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Fax Problems
DIALING IS NOT POSSIBLE
?
Check
Is the extension telephone
connected?
Is the external telephone enabled in
setting mode?
(When an external telephone is
connected)
Is the line busy?
YOU CANNOT TALK TO THE OTHER PARTY
?
Check
Did you dial using the speaker?
AN ADDRESS (A ONE-TOUCH INDIVIDUAL KEY
?
OR GROUP KEY) CANNOT BE STORED
Check
Has the maximum number of keys
been stored?
!
Solution
■ Check the connections.
Check the telephone line jack, the wall jack, and any extension adapters to make
sure that all connections are secure.
■ Ask your administrator to enable [External Telephone Setting].
⇒ "Settings (administrator)" → [System Settings] → [Image Send Settings] →
[Fax Settings] → [Default Settings] → [External Telephone Setting] →
■ Wait until the communication is completed.
!
Solution
■ Use the extension telephone.
When you dial using the speaker, you will be able to hear the voice of the other
party, but he or she will not hear your voice. Use the extension telephone. (When
the optional receiver or extension telephone is not installed, you cannot talk to the
other party.)
!
Solution
■ Adjust the number of stored keys.
Delete addresses (one-touch keys and group keys) that are not being used.
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