Half-Tone Images Print Unevenly; Toner Smudges - Epson WorkForce AL-C500 Series User Manual

Cause
One of the toner cartridges may be near the end of its
service life.
There may be a problem with photoconductor units.

Half-tone images print unevenly

Cause
Your paper may be moist or damp.
One of the toner cartridges may be near the end of its
service life.
The gradation setting is too small when printing
graphics.
There may be a problem with photoconductor units.

Toner smudges

Cause
Your paper may be moist or damp.
What to do
If the message on the LCD panel or in EPSON Status Monitor
indicates that one of the toner cartridges is near the end of its
service life, replace the toner cartridge. See "Replacing
Consumable Products/Maintenance Parts" on page 146.
For Windows users, you can also check the remaining service life
of the toner cartridge by looking at the Basic Settings tab in the
printer driver.
Replace the photoconductor units. See "Replacing Consumable
Products/Maintenance Parts" on page 146.
What to do
Do not store paper in a humid or damp environment. Be sure to
use paper that is newly unwrapped.
If the message on the LCD panel or in EPSON Status Monitor
indicates that one of the toner cartridges is near the end of its
service life, replace the toner cartridge. See "Replacing
Consumable Products/Maintenance Parts" on page 146.
For Windows users, you can also check the remaining service life
of the toner cartridge by looking at the Basic Settings tab in the
printer driver.
For Windows users, on the Basic Settings tab in the printer driver,
click the Advanced tab and select the More Settings button.
Then select the Halftoning.
The setting above is available only when printing in
black-and-white and the Monochrome Model Compatibility
check box is selected in the printer driver.
Replace the photoconductor units. See "Replacing Consumable
Products/Maintenance Parts" on page 146.
What to do
Do not store your paper in a humid or damp environment.
AL-C500 Series User's Guide
Troubleshooting 173