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User's Guide
NPD5700-01 EN

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Table of Contents
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Summary of Contents for Epson ET-4750

  • Page 1 User's Guide NPD5700-01 EN...
  • Page 2: Table Of Contents

    User's Guide Contents Contents Making Wi-Fi Settings by PIN Code Setup About This Manual (WPS)....... . 28 Introduction to the Manuals.
  • Page 3 Using Other Faxing Features....132 Using Epson iPrint..... . . 89 Printing Fax Report and List.
  • Page 4 Checking the Status of the Remaining Ink Images (Epson Scan 2)..... 164 and the Maintenance Box - Mac OS..142 Adding the Network Scanner.
  • Page 5 User's Guide Contents Checking the Connection (USB)... . 178 Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass..195 Checking the Connection (Network).
  • Page 6 Where to Get Help......217 Technical Support Web Site....217 Contacting Epson Support....218...
  • Page 7: About This Manual

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
  • Page 8 User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.
  • Page 9: Marks And Symbols

    Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Sierra. The content displayed on the screens varies depending on the model and situation.
  • Page 10 User's Guide About This Manual ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ❏ Microsoft ® ® Windows Server 2003 R2 operating system ❏ Microsoft ® ® Windows Server 2003 operating system Mac OS In this manual, "Mac OS"...
  • Page 11: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
  • Page 12: Printer Advisories And Warnings

    User's Guide Important Instructions ❏ Keep ink bottles, the ink tank unit, and maintenance box out of the reach of children. Do not allow children to drink from or handle the ink bottles and ink bottle cap. Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property.
  • Page 13: Advisories And Warnings For Transporting Or Storing The Printer

    User's Guide Important Instructions ❏ Be careful not to trap your fingers when closing the scanner unit. ❏ Do not press too hard on the scanner glass when placing the originals. ❏ Prolonged use of the printer when the ink level is below the lower line could damage the printer. Fill the ink tank to the upper line while the printer is not operating.
  • Page 14: Protecting Your Personal Information

    User's Guide Important Instructions Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Settings > Restore Default Settings > Clear All Data and Settings on the control panel.
  • Page 15: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Open when removing jammed originals in the ADF. Feeder) cover ADF input tray Feeds originals automatically. ADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals. ADF document support Supports originals.
  • Page 16 User's Guide Printer Basics Output tray Holds the ejected paper. Paper cassette Loads paper. Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Legal paper guide Slide out to load legal size paper. Document cover Blocks external light while scanning.
  • Page 17: Control Panel

    User's Guide Printer Basics Ink reservoir tank (Ink tank) Supplies ink to the print head. Ink tank unit Contains the ink tanks. Print head Ink is ejected from the print head nozzles underneath. Maintenance box cover Remove when replacing the maintenance box. The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing.
  • Page 18: Basic Screen Configuration

    User's Guide Printer Basics Displays the home screen. Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's memory. Displays menus and messages. Displays the solutions when you are in trouble. Basic Screen Configuration Indicates items that have been setup for the printer as icons.
  • Page 19: Touch Screen Operations

    User's Guide Printer Basics Indicates the network connection status. Select the icon to check and change the current settings. This is the shortcut for the following menu. Settings > General Settings > Network Settings > Wi-Fi Setup The printer is not connected to a wired (Ethernet) network or unset it. The printer is connected to a wired (Ethernet) network.
  • Page 20: Basic Operations

    User's Guide Printer Basics Press or select the items or the icons. Flick Scroll the screen swiftly. Slide Hold and move the items around. Basic Operations Tap anywhere on the setting item to switch it on and off. Tap the input field to enter the value, name, address and so on.
  • Page 21: Entering Characters

    User's Guide Printer Basics Entering Characters You can enter characters and symbols by using on-screen keyboard when you register a contact, make network settings, and so on. Note: Available icons vary depending on the setting item. Indicates the character count. Moves the cursor to the input position.
  • Page 22 User's Guide Printer Basics ❏ Tap How To at the bottom of the operation screen: Displays the context-sensitive animation. Indicates the total number of steps and the current step number. In the example above, it shows step 2 from 6 steps. Returns to the previous step.
  • Page 23: Network Settings

    User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. Related Information “Making Advanced Network Settings” on page 30 & Wi-Fi Connection Connect the printer and the computer or smart device to the access point.
  • Page 24: Wi-Fi Direct (Simple Ap) Connection

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
  • Page 25: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.
  • Page 26: Making Wi-Fi Settings Manually

    User's Guide Network Settings After connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart device, tablet, and so on.) Related Information “Making Wi-Fi Settings Manually” on page 26 & “Making Wi-Fi Settings by Push Button Setup (WPS)”...
  • Page 27: Making Wi-Fi Settings By Push Button Setup (Wps)

    User's Guide Network Settings 6. Enter the password. Note: ❏ The password is case-sensitive. ❏ If you do not know the password, check if it is written on the label of the access point. If you are using the access point with its default settings, use the password written on the label.
  • Page 28: Making Wi-Fi Settings By Pin Code Setup (Wps)

    User's Guide Network Settings 5. Hold down the [WPS] button on the access point until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.
  • Page 29: Making Wi-Fi Direct (Simple Ap) Connection Settings

    User's Guide Network Settings 5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into the access point within two minutes. Note: See the documentation provided with your access point for details on entering a PIN code. 6.
  • Page 30: Making Advanced Network Settings

    You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the printer's control panel using the smart device or enter the URL (http://epson.sn) on the computer, and then go to Setup.
  • Page 31: Checking The Network Connection Status

    User's Guide Network Settings ❏ TCP/IP ❏ Auto Select when you are using an access point at home or you are allowing the IP address to be acquired automatically by DHCP. ❏ Manual Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address, Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment.
  • Page 32: Network Icon

    User's Guide Network Settings Network Icon You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen. Related Information “Icons displayed in the LCD Screen” on page 18 & Checking Detailed Network Information from the Control Panel When your printer is connected to the network, you can also view other network-related information by selecting the network menus you want to check.
  • Page 33 User's Guide Network Settings 2. Select Settings on the home screen. 3. Select General Settings > Network Settings > Connection Check. The connection check starts. 4. Select Print Check Report. 5. Print the network connection report. If an error has occurred, check the network connection report, and then follow the printed solutions. 6.
  • Page 34 User's Guide Network Settings Related Information “E-1” on page 34 & “E-2, E-3, E-7” on page 34 & “E-5” on page 35 & “E-6” on page 35 & “E-8” on page 36 & “E-9” on page 36 & “E-10” on page 37 &...
  • Page 35 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 36 If still does not connect your printer and network devices after confirming the above, turn off the access point. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup...
  • Page 37 User's Guide Network Settings Related Information “Connecting to a Computer” on page 24 & E-10 Message: Confirm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance. Solutions: Check the following. ❏...
  • Page 38 ❏ Turn off the access point. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
  • Page 39: Printing A Network Status Sheet

    ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
  • Page 40: Replacing Or Adding New Access Points

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
  • Page 41: Changing The Network Connection To Ethernet From The Control Panel

    User's Guide Network Settings Changing the Network Connection to Ethernet from the Control Panel Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel. 1. Select Settings on the home screen. 2. Select General Settings > Network Settings > Wired LAN Setup. 3.
  • Page 42: Restoring The Network Settings From The Control Panel

    User's Guide Network Settings 2. Select Wi-Fi Direct. The Wi-Fi Direct information is displayed. 3. Tap Change Settings. 4. Select Disable Wi-Fi Direct. 5. Check the message, and then start setting. 6. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time.
  • Page 43: Preparing The Printer

    Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
  • Page 44 User's Guide Preparing the Printer Commercially Available Paper Media Name Size Loading Capacity (Sheets 2-Sided Borderless or Envelopes) Printing Printing ✓ Plain paper Letter, A4 Auto, Manual Copy paper B5, 16K (195×270 mm ) Auto, Manual A5, A6, B6 Manual Manual Legal , 8.5×13 in.
  • Page 45: Loading Paper In The Paper Cassette

    User's Guide Preparing the Printer ❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it. Using these types of paper causes paper jams and smears on the printout. ❏...
  • Page 46 User's Guide Preparing the Printer 4. With the printable side facing down, load paper until it touches the back of the paper cassette. Important: Do not load more than the maximum number of sheets specified for the paper. ❏ 8.5 x 13 in. Load paper using the line.
  • Page 47 User's Guide Preparing the Printer 5. Slide the edge guides to the edges of the paper. 6. Insert the paper cassette all the way. 7. On the control panel, set the size and type of the paper you loaded in the paper cassette. If your paper size is not displayed, select User-Defined.
  • Page 48: Loading Envelopes And Precautions

    To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem.
  • Page 49: Placing Originals

    Epson Matte Paper-Heavyweight Matte Epson Matte Epson Double-Sided Matte Paper Epson Photo Quality Ink Jet Paper Placing Originals Place originals on the scanner glass or the ADF. You can scan multiple originals at the same time with the ADF. Available Originals for the ADF Available Paper Sizes A4, Letter, 8.5x13 in., Legal...
  • Page 50 User's Guide Preparing the Printer 2. Open the ADF document support and extend the ADF output tray extension. 3. Pinch and slide out the ADF edge guide. 4. Place the originals face-up in the ADF, and then slide the ADF edge guide to the edge of the originals.
  • Page 51: Placing Originals On The Scanner Glass

    User's Guide Preparing the Printer Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning. Related Information “Available Originals for the ADF” on page 49 & Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting.
  • Page 52 User's Guide Preparing the Printer Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏...
  • Page 53: Managing Contacts

    User's Guide Preparing the Printer Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass. Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 100 entries, and you can use the contacts list when you enter a fax number.
  • Page 54: Register Contacts On A Computer

    User's Guide Preparing the Printer 1. Sslect Fax on the home screen. 2. Select Contacts. 3. Do one of the following. ❏ To register a new grouped contacts, select Add Entry and then select Add Group. ❏ To edit a grouped contacts, select on the target grouped contacts, and then select Edit.
  • Page 55: Menu Options For Settings

    User's Guide Preparing the Printer Destination Setting Items Items Settings and Explanation Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank. Index Word Enter words to search in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank.
  • Page 56: Menu Options For General Settings

    User's Guide Preparing the Printer Menu Options for General Settings Select the menus on the control panel as described below. Settings > General Settings Basic Settings Select the menus on the control panel as described below. Settings > General Settings > Basic Settings LCD Brightness: Adjust the brightness of the LCD screen.
  • Page 57 User's Guide Preparing the Printer Country/Region: Select the country or region in which you are using your printer. If you change the country or region, your fax settings return to their defaults and you must select them again. Language: Select the language used on the LCD screen. Operation Time Out: Select On to return to the initial screen when no operations have been performed for the specified time.
  • Page 58 User's Guide Preparing the Printer Left Offset: Adjust the left margin of the paper. Top Offset in Back: Adjust the top margin for the back of the page when performing 2-sided printing. Left Offset in Back: Adjust the left margin for the back margin of the page when performing 2-sided printing. Check Paper Width: Select On to check the paper width before printing.
  • Page 59 Select the menus on the control panel as described below. Settings > General Settings > Web Service Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by tapping Register and follow the instructions.
  • Page 60: Menu Options For Maintenance

    User's Guide Preparing the Printer When you have registered, you can change the following settings. ❏ Suspend/Resume ❏ Unregister For details, see the following web site. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Google Cloud Print Services: Displays whether the printer is registered and connected to Google Cloud Print services. When you have registered, you can change the following settings.
  • Page 61: Menu Options For Print Status Sheet

    User's Guide Preparing the Printer ❏ Horizontal Alignment Select this feature if horizontal banding appears at regular intervals in your printouts. Reset Ink Levels: Select this feature to reset the ink levels to 100% when refilling the ink tank. Remaining capacity of Maintenance box: Displays the approximate service life of the maintenance box.
  • Page 62: Menu Options For User Settings

    User's Guide Preparing the Printer Menu Options for User Settings Select the menus on the control panel as described below. Settings > User Settings You can change the default settings of the following menus. ❏ Copy ❏ Scan to Computer ❏...
  • Page 63: Saving Power - Control Panel

    User's Guide Preparing the Printer Depending on the location of purchase, the printer may have a feature that turns it off automatically if it is not connected to the network for 30 minutes. Saving Power - Control Panel 1. Select Settings on the home screen. 2.
  • Page 64: Printing From The Printer Driver On Windows

    User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏...
  • Page 65 User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏...
  • Page 66: Printing On 2-Sides

    “Available Paper and Capacities” on page 43 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 67: Printing Several Pages On One Sheet

    User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Printing Basics” on page 64 & “Main Tab” on page 79 &...
  • Page 68: Printing And Stacking In Page Order (Reverse Order Printing)

    User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information “Printing Basics”...
  • Page 69: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)

    User's Guide Printing Note: This feature is not available for borderless printing. Related Information “Printing Basics” on page 64 & “More Options Tab” on page 80 & Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
  • Page 70 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 71 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 72 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 73 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 74 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
  • Page 75: Printing With A Header And Footer

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and the select the items you want to print.
  • Page 76: Printing A Watermark

    User's Guide Printing Related Information “Printing Basics” on page 64 & “More Options Tab” on page 80 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
  • Page 77: Printing Multiple Files Together

    User's Guide Printing Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. Print Settings On the printer driver's Main tab, select Job Arranger Lite.
  • Page 78: Adjusting The Print Color

    User's Guide Printing ❏ Text Size: 96 pts or smaller Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option from the Color Universal Print setting. Click Enhancement Options to make further settings. Note: ❏...
  • Page 79: Printing To Emphasize Thin Lines

    User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize Thin Lines. Related Information “Printing Basics”...
  • Page 80 User's Guide Printing Paper Source Select the paper source from which the paper is fed. Select Auto Select to automatically select the paper source selected in the print settings on the printer's control panel. If the printer has only one paper source, this item is not displayed. Document Size Select the paper size on which you want to print.
  • Page 81 Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables.
  • Page 82: Printing From The Printer Driver On Mac Os

    User's Guide Printing Technical Support Allows you to access the Epson technical support website. Printing from the Printer Driver on Mac OS Printing Basics Note: Operations differ depending on the application. See the application's help for details. 1. Open the file you want to print.
  • Page 83: Printing On 2-Sides

    User's Guide Printing Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
  • Page 84: Printing Several Pages On One Sheet

    User's Guide Printing Print Settings Select Two-sided Printing Settings from the pop-up menu. Select the method of 2-sided printing, and then make the Document Type settings. Note: ❏ Printing speed may be reduced depending on the document type. ❏ When printing photos with dense data, select Text & Graphics or Text & Photos in the Document Type setting. If the printouts are smeared or ink bleeds through to the other side of the paper, adjust the Print Density and Increased Ink Drying Time in Adjustments.
  • Page 85: Printing And Stacking In Page Order (Reverse Order Printing)

    User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting. Related Information “Printing Basics”...
  • Page 86: Adjusting The Print Color

    These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
  • Page 87: Menu Options For The Printer Driver

    ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.
  • Page 88: Making Operation Settings For The Mac Os Printer Driver

    User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed.
  • Page 89: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
  • Page 90: Using Epson Print Enabler

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).
  • Page 91: Using Airprint

    4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler. 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
  • Page 92: Canceling The Ongoing Job

    User's Guide Printing Related Information “Loading Paper in the Paper Cassette” on page 45 & “Printer Settings” on page 57 & Canceling the Ongoing Job on the printer's control panel to cancel the print job in progress.
  • Page 93: Copying

    User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals, place all of the originals on the ADF. 2. Select Copy on the home screen. 3.
  • Page 94: Copying Multiple Originals Onto One Sheet

    User's Guide Copying Copying Multiple Originals onto One Sheet You can copy two originals onto a single sheet of paper. 1. Select Copy on the home screen. 2. Select Advanced Settings tab > Multi-Page, and select 2-up. You can also specify the layout order and orientation of the original. 3.
  • Page 95 User's Guide Copying Paper Setting: Select paper size and paper type. Reduce/Enlarge: Configures the magnification ratio of the enlargement or reduction. If you want to reduce or enlarge the original by a specific percentage, select the value, and then enter a percentage within a range of 25 to 400%.
  • Page 96 User's Guide Copying Remove Shadow: Removes shadows that appear around copies when copying thick paper or that appear in the center of copies when copying a booklet. Remove Punch Holes: Removes the binding holes when copying. ID Card Copy: Scans both sides of an ID card and copies onto one side of A4 size paper. Borderless Copy: Copies without margins around the edges.
  • Page 97: Scanning

    You can send scanned images from the printer's control panel to the following destinations. Computer You can save the scanned image to a computer connected to the printer. Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.
  • Page 98 User's Guide Scanning ❏ Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can change the scan settings such as the scanning size, folder to save to, or save format. 6. Tap Related Information “Placing Originals”...
  • Page 99 User's Guide Scanning 3. Click Make Job Settings.
  • Page 100 User's Guide Scanning 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image. ❏...
  • Page 101: Scanning To The Cloud

    6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...
  • Page 102 User's Guide Scanning Related Information “Placing Originals” on page 49 & Basic Menu Options for Scanning to the Cloud Note: The items may not be available depending on other settings you made. B&W/Color: Select whether to scan in color or in monochrome. JPEG/PDF: Select the format in which to save the scanned image.
  • Page 103: Scanning To A Computer (Wsd)

    User's Guide Scanning ❏ Original Orientation: Select the orientation of the original. Clear All Settings Resets the scan settings to their defaults. Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏...
  • Page 104 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
  • Page 105: Scanning From A Computer

    Scanning from a Computer Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item.
  • Page 106 User's Guide Scanning ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. 4. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button. The preview window opens, and the previewed image is displayed.
  • Page 107 You can select another folder or create a new folder by selecting Select from the list. 6. Click Scan. Related Information “Placing Originals” on page 49 & “Application for Scanning Documents and Images (Epson Scan 2)” on page 164 &...
  • Page 108: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 109 User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
  • Page 110: Faxing

    User's Guide Faxing Faxing Setting Up a Fax Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems. ❏...
  • Page 111 User's Guide Faxing Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Related Information “Making Settings for a PBX Phone System” on page 115 &...
  • Page 112 User's Guide Faxing 1. Remove the cap from the EXT. port on the back of the printer. 2. Connect the phone device and the EXT. port with a phone cable. Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.
  • Page 113: Making Basic Fax Settings

    User's Guide Faxing 4. Pick up the handset. The connection is established when (Send) is enabled as the following screen. Related Information “Settings for the Answering Machine” on page 122 & Making Basic Fax Settings First make basic fax settings such as Receive Mode using the Fax Setting Wizard, and then configure the other settings as necessary.
  • Page 114 User's Guide Faxing 7. On the Distinctive Ring Detection (DRD) Setting screen, make the following settings. ❏ If you have subscribed to a distinctive ring service from your telephone company: Select Settings , and then select the ring pattern to be used for incoming faxes. - If you select All, go to step 8.
  • Page 115 User's Guide Faxing Related Information “Menu Options for Fax Settings” on page 135 & Making Settings for a PBX Phone System Make the following settings when using the printer in offices that use extensions and require external access codes, such as 0 and 9, to get an outside line. 1.
  • Page 116: Sending Faxes Using The Printer

    User's Guide Faxing 3. Select Print Settings, and then select 2-Sided. 4. Tap the 2-Sided field to set this to On. 5. In Binding Margin, select Short Side or Long Side. 6. Select OK. Related Information “Print Settings” on page 136 &...
  • Page 117 User's Guide Faxing Sending Fax Using the Control Panel You can send faxes by entering fax numbers for recipients by using the control panel. The printer automatically dials the recipients and sends the fax. 1. Place the originals. Note: You can send up to 100 pages in one transmission; however depending on the remaining amount of memory, you may not be able to send faxes even with less than 100 pages.
  • Page 118 User's Guide Faxing Note: ❏ You cannot send the fax in color after previewing. ❏ When Direct Send is enabled, you cannot preview. ❏ When the preview screen is left untouched for 20 seconds, the fax is sent automatically. ❏ The image quality of a sent fax may be different from what you previewed depending on the capability of the recipient machine.
  • Page 119: Various Ways Of Sending Faxes

    User's Guide Faxing Various Ways of Sending Faxes Sending Many Pages of a Monochrome Document (Direct Send) When sending a fax in monochrome, the scanned document is temporarily stored in the printer's memory. Therefore, sending a lot of pages may cause the printer to run out of memory and stop sending the fax. You can avoid this by enabling the Direct Send feature, however, it takes longer to send the fax because the printer performs scanning and sending simultaneously.
  • Page 120 User's Guide Faxing Registering Multiple Headers for Sending Faxes You can register up to 21 fax headers as sender information. 1. Select Settings on the home screen. 2. Select General Settings > Fax Settings > Basic Settings. 3. Select Header, tap the Your Phone Number field, enter your phone number, and then tap OK. 4.
  • Page 121: Receiving Faxes On The Printer

    User's Guide Faxing Note: If you leave the printer untouched for 20 seconds after prompted to set the next originals, the printer stops storing and starts sending the document. Receiving Faxes on the Printer Setting Receive Mode You can make a Receive Mode using Fax Setting Wizard. When making fax setting at the first time, we recommend you to use the Fax Setting Wizard.
  • Page 122: Various Ways Of Receiving Faxes

    User's Guide Faxing Settings for the Answering Machine You need settings to use an answering machine. ❏ Set the Receive Mode of the printer to Auto. ❏ Set the Rings to Answer setting of the printer to a higher number than the number of rings for the answering machine.
  • Page 123 User's Guide Faxing Setting Up Remote Receive 1. Select Settings on the home screen. 2. Select General Settings > Fax Settings > Basic Settings > Remote Receive. 3. Tap Remote Receive to set this to On. 4. Select Start Code, enter a two digit code (you can enter 0 to 9, *, and #), and then tap OK. 5.
  • Page 124: Saving Of Received Faxes

    User's Guide Faxing Making Settings for Blocking Junk Faxes You can block junk faxes. 1. Select Settings on the home screen. 2. Select General Settings > Fax Settings > Basic Settings > Rejection Fax. 3. Select Rejection Fax and then enable the following options. ❏...
  • Page 125 User's Guide Faxing “Checking the Received Faxes on the LCD Screen” on page 125 & Setting to Save Received Faxes in the Inbox 1. Select Settings on the home screen. 2. Select General Settings > Fax Settings > Receive Settings > Fax Output Settings. 3.
  • Page 126: Sending A Fax From A Computer

    You can send faxes from the computer by using the FAX Utility and PC-FAX driver. Note: To install the FAX Utility, use the EPSON Software Updater. See Related Information below for details. For Windows users, you can install using the software disc supplied with the printer.
  • Page 127 User's Guide Faxing Note: ❏ Click Printer Properties if you want to specify Paper Size, Orientation, Color, Image Quality, or Character Density. For details, see the PC-FAX driver help. ❏ When transmitting for the first time, a window for registering your information is displayed. Enter the necessary information and click OK.
  • Page 128: Sending Documents Created Using An Application (Mac Os)

    User's Guide Faxing Sending Documents Created Using an Application (Mac OS) By selecting a fax-capable printer from the Print menu of a commercially available application, you can send data such as documents, drawings, and tables, you have created. Note: The following explanation uses Text Edit, a standard Mac OS application as an example. 1.
  • Page 129: Receiving Faxes On A Computer

    Install the FAX Utility before using this feature. Note: You can use one of the following methods to install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) ❏ Using the disc supplied with your printer. (Windows users Only ) Important: ❏...
  • Page 130: Receiving Faxes On A Computer And Printing From The Printer

    User's Guide Faxing Receiving Faxes on a Computer and Printing from the Printer As well as making settings to save received faxes on a computer, follow the steps below on the printer. 1. Select Settings > General Settings > Fax Settings > Receive Settings. 2.
  • Page 131: Checking For New Faxes (Mac Os)

    User's Guide Faxing ❏ : Importing new faxes is complete. 2. Right-click the icon, and then click Open the received fax folder. The received fax folder is displayed. Check the date and the sender in the file name, and then open the PDF file.
  • Page 132: Using Other Faxing Features

    User's Guide Faxing 2. Select the printer and click Open folder, or double click the printer. 3. Check the date and the sender in the file name, and then open the PDF file. Note: Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender's number) Information sent from the sender is displayed as the sender's number.
  • Page 133: Setting Security For Faxing

    User's Guide Faxing “Report Settings” on page 137 & Setting Security for Faxing You can make security settings to prevent sending a fax to the wrong recipient, or prevent received documents from being leaked or lost. You can also delete backed-up fax data. 1.
  • Page 134 User's Guide Faxing ❏ Resolution Select the resolution of the outgoing fax. ❏ Density Sets the density of the outgoing fax. ❏ Remove Background Detects the paper color (background color) of the original document, and removes or lightens the color. Depending on the darkness and vividness of the color, it may not be removed or lightened ❏...
  • Page 135: More

    User's Guide Faxing ❏ Clear All Settings Restores all settings in Fax Settings to their defaults. More Select the menus on the control panel as described below. Fax > (More) Transmission History: You can check the history of sent or received fax jobs. Fax Report: ❏...
  • Page 136: Check Fax Connection

    User's Guide Faxing Settings > General Settings > Fax Settings Check Fax Connection Select the menus on the control panel as described below. Settings > General Settings > Fax Settings > Check Fax Connection Checks if the printer is connected to the phone line and ready for fax transmission, and prints the check result on A4 size plain paper.
  • Page 137: Report Settings

    User's Guide Faxing Split Page Settings: Make split page settings when the size of the received document is larger than the size of the paper loaded in the printer. Auto Rotation: Rotates a landscape-oriented A5 size received document so that it is printed on the correct paper size. This setting is applied when A5 size is set in Settings >...
  • Page 138: Basic Settings

    User's Guide Faxing Attach Fax image to report: Prints a Transmission Report with an image of the first page of the sent document. Select On(Large Image) to print the upper part of the page without reducing. Select On(Small Image) to print the entire page reducing it to fit onto the report.
  • Page 139: Security Settings

    User's Guide Faxing Rings to Answer: Select the number of rings that must occur before the printer automatically receives a fax. Remote Receive: When you answer an incoming fax call on a phone connected to the printer, you can start receiving the fax by entering the code using the phone.
  • Page 140: Menu Options For Inbox

    User's Guide Faxing Related Information “Fax Settings” on page 133 & Menu Options for Inbox (Inbox): Tapping this opens the Inbox where the received faxes are stored. When there are received faxes that have not been read, the number of unread documents is displayed on the...
  • Page 141: Refilling Ink And Replacing Maintenance Boxes

    User's Guide Refilling Ink and Replacing Maintenance Boxes Refilling Ink and Replacing Maintenance Boxes Checking the Status of the Remaining Ink and the Maintenance Box To confirm the actual ink remaining, visually check the ink levels in all of the printer's tanks. Important: Prolonged use of the printer when the ink level is below the lower line could damage the printer.
  • Page 142: Checking The Status Of The Remaining Ink And The Maintenance Box - Mac Os

    Refilling Ink and Replacing Maintenance Boxes 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...
  • Page 143: Ink Bottle Handling Precautions

    Refilling Ink and Replacing Maintenance Boxes Important: Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink. Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.
  • Page 144: Refilling The Ink Tanks

    User's Guide Refilling Ink and Replacing Maintenance Boxes ❏ Although the ink bottles may contain recycled materials, this does not affect printer function or performance. ❏ Specifications and appearance of the ink bottle are subject to change without prior notice for improvement. ❏...
  • Page 145 User's Guide Refilling Ink and Replacing Maintenance Boxes 3. Open the cap of the ink tank. Important: Make sure that the color of the ink tank matches the ink color that you want to refill. 4. While holding the ink bottle upright, turn the cap slowly to remove it. Important: ❏...
  • Page 146 User's Guide Refilling Ink and Replacing Maintenance Boxes 5. Position the top of the ink bottle along the slot in front of the filling port, and then stand the bottle slowly to insert it into the filling port. Important: Do not allow the top of the ink bottle to hit against any objects after removing its cap; otherwise ink may spill. 6.
  • Page 147 User's Guide Refilling Ink and Replacing Maintenance Boxes 7. When you have finished refilling the ink, remove the ink bottle, and then close the cap of the ink tank securely. Important: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak. Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use.
  • Page 148: Maintenance Box Code

    & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. The following is the code for the genuine Epson maintenance box. T04D1 Important: Once a maintenance box has been installed in a printer it cannot be used with other printers.
  • Page 149: Replacing A Maintenance Box

    The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part.
  • Page 150: Maintaining The Printer

    If print quality has still not improved, run Power Cleaning. If it has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
  • Page 151: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information “Loading Paper in the Paper Cassette” on page 45 & Checking and Cleaning the Print Head - Windows 1.
  • Page 152: Running Power Cleaning - Control Panel

    User's Guide Maintaining the Printer Important: Make sure that there is enough ink in the ink tanks. Visually check all ink tanks are at least a third full. Low ink levels during Power Cleaning could damage the product. Important: An interval of 12 hours is required between each Power Cleaning. Normally, a single Power Cleaning should resolve the print quality issue within 12 hours.
  • Page 153: Running Power Cleaning - Mac Os

    User's Guide Maintaining the Printer 3. Follow the on-screen instructions. Note: If you cannot run this feature, solve the problems that are displayed on the printer's control panel. Next, follow this procedure from step 1 to run this feature again. Running Power Cleaning - Mac OS 1.
  • Page 154: Cleaning The Paper Path

    User's Guide Maintaining the Printer 5. Follow the on-screen instructions to align the print head. ❏ Ruled Line Alignment: Find and enter the number for the pattern that has the least misaligned vertical line. ❏ Vertical Alignment: Find and enter the number for the most solid pattern in each group. ❏...
  • Page 155: Cleaning The Paper Path For Ink Smears

    User's Guide Maintaining the Printer Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1.
  • Page 156 User's Guide Maintaining the Printer 5. Pull out the paper cassette, and then remove the paper. 6. Stand the printer on its side with the printer's ink tank at the bottom. Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. Important: Do not leave the printer standing for a long time.
  • Page 157: Cleaning The Adf

    User's Guide Maintaining the Printer 7. Dampen a soft cloth with water, wring it out thoroughly, and then wipe the roller while rotating it with the cloth. 8. Return the printer to its normal position, and then insert the paper cassette. 9.
  • Page 158 User's Guide Maintaining the Printer 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. Important: Using a dry cloth may damage the surface of the roller. Use the ADF after the roller has dried. 3.
  • Page 159: Cleaning The Scanner Glass

    User's Guide Maintaining the Printer Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏...
  • Page 160: Cleaning The Translucent Film

    User's Guide Maintaining the Printer Cleaning the Translucent Film When the printout is not improved after aligning the print head or cleaning the paper path, the translucent film inside the printer may be smeared. Items required: ❏ Cotton swabs (several) ❏...
  • Page 161: Checking The Total Number Of Pages Fed Through The Printer

    User's Guide Maintaining the Printer Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations. 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part.
  • Page 162: Checking The Total Number Of Pages Fed Through The Printer - Windows

    User's Guide Maintaining the Printer 2. Select Maintenance on the home screen. 3. Select Print Head Nozzle Check. 4. Follow the on-screen instructions to print the nozzle check pattern. Related Information “Loading Paper in the Paper Cassette” on page 45 &...
  • Page 163: Network Service And Software Information

    User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
  • Page 164: Running Web Config On Windows

    Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.
  • Page 165: Adding The Network Scanner

    ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.
  • Page 166: Application For Configuring Scanning Operations From The Control Panel (Epson Event Manager)

    Control Panel (Epson Event Manager) Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.
  • Page 167: Application For Sending Faxes (Pc-Fax Driver)

    Print) Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.
  • Page 168: Application For Printing Web Pages (E-Web Print)

    “Installing the Latest Applications” on page 169 & Software Update Tools (EPSON Software Updater) EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Note: Windows Server operating systems are not supported.
  • Page 169: Installing The Latest Applications

    Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
  • Page 170: Updating The Printer's Firmware Using The Control Panel

    Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website. Related Information “Software Update Tools (EPSON Software Updater)” on page 168 &...
  • Page 171: Uninstalling Applications

    While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.
  • Page 172: Uninstalling Applications - Mac Os

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
  • Page 173: Printing Using A Network Service

    Printing Using a Network Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect.
  • Page 174: Solving Problems

    Load paper, and then insert the paper cassette all the way. The printer's ink pad is nearing the end of its Contact Epson or an authorised Epson service provider to replace the service life. Contact Epson Support. ink pad*. It is not a user-serviceable part. The message will be displayed until the ink pad is replaced.
  • Page 175: Checking The Printer Status - Windows

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 176: Checking The Software Status

    You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information “Software Update Tools (EPSON Software Updater)” on page 168 & “Installing the Latest Applications” on page 169 &...
  • Page 177: Paper Jams

    User's Guide Solving Problems Paper Jams Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Removing Jammed Paper” on page 176 & “Loading Paper in the Paper Cassette” on page 45 &...
  • Page 178: Power And Control Panel Problems

    User's Guide Solving Problems Power and Control Panel Problems Power Does Not Turn On ❏ Make sure the power cord is securely plugged in. ❏ Hold down the button for a little longer. Power Does Not Turn Off Hold down the button for a little longer.
  • Page 179: Checking The Connection (Network)

    User's Guide Solving Problems ❏ If the printer cannot print using a USB connection, try the following. Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print. Re-set the USB connection by following the steps in this manual for changing the connection method to a computer.
  • Page 180: Checking The Software And Data

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 181: Checking The Printer Status From The Computer (Windows)

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Latest Applications”...
  • Page 182: Checking The Printer Status From The Computer (Mac Os)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
  • Page 183: Cannot Connect From Devices Even Though Network Settings Are No Problems

    User's Guide Solving Problems Cannot Connect from Devices Even Though Network Settings are No Problems If you cannot connect from the computer or smart device to the printer even though the network connection report does not show any problems, see the following. ❏...
  • Page 184: Checking The Ssid Connected To The Printer

    User's Guide Solving Problems ❏ An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the printer only supports communication over 2.4 GHz.
  • Page 185: Checking The Ssid For The Computer

    User's Guide Solving Problems Checking the SSID for the Computer Windows Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed. Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark.
  • Page 186: Cannot Print From An Iphone Or Ipad

    User's Guide Solving Problems Cannot Print from an iPhone or iPad ❏ Connect the iPhone or iPad to the same network (SSID) as the printer. ❏ Enable Paper Setup Auto Display in the following menus. Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setup Auto Display ❏...
  • Page 187: Colored Banding Appears At Intervals Of Approximately 3.3 Cm

    User's Guide Solving Problems Colored Banding Appears at Intervals of Approximately 3.3 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head using the Horizontal Alignment feature. ❏ When printing on plain paper, print using a higher quality setting. Related Information “List of Paper Type”...
  • Page 188: Print Quality Is Poor

    ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.
  • Page 189: Paper Is Smeared Or Scuffed

    User's Guide Solving Problems Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. ❏...
  • Page 190: Paper Is Smeared During Automatic 2-Sided Printing

    User's Guide Solving Problems ❏ When the problem cannot be cleared after cleaning the paper path, the part inside the printer that is shown in the illustration is smeared. Turn off the printer, and then wipe off the ink using a cotton swab. Do not touch the white flat cable, translucent film, and ink tubes inside the printer.
  • Page 191: Printed Photos Are Sticky

    & Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.
  • Page 192: The Position, Size, Or Margins Of The Printout Are Incorrect

    User's Guide Solving Problems The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass.
  • Page 193: Uneven Colors, Smears, Dots, Or Straight Lines Appear In The Copied Image

    User's Guide Solving Problems Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏ Clean the paper path. ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass.
  • Page 194: Other Printing Problems

    User's Guide Solving Problems Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases.
  • Page 195: Cannot Start Scanning

    In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.
  • Page 196: Straight Lines Appear When Scanning From Adf

    ❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab.
  • Page 197: Moiré Patterns (Web-Like Shadows) Appear

    & Text is Not Recognized Correctly when Saving as a Searchable PDF ❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text tab. ❏ Check that the original is placed straight.
  • Page 198: Cannot Solve Problems In The Scanned Image

    ❏ Originals with creases or wrinkles ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.
  • Page 199: Other Scanning Problems

    & Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale.
  • Page 200: Cannot Send Faxes

    ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
  • Page 201: Cannot Send Faxes To A Specific Recipient

    User's Guide Solving Problems Related Information “Basic Settings” on page 138 & “Cannot Send or Receive Faxes” on page 199 & Cannot Send Faxes to a Specific Recipient Check the following if you cannot send faxes to a specific recipient due to an error. ❏...
  • Page 202: Memory Full Error Occurs

    User's Guide Solving Problems ❏ Check if the sender's fax number is registered in the contacts list. Faxes sent from numbers that have not been registered to this list are blocked when Unregistered Contacts in Rejection Fax is enabled. Related Information “Basic Settings”...
  • Page 203: Faxes Are Sent At The Wrong Size

    User's Guide Solving Problems Faxes Are Sent at the Wrong Size ❏ When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark. Select your original size on the control panel. ❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may extend to include the dust or stains, resulting in the wrong scanning position or small images.
  • Page 204: Other Faxing Problems

    User's Guide Solving Problems Other Faxing Problems Cannot Make Calls on the Connected Telephone Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone through the receiver, connect the phone cable correctly. Related Information “Connecting Your Phone Device to the Printer”...
  • Page 205: The Date And Time Are Incorrect

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. ❏ Epson Scan 2 Click the button to open the Configuration window. Next, set the Quiet Mode on the Scan tab.
  • Page 206: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400 Color ink nozzles: 128 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
  • Page 207: Scanner Specifications

    User's Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.70 in.) 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels...
  • Page 208: Network Function List

    IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print) IPv4 ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...
  • Page 209: Wi-Fi Specifications

    Functions Supported Remarks ✓ Network Scanning Epson Scan 2 IPv4, IPv6 ✓ Event Manager IPv4 ✓ Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 OS X Mavericks or later ADF (2-sided scanning) ✓ Send a fax IPv4 ✓...
  • Page 210: Security Protocol

    User's Guide Appendix Security Protocol SSL/TLS HTTPS Server/Client, IPPS Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Scan OS X Mavericks or later OS X Mountain Lion or later Google Cloud Print Dimensions Dimensions Storage ❏...
  • Page 211: Environmental Specifications

    Appendix Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.
  • Page 212: Regulatory Information

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 213: Restrictions On Copying

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 214: Trademarks

    User's Guide Appendix Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
  • Page 215: Transporting The Printer

    User's Guide Appendix Transporting the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. Important: ❏...
  • Page 216 User's Guide Appendix 4. Remove all of the paper from the printer. 5. Make sure there are no originals on the printer. 6. Open the scanner unit with the document cover closed. Secure the print head to the case with tape. 7.
  • Page 217: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
  • Page 218: Contacting Epson Support

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 219 Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 220 User's Guide Appendix Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here.
  • Page 221 ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam. Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam...
  • Page 222 Manado - SULUT 95111 INDONESIA.CO.ID For other cities not listed here, call the Hot Line: 08071137766. Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited.
  • Page 223 User's Guide Appendix Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
  • Page 224 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

This manual is also suitable for:

L6190 seriesEt-4750 series

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