AT&T CL84367 Complete User's Manual

AT&T CL84367 Complete User's Manual

Dect 6.0 corded/cordless telephone/answering system with caller id/call waiting
Table of Contents

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Complete user's manual
CL84107/CL84207/CL84257/
CL84307/CL84327/CL84347/
CL84357/CL84367
DECT 6.0 corded/cordless
telephone/answering system
with caller ID/call waiting

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Summary of Contents for AT&T CL84367

  • Page 1 Complete user’s manual CL84107/CL84207/CL84257/ CL84307/CL84327/CL84347/ CL84357/CL84367 DECT 6.0 corded/cordless telephone/answering system with caller ID/call waiting...
  • Page 2 Visit www.telephones.att.com/accessories for a list of compatible cordless headsets and speakerphones. Model number: CL84107 (one handset) CL84207/CL84257 (two handsets) CL84307/CL84327/CL84347/CL84357/CL84367 (three handsets) Type: DECT 6.0 corded/cordless telephone/answering system with caller ID/call waiting Serial number: ________________________________________________________ Purchase date: _______________________________________________________ Place of purchase: ____________________________________________________________ Both the model and serial numbers of your AT&T product can be found on the...
  • Page 3 Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Abridged user’s manual CL84107/CL84207/CL84257/ CL84307/CL84327/CL84347/ CL84357/CL84367 DECT 6.0 corded/cordless telephone/answering system with caller ID/call waiting CL84107/CL84207/CL84257/ CL84307/CL84327/CL84347/...
  • Page 4: Table Of Contents

    Complete user’s manual CL84107/CL84207/CL84257/CL84307/ CL84327/CL84347/CL84357/CL84367 DECT 6.0 corded/cordless telephone/ answering system with caller ID/ call waiting Table of contents Getting started Home area code ........26 Dial mode ........... 27 Quick reference guide - handset ..1 Web address ..........27 Quick reference guide - QUIET mode ..........28...
  • Page 5 Call waiting ..........43 Delete a speed dial number ...67 Mute .............. 44 Make a call using speed dial ...67 Chain dialing ..........44 Check your voicemail using Temporary tone dialing ....45 speed dial............67 Blind transfer .......... 46 Caller ID Multiple handset use About caller ID ..........68 Multiple handset use ........
  • Page 6 Appendix Blocked calls ...........96 Block calls without numbers ..96 Adding and registering handsets/ Block uncategorized calls....96 headsets/speakerphones ....125 Screen calls without numbers .... 97 Register a handset to the Answer call once ........98 telephone base ........125 Send call to answering system ..99 Deregistering handsets ......126 End call ............99 Deregister all handsets from...
  • Page 7: Getting Started

    Getting started Quick reference guide - handset CHARGE indicator CID/VOLUME On when the handset is charging in the Press qCID to show caller ID log when charger. the handset is not in use (page 71). Press to scroll down while in menus and PUSH TO TALK lists.
  • Page 8 Getting started Quick reference guide - handset MUTE/DELETE During a call, press to mute the While reviewing a caller ID log entry, microphone (page 44). press repeatedly to add or remove 1 in front of the telephone number before When the handset is ringing, press to dialing or saving it (page 72).
  • Page 9 Getting started Quick reference guide - handset Main menu Main menu Play messages (page 118) Answering sys (page 105) Smart call blk (page 77) Directory (page 58) The > symbol highlights Caller ID log (page 69) a menu item. Intercom (page 49) Ringers (page 19) >Play messages Answering sys...
  • Page 10: Quick Reference Guide - Telephone Base

    Getting started Quick reference guide - telephone base /FIND HS Press qCID to show caller ID While the telephone is idle, press to log when the telephone is not in use page all handsets (page 48). (page 71). p VOL/qVOL Press to scroll down while in menus and lists.
  • Page 11 Getting started Quick reference guide - telephone base MUTE/DELETE CALL BLOCK During a call, press to mute the Press to block the incoming call when microphone (page 44). the telephone is ringing or during the When the telephone is ringing, press call (page 77 and 104).
  • Page 12 Getting started Quick reference guide - telephone base QUIET# (pound key) Press repeatedly to display other Press and hold to set (page 34) or dialing options when reviewing a caller to dial your voicemail number (page ID log entry (page 72). 67).
  • Page 13 Getting started Quick reference guide - telephone base Main menu Main menu Play messages (page 118) Answering sys (page 105) Smart call blk (page 77) Directory (page 58) Caller ID log (page 69) The > symbol highlights Intercom (page 49) a menu item.
  • Page 14: Installation

    Getting started Installation You must install and STOP! See pages 10-11 for charge the battery before easy instructions. using the telephone. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 14).
  • Page 15: Telephone Base And Charger Installation

    Getting started Telephone base and charger installation Install the telephone base and charger, as shown below. The telephone base is ready for tabletop use. If you want to change to wall-mounting, see Installation options on page 14 for details. Telephone base installation Plug one end of the telephone Plug the large end of line cord into a telephone jack...
  • Page 16: Battery Installation And Charging

    Getting started Battery installation and charging Install the battery, as shown below. Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in its charger to charge the battery. For best performance, keep the handset in the charger when not in use.
  • Page 17 Getting started Battery installation and charging Step 2 Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. Step 3 Charge the handset by placing it face forward in the charger. The CHARGE light on the top of the handset is on during charging.
  • Page 18 Getting started Battery installation and charging After you install your telephone or power returns following SET DATE a power outage, the handset and base will prompt you MM/DD/YY to set the date and time. For instructions on setting the fffff date and time using a cordless handset or the telephone base, see Set date/time on page 20 and page 31, respectively.
  • Page 19: Line Power Mode (No Ac Power)

    Getting started Line power mode (no AC power) This telephone provides minimal functionality during a power failure. When AC power is not available, the screen is blank and many telephone features do not function. Only touch-tone dialing and corded handset volume adjustment are supported.
  • Page 20: Installation Options

    Getting started Installation options The telephone base comes with a mount bracket set for tabletop use. If you want to mount your telephone on a wall, rotate the mount bracket down so the telephone can connect with a standard dual-stud telephone wall-mounting plate.
  • Page 21 Getting started Installation options 2. Slide the handset tab upward. Rotate the handset tab by 180 degrees. The protruding edge of the handset tab holds the corded handset in place when the telephone is mounted on the wall. Switch hook Handset tab 3.
  • Page 22: Installation

    Getting started Installation options Wall-mount to tabletop installation To change the telephone base from the wall-mount position to tabletop position: 1. Remove the telephone base from the wall. 2. If necessary, untie the bundled telephone cord and power adapter cord. Make sure that you unplug the power adapter and telephone line cord from the wall outlets before you begin.
  • Page 23 Getting started Installation options 4. Slide the handset tab upward. Rotate the handset tab by 180 degrees. Switch hook Handset tab 5. Make sure the telephone line cord and power adapter cord are securely plugged into their jacks on the back of the telephone base. Plug the power adapter and telephone line into the wall outlets.
  • Page 24: Telephone Settings

    Telephone settings Handset settings Use the menu to change the telephone settings. 1. Press MENU/ on the handset when it is not in use SELECT >Play messages to enter the main menu. Answering sys 2. Press to scroll to the feature to be changed. fffff When scrolling through the menu, the >...
  • Page 25: Ringer Volume

    Telephone settings Handset settings Ringer volume You can set the ringer volume level to one of six levels or Intercom turn the ringer off. When the ringer is off, appears on >Ringers the screen. fffff 1. Press MENU/ n idle mode to enter the main menu. SELECT to scroll to Ringers, then press 2.
  • Page 26: Set Date/Time

    Telephone settings Handset settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
  • Page 27: Lcd Language

    Telephone settings Handset settings LCD language You can select the language used for all screen displays. 1. Press MENU/ in idle mode to enter the main menu. SELECT LCD LANGUAGE to scroll to Settings, then press 2. Press English > /SELECT.
  • Page 28: Caller Id Announce

    Telephone settings Handset settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller ID information.
  • Page 29: Set Speed Dial Voicemail

    Telephone settings Handset settings Set speed dial voicemail number This feature lets you save your voicemail number for easy access when you press and hold the 1 key. To save your voicemail number: 1. Press MENU/ in idle mode to enter the main menu. SELECT Caller ID annc to scroll to Settings, then press...
  • Page 30: Clear Voicemail Indicator

    Telephone settings Handset settings Clear voicemail indicator Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the icon;...
  • Page 31: Rename Handset

    Telephone settings Handset settings Rename handset The default handset name is HANDSET. You can create your own handset name for each system handset. 1. When the handset is idle, press MENU/ SELECT. Clr voicemail to scroll to Settings, then press 2.
  • Page 32: Use Caller Id To Automatically Set Date And Time

    Telephone settings Handset settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Follow the steps below to turn the CID time sync feature on or off. The default setting is On. 1.
  • Page 33: Dial Mode

    Telephone settings Handset settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To set the dial mode: 1. Press MENU/ in idle mode to enter the main menu.
  • Page 34: Quiet Mode

    Telephone settings Handset settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal.
  • Page 35: Telephone Base Settings

    Telephone settings Telephone base settings Use the menu to change the telephone settings. 1. Press MENU/ on the telephone base when it is SELECT >Play messages not in use to enter the main menu. Answering sys 2. Press to scroll to the feature to be changed.
  • Page 36: Ringer Volume

    Telephone settings Telephone base settings Ringer volume You can set the ringer volume level to one of six levels or turn the ringer off. When the ringer is off, appears on the screen. 1. Press MENU/ in idle mode to enter the SELECT Intercom main menu.
  • Page 37: Set Date/Time

    Telephone settings Telephone base settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
  • Page 38: Lcd Language

    Telephone settings Telephone base settings LCD language You can select the language used for all screen displays. 1. Press MENU/ in idle mode to enter the SELECT >LCD language main menu. C a l l e r I D a n n c to scroll to Settings, then press 2.
  • Page 39: Caller Id Announce

    Telephone settings Telephone base settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller ID information.
  • Page 40: Set Speed Dial Voicemail Number

    Telephone settings Telephone base settings Set speed dial voicemail number This feature lets you save your voicemail number for easy access when you press and hold the 1 key. 1. Press MENU/ in idle mode to enter the main menu. SELECT Caller ID annc 2.
  • Page 41: Clear Voicemail Indicator

    Telephone settings Telephone base settings Clear voicemail indicator Use this feature when the telephone indicates there is Voicemail # new voicemail but there is none. For example, when you >Clr voicemail have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the icon;...
  • Page 42: Key Tone

    Telephone settings Telephone base settings Key tone The telephone base is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys.
  • Page 43: Home Area Code

    Telephone settings Telephone base settings Home area code If you dial 7 digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID log only displays the 7 digits of the telephone number.
  • Page 44: Dial Mode

    Telephone settings Telephone base settings Dial mode The dial mode is preset to tone dialing. If you have pulse Home area code (rotary) service, you must change the dial mode to pulse >Dial mode dialing before using the telephone. To set the dial mode: DIAL MODE 1.
  • Page 45: Telephone Operation

    Telephone operation Telephone operation Making a call Using a cordless handset: Press PHONE/ /SPEAKER, then enter the telephone number. FLASH Elapsed time The screen displays the elapsed time as you talk (in hours, minutes and seconds). Phone 0:00:30 Using the telephone base: fffff Lift the corded handset or press /SPEAKER, then...
  • Page 46: Ending A Call

    Telephone operation Telephone operation Ending a call Using a cordless handset: Press OFF/ or return the handset to the charger. CANCEL Using the telephone base: /SPEAKER. Return the corded handset to the telephone base, or press Auto off A call ends automatically when you put the cordless handset in the charger. Temporary ringer silencing Using a cordless handset: Press OFF/...
  • Page 47: Handset Speakerphone

    Telephone operation Telephone operation Handset speakerphone /SPEAKER to switch between handsfree speakerphone During a call, press and normal handset use. Press OFF/ to hang up. CANCEL Notes: When you use the speakerphone, the key pad of the handset and the /SPEAKER button are lit.
  • Page 48: Equalizer

    Telephone operation Telephone operation To redial a number: Using a cordless handset: To dial the displayed number, press PHONE/ /SPEAKER. FLASH -OR- Press PHONE/ /SPEAKER, then press REDIAL/ FLASH PAUSE /SELECT to dial the repeatedly to view the redial memory. Press MENU displayed number.
  • Page 49: Options While On Calls

    Telephone operation Options while on calls Volume control Using a cordless handset: You can set the listening volume to one of six levels. While on a call, press q /VOLUME to decrease or press /VOLUME to increase the listening volume. Using the telephone base: You can set the listening volume to one of eight levels.
  • Page 50: Mute

    Telephone operation Options while on calls Mute Use the mute function to turn off the microphone. You can hear the caller, but the caller cannot hear you. To mute a call: While on a call, press MUTE/ on the handset DELETE or the telephone base.
  • Page 51: Temporary Tone Dialing

    Telephone operation Options while on calls Using the telephone base: Intercom To access the directory while on a call: >Directory 1. Press MENU/ SELECT to scroll to Directory and then 2. Press Charlie Johnson /SELECT. press MENU 888-883-2445 3. Press to scroll to the desired number.
  • Page 52: Blind Transfer

    Telephone operation Options while on calls Blind transfer While on an outside call, you can transfer the call to a specific device or any device without notifying them. To transfer an outside call from a handset: 1. During the call, press MENU/SELECT. Phone 0:00:12 to scroll to Transfer, then press...
  • Page 53 Telephone operation Options while on calls To transfer an outside call from the telephone base: 1. During the call, press MENU/ SELECT Speaker 0:00:12 2. Press or p to scroll to Transfer, then press /SELECT. MENU 06:30 8/06 If your have one handset and no other registered devices, the outside call is put on hold and the >Equalizer Transfer...
  • Page 54: Multiple Handset Use

    Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: Press FIND HS on the telephone base to start the paging tone on all handsets for 60 seconds.
  • Page 55: Intercom

    Multiple handset use Intercom Use the intercom feature for conversations between two handsets, a handset and the telephone base, or a handset/telephone base and a cordless headset/speakerphone (sold separately). You can buy additional expansion handsets (model AT&T CL80107), cordless headsets and speakerphones for this telephone base to expand your telephone system (up to 12 handsets or 10 cordless handsets and two cordless headsets/speakerphones).
  • Page 56: Answer An Incoming Call During An Intercom Call

    Multiple handset use Intercom If you have other registered device(s) or more than one handset, the telephone base shows INTERCOM TO:. Use the dialing keys to enter a specific handset number (1-9 for handsets 1-9, TONE followed by 0-2 for handsets 10-12, # for a single headset/speakerphone, # followed by 1 or 2 for headset/speakerphone 1 or 2, or TONE followed by # for all devices), or press q or p...
  • Page 57: Call Transfer Using Intercom

    Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. You can also share an outside call with another system handset or the telephone base. To transfer or share an outside call using intercom: Using a cordless handset: 1.
  • Page 58: Push-To-Talk (Ptt)

    Multiple handset use Push-to-talk (PTT) You can directly broadcast messages to the speakerphone of any device. Press and hold PUSH TO TALK on a handset or /PTT on the FLASH telephone base to begin two-way communication. While talking to another device, Press and hold PUSH TO TALK on the handset or /PTT on the FLASH...
  • Page 59: Ptt Call To A Single Device

    Multiple handset use Push-to-talk (PTT) PTT call to a single device Using a cordless handset: 1. There are a few ways to begin a PTT call to a single device. PUSH TO TALK When the handset is not in use: >HANDSET If you have one handset, press and hold PUSH TO TALK.
  • Page 60 Multiple handset use Push-to-talk (PTT) Using the telephone base: 1. There are a few ways to begin a PTT call to a single handset. When the telephone base is not in use: If you have one handset, press and hold /PTT.
  • Page 61: Ptt Call To Multiple Devices

    Multiple handset use Push-to-talk (PTT) PTT call to multiple devices When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-five calls when one to five handsets are registered, and a maximum of one-to-four calls when six or more handsets are registered.
  • Page 62: Answer A Ptt Call

    Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call, as described below. 1. When your device receives a PTT call, it beeps and shows Press and hold [PTT] to talk. 2. When the other party is speaking, your speakerphone light is on, and your device shows: PTT From HS X To HS X (the first X represents the initiating handset number, and the second X represents your handset number;...
  • Page 63: Answer An Incoming Call During A Ptt Call

    Multiple handset use Push-to-talk (PTT) 3. Press PHONE/ or any dialing key (0-9, # or TONE ) on the destination FLASH /SPEAKER or any dialing key (0-9, # or TONE ) on the handset, or press telephone base or lift the corded handset to answer. Both devices show Intercom. 4.
  • Page 64: Directory

    Directory About the directory Shared directory The directory is shared by all handsets and the telephone Charlie Johnson base. Changes made to the directory from any device apply 888-883-2445 to all. Note: Only one handset or the telephone base can review the directory at a time. If another device tries to enter the directory, the screen shows Not available at this time.
  • Page 65: Create Directory Entries

    Directory Create directory entries Create a new directory entry Using a cordless handset or the telephone base: Smart call blk 1. Press MENU/ in idle mode to enter the main menu. SELECT >Directory to scroll to Directory, then press 2. Press q or p fffff /SELECT.
  • Page 66: Add A Predialed Telephone Number To The Directory

    Directory Create directory entries Note: The first letter of every word is a capital letter. The remaining letters in a word start as lower case letters, as shown in the chart below. Characters by number of key presses Dialing keys ‘...
  • Page 67: Review The Directory

    Directory Review the directory Review directory entries Using a cordless handset or the telephone base: 1. Press pDIR when in idle mode. The summary screen shows briefly and then the first entry in the directory shows. -OR- Press MENU/ when in idle mode, then press q or p to scroll to SELECT...
  • Page 68: Search By Name

    Directory Search the directory Search by name Using a cordless handset or the telephone base: 1. Press pDIR in idle mode to show the first listing in the directory. 2. When an entry appears, press the dialing keys (0-9) to start a name search.
  • Page 69: Dial, Delete Or Edit Directory Entries

    Directory Dial, delete or edit directory entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the screen. Use Review the directory (page 61) or Search by name (page 62) to show an entry. Display dial To dial a displayed number from the directory: Press PHONE/...
  • Page 70: Edit A Directory Entry

    Directory Dial, delete or edit directory entries Edit a directory entry Using a cordless handset or the telephone base: /SELECT. The 1. When a directory entry displays, press MENU Linda Miller screen shows EDIT NUMBER along with the phone number 888-722-7702 to be edited.
  • Page 71: Speed Dial

    Directory Speed dial The telephone system has 10 speed dial locations Robert Brown (2-9 and 0, location 1 is reserved for voicemail) where 888-883-2445 you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location.
  • Page 72: Reassign A Speed Dial Number

    Directory Speed dial Reassign a speed dial number Using a cordless handset or the telephone base: Robert Brown 1. When the telephone is idle, press MENU/ SELECT 888-883-2445 to scroll to Directory. Press /SELECT. 2. Press q or p MENU 3.
  • Page 73: Delete A Speed Dial Number

    Directory Speed dial Delete a speed dial number Using a cordless handset or the telephone base: Linda Miller 1. When the telephone is idle, press MENU /SELECT 888-722-7702 to scroll to Directory. Press 2. Press q or p /SELECT. MENU to scroll to Speed dial.
  • Page 74: Caller Id

    Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call,...
  • Page 75: Caller Id Log

    Caller ID Caller ID log How the caller ID log works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.
  • Page 76: Caller Id Operation

    Caller ID Caller ID operation Memory match If the incoming telephone number matches the last 7 digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name Chris in your directory. 888-883-2445 For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.
  • Page 77: Review The Caller Id Log

    Caller ID Caller ID operation Review the caller ID log Review the caller ID log to find out who called, to return the call, HANDSET or to copy the caller’s name and number into your directory. 6 Missed calls Caller ID log empty appears if there are no records in the caller ID log.
  • Page 78: View Dialing Options

    Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.
  • Page 79: Save A Caller Id Log Entry To The Directory

    Caller ID Caller ID operation Save a caller ID log entry to the directory Using a cordless handset or the telephone base: 1. When in the caller ID log, press q or p to browse. /SELECT. Press /SELECT 2. When the desired entry appears, press MENU MENU again to select Directory.
  • Page 80: Save A Caller Id Log Entry To The Allow List

    Caller ID Caller ID operation Save a caller ID log entry to the allow list Using a cordless handset or the telephone base: 1. When in the caller ID log, press qCID or pDIR to browse. /SELECT. 2. When the desired entry displays, press MENU 3.
  • Page 81: Save A Caller Id Log Entry To The Star Name List

    Caller ID Caller ID operation /DELETE to erase a character. Press MUTE DELETE to erase all characters. Press and hold MUTE/ Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key).
  • Page 82: Reasons For Missing Caller Id Information

    Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the telephone number. PRIVATE NUMBER The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number and name.
  • Page 83: Smart Call Blocker

    Smart call blocker About Smart call blocker* If you have subscribed to caller ID service, then you can use Smart call blocker to filter robocalls, telemarketing calls and unwanted calls, while allowing welcome calls to get through. You can set up your lists of welcome callers and unwelcome callers. Smart call blocker allows calls from your welcome callers to get through, and it blocks calls from your unwelcome callers.
  • Page 84: Call Categories

    Smart call blocker About Smart call blocker Call categories Calls are classified into four categories: Welcome calls Welcome calls are calls with telephone numbers saved in your allow list or directory, and not in your block list. Welcome calls also include calls with caller names saved in your star name list.
  • Page 85 Smart call blocker About Smart call blocker Smart call blocker handles calls in the following ways: Call category Call control Welcome calls Allow The telephone rings when there is an incoming call with number saved in your allow list or directory, but not in your block list.
  • Page 86: Call Block Settings

    Smart call blocker Call block settings Set Smart call blocker on/off The Smart call blocker feature is set to on by default. Using a cordless handset or the telephone base: 1. Press CALL BLOCK when the telephone is not in use, and /SELECT to select SCB On/Off.
  • Page 87: Control Uncategorized Calls

    Smart call blocker Call block settings 4. If you select Screening, press q or p to choose one of the following /SELECT. options, then press MENU w/ Caller name - ask the caller to say his/her name SCREENING before the call rings on your telephone. You will hear >w/ Caller name the caller’s name announced if you have turned on the caller ID announce feature.
  • Page 88: Block List

    Smart call blocker Call block settings w/o Caller name - ask the caller to press the pound key (#) before the call rings on your telephone. You can then answer the call. Note: Robocalls will be classified as uncategorized calls. If you select Screening, the telephone screens and filters these calls.
  • Page 89 Smart call blocker Call block settings Notes: Numbers saved in your directory can also be saved to the block list. If you save a block entry that has already been saved to the allow list, the entry in the allow list will be removed. Review block list: Using a cordless handset or the telephone base: >Review...
  • Page 90 Smart call blocker Call block settings Edit a block entry: Using a cordless handset or the telephone base: 1. Search for the desired entry in the block list (see Review block list on page 83). 2. When the desired entry displays, press /SELECT.
  • Page 91: Allow List

    Smart call blocker Call block settings Delete all block entries: Using a cordless handset or the telephone base: 1. Press CALL BLOCK when the telephone is not in use. -OR- Press MENU/ to enter the main menu when the telephone is not in SELECT use.
  • Page 92 Smart call blocker Call block settings 6. When the screen displays ENTER NAME, use the dialing ENTER NAME keys to enter a name (up to 15 characters). Press a key Chris_ repeatedly until the desired character appears. The first character of every word is capitalized. Press q or p to move the cursor to the left or right.
  • Page 93 Smart call blocker Call block settings 5. Press /SELECT to move to the name. The screen displays EDIT NAME. MENU 6. Use the dialing keys to add or edit the name. Press q or p to move the cursor to the left or right. Press 0 to add a space.
  • Page 94: Star Name List

    Smart call blocker Call block settings Delete an allow entry: Using a cordless handset or the telephone base: 1. Search for the desired entry in the allow list (see Review allow list on page 86). /DELETE. The screen shows 2. When the desired entry displays, press MUTE Delete entry?.
  • Page 95 Smart call blocker Call block settings 4. When the screen displays ENTER NAME, use the dialing ENTER NAME keys to enter a name (up to 15 characters). Press a key Bayriver Eleme_ repeatedly until the desired character appears. The first character of every word is capitalized.
  • Page 96 Smart call blocker Call block settings Edit a star name entry: Using a cordless handset or the telephone base: 1. Search for the desired entry in the star name list (see Bayriver Elemen Review star name list on page 89). /SELECT.
  • Page 97: Screening Announcements

    Smart call blocker Call block settings Screening announcements If you have set to screen calls without numbers and/or screen uncategorized calls, the callers of one or all of the following incoming call categories will hear a screening announcement. Calls that are “out of area“ or with numbers set to “Private“. Calls with numbers that are not in your directory, allow list, or block list, or with absent caller ID number.
  • Page 98 Smart call blocker Call block settings Play your current announcement of screening without caller name: Using a cordless handset or the telephone base: Uncategorized 1. Press CALL BLOCK when the telephone is not in use. >Screening annc -OR- Press MENU/ to enter the main menu when the SELECT telephone is not in use.
  • Page 99 Smart call blocker Call block settings Reset all your screening announcements: Using a cordless handset or the telephone base: 1. Press CALL BLOCK when the telephone is not in use. -OR- Press MENU/ to enter the main menu when the telephone is not in SELECT to scroll to Smart call blk, then press use.
  • Page 100: Voice Guide To Set Smart Call

    Smart call blocker Call block settings Voice guide to set Smart call blocker This feature is an easy and alternative way for you to do the basic setup of Smart call blocker. You can follow the voice guide to set your telephone system to allow or to screen all incoming calls, or to screen calls that do not display a phone number.
  • Page 101: Allowed Calls

    Smart call blocker Allowed calls If Smart call blocker is on, the following types of incoming Chris calls can get through to you and ring on your telephone 888-883-2445 system: 10:01 Calls with numbers saved in your allow list. 10/15 Calls with numbers saved in your directory, but not in Chris your block list.
  • Page 102: Blocked Calls

    Smart call blocker Blocked calls If Smart call blocker is on, incoming calls with numbers saved Blocked call in your block list will not ring. The telephone plays the block 888-883-2445 announcement “Calls to this number are being screened by Smart call blocker.
  • Page 103: Screen Calls Without Numbers

    Smart call blocker Screen calls without numbers Smart call blk If Smart call blocker is on, and your telephone is set to screen Screening... calls without number, the telephone will not ring when receiving incoming calls that are “out of area“ or with numbers 10:01 10/15 set to “Private“.
  • Page 104: Answer Call Once

    Smart call blocker Screen calls without numbers While a call is being screened, you can press /SPEAKER to stop screening and answer the call. /CANCEL When the telephone rings and announces the caller’s name after screening a call, you can press silence the ringer.
  • Page 105: Send Call To Answering System

    Smart call blocker Screen calls without numbers Send call to answering system Using a cordless handset or the telephone base: 1. When the telephone starts ringing, and the screen displays Screened call Screened call, press /SPEAKER to PRIVATE CALLER pick up the call. If you have turned on the caller ID announce feature, the telephone announces “You have a call from...”...
  • Page 106: Screen Uncategorized Calls

    Smart call blocker Screen uncategorized calls If Smart call blocker is on, and your telephone is set to Smart call blk screen uncategorized calls, the telephone will not ring when Screening... receiving the following incoming calls: Incoming calls with absent caller ID numbers; 10:01 10/15 Incoming calls with numbers that are not in your directory,...
  • Page 107: Allow Call Once

    Smart call blocker Screen uncategorized calls Notes: You can set Smart call blocker to screens and filters all uncategorized calls from numbers or names that are not yet saved in your directory, allow list, block list, or star name list. You can easily add incoming phone numbers to your allow list and block list.
  • Page 108: Always Allow

    Smart call blocker Screen uncategorized calls Always allow Using a cordless handset or the telephone base: 1. When the telephone starts ringing, and the screen displays Screened call Screened call, press /SPEAKER to 888-883-2445 pick up the call. If you have turned on the caller ID announce feature, the telephone announces “You have a call from...”...
  • Page 109: Send Call To Answering System

    Smart call blocker Screen uncategorized calls Send call to answering system Using a cordless handset or the telephone base: Screened call 1. When the telephone starts ringing, and the screen displays 888-883-2445 Screened call, press /SPEAKER to pick up the call. If you have turned on the caller ID announce 10:01 10/15 feature, the telephone announces “You have a call from...”...
  • Page 110: Option While On A Call

    Smart call blocker Option while on a call When you are on a call and speaking to the caller, and you do not want to continue the call, you can press the CALL BLOCK button on the handset or on the telephone base to end the call.
  • Page 111: Answering System

    Answering system Answering system settings Use the answering system menu of a system handset or Play messages the telephone base to set up the announcement message, >Answering sys turn on or off the answering system or message alert tone, fffff activate call screening, or change the number of rings, remote access code or message recording time.
  • Page 112 Answering system Answering system settings To record a new outgoing announcement: >Announcement Using a cordless handset or the telephone base: Delete all old 1. When the telephone is in idle mode, press MENU/ SELECT fffff enter the main menu. 2. Press q or p to scroll to Answering sys, then press >Record annc...
  • Page 113 Answering system Answering system settings To delete or reset your outgoing announcement: Using a cordless handset or the telephone base: 1. When the telephone is in idle mode, press MENU/ SELECT to scroll to Answering sys, then press /SELECT. 2. Press q or p MENU 3.
  • Page 114: Answer On/Off

    Answering system Answering system settings Answer on/off By default, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages. To turn the answering system on or off: Play messages Using a cordless handset:...
  • Page 115: Voice Guide To Set Answering System

    Answering system Answering system settings Voice guide to set Answering system This feature is an alternative way for you to do the basic Play messages setup of the answering system. You can follow the voice >Answering sys guide to record your own announcement, set the number of rings, and set the message alert tone.
  • Page 116: Call Screening

    Answering system Answering system settings Call screening Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing PHONE/ on a cordless handset, or pressing FLASH...
  • Page 117: Number Of Rings

    Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages.
  • Page 118: Remote Access Code

    Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19. To change the remote access code: Using a cordless handset or the telephone base: 1.
  • Page 119: Message Alert Tone

    Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. By default, the message alert tone is set to off. There is no audible alert at the handset.
  • Page 120: Message Recording Time

    Answering system Answering system settings Message recording time You can set the recording time allowed for incoming messages. The message length is three minutes by default. To change the setting: Using a cordless handset or the telephone base: 1. When the telephone is in idle mode, press MENU/ SELECT Msg alert tone enter the main menu.
  • Page 121: About The Answering System

    Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate.
  • Page 122: Message Capacity

    Answering system About the answering system Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes, and the maximum recording time is approximately 22 minutes. The actual recording time depends on individual message characteristics.
  • Page 123: Call Intercept

    Answering system About the answering system To screen a call at the handset: While a message is being recorded, the handset shows To screen call, press [SELECT]. Press /SELECT to screen the call. MENU Options while a message is being recorded: /VOLUME or p /VOLUME on the handset to adjust the call Press q...
  • Page 124: Message Playback

    Answering system Message playback If you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all old messages (in chronological order). If there are both new and old messages, you have the option of playing the new or old messages.
  • Page 125: Options During Playback

    Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, pause, stop or delete the message. When messages are playing on the telephone base: Press to adjust the message playback volume. qVOL pVOL Press...
  • Page 126: Delete All Old Messages

    Answering system Message playback Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages on the telephone base: 1. When the telephone is idle, press /DELETE.
  • Page 127: Recording And Playing Memos

    Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them in the same way as incoming messages.
  • Page 128: Base Message Counter Displays

    Answering system Base message counter displays The base message counter shows the total number of answering system messages. See the following table for other message counter displays. Message counter displays No messages. Total number of messages and memos. 1-99 The remote access system is being used.
  • Page 129: Remote Access

    Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two-digit remote access code (19 is the default code.
  • Page 130 Answering system Remote access Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference. Notes: If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically.
  • Page 131: Appendix

    Appendix Adding and registering handsets/headsets/ speakerphones Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CL80107, sold separately), or up to 10 cordless handsets and two cordless headsets or speakerphones (sold separately). www.telephones.att.com/accessories Visit for a list of compatible DECT 6.0 cordless headsets or speakerphones.
  • Page 132: Deregistering Handsets

    Appendix Deregistering handsets You may need to deregister your handsets if: You have 12 registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time.
  • Page 133: Alert Tones And Lights

    Appendix Alert tones and lights Handset screen icons Battery status - battery is charging (animated display). MUTE Battery status - low battery (flashing); place the handset ANS ON in the charger to recharge. MSG# 10:01 Speakerphone - the speakerphone is in use. Ringer off - the handset ringer is off.
  • Page 134: Handset Alert Tones

    Appendix Alert tones and lights Handset alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps You are pressing qCID or pDIR on a cordless handset when the volume is already at its highest or lowest setting.
  • Page 135: Lights

    Appendix Alert tones and lights Lights IN USE On when the telephone is in use, or when the answering system is answering an incoming call. On when a handset is being registered. Flashes quickly when there is an incoming call or when handsets are being deregistered.
  • Page 136: Screen Display Messages

    Appendix Screen display messages Screen messages An entry has been added to the allow list. Added to allow list An entry has been added to the block list. Added to block list An entry has been added to the star name list. Added to star name list The telephone base is calling.
  • Page 137 Appendix Screen display messages Screen messages The battery is low. You should charge the battery. Low battery Mute is off so the other party can hear your voice. Microphone ON The microphone is off. The other party cannot hear you. Muted There are new voicemail messages from your telephone service New voicemail...
  • Page 138 Appendix Screen display messages Screen messages An entry has been successfully saved in the directory. Saved to directory The Smart call blocker feature of the telephone has screened a Screened call call, and is putting the call through and waiting for you to pick up the call.
  • Page 139: Troubleshooting

    If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your CL84107/CL84207/CL84257/CL84307/ CL84327/CL84347/CL84357/CL84367 telephone, or contact your telephone service provider (charges may apply). I cannot dial out.
  • Page 140 Appendix Troubleshooting Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise. If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).
  • Page 141 Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 9). The filter prevents noise and caller ID problems as a result of DSL interference.
  • Page 142 Appendix Troubleshooting Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the charger when not in use. You may have too many extension phones on your telephone line to allow all of them to ring simultaneously.
  • Page 143 Appendix Troubleshooting The charge light is off. Make sure you plug the power and line cords in correctly and securely. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
  • Page 144 Appendix Troubleshooting While screening a call, the telephone suddenly stops screening and connects to the call. Another handset may have picked up the screening call. If you have another telephone system sharing the same telephone line, and someone picks up the call on the other telephone system while the screening is in progress, the screening process will be terminated and connect you to the caller.
  • Page 145 Appendix Troubleshooting Difficulty hearing messages. Press to increase the telephone base speaker volume. pVOL /VOLUME to adjust the message playback volume on a Press p handset. System does not answer after the correct number of rings. Make sure that the answering system is on. ANS ON should show on the handset and the /ANS ON/OFF light on the telephone base should be on.
  • Page 146 Appendix Troubleshooting System does not record messages. Make sure the answering system is on. ANS ON should show on the handset and the /ANS ON/OFF light on the telephone base should be Make sure the memory of the answering system is not full. If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (page 111).
  • Page 147 Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. Make sure your computer is powered on. Make sure your Internet connection is working properly. Make sure that the software is installed and running for your nontraditional telephone service.
  • Page 148: Maintenance

    Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
  • Page 149: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read and understand all instructions in the user’s manual.
  • Page 150: Especially About Cordless

    Appendix Important safety information Especially about cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
  • Page 151: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
  • Page 152: Fcc Part 15

    Appendix FCC Part 15 NOTE: This equipment has been tested This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 153: California Energy Commission Battery Charging Testing

    Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions on the cordless handsets, except battery charging, will be disabled.
  • Page 154: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions www.telephones.att.com about this product should be directed to our website at 1 (800) 222-3111 1 (866) 288-4268 or call . In Canada, dial 1.
  • Page 155 Appendix Limited warranty 5. How do you get warranty service? www.telephones.att.com To obtain warranty service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.
  • Page 156: Technical Specifications

    Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels Telephone base voltage 96Vrms - 130Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @ 600mA (AC adapter output) Handset voltage 2.4V 400mAh, 2 x AAA Ni-MH Charger voltage 6VDC @ 100mA (AC adapter output) Operation Operating time*...
  • Page 157: Index

    Index Index Dialing from a record in the caller ID Alert tones history 72 handset 128 from the directory 63 telephone base 128 Directory Allow list 85 dial a number 63 Announcement 105 edit entries 64 Answering an incoming call name search 62 during an intercom call 50 new entries 59...
  • Page 158 Index Index Message Set Smart call blocker on/off 80 alert tone 113 Uncategorized calls 79 counter display 122 Speakerphone 41 playback 118–120 Speed dial delete a number 67 edit a number 66 enter a number 65 Names set voicemail number 23, 34 enter into directory 59 Star name list 88 search 62...
  • Page 159 End remote access call ....... (or hang up) Turn system off or on ........Models: CL84107/CL84207/CL84257/CL84307/CL84327/CL84347/CL84357/ CL84367 Type: DECT 6.0 corded/cordless telephone/answering system with caller ID/call waiting © 2017-2019 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.
  • Page 160 www.telephones.att.com © 2017-2019 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Qaltel is a trademark of Truecall Group Limited. RBRC and 1-800-8-BATTERY are registered trademarks of the Rechargeable Battery Recycling Corporation.

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