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6 Troubleshooting
6.1
Problems and Solutions
Following are troubleshooting tips for common problems. In general, the problems listed in this section are
solved by following these instructions. If there is no solution listed to the problem you are encountering,
contact a JAI, Inc. representative.
6.1.1
Symptom: No Video
Remedies: Check that the following are properly connected and operational.
•
Power supplies
•
Power cables
•
Main power source
•
Shutter control
•
Async mode
•
Lens
•
Digital output cable
•
Analog video cable
6.1.2
Symptom: Dark Video
Remedies: Check that the following are properly connected and operational.
•
Shutter selection
•
Iris opening on the lens
6.1.3
Symptom: Non-Synchronized Video
Remedies: Check that the following are properly connected and operational.
•
Proper mode output
•
Frame grabber software camera selection
6.1.4
Symptom: Notebook Computer Driver Installation Problems
Remedies: The IBM T-42 laptop is unable to properly install.
RM/TM-2030GE Series
Troubleshooting
55
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