

  • Page 37: Beginning, Leaving, Or Resuming Your Work

    Beginning, Leaving, or Resuming Your Work You can conserve power and reduce startup time by using Suspend (Standby) or Hibernation. Suspend, called Standby in Windows 98, is an energy-saving feature that reduces power to system components that are not being used. When the computer is in Suspend (Standby), your work is saved in random access memory (RAM) and the screen is cleared.
  • Page 38 Beginning, Leaving, or Resuming Your Work Task Procedure Initiate Press suspend Suspend.* button.** In Windows 95, select Suspend on the Start menu In Windows 98, select Stand by on the Shutdown menu. Exit Press suspend Suspend.* button.** Slide power switch. Initiate Press Fn + suspend Hibernation.

  • Page 39: Managing Low-Battery Conditions

    Managing Low-Battery Conditions Identifying Low-Battery Conditions When a battery pack that is the only source of power available to the computer reaches a low-battery condition The system beeps 5 times. The battery light If the low-battery condition is not resolved, the computer will enter a critical low-battery condition.

  • Page 40: Resolving Low-Battery Conditions

    Resolving Low-Battery Conditions If external power is available, do one of the following— Connect the computer to an electrical outlet with the power cord or an optional DC cable. Dock the computer in a docking base that is connected to external power.

  • Page 41: Charging A Battery Pack

    Charging a Battery Pack A battery pack inserted into the computer battery bay, the computer MultiBay, or an optional Battery Charger or docking base charges whenever external power is available. Charging may be delayed if a battery pack is new, has not NOTE: been used for 2 weeks or more, or is much warmer or cooler than a comfortable room temperature.

  • Page 42: Monitoring The Charge In A Battery Pack

    Monitoring the Charge in a Battery Pack The references in Windows 98 battery charge displays to a NOTE: “standard APM battery pack” apply to all battery packs that can be used in the computer. Using the Battery Charge Level Lights The battery quick check feature enables you to monitor the charge in a battery pack when the battery pack is not in the computer.

  • Page 43: Using The Battery Meter Or Power Meter Icon

    Using the Battery Meter or Power Meter Icon The battery meter icon, called the power meter icon in Windows 98, changes shape to indicate whether the computer is running on external power or on a full, half-full, or nearly discharged battery pack. To display the battery meter icon in the taskbar In Windows 95 select StartÅSettingsÅControl PanelÅPowerÅPower tab, then select the Show Battery...

  • Page 44: Using The Power Or Power Meter Tab

    Using the Power or Power Meter Tab The power tab available in Windows 95 is similar to the power meter tab available in Windows 98. To access the power or the power meter tab In Windows 95 select StartÅSettingsÅControl PanelÅ PowerÅPower tab.

  • Page 45: Calibrating A Battery Pack

    Calibrating a Battery Pack Calibration increases the accuracy of all battery charge displays. The calibration utility supports all battery packs that can be used in the computer. Use the calibration utility both to check the calibration of a battery pack and to calibrate or recalibrate a battery pack. A battery pack cannot be calibrated unless the utility reports that it needs calibration.

  • Page 46: Checking Or Running A Calibration

    Checking or Running a Calibration 1. To check the calibration of a battery pack—Insert the battery pack into the computer battery bay or a computer or optional docking base MultiBay. To check the calibration of a battery pack in a docking base MultiBay, the computer must be docked and the base must be connected to external power.

  • Page 47: Setting Power Preferences

    Setting Power Preferences You can increase, decrease, and allocate the power used by the computer by setting power preferences. Increasing power increases performance, while decreasing power conserves energy and extends battery operating time. By decreasing power to unused components and functions, you can allocate more power to the components and functions you are currently using.

  • Page 48: Setting Power Preferences In Windows 95

    Setting Power Preferences in Windows 95 Setting Power Preferences in Windows 95 Preference Select a preset battery conservation level that applies whenever the computer is running on battery power. NOTE: A battery conservation level can also be displayed and selected with the Fn+F7 hotkeys. Create a custom battery conservation level that applies settings for the following...

  • Page 49: Setting Power Preferences In Windows 98

    Setting Power Preferences in Windows 95 Preference Turn off power to an optional PC Card modem. Change location of Hibernation file. Enable/Disable Hibernation. Setting Power Preferences in Windows 98 To access most power preference settings—Select StartÅ SettingsÅControl PanelÅPower Management. For information about setting all Power Management preferences except the following, refer to your Windows 98 documentation.

  • Page 50: Setting Power Preferences In Windows Nt 4.0

    Setting Power Preferences in Windows NT 4.0 Setting Power Preferences in Windows NT 4.0 Preference Select a preset battery conservation level that applies whenever the computer is running on battery power. NOTE: A battery conservation level can also be displayed and selected with the Fn+F7 hotkeys.

  • Page 51: Turning Auto Insert Notification On Or Off

    Setting Power Preferences in Windows NT 4.0 Preference Enable/disable low-battery warning beeps. Exit Suspend after a user- selected timeout. Set Hibernation timeout. Set the computer to initiate Hibernation rather than Suspend. Change location of the hibernation file. Enable/Disable Hibernation. Select Compaq PowerÅHibernation tab, Turning Auto Insert Notification On or Off Auto insert notification runs a CD-ROM or DVD-ROM on insertion, but drains power and, if the computer is running...

  • Page 52: Conserving Battery Power

    Conserving Battery Power Battery Power Conservation Checklist Exit modem applications and turn off local area network (LAN) connections when you are not using them. Disconnect external equipment you are not using that is not connected to an external power source. If you leave your work, initiate Suspend (Standby) or Hibernation or shut down the computer.

  • Page 53: Conserving Battery Power In Windows 98

    Conserving Battery Power in Windows 98 Select StartÅSettingsÅControl PanelÅPower ManagementÅPower Schemes tab, then create a power scheme that conserves battery power. Select StartÅSettingsÅControl PanelÅPower ManagementÅBattery Conservation Settings. Then select a low screen brightness. Select the infrared icon in the task barÅOptions tab, then clear the checkbox for Search for and Provide Status for Devices in Range.
  • Page 54 chapter The primary hard drive is the hard drive in the hard drive bay. A 17-mm hard drive from an Armada 7800 or an Armada 7700 computer model can also be used as the primary hard drive (or, with an adapter, as a MultiBay drive).
  • Page 55 1. Shut down the computer. 2. Tilt the computer up latch toward the front of the computer while pulling on the center lower edge of the hard drive tray 3. To remove the hard drive pull the drive connectors the tray, then lift the drive out of the tray , then slide the hard drive release from the hard drive tray through the opening in the rear of...
  • Page 56 1. Shut down the computer. 2. To insert the hard drive hard drive, label side up, into the tray drive connectors 3. Slide the hard drive assembly (the hard drive in the hard drive tray) into the hard drive bay until it is seated When the hard drive in the hard drive bay is being accessed, the hard drive light into the hard drive tray...
  • Page 57 The MultiBay supports up to two 12.7-mm drives the top and bottom MultiBay, or one 17-mm drive the Dual MultiBay. A 12.7-mm diskette (floppy disk) drive can be used only in the bottom MultiBay. Other 12.7-mm drives (excluding diskette drives but including Imation SuperDisk LS-120 drives) can be used in either the top or bottom MultiBay.
  • Page 58 17-mm Armada hard drive 12.7-mm Armada hard drive 12.7-mm Armada drive other than a hard drive *Insert a diskette drive only into the bottom MultiBay. If the computer is running a preinstalled operating system—You can insert or remove any drive except a hard drive while the computer is on, off, in Hibernation, or in Suspend (Standby).
  • Page 59 1. Push and hold the adapter slide tab 2. Lower the drive, label side up, into the adapter the drive connectors on the drive toward the drive connectors in the adapter until the connectors engage and the drive is seated. 3.
  • Page 60 1. Push and hold the adapter slide tab 2. Gently disengage the drive connectors on the drive from the drive connectors in the adapter adapter 3. Release the adapter slide tab. A 17-mm hard drive is illustrated. The procedure is the same for a 12.7-mm hard drive.
  • Page 61 1. Shut down the computer if You are inserting or removing a hard drive. The computer is running a retail version of Window 95, Windows 98, or Windows NT 4.0 without software enhancements from Compaq. 2. If the drive has a media tray, remove any media. 3.
  • Page 62 To remove a drive or drive assembly—Tilt the computer . Then, If the drive is in the top MultiBay—Slide the rear MultiBay release latch computer while pulling on the center lower edge of the drive or drive assembly. If the drive is in the bottom MultiBay or the Dual MultiBay—Slide the front MultiBay release latch toward the rear of the computer while pulling on the center lower edge of the drive or drive assembly...
  • Page 63 When more than one drive is in the system, the computer selects the drive to start from by searching for, first, a bootable CD-ROM or DVD-ROM; second, a bootable diskette; and third, a bootable hard drive. A bootable device or medium contains files needed by the computer to start up and operate properly.
  • Page 64 4. Toggle the Boot Order fields to the boot sequence you prefer. The Boot Order field for the computer top MultiBay or the computer Dual MultiBay is MultiBay-1; the Boot Order field for the computer bottom MultiBay is MultiBay-2. 5. To save your preferences and exit Boot Options, press 6.

  • Page 65: Security Features Quick Reference

    chapter ECURING THE Security Features Quick Reference To Protect Against This Risk Unauthorized use of the computer Unauthorized access to the Computer Setup utility Unauthorized access to the contents of a hard drive Unauthorized use of a drive or port Unauthorized access to the memory expansion compartment Unauthorized removal of the computer Security cable slot...

  • Page 66: Setting Passwords And Quick Controls

    Setting Passwords and Quick Controls All passwords can be set, changed, or deleted in the Computer Setup utility. Some passwords can also be set, changed, or deleted by using the alternate procedures, some requiring the use of password symbols, described in the online Quick Reference Guide. All Quick Controls can be set in Computer Setup;...

  • Page 67: Using A Power-On Password

    Using a Power-On Password A power-on password Prevents unauthorized use of the computer. Once set, it must be entered each time the computer is turned on or restored from Hibernation. Enables you to use Quick Controls. Can be up to 7 alphanumeric characters, is not case sensitive, and can be the same as any other 7-character password.

  • Page 68: Using Quick Controls

    Using Quick Controls When a power-on password is set, the following Quick Controls are available: QuickLock—Disables the keyboard and pointing device. QuickLock on Suspend—Sets the computer to initiate QuickLock whenever the computer enters Suspend (Standby). Lock keyboard and mouse at power-on—Sets the computer to initiate QuickLock each time the computer is turned on or restarted.

  • Page 69: Using A Setup Password

    Using a Setup Password A setup password Protects the configuration settings and system identification information in Computer Setup by preventing unauthorized access to the utility. Once set, it must be entered each time you access Computer Setup. Can be up to 7 alphanumeric characters, is not case sensitive, and can be the same as any other 7-character password.

  • Page 70: Using Drivelock

    Using DriveLock CAUTION: the DriveLock master password, the protected hard drive is permanently unusable. To access the DriveLock settings in Computer Setup, IMPORTANT: you must open Computer Setup after shutting down, then turning on the computer. If you open Computer Setup from a Windows restart, DriveLock settings are not accessible.
  • Page 71 Protecting a Hard Drive with DriveLock CAUTION: If you forget both the DriveLock user password and the DriveLock master password, the protected hard drive is permanently unusable. CAUTION: To prevent damage to the computer and the hard drive and loss of work, shut down the computer before inserting or removing a hard drive.
  • Page 72 Accessing a Protected Hard Drive 1. Ensure that the drive is inserted into the computer (not an optional docking base). 2. When prompted for a DriveLock password, type the user or master password, using the same keys you used to set the password, then press password correctly, you must restart the computer to try again.

  • Page 73: Disabling A Device

    Disabling a Device To ensure limited use of the computer by another user, you can disable most drives and ports. In Windows 95 or Windows 98, devices and functions can be enabled or disabled from either Device Manager or Computer Setup, but Compaq recommends that you use Device Manager.

  • Page 74: Securing The Memory Expansion Compartment

    Securing the Memory Expansion Compartment 1. Place the computer on a flat surface, bottom side up. 2. Replace a standard Torx T-8 screw expansion cover with one of the two Torx T-10 memory security screws Connecting an Optional Cable Lock Loop the cable around a secure object, then insert the cable lock into the security cable slot 7-10 Securing the Computer...

  • Page 75: Using The Internal Microphone And Stereo Speakers

    chapter SING UDIO AND EATURES Using the Internal Microphone and Stereo Speakers The microphone open or closed and has a standard sensitivity of -50 dB. The two stereo speakers multimedia applications. When the computer is docked in an optional expansion base, these speakers are disabled and system sound plays through the expansion base speakers.

  • Page 76: Connecting An External Audio Device

    Connecting an External Audio Device CAUTION: plug a single-sound channel (monaural) connector into the stereo speaker/headphone jack or the stereo line-in jack. Selecting an Audio Connector To Connect This Device Single sound channel microphone Tape deck, tuner, or CD player Stereo speakers, headphones, headset, or audio/visual device such as a television or VCR...

  • Page 77: Connecting A Device To The Stereo Speaker/Headphone Jack

    Connecting a Device to the Stereo Speaker/Headphone Jack WARNING: before putting on headphones or a headset. Use only a 3.5-mm stereo plug. For best sound quality, Headphones should be 32 ohms. External speakers should be at least 8 ohms. Connecting an external audio device to the stereo speaker/ headphone jack disables the computer stereo speakers.

  • Page 78: Using The Video-Out Adapter

    Using the Video-Out Adapter To transmit video signals through the video-out jack, you need The video-out adapter included with the computer A standard S-video cable or a standard composite video cable available from most television, VCR, or electronics retailers. To connect a video device to the video-out jack: 1.

  • Page 79: Changing The Video Mode

    Changing the Video Mode Color television standard modes vary even within regions. NOTE: However, NTSC is common in North America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and PAL-M, in Brazil. Other South and Central American regions may use NTSC, PAL, or PAL-M.

  • Page 80: Adjusting Volume

    Adjusting Volume Adjusting System Volume Using volume buttons— To decrease volume, press the smaller To increase volume, press the larger To mute or restore volume, press both buttons simultaneously. Using the Fn+F5 To raise or lower volume, press screen slide button or press a keyboard arrow key. To mute or restore volume, press then select or clear the Mute checkbox.

  • Page 81: Connecting The Modem Cable

    chapter SING AN Connecting the Modem Cable The internal modem must be connected to a standard (analog) telephone line. Immediately disconnect an accidental connection to a digital line, such as an office PBX line. 1. Plug either end of the modem cable the computer.

  • Page 82: Selecting Communication Software

    Selecting Communication Software You can operate the modem with preinstalled or optional software. To use preinstalled modem software, select StartÅPrograms. Then, In Windows 95 select AccessoriesÅFaxÅCompose New Fax. In Windows 98 or Windows NT 4.0 select RingCentral Fax. Configuring the Modem The settings you may be required to enter vary among communication software applications.

  • Page 83: Using Modem Commands And Dial Modifiers

    Fax class—Select 1. Parity—Select NONE. Word length—Select 8. Stop bits—Select 1. Hardware flow control—Select RTS/CTS. Speed—Select the highest transmission speed or baud rate. The maximum connection speed is determined by the speed of the slowest modem on the connection. The internal modem negotiates the fastest speed possible with the remote modem.

  • Page 84: Reinstalling Modem Software

    Reinstalling Modem Software All software for the internal modem and the WorldPort country configuration utility is preinstalled. If it becomes necessary to reinstall this software, instructions (in readme.txt files) are in the desktop Programs folder and installation files are on the hard drive. Although alternate procedures are provided to enable you to NOTE: reinstall modem software under the widest possible range of...

  • Page 85: Using The Modem

    Using the Modem The internal modem Does support all operations described in most communication software documentation. Does not support the modem pass-through connection available on some optional docking bases. If you are using a fax application, the following supplementary information may be helpful: Fax speed—Fax communication software enables the modem to send and receive faxes at 14,400 bps.

  • Page 86: Using The Modem While Traveling Internationally

    Using the Modem While Traveling Internationally Using a Country-Specific Modem Adapter Telephone jacks vary by country. The modem cable included with the computer plugs directly into an RJ-11 telephone jack. To plug the modem cable into a different type of telephone jack, you must use a country-specific modem cable adapter.

  • Page 87: Selecting A Country-Specific Modem Configuration

    Selecting a Country-Specific Modem Configuration To configure the modem for use in a specific country, select StartÅProgramsÅCompaq ModemÅWorldPort, then select the country. Travel Connection Checklist If you experience connection problems while using the modem outside your home country, the following suggestions may help. Check the telephone line type—The modem requires an analog, not a digital, telephone line.
  • Page 88 chapter ONNECTING TO A ETWORK A network computer model Has an RJ-45 jack on the right side and includes a network cable. Supports network speeds up to 10 Mbps when connected to a 10BaseTX network. 100 Mbps when connected to a 100BaseTX network. Can be connected to a LAN whether or not the internal modem is connected to a telephone line.

  • Page 89: Connecting The Network Cable

    Connecting the Network Cable WARNING: damage to the equipment, do not plug a telephone cable into the RJ-45 jack. 1. Plug either end of the network cable into the RJ-45 jack . 2. Plug the other end of the cable to the Ethernet network jack . Turning a LAN Connection On and Off To conserve power, you can turn a LAN connection off and on as you work.

  • Page 90: Accessing The Network At Startup

    If the computer power source changes from external power to battery power while the computer is connected to a network, the LAN-On Battery Alert popup window prompts you to turn off the network card. To conserve battery power by turning off the network connection, select Yes.

  • Page 91: Selecting A Pc Card Slot

    chapter PC C SING A PC Card is a credit card–sized accessory designed to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA). The computer supports both 32-bit (CardBus) and 16-bit PC Cards. Selecting a PC Card Slot PC Cards are classified as Type I, Type II, and Type III.

  • Page 92: Configuring A Pc Card

    Configuring a PC Card CAUTION: provided by a PC Card manufacturer, you may not be able to use other PC Cards. If you are instructed by PC Card documentation to install device drivers Install only the device drivers for your operating system. Do not install card services, socket services, or enablers.

  • Page 93: Inserting A Pc Card

    Inserting a PC Card CAUTION: pressure as you insert a PC Card into a PC Card slot. 1. With the connector facing the computer and the label facing up, push the PC Card the card on the two guide rails 2.

  • Page 94: Removing A Pc Card

    Removing a PC Card First, prepare the system for the PC Card removal: CAUTION: Windows 98, failure to stop a PC Card before removing it may result in loss of work or a system lockup. In Windows 95 or Windows 98—If the computer is on, stop the PC Card before you remove it.

  • Page 95: Communicating With Infrared

    chapter SING NFRARED Communicating with Infrared If the computer is running Windows 98 or a preinstalled Windows 95 operating system, the computer is IrDA- compliant (4Mbps standard) and can communicate with another infrared-equipped device that is also IrDA-compliant. Infrared communication Occurs through the infrared port illustrated below.

  • Page 96: Configuring The Infrared Port

    Configuring the Infrared Port As you set up your infrared software, the following information may be helpful. The infrared port default settings are: Port, COM3; address, 3; Interrupt Request (IRQ), 3. If you use Direct Cable Connection and the utility prompts you to choose a port for the infrared connection, you can select Serial Cable on COM4 or, if the computer is running a preinstalled Windows 95 or Windows 98 operating system,...

  • Page 97: Managing Random Access Memory (Ram)

    chapter XPANDING Managing Random Access Memory (RAM) To view the amount of RAM in the system, select StartÅ SettingsÅControl PanelÅCompaq Diagnostics. You can increase RAM with optional memory expansion boards or PC Cards. For ordering information, go to the Compaq Internet site at http://www.compaq.com, or refer to Appendix A to contact a Compaq authorized dealer, reseller, or service provider.

  • Page 98: Inserting Or Removing A Memory Expansion Board

    Inserting or Removing a Memory Expansion Board Removing the Memory Expansion Compartment Cover WARNING: internal compartment on the computer. All other areas that require a tool to access should be opened only by a Compaq authorized service provider. WARNING: pack before installing a memory expansion board can damage the equipment and expose you to the risk of electrical shock.
  • Page 99 6. Remove the screw compartment cover to the computer. If the computer shipped with a preinstalled memory expansion board— The memory expansion compartment cover is attached with a tamper-resistant Torx T-10 memory security screw. Use the Torx T-10 screwdriver included with the computer to remove and reinsert this screw.
  • Page 100 Removing a Memory Expansion Board 1. Turn back the memory insulator . 2. Pull away the plastic retention clips on each side of the memory expansion board that you want to remove . The memory expansion board tilts upward. 3. Lift the edge of the memory expansion board and slide it gently out of the memory expansion slot at a 45-degree angle 4.
  • Page 101 Inserting a Memory Expansion Board Memory expansion boards supported by the computer Can be used in either of the 2 memory expansion slots . Are keyed (notched) 1. Turn back the memory insulator . 2. Insert the memory expansion board into an empty memory expansion slot at a 45-degree angle , then slide it gently into place until it is seated (while still tilted).
  • Page 102 Replacing the Memory Expansion Compartment Cover 1. Lay the memory insulator ensuring that all edges of the memory insulator are tucked inside the memory expansion compartment. 2. Replace the memory expansion compartment cover placing it flush left over the memory expansion compartment, then sliding the memory expansion compartment cover right until it is seated .

  • Page 103: Finding Intelligent Manageability Help

    chapter NTELLIGENT Finding Intelligent Manageability Help Intelligent Manageability comprises software tools that can help you and/or your Information Services department track, troubleshoot, protect, and maintain the system. Intelligent Manageability uses such tools as Insight Management Agents, Compaq Diagnostics, Computer Setup, and the Compaq Security utility in Control Panel to facilitate the following: Asset Management—Provides detailed configuration and diagnostic information.

  • Page 104: Using Fault Management Alerts

    Using Fault Management Alerts Identifying a Fault Management Alert The computer is preset to monitor certain hardware components. If problems are found, the following alerts may display. Hard drive alert—Warns up to 72 hours in advance of impending hard drive problems; can be set to initiate a software backup.

  • Page 105: Selecting Computer Setup Or Compaq Diagnostics

    chapter ONFIGURATION AND IAGNOSTIC Selecting Computer Setup or Compaq Diagnostics The computer features two system management utilities. Computer Setup is a system information and configuration utility that can be used even when your operating system is not working or will not load. It includes custom settings that are not available in Windows.

  • Page 106: Using Computer Setup

    Using Computer Setup Information and settings in Computer Setup are accessed from the File, Security, or Advanced menus. 1. Turn on or restart the computer. When the blinking cursor appears upper-right on the screen, press To change the language, press To view navigation information, press To return to the Computer Setup menu from anywhere in Computer Setup, press...

  • Page 107: Selecting From The Security Menu

    Selecting from the Security Menu For more information about passwords, password options, NOTE: DriveLock, and disabling devices, refer to Chapter 7. Select Setup password Power-On password DriveLock passwords Password options NOTE: Password options can be selected only when a power-on password is set.

  • Page 108: Selecting From The Advanced Menu

    Selecting from the Advanced Menu Select Language (or press Boot Options Device Options *Video modes vary even within regions. However, NTSC is common in North America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and PAL-M, in Brazil. Other South and Central American regions may use NTSC, PAL, or PAL-M.

  • Page 109: Using Compaq Diagnostics

    Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components appears on the screen before the Compaq Diagnostics window for your operating system opens. You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar.
  • Page 110 4. Select a test type. Quick Test—Runs a quick, general test on each device in a selected category. Complete Test—Performs maximum testing on each device in a selected category. Custom Test—Performs maximum testing on a selected device. To run all tests for your selected device, select the Check All button.

  • Page 111: Updating The System

    chapter AINTENANCE RAVEL Updating the System Obtaining Customized Update Information with Info Messenger You can set up a customized search of the Compaq Internet site for new information about the software, firmware, and hardware in your system by registering with Compaq Info Messenger. To access Compaq Info Messenger, go to the Compaq Internet site at http://www.compaq.com, then select Info Messenger.

  • Page 112: Obtaining Software Updates From The Compaq Internet Site

    Obtaining Software Updates from the Compaq Internet Site You can obtain all Compaq system software and firmware, with download and installation instructions, from the Compaq Internet site at http://www.compaq.com. Most software on this site is packaged in a compressed file NOTE: called a SoftPaq.

  • Page 113: Reinstalling Software

    To download a system ROM from the Compaq Internet site: 1. Obtain a formatted 1.44-megabyte diskette. 2. Go to the Downloadables area at http://www.compaq.com. 3. Find the system ROMPaq for your computer model. 4. Follow the instructions on (or linked to) the ROMPaq download page to download the ROMPaq and copy it onto the diskette.

  • Page 114: Caring For The Computer

    Caring for the Computer WARNING: internal components, do not allow liquids to drip into the computer keyboard. CAUTION: anything on top of the computer when it is closed. CAUTION: and discolor the plastic. Keep the computer away from excessive moisture and temperature extremes.

  • Page 115: Traveling With The Computer

    Traveling with the Computer Take along a backup of your work. Do not pack the backup with the computer. Hand carry the computer. Do not check it with your luggage. Do not expose the computer or diskettes to a magnetic security detector.
  • Page 116 chapter ROUBLESHOOTING Problems that occur while using the computer may originate in the computer, the operating system, a software application, or an optional docking base or external device. For problems that may not originate in the computer, refer to your operating system, docking base, software application, or external device documentation.

  • Page 117: Quick Solutions Checklist

    Quick Solutions Checklist To reset a locked system, press and hold the suspend button NOTE: while sliding the power switch. Is adequate power available to the computer? If the computer is connected to an electrical outlet Are all power cord, external AC Adapter, or optional DC cable connections secure? Is the electrical outlet providing a standard power supply?

  • Page 118: Solving Audio Problems

    Solving Audio Problems Problem System warnings or alerts are not audible. Internal speakers produce no sound. External speakers, headphones, or a headset produces no sound. External microphone does not work. Solving Audio Problems Possible Cause Solution Volume is muted. To increase volume, press the larger volume button.

  • Page 119: Solving Battery Problems

    Solving Battery Problems Problem Computer beeps* 5 times and the battery light is blinking. System beeps* twice and initiates Hibernation. System beeps* twice and the power/suspend light is blinking. Low-battery warnings or alerts are not audible. *In Windows 98 the term alarm replaces the term beep . **External power supplied through an optional Aircraft Power Adapter can be used to run the computer, but not to charge a battery pack.
  • Page 120 Solving Battery Problems Problem Possible Cause Battery pack is Warming occurs warm after charging. during charging. Computer shut Suspend (Standby) down and work in was not initiated memory was lost before removing when a battery pack the discharged that was the only battery pack.
  • Page 121 Solving Battery Problems Problem Computer does not beep 3 times when battery pack is inserted or removed. Battery light does not turn on to indicate that battery pack is charging; battery pack does not charge. Battery charge does not last as long as expected.

  • Page 122: Solving Drive Problems

    Solving Drive Problems Solving Hard Drive Problems Problem System does not recognize a hard drive. System cannot start up from a hard drive. Hard drive cannot be accessed. DriveLock settings cannot be accessed in Computer Setup. Solving Hard Drive Problems Possible Cause Solution The drive is not...

  • Page 123: Solving Cd-Rom And Dvd-Rom Drive Problems

    Solving CD-ROM and DVD-ROM Drive Problems Solving CD-ROM Drive and DVD-ROM Drive Problems Problem System does not recognize a CD-ROM drive or DVD-ROM drive. Computer does not beep 3 times when CD-ROM or DVD- ROM drive is inserted, but drive is recognized.

  • Page 124: Solving Diskette And Superdisk Ls-120 Drive Problems

    Solving CD-ROM Drive and DVD-ROM Drive Problems Problem System cannot start up from a CD-ROM. System does not initiate Suspend (Standby) or Hibernation while a CD-ROM or DVD-ROM is in the system. Solving Diskette and SuperDisk LS-120 Drive Problems Solving Diskette and SuperDisk LS-120 Drive Problems Problem System does not recognize a...
  • Page 125 Solving Diskette and SuperDisk LS-120 Drive Problems Problem System does not recognize a diskette or SuperDisk LS-120 drive (continued) . Computer does not beep 3 times when diskette or SuperDisk LS-120 drive is inserted, but drive is recognized. Diskette drive or SuperDisk LS-120 drive cannot read or write to a...

  • Page 126: Solving Infrared Problems

    Solving Infrared Problems Problem Cannot link with another infrared-equipped computer or device. *For instructions, refer to your infrared communications software documentation. Solving Infrared Problems Possible Cause Solution Computer is Windows NT 4.0 does not running support infrared Windows NT 4.0. communication.
  • Page 127 Solving Infrared Problems Problem Cannot link with another infrared-equipped computer or device (continued). System does not initiate Suspend while infrared port is enabled. Data transmission problem. *For instructions, refer to your infrared communications software documentation. 17-12 Troubleshooting Continued Possible Cause Solution A physical Refer to “Data transmission...

  • Page 128: Solving Keyboard And Pointing Device Problems

    Solving Keyboard and Pointing Device Problems Problem Some keys type numbers instead of letters and num lock light is on. Embedded numeric keypad does not work. Hotkeys do not work on external keyboard. Keyboard and pointing device are locked. External mouse does not work.

  • Page 129: Solving Lan Connection Problems

    Solving LAN Connection Problems Solving LAN Connection Problems Problem Cannot restore LAN connection after selecting Yes in the LAN-On Battery Alert popup window. Connection speed seems slow, although computer is connected to a 100BaseTX network. Solving Memory Problems Problem Memory count during Power-On Self-Test (POST) is incorrect.

  • Page 130: Solving Modem Problems

    Solving Modem Problems If you are troubleshooting a modem PC Card problem, refer also to “Solving PC Card Problems” in this chapter. Problem Modem does not work. ERROR message. EXCESSIVE LINE CURRENT SENSED. SEE OWNER’S MANUAL FOR DETAILS message. No dial tone, with or without NO DIAL TONE message.
  • Page 131 Solving Modem Problems Problem No dial tone, with or without NO DIAL TONE message (continued). Modem sounds are not audible. Modem does not dial correctly. 17-16 Troubleshooting Continued Possible Cause Solution The modem or Refer to “Disabling a Device” modem COM port in Chapter 7.
  • Page 132 Solving Modem Problems Problem Possible Cause Clicking sound, and The modem is modem does not connected to a connect. digital line. NOTE: The EXCESS LINE CURRENT SENSED message does not display if the current is under 100 mA. Modem does not The error connect.
  • Page 133 Solving Modem Problems Problem Modem does not connect at highest speed (continued). Fax transmissions do not work. Characters are garbled/transfer rates are slow. 17-18 Troubleshooting Continued Possible Cause Solution There is noise on Use another telephone line. the telephone line. The 56K protocol of Change the Hang-up Delay S an internal modem...
  • Page 134 Solving Modem Problems Problem Possible Cause Characters are The error garbled/transfer correction feature rates are slow of your modem (continued). software is interfering. Modem loses Call Waiting may connection. be interfering with the connection. Another device on your telephone line may be causing interference.

  • Page 135: Solving Pc Card Problems

    Solving PC Card Problems Problem Computer does not beep* when PC Card is inserted, but PC Card works. Computer does not beep* when PC Card is inserted, and PC Card does not work. Computer beeps* once when PC Card is inserted PC Card does not work.

  • Page 136: Solving Power Problems

    Solving Power Problems If the problem occurs while the computer is running on a battery pack, refer also to “Solving Battery Pack Problems.” Problem Computer will not turn on when connected to external power if battery pack is in the computer. Computer turned off while it was left unattended and...
  • Page 137 Solving Power Problems Problem System does not initiate Suspend. 17-22 Troubleshooting Continued Possible Cause Solution The system cannot To disable Infrared Monitor initiate Suspend search, select the Infrared while Infrared icon in the taskbarÅOptions Monitor search is tab, then clear the Search enabled.

  • Page 138: Solving Screen Problems

    Solving Screen Problems Problem Characters on computer display are dim. Screen is blank. Computer beeps* 4 times when turned on, power/suspend light is on, but screen is blank. Graphics accelerator does not work. *In Windows 98 the term alarm replaces the term beep . Solving Screen Problems Possible Cause Solution...

  • Page 139: Solving Usb Problems

    Solving USB Problems Problem External device connected to the USB connector does not work. External device connected to the USB connector does not work during startup (before Windows 95 or Windows 98 loads). A New Hardware Found message displays although the external device was previously recognized.

  • Page 140: Using The Worldwide Web

    appendix OMPAQ Using the Worldwide Web Support services are available on the Internet through the Compaq Support Forum. You can either browse the postings as a guest, or register as a user and submit your own questions. Compaq responds to questions within one business day. To access the Compaq Support Forum, go to the Compaq Internet site at http://www.compaq.com.

  • Page 141: Worldwide Telephone Numbers

    System ROM version number and Computer Setup version number. To view these version numbers, 1. Turn on or restart the computer. 2. When the blinking cursor appears upper-right on the screen, press F10. 3. Select FileÅSystem Information. Printed or saved configuration and diagnostics information. To obtain, print, or save configuration and diagnostic information, refer to Chapter 15.
  • Page 142 Worldwide Telephone Numbers Location Australia General Information Customer Support Technical Support FaxPaq/PaqFax Austria General Information Technical Support Belgium General Information Technical Support* QuickLine BBS Brazil General Information Canada General Information Product Information* Technical Support* Customer Support* Order Software Backup* Battery Pack Recycling* Caribbean Technical Support *Indicates domestic numbers not available internationally.
  • Page 143 Worldwide Telephone Numbers Location Chile General Information Technical Support China General Information Technical Support Customer Response Center FaxPaq/PaqFax Verification Center Management Service Center Colombia General Information Technical Support Czech Republic General Information Technical Support Denmark General Information Technical Support QuickLine BBS Eastern Europe, the Middle East, and Africa Technical Support and...
  • Page 144 Worldwide Telephone Numbers Location Finland General Information Technical Support* France General Information* Technical Support* QuickLine BBS (RTC Standard) QuickLine BBS (RNIS) Germany General Information* General Information Fax* All Products Fax* Portables Hotline* Greece General Information Hong Kong General Information Technical Support FaxPaq/PaqFax Hungary General Information...
  • Page 145 Worldwide Telephone Numbers Location India General Information FaxPaq/PaqFax Ireland General Information* Israel General Information Technical Support Italy General Information* Technical Support QuickLine BBS Japan General Information* Technical Support* Dial Q2 Technical Support Ordering Software Backup* FaxStation Korea Product Information Technical Support Customer Support* *Indicates domestic numbers not available internationally.
  • Page 146 Worldwide Telephone Numbers Location Luxembourg General Information Technical Support* QuickLine BBS Malaysia General Information Customer Response Center Mexico General Information Technical Support FaxPaq/PaqFax Netherlands General Information Technical Support* Fax* New Zealand General Information Technical Support Customer Support Center Norway General Information Technical Support Peru General Information...
  • Page 147 Worldwide Telephone Numbers Location Poland General Information Technical Support Portugal General Information Technical Support Technical Support Russia General Information Technical Support Singapore General Information Customer Service FaxPaq/PaqFax South Africa General Information Technical Support Spain General Information Technical Support Sweden General Information Technical Support* *Indicates domestic numbers not available internationally.
  • Page 148 Worldwide Telephone Numbers Location Switzerland InfoLine* Technical Support (German) Technical Support (French) Taiwan General Information Technical Support Thailand General Information Turkey General Information United Arab Emirates (Dubai) General Information United Kingdom General Information* General Information FaxPaq/PaqFax QuickLine BBS United States Product Information* Technical Support* FaxPaq/PaqFax*...

  • Page 149: R Egulatory N Otices

    appendix EGULATORY Throughout these regulatory notices, Compaq products are referred to by their regulatory agency series numbers. Regulatory Agency Series Numbers Regulatory agencies worldwide use agency series numbers for product identification. Each approved product displays the assigned agency series number. To ensure continued safe and reliable operation, the products listed below should be used only with the Compaq PP1000 agency series of computers.

  • Page 150: Federal Communications Commission Notice

    Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 151: Canadian Notice

    Declaration of Conformity for Products Marked with the FCC Logo (United States only) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 152: German Ergonomics Notice

    German Ergonomics Notice The Compaq PP1000 agency series of computers meet the requirements of ZH 1/618 (German Safety Regulations for Display Work Places in the Office Sector) when used in conjunction with docking bases, keyboards, and monitors that bear the “GS” approval mark. The Compaq PP1000 agency series of computers in a stand-alone mode are not intended for continuous use in an office environment.

  • Page 153: Battery Notice

    Battery Notice WARNING: crush, puncture, short external contacts, or dispose of battery packs or internal batteries in fire or water. An internal battery should be replaced only by a Compaq authorized dealer using the Compaq spare part for this computer. In North America, dispose of battery packs or internal batteries by taking advantage of the Compaq battery recycling program.

  • Page 154: Laser Safety

    Laser Safety All Compaq systems equipped with laser products comply with appropriate safety standards, including IEC 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies for Class 1 laser products. It does not emit hazardous light; the beam is totally enclosed during all modes of customer operation and maintenance.

  • Page 155: European Union Notice

    European Union Notice Products with the CE marking comply with Telecommunication Terminal Equipment and Satellite Earth Station Equipment (TTE & SES) Directive (98/13/EC), the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the European Community. Compliance with these directives implies conformity to the following European Norms or Regulations (in brackets are the equivalent international standards and regulations): EN55022 (CISPR 22)—Electromagnetic Interference...
  • Page 156 Safety Precautions for Modems Always follow these basic safety precautions when using a modem or telephone that is not cordless. WARNING: fire: Never connect or use a modem or telephone during a lightning storm. There may be a remote risk of electric shock from lightning.

  • Page 157: Telephone Consumer Protection Act Of 1991

    Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. An FCC-compliant, 6-position (RJ11C), modular plug telephone cable is provided with this equipment.
  • Page 158 Canadian Regulations Governing the Use of Modems The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing the equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.

  • Page 159: New Zealand Modem Statements

    The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices, subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

  • Page 160: Macrovision Corporation Notice

    Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom’s Specifications: a) There shall be no more than 10 call attempts to the same number within any 30-minute period for any single manual call initiation, and b) The equipment shall go on-hook for a period of not less than...

  • Page 161: Preventing Electrostatic Discharge

    appendix LECTROSTATIC A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. Before handling electrostatic-sensitive components, discharge static electricity by one of the methods described in this appendix. Preventing Electrostatic Discharge When Handling Drives Before handling a drive, discharge static electricity by touching the unpainted metal surface or lug nuts on the connectors on the back of the computer.

  • Page 162: Grounding Methods

    Grounding Methods If installation instructions direct you to unplug the computer or an optional docking base, unplug it after being properly grounded and before removing the cover. Use one or more of the following grounding methods. Touch the unpainted metal surface or lug nuts on the connectors on the back of the computer or docking base.

  • Page 163: Computer Dimensions

    appendix PECIFICATIONS Computer Dimensions Dimension Height Width Depth Operating Environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating U.S. 2 in 12.6 in 10.35 in U.S. 50° to 95°F –4° to 140°F 10 to 90% 5 to 95% 10,000 ft 30,000 ft...

  • Page 164: Rated Input Power

    Rated Input Power Input Power Operating voltage Operating current Operating frequency range When powered by a DC source NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 Vrms. Port and COM Port Settings Port Serial port USB connector...
  • Page 165 AC Adapter, 1-3, 2-7 AC power connector, 2-7 AC power conservation level (Windows NT 4.0), 5-15 acoustic ports, 2-4 adapter for 12.7-mm Armada hard drive. See Armada MultiBay hard drive adapter for 17-mm Armada hard drive. See Dual-MultiBay Hard Drive Adapter for modem.
  • Page 166 removing before shipping or traveling with computer, 16-4 replacing with weight saver, 1-3 selecting locations for, 4-1, 6-5 self-discharge rate, 4-2 storing, 4-2, 5-2 supported by computer, 4-1, 6-5 troubleshooting, 17-4 battery power conservation. See power conservation battery release latch, 2-8, 4-3 Battery Status tab displaying with hotkeys, 3-4, 3-6 preserving accuracy of, 5-6...
  • Page 167 DriveLock, changing user or master password, 7-8 DriveLock, protecting hard drive with, 7-7 DriveLock, removing protection from hard drive, 7-8 exiting, 15-2 File menu, 15-2 identifying boot order fields, 6-11 keypad, enabling/disabling embedded numeric, 3-8 MultiBoot, using, 6-10 power-on password, setting, changing, deleting, 7-3, 7-4 ROM version number, displaying, 16-2...
  • Page 168 sizes (12.7 mm, 17 mm) illustrated, troubleshooting, 17-7 Dual-MultiBay battery pack. See also battery packs inserting, 4-1, 4-5 location number of, 5-9, 5-11 removing, 4-6 Dual-MultiBay Hard Drive Adapter, 6-5, 6-7 DVD-ROM drive. See also drives auto insert notification, 5-16 configuring for use with television, inserting, 6-4, 6-8 removing, 6-5, 6-9...
  • Page 169 removing from hard drive bay, 6-2 requiring an adapter, 6-4 securing contents of, 7-1, 7-6 selecting locations for, 6-1, 6-4 starting up from, 6-10 supported by computer, 6-1, 6-4 troubleshooting, 17-7 headphones, headset, external, 2-6, 8-2, 17-3 Hibernate on Suspend, 5-13, 5-16 Hibernation aborting restoration from, 5-5 defined, 5-2...
  • Page 170 keyboard, external disabling embedded numeric keypad, keyboard/mouse connector, 2-7 troubleshooting, 17-13 USB, 15-4 using hotkeys on, 3-4 keyboard/mouse connector, 2-7 keypad, embedded numeric, 3-7 keypad, external numeric, 2-7, 3-7 LAN. See local area network (LAN) language, choosing in Computer Setup, 15-2 latch battery release, 2-8, 4-3 display release, 2-1...
  • Page 171 modem, PC Card, 5-14, 5-17, 17-15 monitor, external enabling Energy Star–compliant features, in Windows NT 4.0, 5-15 external monitor connector, 2-7 fault management alert, 14-2 switching image, 3-4, 3-5 using with other video devices, 8-3 mouse. See mouse, external; pointing stick;...
  • Page 172 PCI network adapter board, 6-10 PCMCIA (Personal Computer Memory Card International Association), 11-1 peripheral interconnect (PCI) network adapter board, 6-10 phone numbers, worldwide, A-2 pointing device. See pointing stick; touchpad pointing device, optional non-standard, 17-13 pointing stick buttons, 2-3, 3-1 procedures, 3-2 replacement caps, 1-3 setting preferences, 3-3...
  • Page 173 scroll pointing-stick button, 2-3, 3-1 security cable lock (optional), 2-4, 7-1, 7-10 device disabling, 7-1, 7-9 DriveLock, 7-1, 7-6 features, Quick Reference, 7-1 management, using Intelligent Manageability, 14-1 memory expansion compartment, 1-3, 7-1, 13-3 power-on password, 7-1, 7-3 Quick Controls, 3-4, 7-1, 7-4 setup password, 7-1, 7-5 security cable slot, 2-4, 7-1, 7-10 serial connector, 2-7, D-2...
  • Page 174 system beeps (alarms), indicating critical low-battery condition, 5-4 fault management alert, 14-2 Hibernation, initiation of, 5-3 Hibernation, restoration from, 5-3 low-battery condition, 5-4 memory expansion board problem, 17-14 MultiBay drive insertion or removal, PC Card, recognition of, 11-2 Suspend, exiting, 5-3 Suspend, initiation of, 5-3 system beeps (alarms), setting fault management alert, 14-2...
  • Page 175 VCR, 2-4, 2-6, 8-2 vents, 2-2, 17-21 version number of system software, 3-4, 3-6, 15-5, 16-2 video mode, 8-5 preferences, setting, 8-5 video capture card, 2-4, 8-3 video card in expansion base, 15-4 video-out adapter, 1-3, 8-4 video-out jack, 2-4, 8-4 voltage converter kit, 16-5 volume, 3-4, 8-6 warning...

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