Osd Menu/Control Panel/Power Button - BenQ 9H.F6GPK.NA4 Installation Handbook

OSD menu/control panel/power button

The OSD menu does not work.
Possible causes
The control panel (keypad) could
be damaged.
The keypad or IR (remote control) does not work.
The keypad or IR could be locked. Please check the following to unlock it.
Model/Function
RP654K, RP704K,
RP750K, RP860K
RP552, RP552H,
RP653, RP703,
RP840G
RP553K, RP653K,
ST430K, ST550K,
ST650K, RM5501K,
RM6501K,
RM7501K,
RM8601K
IL430, IL490, IL550,
SL490, SL550
PL490, PL552,
PL553, PH5501,
PH5502
Contact the BenQ authorized service partner for
replacement.
IR (remote
Keypad
Lock/unlock
lock/unlock
1. Press green OSD setting
button on
the remote
control.
2. OSD setting
OSD setting OSD setting
1. Press and 1. Press and
hold [CH+]
button.
2. OSD setting 2. OSD setting
1. Press both + 1. Lock - OSD
and of
2. Unlock -
remote con-
trol buttons
and hold for
more than 3
seconds.
2. OSD setting
1. Press 1. Press
and 1998 on
the remote
control.
2. OSD setting 2. OSD setting
Possible solutions
Lock/unlock
control) keypad and
touch
Press red
button on the
remote
control.
Press red
button on the
remote
control.
hold [CH+]
button.
setting
press and
hold
[i]INFO
button on
the remote
control for
6 seconds.
and 1998 on
the remote
control.
Remark
1. The Key Lock and
IR Lock functions
cannot be enabled
at the same time.
2. Lock/unlock
touch - yellow
button on remote
control.
Troubleshooting 75