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General Problems
Problem
?
THE FOLD POSITION IS NOT
CORRECT
PREVIEW IMAGES OR THUMBNAIL
IMAGES DO NOT APPEAR
THE TOUCH PANEL DISPLAY IS
DIFFICULT TO VIEW
YOU WERE LOGGED OUT
WITHOUT LOGGING OUT
YOURSELF
I DON'T KNOW WHERE THE IP
ADDRESS SETTING IS
I DON'T KNOW HOW TO CHANGE
THE BACKGROUND COLOR OF
THE HOME SCREEN
I DON'T KNOW HOW TO ADD A
SHORTCUT TO OR DELETE A
SHORTCUT FROM THE HOME
SCREEN
I DON'T KNOW HOW TO RESTORE
THE LARGE TEXT SETTING TO ITS
ORGINAL STATE
I DON'T KNOW HOW TO ADJUST
THE TIME THE MACHINE ENTERS
ENERGY SAVE MODE
I FORGOT THE ADMINISTRATOR
PASSWORD
I DON'T KNOW WHOM TO
CONTACT FOR MAINTENANCE
AND SERVICE
I CAN'T USE A PARTICULAR FUNCTION OR
?
PERIPHERAL DEVICE
Check
Have functions been disabled by the
administrator?
Is an optional power cable other than
for the machine connected?
Check
Is the original placed face up or face down correctly?
Are there a number of jobs waiting to be executed?
Is the brightness properly adjusted?
Did Auto Clear activate?
The IP address is set in the Network Settings of Setting mode.
You can change the background color in "MFP Display Pattern Setting".
You can change a shortcut in "Edit Home".
Is large text mode enabled in the home screen?
Set the time the machine enters energy save mode in the Energy Save
settings of setting mode.
Was the administrator password changed from the factory default
setting?
Please check the customer support information.
!
Solution
■ Check with your administrator.
Some functions may have been disabled in the setting mode. When user authentication
is enabled, the functions that you can use may be restricted in your user settings.
■ Connect an optional power cable other than for the machine.
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