BenQ RP6501K User Manual
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BenQ RP6501K User Manual

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RP6501K/RP7501K/RP8601K
Interactive Flat Panel
User Manual

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Summary of Contents for BenQ RP6501K

  • Page 1 RP6501K/RP7501K/RP8601K Interactive Flat Panel User Manual...
  • Page 2 Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.

  • Page 3: Table Of Contents

    Notes on this display ..............2 Notes on the LCD panel of this display........2 Safety notice for remote control..........3 Battery safety notice ............... 3 BenQ ecoFACTS ................4 Package contents ..............5 Setting up the display ............6 Mounting the display............... 6 Parts of the display and their functions ......
  • Page 4 WPS Office.................. 55 Email ....................57 Side Tool Bar ................58 Blizz ....................59 Product information............60 Specifications.................. 60 Dimensions (RP6501K) ............... 63 Dimensions (RP7501K) ............... 64 Dimensions (RP8601K) ............... 65 Supported input signal resolution ..........66 Troubleshooting ..............68 7/27/18...

  • Page 5: Safety Warnings And Precautions

    Safety warnings and precautions Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords The lightning flash with arrowhead used with the equipment must have symbol, within an equilateral triangle, is...

  • Page 6: Important Safety Instructions

    Important safety instructions Important safety instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

  • Page 7: Safety Notice For Remote Control

    Pixel shift. See More settings on page 37 for more information. • RP series does not support portrait use; portrait use may cause display damage. BenQ warranty will not cover faulty usage. Safety notice for remote control • Do not put the remote control in the direct heat, humidity, and avoid fire.

  • Page 8: Benq Ecofacts

    BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting...

  • Page 9: Package Contents

    Package contents Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. D-Sub (15-pin) LCD display Power cord x 7 cable x 1 Quick start guide USB cable x 1 AAA battery x 2 Remote control HDMI cable x 1...

  • Page 10: Setting Up The Display

    2. Gently lay the display on the cloth with the LCD screen facing down. 3. Remove the desktop stands from the display if installed. *Screw type: M6*14L RP6501K 4. Identify the wall mounting screw holes on the back of the display as shown in the illustration.
  • Page 11 Setting up the display 5. Install the wall mounting bracket on the display and attach the Thickness of display to the wall according to the wall the mounting bracket’s mounting instructions. The length of the LCD display bracket screw should exceed the thickness of the wall mounting bracket by at least 25 mm.

  • Page 12: Parts Of The Display And Their Functions

    Parts of the display and their functions Parts of the display and their functions Front panel Name Description Tap to enter energy saving mode. Press and hold for 2 Power seconds or more to power off. Press to back to main screen. Home Return Press to return to previous level of menu.

  • Page 13: Input/Output Terminals

    Parts of the display and their functions Input/output terminals Name Description Serial interface, used for mutual transfer of data between devices. RS232 Receive analog RGB signals from an external device (such as a computer). Receive audio signals from an external device. AUDIO IN Connect to a microphone.

  • Page 14: Remote Control

    Direction key. Press for downward selection. Android system main screen button. Return key. Voice command key. Press to activate Saffi (BenQ Voice Assistant), hold the button for two seconds, then say the command you can use. Release the button until you finish the command.

  • Page 15: Using The Remote Control

    1. This remote control applies only to a specific models and/or operating systems. Con- tact your reseller if any question. 2. The function keys can work only when the enclosed dongle is inserted to the BenQ IFP. 3. The remote control and the enclosed dongle have been paired in default.
  • Page 16 3. Refit the battery compartment cover. Using the BenQ IFP by remote control 1. Insert the enclosed dongle into BenQ IFP’s USB port. 2. You can activate functions on the screen once the remote control is connected to its enclosed dongle as a receiver.

  • Page 17: Connection

    Connection Connection Connecting the VGA input 1. Connect the VGA jack on the display to the VGA output jack on a computer using a D-Sub (15-pin) cable. 2. Connect the computer’s audio output jack to the AUDIO IN jack on the display with a suitable audio cable.

  • Page 18: Connecting The Digital Inputs

    Connection Connecting the digital inputs 1. Connect the HDMI output jack of a computer or A/V device (such as a VCR or DVD player) to the HDMI input jack on the display using an HDMI cable. 2. To view images from this input, press on the remote control to switch to the respective input source.

  • Page 19: Connecting The Video Output

    Connection Connecting the video output For computer: 1. Use HDMI cable to connect from HDMI OUT to the respective jacks of the devices. 2. Plug in power cord, and switch power on. 3. Press on the remote control to turn on the display. HDMI cable HDMI OUT...

  • Page 20: Connecting To Serial Port

    Connection Connecting to serial port Directly connect the computer to RS232 ports on the input/output terminals. RS-232C cable Computer • The applicable cable is not supplied and should be purchased separately. • This connection is applicable to straight-through RS-232C cable only. •...

  • Page 21: Connecting Power

    Connection Connecting power Plug one end of the power cord into the Power jack on the display and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch). A C I N • The supplied power cord is suitable for use with 100-240V AC power only. •...

  • Page 22: Basic Operations

    Basic operations Basic operations Turning the display on or off 1. Be sure to follow the instruction of Connecting power on page 2. Before turning on the display, make sure the Power switch is set to ON. The system will enter standby mode. A C I N Power Switch...

  • Page 23: Initial Setup

    Follow the on-screen instructions or the steps below to start up your display and complete the initial setup. 1. Turn on the display. Wait for the display to boot up with the BenQ screen. This may take a moment.
  • Page 24 Basic operations Account Information Three types of accounts are provided: Guest, Admin, and Multiple users. Guest It's for public use under Guest account. You are able to change the headshot, wallpaper, volume and brightness. Admin Log in as Admin. Under Personal settings, you can change the headshot, wallpaper, and password.
  • Page 25 Now you can have access to NFC function. • Contact BenQ dealer if you're interested in purchasing the NFC Card. • Do not remove the NFC Card from the sensor area until you hear a beep sound and see a...
  • Page 26 Basic operations User Management To add a new user, please contact your IT manager to create your account through BENQ IAM web service. Creating a new account 1. As the administrator, log in and choose IAM. 2. Click Create New Account to continue.
  • Page 27 Basic operations 3. Fill in the following fields and click Submit to create a new account.

  • Page 28: Switching Input Signals

    Downloading software BenQ may periodically release software updates that may add functions or applications associated with your display. To check if there is a software update available for your device or to obtain the software license key, please visit https://business- display.benq.com/en/findproduct/signage/software/partner-software/download.html.

  • Page 29: Setting Up The Internet Connection

    Basic operations Setting up the Internet connection Your display must be connected to a network to conduct OTA updates or surf the Internet. To find the MAC address in Android OS, please go to Setting > System > About > Status. Network setting On the home screen, go to Setting >...

  • Page 30: Updating Software

    Basic operations 2. Insert the W-iFi dongle and the switcher will automatically change to ON. A list of available networks will show on the screen. 3. Touch the network’s name to connect to the network. The password is needed if it is your first time to use the network.

  • Page 31: Adjusting Audio Volume Level

    Basic operations want to update the software, choose NETWORK UPDATE or USB UPDATE to continue the update. Or your can skip this step and update the software later. To manually update the software: 1. Go to System > About > System updates. 2.
  • Page 32 Basic operations Using the touch screen You can use the optical touch screen to control your operating system. The touch screen can emulate basic mouse functions and supports multi-touch functions for Windows 10/ 8/7/XP, Mac OS 10.11~10.12, Chrome OS 58, and Android. The following table shows a list of gestures you can use on the touch screen.
  • Page 33 Basic operations OS functions Gesture actions For Windows 7, Windows 8, and Windows 10 Drag one finger left or right. Selection Quickly drag your finger (Flick) in a desired direction. Pan up / Pan down / Back / Forward Multi-touch functions For Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions 1.
  • Page 34 Basic operations OS functions Gesture actions • Move two fingers in opposing directions. • Use one finger to pivot around another. Supported by specific applications Tap two fingers simultaneously. The target should be the midpoint between the fingers. Supported by specific applications For Windows XP and Windows 7 Press and hold for 4 seconds.
  • Page 35 Basic operations Gesture Description Slide to pan Slide is primarily used for panning interactions but can also be used for moving, drawing or writing. Slide can also be used to target small, densely packed elements by scrubbing (sliding the finger over related objects such as radio buttons). Swipe to select, command, and move Sliding the finger a short distance, perpendicular to the panning direction, selects objects in a list or grid (ListView and...

  • Page 36: Important Instructions For Using The Touch Screen

    Basic operations Important instructions for using the touch screen Please clean the frame when there is sign of malfunction on the touch screen. • Before you clean the screen, make sure the display is turned off, and unplug the power cord.

  • Page 37: Menu Operations

    Menu operations Menu operations One touch menu operation Drag the OSD menu up from the bottom-center of the screen, as shown below, to enter the OSD menu. Settings menu Input settings Press on the remote control, Menu on the front panel, or drag from the bottom middle to the center of the screen to enter the OSD menu.
  • Page 38 Menu operations Audio settings Go to Audio to enter the Audio menu. • Press /// on the remote control and press OK to confirm or directly click an item. • Press on the remote control or click a blank area outside the menu to exit the menu.
  • Page 39 Menu operations Display settings Leave the android system and connect to other input sources like VGA, HDMI, OPS. Then go to Display. • Press /// on the remote control and press OK to confirm or directly click an item. • Press on the remote control or click a blank area outside the menu to exit the menu.
  • Page 40 Menu operations Picture settings Leave the android system and connect to other input sources like VGA, HDMI, OPS. Then go to Picture. • Press /// on the remote control and press OK to confirm or directly click an item. • Press on the remote control or click a blank area outside the menu to exit the menu.
  • Page 41 Menu operations More settings Advanced settings (Android system) Go to Device > Advanced settings. • Press /// on the remote control and press OK to confirm or directly click an item. • Press on the remote control or click a blank area outside the menu to exit the menu.
  • Page 42 Menu operations IR lock Press OK on the remote control or click the switch to lock or unlock the remote control IR sensor on the front panel of the display. Touch lock Press OK on the remote control or click the switch to lock or unlock the screen.

  • Page 43: System Settings

    Menu operations System settings On the home screen, select Setting > System to enter system settings. • Press on the remote control or click a blank area outside the menu to exit the menu. Options Description Date & time Click to set date, time, and their formats in Android. Click to set Language, Keyboard &...
  • Page 44 Menu operations Proxy setting • Go to Network > Proxy. • Check the box of Proxy Switch to enable or disable the function.
  • Page 45 Menu operations • Enter the proxy host name. • Enter the using channel.
  • Page 46 Menu operations Startup & Shutdown • Go to System > Startup & Shutdown. • For Startup channel, you can choose Last channel or other sources.
  • Page 47 Menu operations • For OPS startup option, you can choose Startup only through OPS startup option or Startup through any channel.
  • Page 48 Menu operations • For Power off reminder, you can adjust startup and shutdown time. Schedules can be made by choosing the days of the week.

  • Page 49: Android System Interface

    Android system interface Android system interface Note that this is a closed Android OS. Download and use of unauthorized apps on this system are not available. Main interface The display launches the Android main interface by default. To navigate the Android main interface: •...
  • Page 50 Android system interface Floating Annotation Toolbar The Floating Annotation Toolbar is a convenient function that allows you to quickly write or create annotations on any screen that the display is showing. Under any input source or in the Android interface, touch and hold two fingers spaced about 20 – 50 mm apart on the screen for more than two seconds to launch the Floating Annotation Toolbar menu as shown below.
  • Page 51 Android system interface AMS file manager overview • Tap to launch AMS. With this application, you can access your personalized workspace environment and settings and manage your files and accounts on any IFP that you have logged into. • While logging in, you will see four main parts, as described in the table below:...
  • Page 52 Android system interface Item Description Source Selection • You can open files from the cloud storage services like Google Drive, Dropbox, or Samba. • You can also open files from the local devices like Internal, My Folder, or connected USBs. The icon next to Google Drive, Dropbox shows that the account is bound to AMS service.
  • Page 53 Android system interface Multimedia files Multimedia files such as images, audio files, and videos can be played by directly tapping on the file icon. Image Select an image file you want to show on the display and perform any of the functions shown on the screen.
  • Page 54 Android system interface Audio Select an audio file you want to play and perform any of the functions shown on the screen. Icon Function Repeatedly play audio files in the playlist. Repeatedly play a single audio file in the playlist. Play the previous audio file.
  • Page 55 Android system interface Video Select a video file you want to play on the display and perform any of the functions shown on the screen. Icon Function Fast rewind the current video. Play/pause the current playback. Fast forward the current video. Supported video format (codec) up to 4K resolution: •...
  • Page 56 Android system interface Browser When connected to a network, click on the browser icon to surf the Internet. Click on the symbol X in the upper left corner to close it. Menu Refer to Settings menu on page 33 for details.

  • Page 57: Apps

    Tap the desired app to launch the app. BenQ Suggests to launch BenQ Suggests. With this application, you can view apps suggested by BenQ for download. Tap the category on the left panel to browse the suggested apps. Tap an app from the selected category to view a basic description of the app.

  • Page 58: Instaqshare

    Apps Tap to show the suggested apps in the Corporation Corporation ( category. Tap to close BenQ Suggests. Exit ( InstaQShare to launch InstaQShare. With this application, you can mirror the display's screen on your smartphone or tablet for hands-on annotation, mirror the screen of your smartphone or tablet on the display, or transform your smartphone or tablet into a remote control for the display.

  • Page 59: Instaqprint

    Working with Android OS - Operate the display by using your mobile device as a remote control. Once connected, any operations on the display or mobile device will also show up on your mobile device and display. You can also tap Setting ( ) in the lower right corner of the display to modify the settings for InstaQShare, such as the InstaQShare ID name, password, or mirroring confirmation message.

  • Page 60: Wps Office

    Apps 2. Tap Manage Printers to choose which printer that you want to use. 3. To select a printer: • Tap an option from the list of available printers on the left panel. • Tap Scan for Wi-Fi Printers to search for printers automatically. •...
  • Page 61 Working with Android OS 2. Tap the function menu on the top panel to access the file format's various functions. The description below is for a Powerpoint file, the function menus for other file formats will vary. Function Description File Tap to open, save, share, print, and manage your presentations.

  • Page 62: Email

    Apps Supported Office versions and file formats Supported Office versions: 97 / 2000 / XP/ 2003 / 2007 / 2010 Supported Office software formats: Office Software Supported File Formats Word wps / wpt / doc / docx / dot / dotx / txt / log / irc / c / cpp / h / asm / s / java / asp / bat / bas / prg / cmd Excel et / ett / xls / xlsx / xlt / xltx / csv / xlsm / xltm...

  • Page 63: Side Tool Bar

    Working with Android OS Side Tool Bar Side Tool Bar gives you access to a number of tools to help you work with your display. Function Description Tap to return to Home interface. Home ( Tap to return to previous operation interface. Return ( Tap to switch tasks between recent apps and input sources.

  • Page 64: Blizz

    Apps Blizz Blizz is a video-conferencing app that is installed in the display by default. It allows you to conveniently conduct video conference meetings with any other Blizz users. 1. On the home screen, select Apps >Blizz ( 2. Select Sign In if you want to create a new meeting, select Join a Meeting if you want to join an already created meeting.

  • Page 65: Product Information

    Product information Product information Specifications Specifications Item RP6501K / RP7501K / RP8601K Light source DLED RP6501K: 65" Panel size RP7501K: 75" RP8601K: 86" RP6501K: 0.429*0.429 Pixel pitch (mm) RP7501K: 0.429*0.429 RP8601K: 0.429*0.429 Native resolution LCD panel 3840*2160 (pixels) RP6501K: 450 (typ)
  • Page 66 RP7501K: 62kg±1.5Kg/74kg ±1.5Kg Weight (kg) RP8601K: 89kg±1.5Kg/101kg ±1.5Kg (Without / With Packing) Mechanical RP6501K: 1521.1 x 967.1 x 136.1 Dimensions (W x H x RP7501K: 1747.4 x 1095.9 x 133.9 D) (mm) RP8601K: 2000.6 x 1241.6 x 141.9 Bezel Dimension - T/B/ 31.6/31.6/31.6/31.6...
  • Page 67 Android, so access to Google Play™ is not available. APK cannot be installed in the default location unless given permission by the management units. Contact your BenQ dealer for the required support for management permission. Without management permission, installing function won’t work. There is no...

  • Page 68: Dimensions (Rp6501K)

    Product information Dimensions (RP6501K) Unit: mm...

  • Page 69: Dimensions (Rp7501K)

    Product information Dimensions (RP7501K) Unit: mm...

  • Page 70: Dimensions (Rp8601K)

    Product information Dimensions (RP8601K) Unit: mm...

  • Page 71: Supported Input Signal Resolution

    Product information Supported input signal resolution Input source Resolution Display Port HDMI 1.4 HDMI 2.0 640 x 480 @ 60Hz 640 x 480 @ 67Hz 640 x 480 @ 72Hz 640 x 480 @ 75Hz 720 x 400 @ 70Hz 800 x 600 @ 60Hz 800 x 600 @ 75Hz 832 x 624 @ 75Hz...
  • Page 72 Product information 480p (60Hz) 576i (50Hz) 576p (50Hz) 720p (25Hz) 720p (30Hz) 720p (50Hz) 720p (60Hz) 1080i (50Hz) 1080i (60Hz) 1080p (24Hz) 1080p (25Hz) 1080p (30Hz) 1080p (24Psf) 1080p (25Psf) 1080p (50Hz) 1080p (60Hz) • : supported • Vacant: not supported...

  • Page 73: Troubleshooting

    Troubleshooting Troubleshooting Problem Solution No picture Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly.
  • Page 74 Troubleshooting The remote control does • Have you locked the remote control function? Unlock the not work function and try again. • Check for incorrect battery orientation. • Check for dead batteries. • Check your distance and angle from the display. •...
  • Page 75 Troubleshooting No picture and no sound • Check whether the machine is started state. • Check whether signal wire is well plugged, whether INPUT is corresponding to it. • If in internal computer mode, check whether internal computer is started. With horizontal or •...

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