Cleaning The Print Head; Paper Handling Problems - Epson TM-T88II Series Operator's Manual

Cleaning the print head

CAUTIONS:
After printing, the print head can be very hot. Be careful not
to touch it. Also let it cool before you clean it.
Do not damage the print head by touching it with your
fingers or any hard object.
1. Open the printer cover.
2. Clean the thermal element of the print head with a cotton swab
moistened with an alcohol solvent (ethanol, methanol, or IPA).

Paper handling problems

Paper is jammed inside the printer.
CAUTIONS:
Do not touch the print head because it can be very hot after
printing continuously for a long time.
Head
Radiation plate
Thermal element
Troubleshooting 3-3