Cleaning The Paper Feed Roller - Canon PRO-500 Series Online Manual

Cleaning the Paper Feed Roller

If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only
when necessary.
You need to prepare:
For the rear tray: three sheets of A4 or Letter size plain paper
For the manual feed tray: a single sheet of A4 or Letter size plain paper
1. Make sure that the power is turned on.
2. Select Maintenance on the HOME screen, then press the OK button.
LCD and Operation Panel
The Maintenance screen will appear.
3. Select Roller cleaning, then press the OK button.
The confirmation screen will appear.
4. Select Yes, then press the OK button.
5. Select the paper source to clean (Rear tray or Manual tray), then press the OK button.
If Manual tray is selected, go to step 7.
6. If Rear tray is selected, remove any paper in the rear tray, then press the OK button.
The paper feed roller will rotate as it is cleaned without paper.
When the paper feed roller stops rotating, the cleaning is complete.
7. Follow the message to load A4 or Letter size plain paper in the paper source you selected
in step 5.
Load three sheets of paper in the rear tray or a single sheet of paper in the manual feed tray.
8. Open the paper output tray gently.
Open the output tray extension, then pull out the paper output support.
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