Communications Errors; Resolving The Communication Errors - Fargo HDP100 User Manual

High definition card printer/encoder
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Communications Errors

Resolving the Communication Errors

Symptom(s): Incorrect output, communications error on PC or Printer, stalling, no
response from Printer, no job printed, "paper out" error.
Step
Procedure
1
Confirm that the system meets the minimum requirements, as shown here:
IBM-PC or compatible.
Windows 98SE, Me/2000/XP Pentium
64 MB of RAM or higher
200 MB free hard disk space or higher
USB Port (Optional Ethernet connection)
2
Confirm the correct installation of the Printer Driver.
a. Close the software program and check the Printer Driver.
b. Reboot the computer.
c. Ensure the Printer Driver is installed correctly. (Note: Especially if an
obsolete Driver was recently removed.)
d. Ensure the correct setup options within the Printer Driver are selected.
e. Confirm that the Driver is current by checking at:
3
Confirm the correct installation of the Flipper Table Module Assembly.
a. Reboot the computer.
b. Ensure that the Print Both Sides option in the Printer Driver is set
correctly.
c. Verify the Flipper Table Module Assembly is functioning properly by
printing out cards in a test run.
d. If you are experiencing problems, see
Module
HDP100 High Definition Card Printer/Encoder User Guide (Rev. Beta)
problem.
Fargo Electronics, Inc.
class 233 MHz computer with
www.fargo.com
Resolving the No Flipper Table
22

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