The power button does not respond.
Possible causes
Power cord is not connected
properly.
The control panel could be
damaged.
LED indicators
The LED indicator of control panel (keypad) or IR receiver flashes red quickly.
Possible causes
The main board could be
damaged.
Power
The display can't be powered on.
Possible causes
No power is supplied to the
display.
One of the key components of the
display could be damaged.
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Troubleshooting
Re-connect the power cord.
Contact the BenQ authorized service partner for
replacement.
Contact the BenQ authorized service partner for
replacement.
• Re-connect the power cord.
• Check if the power outlet works.
Contact the BenQ authorized service partner for
replacement.
Possible solutions
Possible solutions
Possible solutions