Printer Suddenly Cannot Be Used - Canon PRO-500 Series Online Manual

Printer Suddenly Cannot Be Used

Cannot Communicate with Printer Following Network Settings Change (Windows)
Cannot Communicate with Printer via Wireless LAN
Cannot Communicate with Printer Using Direct Connection
Cannot Communicate with Printer via Wired LAN
Cannot Print from Network Computer
Cannot Communicate with Printer Following Network Settings Change
(Windows)
It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Make sure the computer has obtained a valid IP address, and try again to find the printer.
Cannot Communicate with Printer via Wireless LAN
Check printer and network device (router, etc.) status.
Check1
If the printer and network devices are off, turn them on.
If they are on, turn them off and on again.
Make sure printer and wireless router network settings match.
Check2
Make sure the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are identical
with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the printer, print out the network setting information.
Printing Network Settings
If the printer network settings do not match with those of the wireless router, change the network settings of
the printer to match with those of the wireless router.
Note
• For Windows, change printer's settings using IJ Network Device Setup Utility.
Performing/Changing Wireless LAN Settings
Make sure the printer is not placed too far away from the wireless router.
Check3
Place the wireless router and printer where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
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