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General Problems
A COVER OR INSERT IS NOT PRINTED ON THE
?
SPECIFIED PAPER
Check
Has the paper type been set
correctly?
THE CONNECTED USB DEVICE CANNOT BE USED
?
Check
Is the USB device compatible with the
machine?
Is the connected USB device
recognized correctly?
Is the format of the USB memory
device FAT32?
Are you using a USB memory device
with a capacity of more than 32 GB?
THE FINISHER/SADDLE FINISHER DOES NOT
?
OPERATE
Check
Does a message appear indicating
that you need to remove paper from
the stapler compiler?
Have functions been disabled by the
administrator?
!
Solution
■ Set the correct paper type for the tray that contains the paper specified for the
cover or insert.
If the paper type set for the cover or insert is not the same as the paper type set
for the tray, paper will be fed from a different tray.
⇒ "Settings" → [System Settings] → [Common Settings] → [Paper Settings] →
[Paper Tray Settings] → [Tray Registration]
!
Solution
■ Ask your dealer if the device is compatible with the machine.
USB devices that are not compatible with the machine cannot be used.
■ When a USB device is connected to the machine and correctly recognized, an
icon (
) will appear at the top of the touch panel. If it is not recognized, connect
it once again.
■ Check the file format of the USB memory device.
If the format of the USB memory device is other than FAT32, use your PC to
change the format to FAT32.
■ Use a 32 GB or less USB memory device.
!
Solution
■ Remove all remaining paper from the stapler compiler.
■ Check with your administrator.
Some functions may have been disabled in the setting mode.
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