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User's Guide
Code
Problem
102
Collated printing has failed due to a lack of available
memory.
103
Printing quality has been lowered due to a lack of
available memory.
104
Reverse printing has failed due to a lack of available
memory.
106
Cannot print from the computer due to the access
control settings.
107
User authentication failed. The job has been
canceled.
108
Confidential job data was deleted when the product
was turned off.
109
The received fax was already deleted.
110
The job was printed on one side only because the
paper loaded does not support double sided
printing.
Solving Problems
Solution
❏ Select Setup > System Administration > Clear
Internal Memory Data > Clear Font and Macro,
and then clear the fonts and the macros that you
have downloaded.
❏ Try the methods below to reduce the size of the
print job. If you do not want to use these
methods, try printing one copy at a time.
❏ Lower the print quality and the
resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or
fonts used in the print job.
If you do not want to lower the print quality, try the
following methods to reduce the size of the print job.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
❏ Select Setup > System Administration > Clear
Internal Memory Data > Clear Font and Macro,
and then clear the fonts and the macros that you
have downloaded.
❏ If you want to print in reverse, try the following
methods to reduce the size of the print job.
❏ Lower the print quality and the
resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or
fonts used in the print job.
Contact your printer administrator.
❏ Make sure that the user name and password are
correct.
❏ Select Setup > System Administration >
Security Settings > Access Control. Enable the
user restriction function, and then allow the job
without an authentication information.
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If you want to perform 2-sided printing, load paper
that supports 2-sided printing.
163
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