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Epson L1455 User Manual

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L1455 User's Guide

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Summary of Contents for Epson L1455

  • Page 1 L1455 User's Guide...
  • Page 3: Table Of Contents

    Changing the Eco Settings ......................32 Changing the Sleep Timer Settings ....................32 Changing the Power Off Timer Settings ..................33 Epson Connect Solutions for Smartphones, Tablets, and More ............34 Using Epson Email Print ....................... 35 Using the Epson iPrint Mobile App ....................35 Using Epson Remote Print ......................
  • Page 4 Android Printing Using the Epson Print Enabler ................39 Using Fire OS Printing ........................39 Using Windows 10 Mobile Printing ....................40 Using Epson Print and Scan App with Windows Tablets ..............40 Wi-Fi or Wired Networking........................42 Wi-Fi Infrastructure Mode Setup......................42 Selecting Wireless Network Settings from the Control Panel ............
  • Page 5 Placing Originals on the Product ......................83 Placing Originals on the Scanner Glass ..................... 83 Placing Originals in the Automatic Document Feeder ................ 84 Copying ..............................89 Copying Documents or Photos......................89 Copying Options..........................90 Copying Settings ........................... 92 Printing from a Computer ......................... 93 Printing with Windows ........................
  • Page 6 Starting a Scan Using the Product Control Panel ................ 129 Changing Default Scan Button Settings .................. 131 Starting a Scan Using the Epson Scan 2 Icon ................131 Starting a Scan from a Scanning Program................... 133 Scanning in Epson Scan 2 ....................... 135 Additional Scanning Settings - Main Settings Tab ...............
  • Page 7 Send Settings - Fax......................... 160 Receive Settings - Fax ......................161 Security Settings - Fax ......................162 Printing Fax Reports ....................... 163 Fax Report Options......................... 163 Setting Up Fax Features Using the Fax Utility ................164 Setting Up Contacts and Contact Groups..................165 Setting Up Contacts Using the Product Control Panel..............
  • Page 8 Checking Ink Levels with Windows....................211 Checking Ink Levels - Mac......................213 Disabling Special Offers with Windows ..................214 Purchase Epson Ink and Maintenance Box..................216 Ink Bottle and Maintenance Box Part Numbers ................216 Refilling the Ink Tanks ........................216 Replacing the Maintenance Box.......................
  • Page 9 Aligning the Print Head Using the Product Control Panel............233 Power Ink Flushing........................... 234 Flushing the Ink Using a Computer Utility ..................234 Cleaning the Paper Guide ........................ 235 Checking the Number of Sheets....................... 236 Checking the Sheet Counter - Windows ..................236 Checking the Sheet Counter - Mac....................
  • Page 10 Message Appears Prompting You to Reset Ink Levels..............283 Solving Scanning Problems ......................283 Scanning Software Does Not Operate Correctly ................. 283 Cannot Start Epson Scan 2 ......................284 Solving Scanned Image Quality Problems ..................284 Image Consists of a Few Dots Only..................... 285 Line of Dots Appears in All Scanned Images................
  • Page 11 Scanned Image Colors Do Not Match Original Colors..............287 Scanned Image Edges are Cropped ................... 288 Solving Faxing Problems........................288 Cannot Send or Receive Faxes ....................288 Cannot Receive Faxes with a Telephone Connected to Your Product ........290 Solving Memory Card Problems....................... 290 Memory Card Does Not Fit Into a Slot ..................
  • Page 12 Trademarks ............................314 Copyright Notice..........................315 libTIFF Software Acknowledgment....................315 A Note Concerning Responsible Use of Copyrighted Materials........... 316 Default Delay Times for Power Management for Epson Products ..........316 Copyright Attribution ........................316...
  • Page 13: L1455 User's Guide

    L1455 User's Guide Welcome to the L1455 User's Guide. For a printable PDF copy of this guide, click here.
  • Page 14: Your Ink Tank System

    Your Ink Tank System You should visually check the ink levels in the product's ink tanks regularly. For optimum printing results, refill the ink tanks to the upper line at least once a year. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly.
  • Page 15: Product Basics

    Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Control Panel See these sections to learn about the control panel and select control panel settings.
  • Page 16: Control Panel Buttons And Lights

    Control Panel Buttons and Lights power button and light home button Interrupción button Reiniciar button Cancelar button The LCD screen back button The Estado button and lights The numeric keypad The C cancel button Negro button Color button Status Icons Status Button...
  • Page 17: Status Icons

    Parent topic: Using the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product's status. Select the Wi-Fi icon or network status icon to view or change the current network settings. Icon Description Displays additional information or instructions, such as on loading paper or placing a document on the scanner glass.
  • Page 18: Status Button

    Icon Description Indicates that there is no Wi-Fi connection. Indicates that a Wi-Fi network error has occurred or the product is searching for a connection. Indicates that a Wi-Fi connection has been established. The number of bars indicates the connection's signal strength. Indicates that an Ad hoc connection has been established.
  • Page 19: Setting A Password And Locking The Control Panel

    Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed: • System Administration Setup settings • Eco mode settings • Presets • Contacts Note: For more information on administration settings, see the Administrator's Guide.
  • Page 20 9. Select Lock Setting and select On. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen...
  • Page 21: Entering Characters On The Lcd Screen

    Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select • To change the case of letters, select • To delete the previous character, select • To enter numbers or symbols, select •...
  • Page 22 You see a screen like this: 3. Select Add New. 4. Select the function you want to set up. You see the main screen for that function, for example: 5. Select the settings you want to save, then select Save.
  • Page 23: Changing The Lcd Screen Language

    You see a screen like this: 6. Use the displayed keyboard to enter a name for the preset, then press 7. Select Save. When you are using the product's control panel to copy, fax, or scan, you can use the preset by selecting Presets and selecting it from the list.
  • Page 24: Adjusting Control Panel Sounds

    You see a screen like this: 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings. 5. Scroll down and select Language. 6. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel.
  • Page 25: Adjusting The Screen Brightness

    You see a screen like this: 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings. 5. Select Sound. 6. Select Button Press. 7. Set the volume and press OK. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen.
  • Page 26: Turning Off Operation Time Out

    3. Scroll down and select System Administration. 4. Select Common Settings. 5. Select LCD Brightness. 6. Adjust the screen brightness by selecting a brightness level or by pressing the left and right arrows. 7. Select OK to exit. Parent topic: Using the Control Panel Turning Off Operation Time Out Operation Time Out causes the LCD screen to return to the Home screen after a few minutes of...
  • Page 27: Product Parts Locations

    Product Parts Locations See these sections to identify the parts on your product. Product Parts - Top and Front Product Parts - Paper Path Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Top and Front Automatic Document Feeder (ADF) cover ADF lever ADF edge guides...
  • Page 28 Paper cassette 2 Document cover Scanner glass Control panel Memory card slot Memory card access light USB Type A port for external devices Parent topic: Product Parts Locations...
  • Page 29: Product Parts - Paper Path

    Product Parts - Paper Path Rear edge guides Rear paper feed slot Output tray Output tray extension Paper stopper Edge guides Paper cassette Paper cassette cover Parent topic: Product Parts Locations...
  • Page 30: Product Parts - Inside

    Product Parts - Inside Scanner unit Print head Ink tanks Ink tank unit Parent topic: Product Parts Locations...
  • Page 31: Product Parts - Back

    Product Parts - Back Maintenance box Rear cover Rear cover 2 (duplexer) AC inlet LINE port EXT port LAN port USB port Parent topic: Product Parts Locations Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.
  • Page 32: Changing The Eco Settings

    Changing the Power Off Timer Settings Parent topic: Product Basics Changing the Eco Settings You can use the product's control panel to change the Eco settings. Note: The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in the Common Settings menu.
  • Page 33: Changing The Power Off Timer Settings

    Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. The Sleep Timer setting in Eco Mode overrides this Sleep Timer setting. 1. Press the home button, if necessary. 2.
  • Page 34: Epson Connect Solutions For Smartphones, Tablets, And More

    • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
  • Page 35: Using Epson Email Print

    Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
  • Page 36: Using Epson Remote Print

    Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
  • Page 37: Using Google Cloud Print

    Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
  • Page 38: Setting Up Google Cloud Print On A Chromebook

    With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.
  • Page 39: Android Printing Using The Epson Print Enabler

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
  • Page 40: Using Windows 10 Mobile Printing

    There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
  • Page 41 Related topics Wi-Fi or Wired Networking...
  • Page 42: Wi-Fi Or Wired Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
  • Page 43: Selecting Wireless Network Settings From The Control Panel

    The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 44 4. Select Wi-Fi Setup Wizard. Note: If you need to disable the wireless network to set up your product on an Ethernet network, scroll down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired network connection in this manual. 5.
  • Page 45: Wi-Fi Direct Mode Setup

    Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device Your product automatically selects one of these modes to communicate with your computer or device:...
  • Page 46: Enabling Wi-Fi Direct Mode

    Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary.
  • Page 47: Wi-Fi Protected Setup (Wps)

    You see this screen: 9. Scroll down to view the SSID (Wi-Fi network name) and password. 10. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 11.
  • Page 48: Using Wps To Connect To A Network

    Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details. Using WPS to Connect to a Network Parent topic: Wi-Fi or Wired Networking...
  • Page 49: Printing A Network Status Sheet

    If the network connection is successful, the Wi-Fi icon in the upper-right corner of the LCD screen is lit as shown. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.
  • Page 50: Changing Or Updating Network Connections

    You see a screen like this: 5. Select Print, then press one of the buttons to print the network status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network.
  • Page 51: Changing A Usb Connection To A Wi-Fi Connection

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
  • Page 52: Connecting To A New Wi-Fi Router

    1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
  • Page 53 You see this screen: 4. Scroll down and select Disable Wi-Fi. 5. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections...
  • Page 54: Loading Paper

    Loading Envelopes in the Cassette Loading Paper and Envelopes in the Rear Feed Slot Paper Loading Capacity Available Epson Papers Paper Type Settings - Printer Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper for Documents in the Cassette You can print documents on a variety of paper types and sizes.
  • Page 55 2. Pull out the paper cassette and remove the paper cassette cover. 3. Slide the edge guides outward.
  • Page 56 Note: If you are using legal-size paper or larger, squeeze the tab and extend the paper cassette. 4. Slide the edge guide to your paper size.
  • Page 57 5. Load a stack of paper, printable side down, against the edge guide as shown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette. 6. Slide the edge guides against the paper, but not too tightly. Caution: To prevent paper feeding problems, make sure the paper fits beneath the top edges of the guides and do not load too much paper in the cassette.
  • Page 58 7. Close the paper cassette cover and gently insert the paper cassette. Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. When prompted by the product's LCD screen, select the size and type of the paper you just loaded and select OK.
  • Page 59 9. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: •...
  • Page 60: Loading Paper For Photos In The Cassette

    Loading Paper for Photos in the Cassette You can print photos on a variety of paper types and sizes. You can load photo paper in these sizes in Cassette 1 only: 4 × 6 inches (102 × 152 mm), 5 × 7 inches (127 × 178 mm), 8 × 10 inches (203 ×...
  • Page 61 2. Pull out the paper cassette and remove the paper cassette cover. 3. Slide the edge guides outward.
  • Page 62 4. Slide the edge guide to your paper size. 5. Load photo paper, short edge first and printable side down, against the edge guide as shown.
  • Page 63 Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette. 6. Slide the edge guides against the paper, but not too tightly. Caution: To prevent paper feeding problems, make sure the paper fits beneath the top edges of the guides and do not load too much paper in the cassette.
  • Page 64 7. Close the paper cassette cover and gently insert the paper cassette. Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. When prompted by the product's LCD screen, select the size and type of the paper you just loaded and select OK.
  • Page 65: Loading Envelopes In The Cassette

    Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your photo faces. •...
  • Page 66 2. Pull out the paper cassette and remove the paper cassette cover. 3. Slide the edge guides outward.
  • Page 67 4. Load envelopes printable side down and flap edge right as shown. Caution: To prevent paper feeding problems, make sure you do not load too many envelopes in the cassette. 5. Slide the edge guides against the envelopes, but not too tightly. Note: Make sure the envelopes are loaded against the edge guide and not sticking out from the end of the cassette.
  • Page 68 6. Close the paper cassette cover and gently insert the paper cassette. Note: The envelopes may slide forward slightly as you insert the cassette. This is normal. 7. When prompted by the product's LCD screen, select Envelope #10 for the Paper Size and Envelope for the Paper Type, and select OK.
  • Page 69: Loading Paper And Envelopes In The Rear Feed Slot

    Always follow these envelope loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • If print quality declines when printing multiple envelopes, try loading one envelope at a time. •...
  • Page 70 3. Open the rear paper feed slot and push it back. 4. Slide out the edge guides.
  • Page 71 5. Do one of the following: • Load one sheet of paper with the printable side faceup and slide the edge guides against the paper, but not too tightly. • Load one envelope short edge first, with the flap facing down and the flap edge to the right.
  • Page 72: Paper Loading Capacity

    6. Insert the paper or envelope into the slot until the printer feeds it automatically. Always follow these paper loading guidelines: • Load only one sheet or one envelope at a time. • Load paper short edge first, no matter which way your document faces. •...
  • Page 73 • A6 (4.1 × 5.8 inches [105 × 148 mm]) (Cassette 1 only) • Half Letter (5.5 × 8.5 inches [140 × 216 mm]) (Cassette 1 only) Plain paper in a user-defined size 1 sheet 1 sheet Epson Bright White Paper 200 sheets 200 sheets Epson High Quality Ink Jet Paper...
  • Page 74: Available Epson Papers

    — Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit epson.com.jm or call your nearest Epson sales office. Note: Paper/media availability varies by country.
  • Page 75 A3 (11.7 × 16.5 inches S041260 [297 × 420 mm]) 13 × 19 inches S041263 (330 × 483 mm) Epson Presentation Paper Matte Letter (8.5 × 11 inches S041062 [216 × 279 mm]) Legal (8.5 × 14 inches S041067 [216 × 356 mm]) 11 ×...
  • Page 76: Paper Type Settings - Printer Software

    Paper Type Settings - Printer Software For this paper Select this Paper Type or Media Type setting Plain paper Plain Paper/Bright White Paper Epson Bright White Paper Epson High Quality Ink Jet Paper Epson Presentation Paper Matte Letterhead paper Letterhead Recycled paper Recycled...
  • Page 77 You see this screen: 3. Select Paper Setup. 4. Select the paper source you want to change. You see a screen like this: 5. Select Paper Size. 6. Select the paper size you loaded. 7. Select Paper Type. 8. Select the paper type you loaded. 9.
  • Page 78: Paper Type Settings - Control Panel

    Paper Type Settings - Control Panel For this paper Select this Paper Type or Media Type setting Plain paper Plain Paper Epson Bright White Paper Epson High Quality Ink Jet Paper Epson Presentation Paper Matte Letterhead paper Letterhead Recycled paper Recycled...
  • Page 79: Selecting The Default Paper Source Settings

    Selecting the Default Paper Source Settings You can change default paper source settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1.
  • Page 80: Paper Source Options

    6. Select the paper source options you want to use. 7. When you are finished, press the home button to return to the Home screen. Paper Source Options Parent topic: Selecting Default Paper Settings - Administrator Paper Source Options Select the paper source options you want to use for all print jobs. Paper Source Available settings Description...
  • Page 81: Universal Print Settings Options

    You see this screen: 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Universal Print Settings. You see this screen: 5. Adjust the settings as necessary. 6. When you are finished, press the home button to return to the Home screen.
  • Page 82 Universal Print Available Description Settings option settings Top Offset — Adjusts the top or left margin. Left Offset Top Offset in Back — Adjusts the top or left margin of the back page when performing double-sided printing. Left Offset in Back Check Paper Width Select On to check the paper width before printing.
  • Page 83: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
  • Page 84: Placing Originals In The Automatic Document Feeder

    2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other.
  • Page 85 1. Slide the ADF edge guide outward. 2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 3. Insert the originals into the ADF faceup and top-edge first.
  • Page 86 The ADF icon on the control panel lights up. 4. Slide the ADF edge guide against the originals, but not too tightly.
  • Page 87 Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown: Parent topic: Placing Originals on the Product Related references Automatic Document Feeder (ADF) Specifications Related tasks Cleaning Your Product...
  • Page 88 Related topics Copying Scanning...
  • Page 89: Copying

    Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
  • Page 90: Copying Options

    Note: To cancel printing, press the Cancelar button or select Cancel. Parent topic: Copying Related references Paper Loading Capacity Available Epson Papers Copying Options Related tasks Using Presets Related topics Loading Paper Placing Originals on the Product Copying Options Select the copying options you want to use for your copies.
  • Page 91 Copying option Available settings Description Layout With Border Leaves a small margin around the image or document 2-up Copies multiple page documents onto one sheet. After selecting either one of these options, select Settings and 4-up change the Document Orientation setting if necessary. ID Card Copies both sides of an ID card onto one side of a sheet of paper...
  • Page 92: Copying Settings

    Copying Settings Select Settings from the Copy screen to select the copying settings you want to use for your copies. Note: Not all options or settings may be available, depending on other copying settings. Copying option Available settings Description Document Portrait Specifies the orientation of your originals Orientation...
  • Page 93: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 94 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5.
  • Page 95: Paper Source Options - Windows

    7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select the Quality setting that matches the print quality you want to use. 9.
  • Page 96: Print Quality Options - Windows

    Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette 1 Selects the paper in cassette 1 as the paper source. Paper Cassette 2 Selects the paper in cassette 2 as the paper source. Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source.
  • Page 97: Selecting Double-Sided Printing Settings - Windows

    Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
  • Page 98 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
  • Page 99: Double-Sided Printing Options - Windows

    5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
  • Page 100: Print Density Adjustments - Windows

    Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
  • Page 101: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 102 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
  • Page 103: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
  • Page 104: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
  • Page 105: Header/Footer Settings - Windows

    High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
  • Page 106: Selecting A Printing Preset - Windows

    Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
  • Page 107 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.
  • Page 108: Selecting Extended Settings - Windows

    5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2.
  • Page 109: Extended Settings - Windows

    Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print speed.
  • Page 110: Printing Your Document Or Photo - Windows

    Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
  • Page 111: Selecting Default Print Settings - Windows

    You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
  • Page 112: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
  • Page 113: Changing Automatic Update Options

    3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
  • Page 114: Printing On A Mac

    You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - Mac...
  • Page 115: Selecting Basic Print Settings - Mac

    Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1.
  • Page 116 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 117 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 118 You see these settings: 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
  • Page 119: Paper Source Options - Mac

    Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 as the paper source.
  • Page 120: Selecting Page Setup Settings - Mac

    Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window.
  • Page 121: Selecting Print Layout Options - Mac

    Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
  • Page 122 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided Printing options. 2.
  • Page 123: Double-Sided Printing Options And Adjustments - Mac

    Related tasks Selecting Basic Print Settings - Mac Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings or Output Settings pop-up menu to set up your double-sided print job. Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper.
  • Page 124: Color Matching And Color Options - Mac

    Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
  • Page 125: Selecting Printing Preferences - Mac

    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
  • Page 126: Printing Preferences - Mac

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
  • Page 127: Printing Your Document Or Photo - Mac

    Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Parent topic: Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac...
  • Page 128: Cancelling Printing Using A Product Button

    You see the print status window: 2. Select the following options as necessary: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold. To resume a print job, click the paused print job and click or Resume.
  • Page 129: Scanning

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Parent topic:...
  • Page 130 • Memory Device saves your scan file on a memory card or USB device and lets you select the file format, quality, and other settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer saves your scan to your computer or as an image capture on a Mac.
  • Page 131: Changing Default Scan Button Settings

    Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. • Windows 10: Click and select All apps >...
  • Page 132 You see an Epson Scan 2 window like this:...
  • Page 133: Starting A Scan From A Scanning Program

    Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.)
  • Page 134 You see an Epson Scan 2 window like this:...
  • Page 135: Scanning In Epson Scan 2

    Starting a Scan Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 136 You see this window:...
  • Page 137 3. Select the Scanning Side setting if you are scanning from the ADF. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary.
  • Page 138: Additional Scanning Settings - Main Settings Tab

    Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Dual Image Output Scans the original image twice using different output settings (Windows only).
  • Page 139: Image Format Options

    Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. Bitmap (*.bmp) A standard image file format for most Windows programs.
  • Page 140 A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or other programs. You can save multi-page documents in one PDF file. Recognized text in the scanned document can be searched. Parent topic: Scanning in Epson Scan 2...
  • Page 141: Faxing

    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
  • Page 142 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
  • Page 143 DSL connection Telephone wall jack DSL filter DSL modem...
  • Page 144 ISDN connection ISDN wall jack Terminal adapter or ISDN router...
  • Page 145 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product.
  • Page 146: Setting Up Fax Features

    Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
  • Page 147: Selecting Your Country Or Region

    Security Settings - Fax Printing Fax Reports Fax Report Options Parent topic: Setting Up Fax Features Related tasks Setting Up Fax Features Using the Fax Utility Selecting Your Country or Region Before faxing, select the country or region in which you are using your product. Note: If you change the country or region, your fax settings return to their defaults and you must select them again.
  • Page 148: Selecting The Date And Time

    Note: Changing the country or region restores the fax settings to their defaults. Parent topic: Setting Up Fax Features Using the Product Control Panel Selecting the Date and Time Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.
  • Page 149: Using The Fax Setup Wizard

    11. Select Date/Time Settings. 12. Select Daylight Saving Time. 13. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season.
  • Page 150 You see this screen: 5. Scroll down and select Fax Setting Wizard. 6. Select Start. You a Fax Header screen like this: 7. Use the displayed keypad to enter the sender name for your fax source, such as your name or a business name.
  • Page 151 Note: • Distinctive ring service allows you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in the DRD Setting. •...
  • Page 152: Selecting The Line Type

    Selecting the Line Type If you connect the product to a PBX (Private Branch Exchange) phone system or terminal adapter, you must change the product's line type. PBX is used in office environments where an external access code such as “9” must be dialed to call an outside line. The default Line Type setting is PSTN (Public Switched Telephone Network), which is a standard phone line, similar to the one in your home.
  • Page 153: Setting The Number Of Rings To Answer

    You see this screen: 8. Select Use. 9. Select Access Code, use the on-screen keypad to enter the code (9 for example), and press 10. Select OK. Parent topic: Setting Up Fax Features Using the Product Control Panel Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the setting is correct.
  • Page 154: Selecting Fax Output Settings

    You see this screen: 7. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: The answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.
  • Page 155 You see this screen: 6. Select Fax Output. You see this screen: 7. Select Settings.
  • Page 156: Output Settings - Fax

    You see this screen: 8. Select any of the settings for saving, forwarding, and printing faxes. Note: If you want to save faxes to your computer, you must use the Epson FAX Utility to enable this feature. 9. If you selected Save to Memory Device or Forward, select Other Settings.
  • Page 157 LCD screen and print if needed. Save to Computer To enable this option, you must use the Epson FAX Utility. Once Save to Computer is enabled, you can select Yes and Print to have faxes saved and printed automatically.
  • Page 158: Selecting Advanced Fax Settings

    Setting Options Description Forwarding Report Print on Error Selects whether to print a report after an incoming fax is forwarded. Print on Error is selected by default. Print Do Not Print Attach Image to Report Off Does not include an image on transmission reports. On(Small Image) Prints transmission reports with an image of the first page (unless you select Direct Send).
  • Page 159: Basic Settings - Fax

    You see this screen: 5. Select the group of settings you want to change. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Receive Settings - Fax Basic Settings - Fax Security Settings - Fax Send Settings - Fax Basic Settings - Fax Set the basic options you want to use for incoming and outgoing faxes.
  • Page 160: Send Settings - Fax

    Setting Options Description Dial Tone Detection Automatically dials the number you enter for faxing when the product detects a dial tone. Turns off automatic dial tone detection, which may be necessary if the product is connected to a PBX (Private Branch Exchange) or a TA (Terminal Adapter).
  • Page 161: Receive Settings - Fax

    Setting Options Description Auto Rotation Select On to rotate the scanned documents 90 degrees when an A4 or Letter size document has been loaded long edge first into the ADF. The document is sent at A4 or Letter size. If this option is disabled, the document is sent at A3 size.
  • Page 162: Security Settings - Fax

    Setting Options Description Remote Receive Lets you start receiving faxes using your phone instead of operating the product (if the Receive Mode is set to Auto). When you enable this function, you Start Code need to set a Start Code. If you are using a cordless handset whose base is connected to the product, you can start receiving the fax by entering the code on the handset.
  • Page 163: Printing Fax Reports

    Printing Fax Reports You can select from several fax reports to print whenever necessary. You can also have the fax log printed automatically by selecting System Administration > Fax Settings > Output Settings > Fax Log Auto Print. 1. Press the home button, if necessary.
  • Page 164: Setting Up Fax Features Using The Fax Utility

    • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &...
  • Page 165: Setting Up Contacts And Contact Groups

    3. Do one of the following: • Windows: Select Fax Settings for Printer. (Select your product, if prompted.) • Mac: Select your FAX product in the Printer list. 4. Select Fax Settings. Enter the administrator password, if necessary. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings.
  • Page 166: Setting Up Contacts Using The Product Control Panel

    Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Group Parent topic: Setting Up Contacts and Contact Groups Related tasks...
  • Page 167 You see a screen like this: 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Entry. 6. Select the number you want to use for the contact you are adding.
  • Page 168: Editing Or Deleting A Contact

    You see a screen like this: 7. Select Not Entered under Name, use the displayed keyboard to enter the contact name (up to 30 characters), and press 8. Select Not Entered under Index Word, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and press .
  • Page 169 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this: 4. Select next to the contact you want to edit or delete.
  • Page 170: Creating A Contact Group

    You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select .
  • Page 171 3. Select Contacts. Enter the administrator password, if necessary. 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Group. 6. Select the number you want to use for the group you are adding. You see a screen like this: 7.
  • Page 172: Editing Or Deleting A Group

    9. Select Proceed. You see your contacts list. 10. Select the number next to each contact you want to include in your group. A check mark appears next to each selected contact. 11. Select Save. Parent topic: Setting Up Contacts Using the Product Control Panel Editing or Deleting a Group You can edit an existing group to add or delete entries.
  • Page 173 You see a screen like this, showing both individual contacts and contact groups: 4. Select next to the group you want to edit. You see a screen like this: Note: If you want to delete the group, select Delete. 5. To edit the group, select Edit. 6.
  • Page 174: Setting Up Speed/Group Dial Lists Using The Fax Utility

    • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &...
  • Page 175 3. Do one of the following: • Windows: Select Fax Settings for Printer. (Select your product, if prompted.) • Mac: Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. Enter the administrator password, if necessary. You see a window like this:...
  • Page 176 Windows 5. To add an entry, do one of the following: • Windows: Select an empty entry and click the icon.
  • Page 177: Sending Faxes

    Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. • Mac: Double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard.
  • Page 178: Faxing From The Control Panel

    Sending a Fax at a Specified Time Sending a Fax on Demand Sending a Stored Fax Parent topic: Sending Faxes Faxing from the Control Panel You can send a fax from your product control panel by entering the fax number or selecting the number from either the contact list or fax history.
  • Page 179 • Select History, select a recipient from the list, press Menu on the Details screen, and select Send to this number. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code.
  • Page 180: Fax Send Settings

    Fax Send Settings While sending a fax, you can select these options. Note: You can also select these options as User Default Settings. Setting Options Description Resolution Standard Adjusts the scan resolution and print quality for outgoing faxes. Fine Super Fine Ultra Fine Photo Density...
  • Page 181: Dialing Fax Numbers From A Connected Telephone

    Setting Options Description Sets the product to ask if you want to scan another page after a document in the ADF has finished scanning. Transmission Report Print on Error Lets you select when to print transmission reports. Print Do Not Print Parent topic: Sending Faxes from the Product Control Panel Dialing Fax Numbers from a Connected Telephone...
  • Page 182: Sending A Fax At A Specified Time

    Related references Fax Send Settings Related topics Placing Originals on the Product Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: You can send faxes only in black-and-white when you use this option. 1.
  • Page 183: Sending A Fax On Demand

    7. Select On, use the numeric keypad on the screen to enter your desired time, and select OK. 8. Press one of the buttons. Note: To cancel faxing, press the Cancelar button. After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when you turn it back on.
  • Page 184: Sending A Stored Fax

    4. Select Menu. 5. Select Polling Send and select On. 6. If you need to change any fax settings, select Menu, select Fax Send Settings, and select your settings. 7. Press the Negro button. Your document is scanned and stored until you overwrite or delete it. You can store only one document at a time.
  • Page 185 5. Select Store Fax Data and select On. 6. If you need to change any fax settings, select Menu, select Fax Send Settings, and select your settings. 7. Press the Negro button. Your document is scanned and briefly previewed. 8. To send the document, press the Estado button. You see a screen like this: 9.
  • Page 186: Sending Faxes Using The Fax Utility - Windows

    14. If you need to change any fax settings, select Menu, select Fax Send Settings, and select your settings. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black- and-white. 15. Press one of the buttons.
  • Page 187 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
  • Page 188 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
  • Page 189: Sending Faxes Using The Fax Utility - Mac

    7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
  • Page 190 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
  • Page 191 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
  • Page 192: Receiving Faxes

    You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Parent topic:...
  • Page 193: Receiving Faxes Automatically

    Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen to continue. Parent topic: Receiving Faxes Receiving Faxes Automatically To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the product).
  • Page 194: Receiving A Fax By Polling

    Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select Menu. 4.
  • Page 195: Checking Fax Status

    5. Select the fax you want to view. You see the fax displayed on the screen. 6. Select Menu. 7. Select Print, Print then Delete, or Delete and follow the on-screen instructions. Note: Delete faxes after you print or view them to prevent the product's memory from filling up. When the memory is full, you cannot receive or send faxes.
  • Page 196: Using Memory Cards And Usb Devices With Your Product

    Using Memory Cards and USB Devices with Your Product Follow the instructions here to work with a memory card or other device attached to your product. Inserting a Memory Card Connecting and Using a USB Flash Drive or External Device Viewing and Printing from the LCD Screen Transferring Photos on a Memory Card or USB Device Charging a USB Device Using Your Product...
  • Page 197: Memory Card Types

    Memory Card Types Memory Card and USB Device File Specifications Removing a Memory Card Parent topic: Using Memory Cards and USB Devices with Your Product Memory Card Types You can insert these types of memory cards in your product. Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it.
  • Page 198: Removing A Memory Card

    File format JPEG with the Exif version 2.3 standard TIFF 6.0-compliant uncompressed images: RGB full-color or binary (not CCITT-encoded) Image size 80 × 80 pixels to 10200 × 10200 pixels File size Up to 2GB Number of files JPEG: Up to 9990 TIFF: Up to 999 Parent topic: Inserting a Memory Card...
  • Page 199: Connecting And Using A Usb Flash Drive Or External Device

    Before you connect your thumb drive or device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
  • Page 200: Viewing And Printing From The Lcd Screen

    Related references Memory Card and USB Device File Specifications Related tasks Removing a Memory Card Viewing and Printing from the LCD Screen See these sections to view and print photos or other files displayed on your product's LCD screen. Viewing and Printing Individual JPEG Photos Printing All JPEG Photos Viewing and Printing TIFF Files Photo Adjustment Options - Device Mode...
  • Page 201: Printing All Jpeg Photos

    4. Scroll through your photos if necessary and select a photo you want to print. You see a larger image of the photo: 5. To select the photo for printing, use the icons on the screen or the numeric keypad on the product's control panel to enter the number of prints you want.
  • Page 202: Viewing And Printing Tiff Files

    3. Select JPEG. You see a screen like this: Note: If you have more than 999 JPEG images on your device, the images are divided into groups, and you must first select the group you want to display. 4. Select Menu. 5.
  • Page 203: Photo Adjustment Options - Device Mode

    3. Select TIFF. You see a list of the available files. 4. Select the file you want to print. You see information about the file. 5. Select Proceed. 6. Do the following as necessary: • To print more than one copy, use the icons on the screen or press a number key on the product's control panel.
  • Page 204: Print Setting Options - Device Mode

    Photo Available options Description adjustment settings Scene Automatic Optimizes the Fix Photo adjustments for specific types of Detection photos; select the option that best matches your photo People content Landscape Night Scene Fix Red-Eye Off - This Image Automatically fixes the red-eye effect in photos On - This Image Off - All Image On - All Image...
  • Page 205: Transferring Photos On A Memory Card Or Usb Device

    Print settings Available options Description Fit Frame Automatically crops the photo to fit into the selected photo layout Turns off automatic cropping Bidirectional Prints at normal speed Slows down printing to improve print quality Print Order Last Page on Top Select the order for printing multi-page TIFF files.
  • Page 206: Transferring Files From A Memory Device To Your Computer

    4. Select Printer Settings. 5. Select Memory Device Interface. You see this screen: 6. Make sure the Memory Device option is set to Enable. 7. Select File Sharing. 8. Select the way your computer is connected to the product: USB or Wi-Fi Network. Parent topic: Transferring Photos on a Memory Card or USB Device Transferring Files from a Memory Device to Your Computer...
  • Page 207: Charging A Usb Device Using Your Product

    All you need is a user-supplied USB cable that is designed to work with your device. Caution: Make sure your portable device complies with USB 2.0 standards. Devices that draw more than 500 mA may damage your Epson product. Epson cannot guarantee the compatibility of your device. Contact the device manufacturer for more information.
  • Page 208 3. Leave your product turned on during charging (it will continue to charge even after going into sleep mode). Parent topic: Using Memory Cards and USB Devices with Your Product...
  • Page 209: Refilling Ink

    If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • Do not mix with other Epson ink types.
  • Page 210: Check Ink Levels

    • The use of non-Epson ink may cause damage that is not covered by Epson’s warranty, and under certain circumstances, may cause erratic product behavior. • This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink.
  • Page 211: Checking Ink Levels On Your Product

    Disabling Special Offers with Windows Parent topic: Refilling Ink Checking Ink Levels on Your Product To confirm the actual ink levels, visually check the ink levels in the product’s ink tanks. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly.
  • Page 212 You see a window like this: 2. Refill any ink tank as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink is expended could damage the product.
  • Page 213: Checking Ink Levels - Mac

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this:...
  • Page 214: Disabling Special Offers With Windows

    You can disable special offers messages from Epson using a utility on your Windows computer. Note: You may see the Epson Special Offers screen every time you print (if your computer is connected to the Internet). Select Do not display this message again and click Decline to disable online offers.
  • Page 215 You see this window: 2. To disable promotional offers, deselect the Display Epson Offers checkbox. (Promotional offers are not available in Latin America.) Parent topic: Check Ink Levels...
  • Page 216: Purchase Epson Ink And Maintenance Box

    Epson sales office. Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head.
  • Page 217 Caution: Wear disposable gloves while refilling the ink tanks to avoid staining your hands. If ink spills, wipe it off immediately with a damp towel to avoid permanent stains. If ink gets on your clothes or belongings, it may not come off. 1.
  • Page 218 5. Snap off the tip of the bottle cap, but do not dispose of it so you can use it to seal the bottle cap later, if necessary. Then remove the bottle cap and carefully remove the protective seal (avoid touching the ink underneath the seal).
  • Page 219 7. If any ink remains in the ink bottle after filling the ink tank, place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use. 8. Replace the ink tank cap securely. 9.
  • Page 220 10. Close the ink tank unit cover. 11. Press the home button, if necessary. Select Setup > Maintenance > Reset Ink Levels. Select Proceed. You see this screen: 12. Select the colors for each ink tank you refilled, select Done, and select OK. Note: The product has a low ink alert system.
  • Page 221: Replacing The Maintenance Box

    Parent topic: Refilling Ink Related concepts Purchase Epson Ink and Maintenance Box Replacing the Maintenance Box Make sure you have a new maintenance box before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week.
  • Page 222 3. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 223 6. Close the rear cover. Parent topic: Refilling Ink Related references Ink Bottle and Maintenance Box Part Numbers...
  • Page 224: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to flush the ink tubes. Print Head Maintenance Power Ink Flushing Cleaning the Paper Guide Checking the Number of Sheets...
  • Page 225 2. Press the home button, if necessary. 3. Select Setup. 4. Select Maintenance. You see this screen: 5. Select Print Head Nozzle Check. You see a screen like this: 6. Press the Color button. The nozzle pattern prints.
  • Page 226 If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
  • Page 227: Checking The Nozzles Using A Computer Utility

    Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in Cassette 1. 2. Do one of the following: •...
  • Page 228: Print Head Cleaning

    If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
  • Page 229: Cleaning The Print Head Using The Product Control Panel

    Note: You may not be able to clean the print head when the ink level in any of the tanks is low. You may have to refill the ink tank first. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance...
  • Page 230: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
  • Page 231 • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Head Cleaning. You see a window like this: 4.
  • Page 232: Print Head Alignment

    If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
  • Page 233: Aligning The Print Head Using The Product Control Panel

    Parent topic: Print Head Maintenance Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Load a few sheets of plain paper in Cassette 1. 2. Press the home button, if necessary.
  • Page 234: Power Ink Flushing

    Caution: Power Ink Flushing affects the service life of the ink pads by causing them to reach their capacity sooner. When an ink pad reaches the end of its service life, the product stops printing and you must contact Epson for support. Flushing the Ink Using a Computer Utility...
  • Page 235: Cleaning The Paper Guide

    4. When you finish the Power Ink Flushing, turn off the product and wait at least 12 hours before printing. 5. Print a document and check the print quality. If the print quality did not improve, contact Epson for support.
  • Page 236: Checking The Number Of Sheets

    2. Press the home button, if necessary. 3. Select Setup. 4. Select Maintenance. You see this screen: 5. Scroll down and select Paper Guide Cleaning. 6. Select the paper source if necessary. 7. Press the Color button. 8. Check the back of the ejected paper to see if it is clean. 9.
  • Page 237: Checking The Sheet Counter - Mac

    You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets...
  • Page 238 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select Printer and Option Information. You see this window: 3.
  • Page 239: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 240 7. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
  • Page 241: Transporting Your Product

    8. Open the ADF cover and use a soft, dry, lint-free cloth (microfiber is recommended), to clean the rollers and the interior of the ADF. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it some distance, prepare it for transportation as described here.
  • Page 242 is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when transporting the ink bottles. • Do not put opened ink bottles in the box with product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out.
  • Page 243 Caution: Do not touch the white flat cable, translucent part, or ink tubes inside the product; otherwise, you may damage your product. 4. Lower the scanner unit. 5. Remove all the paper from the product. 6. Close the output tray and rear feed slot, if necessary. 7.
  • Page 244 10. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product. Be sure to remove the tape from the print head before turning on your product. If print quality has declined when you print again, clean and align the print head. Parent topic: Cleaning and Transporting Your Product Related concepts...
  • Page 245: Solving Problems

    Solving Memory Card Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com.jm/support and select your product. • Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here: •...
  • Page 246: Product Status Messages

    Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
  • Page 247: Status Menu Error Codes

    Parent topic: Solving Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer (Rear Cover) Where to Get Help Related tasks Checking for Software Updates Selecting Advanced Fax Settings Connecting a Telephone or Answering Machine Related topics Refilling Ink...
  • Page 248 Code Condition/solution The recipient's fax machine is busy. Wait a moment, then try again. The recipient's fax machine does not answer. Wait a moment, then try again. The phone cable is incorrectly connected to the product's LINE and EXT ports. Connect the phone cable correctly.
  • Page 249: Running A Product Check

    Code Condition/solution A communication error has occurred. Make sure the product is connected to the computer or network correctly. Make sure you have installed Epson Event Manager. Parent topic: Solving Problems Related tasks Connecting a Telephone or Answering Machine Viewing a Fax on the LCD Screen...
  • Page 250 • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 251: Resetting Control Panel Defaults

    Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
  • Page 252: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
  • Page 253: Solving Network Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 254: Network Software Cannot Find Product On A Network

    • Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. To obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list.
  • Page 255: Product Does Not Appear In Mac Printer Window

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
  • Page 256: Cannot Print Over A Network

    Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz.
  • Page 257: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
  • Page 258: Solving Copying Problems

    Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure your product is selected.
  • Page 259: Product Makes Noise When It Sits For A While

    Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette...
  • Page 260: Paper Jam Problems Inside The Product

    Parent topic: Solving Paper Problems Related references Paper Loading Capacity Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer (Rear Cover) Related topics Loading Paper Paper Jam Problems Inside the Product If paper has jammed inside the product, follow the steps here to clear the jam.
  • Page 261 3. Lift the scanner unit. Caution: Do not touch the flat white cable inside the printer. 4. Remove any paper inside, including torn pieces. 5. Close the scanner unit.
  • Page 262: Paper Jam Problems In The Paper Cassette

    6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in the Automatic Document Feeder Paper Jam Problems in the Paper Cassette...
  • Page 263: Paper Jam Problems In The Duplexer (Rear Cover)

    3. Carefully remove any paper jammed inside the product. 4. Gently insert the paper cassette. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references...
  • Page 264 2. Press the tabs and open the rear cover. 3. Remove the duplexer.
  • Page 265 4. Carefully remove any jammed paper. Note: Do not touch the paper rollers. 5. Remove any jammed paper from the duplexer.
  • Page 266 6. Open the duplexer. 7. Carefully remove any jammed paper stuck inside. 8. Reinstall the duplexer.
  • Page 267 9. Close the rear cover. 10. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder...
  • Page 268: Document Jams In The Automatic Document Feeder

    Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Remove your originals from the ADF. 3.
  • Page 269 Caution: Make sure you open the ADF cover before removing any jammed pages. Otherwise the product may be damaged. 5. Carefully remove any jammed pages. 6. Close the ADF cover, then open the document cover.
  • Page 270 7. Carefully remove any jammed pages in the direction shown. 8. Close the document cover. 9. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.
  • Page 271: Paper Ejection Problems

    Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. •...
  • Page 272: Product Icon Does Not Appear In Windows Taskbar

    3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3 and click OK. 6. Click the Monitoring Preferences button. 7. Click the checkbox for the option that adds the shortcut icon to the taskbar.
  • Page 273: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
  • Page 274: Solving Page Layout And Content Problems

    Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - Mac Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Inverted Image Too Many Copies Print Blank Pages Print...
  • Page 275: Blank Pages Print

    Selecting Basic Print Settings - Mac Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available.
  • Page 276: Incorrect Characters Print

    Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs.
  • Page 277: Solving Print Quality Problems

    • Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.
  • Page 278: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 279 Solving Print Quality Problems Related concepts Print Head Alignment Print Head Cleaning Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows...
  • Page 280: Faint Printout Or Printout Has Gaps

    Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. •...
  • Page 281: Incorrect Colors

    • Align the print head. • You may need to increase the image resolution or print a smaller size; see your software documentation. Note: Images from the Internet may be low resolution and not result in a high quality printout. •...
  • Page 282 Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. • If you have not used the product for a long time, run the Power Ink Flushing utility.
  • Page 283: Message Appears Prompting You To Reset Ink Levels

    Solving Problems Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: •...
  • Page 284: Cannot Start Epson Scan 2

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
  • Page 285: Image Consists Of A Few Dots Only

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan 2 Black & White setting, adjust the Threshold setting and scan again.
  • Page 286: Straight Lines In An Image Appear Crooked

    • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.
  • Page 287: Image Is Too Dark

    Image is Too Dark If your scanned image is too dark, try these solutions: • Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor.
  • Page 288: Scanned Image Edges Are Cropped

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
  • Page 289 Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
  • Page 290: Cannot Receive Faxes With A Telephone Connected To Your Product

    Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: • Make sure your telephone is connected to your product's EXT port. •...
  • Page 291: Cannot View Or Print Photos From A Memory Card Or Device

    Cannot View or Print Photos from a Memory Card or Device If you cannot view or print photos from a memory card or USB device inserted in your product, try these solutions: • Make sure your memory card or device is compatible with the product. •...
  • Page 292: Cannot Access Memory Card From A Networked Mac

    • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue.
  • Page 293: Uninstalling Product Software - Mac

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10: Select Epson Event Manager and click Uninstall.
  • Page 294: Where To Get Help

    3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. 4. Run the file you downloaded. 5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall.
  • Page 295 Country Telephone Argentina (54 11) 5167-0300 0800-288-37766 Bolivia* 800-100-116 Brazil State capitals and metropolitan areas: 3004-6627 Other areas: 0800-377-6627 / 0800-EPSONBR Chile (56 2) 2484-3400 Colombia Bogota: (57 1) 523-5000 Other cities: 018000-915235 Costa Rica 800-377-6627 Dominican Republic* 1-888-760-0068 Ecuador* 1-800-000-044 El Salvador* 800-6570...
  • Page 296 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit epson.com.jm or call your nearest Epson sales office.
  • Page 297: Technical Specifications

    • Windows 8.x • Windows 7 • Windows Vista • Windows XP Professional x64 Edition • Windows XP SP3 Note: Visit Epson's support website at epson.com.jm/support and select your product for the latest in compatibility and drivers for your product.
  • Page 298: Mac System Requirements

    • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 Note: Visit Epson's support website at epson.com.jm/support and select your product for the latest in compatibility and drivers for your product. Parent topic:...
  • Page 299: Automatic Document Feeder (Adf) Specifications

    Light source Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications Paper input Faceup loading Paper output Facedown ejection Paper size US letter, legal, 11x17 in, A3, A4, A5, B4, or B5 size Paper type Plain paper Paper weight 17 lb (64 g/m ) to 24 lb (95 g/m Sheet feeding capacity Total thickness: 0.14 inch (3.5 mm)
  • Page 300: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Poor quality paper may reduce print quality and cause paper jams or other problems.
  • Page 301 8 × 10 inches (203 × 254 mm) 5 × 7 inches (127 × 178 mm) 4 × 6 inches (102 × 152 mm) Paper types Plain paper and paper distributed by Epson Thickness 0.003 (0.08 mm) to 0.004 inch (0.11 mm) Weight...
  • Page 302: Printable Area Specifications

    Printable Area Specifications Single sheets Margins: 0.12 inch (3 mm) minimum Reduced print quality area (top): 1.85 inch (47 mm) Reduced print quality area (bottom): 1.77 inch (45 mm) Envelopes...
  • Page 303: Ink Specifications

    Technical Specifications Ink Specifications Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head.
  • Page 304: Dimension Specifications

    Compatible types Memory Stick Duo* Memory Stick PRO Duo* Memory Stick PRO-HG Duo* Memory Stick Micro* MagicGate Memory Stick Duo* SDXC SDHC miniSD* miniSDHC* microSDXC* microSDHC* microSD* Media format DCF DCF (Design rule for Camera File system) version 1.0 or 2.0 compliant All card types standard version compliant Voltage requirements...
  • Page 305: Electrical Specifications

    Weight 50.7 lb (23 kg) (without ink or power cord) Parent topic: Technical Specifications Electrical Specifications Rated power supply voltage 100 to 240 V Rated frequency range 50/60 Hz Rated current 1.0/0.6 A Power consumption Standalone copying: 20 W (ISO/IEC24712) Ready mode: 8.9 W Sleep mode: 1.9 W Power off mode: 0.4 W...
  • Page 306: Interface Specifications

    USB flash drive: 2 TB maximum capacity, formatted in FAT, FAT32, or exFAT Note: Epson cannot guarantee the operation of externally connected devices. External storage devices that are powered via USB are not recommended. Use only external storage devices with independent AC power sources.
  • Page 307: Safety And Approvals Specifications

    Communication mode Infrastructure mode Ad hoc mode Wi-Fi Direct Note: Wi-Fi Direct Simple AP mode available even if you connect the product to an Ethernet network. Ethernet Standard IEEE802.3i (10BASE-T); to prevent risk of radio interference, use a Category-5e or higher shielded twisted pair cable IEEE802.3u (100BASE-TX) IEEE802.3az (Energy Efficient Ethernet);...
  • Page 308 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 309: Notices

    Notices Check these sections for important notices about your product. FCC Compliance Statement Software Notice Trademarks Copyright Notice FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ("ACTA") .
  • Page 310 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 311 reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. •...
  • Page 312: Software Notice

    MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. See the license agreements of each open source software program for more details, which are described in OSS.pdf on the Epson support site. 4. OpenSSL toolkit This printer product includes software developed by the OpenSSL project for use in the OpenSSL Toolkit (http://www.openssl.org/).
  • Page 313 libusb-1.0.8 zeroconf 0.6.1-1 iksemel-rev25 Apache License This printer product includes the open source software program which apply the Apache License Version2.0 ("Apache License Program"). Bonjour OpenLDAP 2.4.30 Bonjour License This printer product includes the open source software program "Bonjour " which applies the terms and conditions provided by owner of the copyright to the "Bonjour ".
  • Page 314: Trademarks

    Parent topic: Notices Trademarks ® EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson Connect , Epson iPrint , and Remote Print are trademarks of Seiko Epson Corporation. Apple, App Store, iPad, iPhone, iPod touch, Mac, and OS X are trademarks of Apple Inc., registered in the U.S.
  • Page 315: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 316: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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