Paper Is Smeared Or Scuffed - Epson ET-16500 User Manual

User's Guide
"Printable Area" on page 215
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Paper Is Smeared or Scuffed

❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
❏ When vertical banding appears or the paper is smeared, clean the paper path.
❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it.
❏ When the thick paper is scuffed, enable the reduce scuff setting. If you enable this setting, print quality may
decline or printing may slow down.
❏ Control panel
Select Setup > Maintenance from the home screen, and then enable Thick Paper.
❏ Windows
Click Extended Settings on the printer driver's Maintenance tab, and then select Thick Paper and
Envelopes.
If the paper is still scuffed after selecting the Thick Paper and Envelopes setting, select Short Grain Paper in
the Extended Settings window of the printer driver.
❏ Mac OS
Select System Preferences from the
then select the printer. Click Options & Supplies > Options (or Driver). Select On as theThick paper and
envelopes setting.
❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
"Loading Paper in the Paper Cassette" on page 47
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"Loading Paper in the Rear Paper Feed Slot" on page 50
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"Cleaning the Paper Path for Ink Smears" on page 145
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Solving Problems
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
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