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Printing Problems
Problem
?
THE IMAGE IS UPSIDE DOWN
MANY GARBLED CHARACTERS
ARE PRINTED
AFTER THE ROUTER WAS
REPLACED, I CAN NO LONGER
PRINT TO THE MACHINE
PRINTING DOES NOT TAKE PLACE
?
Check
Is your PC connected correctly to the
machine?
Is the machine connected to the same
network (LAN, etc.) as your PC?
Is the IP address selected correctly?
(Windows)
Are you using a printer port created
using Standard TCP/IP Port?
(Windows)
Is your computer in an unstable
state?
Is the machine specified correctly in
the application that you are using for
printing?
Check
Are you using a type of paper (envelopes, punch paper, etc.) that can
only be loaded in a fixed orientation?
Is the correct binding position selected for 2-sided printing?
Is your computer or the machine in an unstable state?
Does your computer connect to the machine?
!
Solution
■ Make sure that the cable is connected securely to the LAN connector of your PC
and that of the machine.
If you are connecting to a network, make sure that the LAN cable is securely
connected to the hub as well.
► Power and connector positions (page 4)
■ The machine must be connected to the same network as your PC.
If you do not know which network the machine is connected to, ask the network
administrator.
■ Check the IP address setting.
If the machine does not have a permanent IP address (the machine receives an
IP address from a DHCP server), printing will not be possible if the IP address
changes.
You can check the machine's IP address in [Network Status] of setting mode. If
the IP address has changed, change the port setting in the printer driver.
⇒ "Settings" → [Status] → [Network Status]
See: Software Setup Guide
If the IP address changes frequently, it is recommended that a permanent IP
address be assigned to the machine.
⇒ "Settings (administrator)" → [System Settings] → [Network Settings]
■ Check the PC settings.
When a port created with Standard TCP/IP Port in Windows is used and the
[SNMP Status Enabled] checkbox is
Change the [SNMP Status Enabled] checkbox to
See: Software Setup Guide
■ Restart your computer.
Printing is sometimes not possible when you run multiple applications at once or
there is insufficient memory or hard drive space. Restart your computer.
■ Check whether the machine's printer driver has been selected from the print
window of the application.
If the machine's printer driver does not appear in the list of available printer
drivers, it may not be installed correctly. Remove the printer driver and then
install it once again.
See: Software Setup Guide
31
, it may not be possible to print correctly.
.
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