BH2401, BH2401T,
BH3501, BH3501T,
BH2801, BH2801N,
BH3801, BH3801N,
BH3801D, ST4302,
ST5502, ST6502,
ST7502, ST8602
RE6501, RE7501,
RE8601, RP6502,
RP7502, RP8602,
IL4301, IL5501
Some of the OSD menu options are grayed out. When are those items available for setup?
Available menu options may vary depending on the input sources, functions and settings.
The power button does not respond.
Possible causes
Power cord is not connected
properly.
The control panel could be
damaged.
LED indicators
The LED indicator of control panel (keypad) or IR receiver flashes red quickly.
Possible causes
The main board could be
damaged.
Power
The display can't be powered on.
Possible causes
1. OSD setting
1. OSD setting
2. Vol+ up left
2. Vol+ up left
down right
OSD setting
OSD setting
Re-connect the power cord.
Contact the BenQ authorized service partner for
replacement.
Contact the BenQ authorized service partner for
replacement.
down right
1. Press
on the
remote
control for
five sec-
onds.
2. Press
on the
keypad for
five
seconds.
Possible solutions
Possible solutions
Possible solutions
Lock/unlock touch -
OSD setting
Troubleshooting
77