Paper Handling Problems; Paper Does Not Feed Properly; Problems Using Options; The Message Invalid Aux I/F Card Appears On The Lcd Panel - Epson WorkForce AL-C500 Series User Manual

Paper Handling Problems

Paper does not feed properly

Cause
The paper guides are not set correctly.
The paper source setting may not be correct.
There may be no paper in the paper source.
The size of loaded paper differs from the control panel or
printer driver settings.
Too many sheets may be loaded in the MP tray or paper
cassettes.
If paper does not feed from the optional paper cassette
unit, the unit may not be installed properly.
The pickup roller is dirty.
The optional paper cassette may not be installed
properly.

Problems Using Options

To confirm your options are installed correctly, print a configuration status sheet. See "Printing a
Configuration Status Sheet" on page 166 for details.

The message Invalid AUX I/F Card appears on the LCD panel

Cause
The printer cannot recognize the installed optional
interface card.
What to do
Make sure that the paper guides in all the paper cassettes and the
MP tray are set to the correct paper size positions.
Make sure that you have selected the correct paper source in your
application.
Load paper into the selected paper source.
Make sure that the correct paper size and paper source are set in
the control panel or printer driver.
Make sure that you have not tried to load too many sheets of
paper. For the maximum paper capacity for each paper source,
see "General" on page 203.
For instructions on installing the unit, see "Optional Paper
Cassette Unit" on page 126.
Clean up the pickup roller. For instructions, see "Cleaning the
pickup roller" on page 148.
See "Optional Paper Cassette Unit" on page 126 for instructions
on installing an optional paper cassette unit.
What to do
Turn off the printer, then remove the card. Make sure the interface
card is of a supported model.
AL-C500 Series User's Guide
Troubleshooting 177